Yealink was recently awarded the 2018 Global Growth Excellence Leadership award by growth consultancy firm, Frost & Sullivan. Recognised for their position in the market, the award acknowledges Yealink’s sustainable strategy to achieve exponential growth from its compelling product range, competitive pricing and an excellent level of customer service.
We would like to wish Yealink a huge congratulations on achieving this award!
We’ve been busy working on a new refreshed design for ProSys which we hope you will like. We invite you to try out the Beta version of our new-look site today!
Your username and password will be the same as your usual login details, the site is fully functional – any orders you place or provisioning changes you make will feed through to our systems.
If you do not have a login or have forgotten your password you are able to request a new one here. We encourage you to let us know what you think and would be very grateful for any comments, problems and suggestions on how we could improve ProSys in the future to best suit your needs – login and send us your feedback.
You can now benefit from a 3 year warranty across the entire Snom range! Effective from 1st July 2018, all Snom Desk, DECT and Conference phones are now supplied with a 3 year warranty as standard – giving you added peace of mind.
Renowned for their high quality engineering, Snom’s current return figures stand at just 0.4%, this is testament to the quality and robustness of the entire range.
VoIP gateways can be a tricky business if not installed and configured properly and we know it can sometimes be a difficult and time-consuming task to learn about new, more technical products. Sangoma understands this and has developed a new offer for their Vega Gateway range. Available until the end of August 2018, the following bundles include everything you need to get up and running with your gateways, including one year’s technical support.
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Small Business Bundle |
SME Bundle |
Enterprise Bundle |
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| GATEWAY Choose from one of the following options:
Gold Support Implementation/
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GATEWAY Choose from one of the following options:
Gold Support Implementation/
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GATEWAY Choose from one of the following options:
Gold Support Implementation/
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Installation couldn’t be simpler with the implementation/consultation time and Gold Support included. Get in touch today to place your order and simplify the connection of VoIP services to existing legacy infrastructure.
1. Set up a trunk on you PBX to use Register/account based authentication and set the main trunk number to the number of the sim you want the inbound calls to come from.
2. On the Voiceblue go to Gateway Configuration > VoIP Parameters > Sip Registration and enter the auth username and password from your PBX trunk. Set the Registration domain to the IP of the PBX
3. On the same page in the IP Addresses section enter the IP address of the PBX in the SIP Proxy (GSM→IP) field.
4. Go to the GSM incoming groups section. In General Settings change the Mode to ‘Accept incoming calls + dialtone’
5. Same section set the DTMF dialling timeout to 0 (zero).
6. Same section under List of called numbers add the number of your sim.
Calls should now pass through to your PBX and can be routed as required.
Thank you for reading.
| We’re excited to be able to share our plans for our new sister company, Alliot! Launching later this year, Alliot will be a leading IoT distributor, supplying devices and solutions to customers throughout the UK and Ireland. |  |
Alliot is still in the development phase, and we are currently in the process of sourcing new products to bring to the Channel. If you’d like to discuss our new venture with a member of the ProVu team, please email contact@provu.co.uk or call us on 01484 840048.
| Tell Me More About Alliot | Visit the Alliot Blog |
Have you discovered the new Gigaset Maxwell C wireless DECT desk phone? Combining a feature-rich device with Gigaset’s renowned wireless capabilities the Maxwell C offers a solution for a wide variety of applications.
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Smart Mounting Ideal for environments such as hospitality, garages and warehouses, the Maxwell C can be wall mounted to give users the flexibility to install the phone to suit their own individual environment. |
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Sleek Design Keep desktops tidy! With only a power cable required, the Maxwell C is ideal for today’s minimalist office environment. |
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Easy Deployment Compatible with all Gigaset pro single cell and multicell systems, the Maxwell C can be easily integrated into existing set-ups – ideal for environments without a physical network connection. |
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Creating the Entire Solution
Compatible with both the N510IP and N720IP base stations, with the Maxwell C you are able to build your own custom solution. Why not bundle it up with either the R650H, S650H or SL750H to offer a flexible package with devices for both the desktop and on the move.
Have you heard about Snom’s new Partner Program? Designed to support the growth of your business, the program offers direct access to one of Snom’s UK representatives, rebates on your orders with ProVu, access to marketing materials (coming soon), and online training. What’s more, by simply registering you can claim a free Snom phone*!
Snom Partner levels
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The Snom Partner Program offers a no-obligation reward scheme – simply register today to get started and earn rebates on your Snom sales!
Register to become a Snom Partner
*Free Snom phones are allocated one per company and are at the discretion of Snom. Free phones can be selected from one of the following models, M215SC, D315 or D715.
Did you know we can ship DrayTek routers direct to your customers complete with your branding ready to work automatically out-of-the-box? Thanks to our router provisioning service, we can provide you with the tools to simplify and reduce the cost of your router deployments.
Say Goodbye to…
| Manually configuring your customer’s routers. |
| Doubling up on delivery costs – no need to ship items from your offices. |
| Ineffective management of deployed routers. |
And Say Hello to…
| A better customer experience with fast deployment, automatic provisioning and remote management. |
Call us today on 01484 840048 to create your own unique provisioning template.
If you contact the support team at ProVu regarding an issue with a Yealink device we might ask for some additional logs from the unit.
If you are asked to obtain these you can use the links below as a guide to obtain them.
For phones on firmware version 80 or lower use the link below:
http://support.yealink.com/faq/faqInfo?id=708
For phones on firmware version 80 or higher use the link below:
http://support.yealink.com/faq/faqInfo?id=707
For issues where it needs to be capture via wireshark please use the link below:
http://support.yealink.com/faq/faqInfo?id=709
