With Christmas quickly approaching, we would like to share our shipping and opening times over the festive season. This year will be offering delivery options via APC.
Opening times
| Day | Opening Hours |
|---|---|
| Christmas Eve | 9:00-13:00 |
| Christmas Day | Closed |
| Boxing Day | Closed |
| Monday 28th | Closed |
| Tuesday 29th | 10:00-16:00 |
| Wednesday 30th | 10:00-16:00 |
| New Year’s Eve | 10:00-16:00 |
| New Year’s Day | Closed |
| Monday 4th Jan | Open as Usual |
Please be aware, we will be running with a reduced number of staff between Christmas and New Year which may increase wait times.
Delivery times
If you or your customers’ premises will be closing over the Christmas period, let us know and we can adjust the shipping dates of your orders accordingly – this will help to avoid any unnecessary delays that may be caused by attempted deliveries while you’re closed. Please note, APC services are currently suspended to tier 4 restricted areas until 29/12/20.
| Order | APC Cut off | APC Delivery |
|---|---|---|
| 23rd December | 16:45 | 24th*/29th December |
| 24th December | No Collection | 30th December |
| 28th December | No Collection | 30th December |
| 29th December | 15:15 | 30th December |
| 30th December | 15:15 | 4th January |
| 31st December | No collection | 4th January* |
| 4th January | 16:45 | 5th January |
*To ensure your order arrives by Christmas Eve, we recommend selecting pre 12:00 guaranteed service. No deliveries will be made to addresses in Scotland on 1st or 4th January due to public bank holiday.
Please be aware: The following services are will not be available to you:
- APC services to Tier 4 restricted areas are suspended until 29/12/2020
- APC Pre 9:00 and Pre 10:00
- DPD Pre 10:30 and Pre 12:00
- All Royal Mail Services
For customers wishing to book with DPD, please be aware that the last collection date before Christmas will be the 23rd December. Orders collected on this date will be delivered on the 29th December, the next available collection date after this will be 4th January.
Please note: Throughout the Christmas period, we will be operating a ‘best endeavour’ service, therefore collection and delivery times may vary. If it is important that your orders are received on a specific day we would recommend considering selecting a pre 12:00 service with APC – please contact a member of our team to discuss your requirements.