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2N

Discover the 2N Helios IP Base in our upcoming Webinar!

Have you discovered the new 2N Helios IP Base yet? Join us on Tuesday 11th July at 11 am when our Sales Account Manager, Gavin Sykes and 2N’s UK Business Development Manager, Scott Foster will be taking an in-depth look at 2N’s latest intercom – the IP Base.

Aimed at Sales teams who are looking to adopt the IP Base into their portfolio, this 30-minute webinar will cover a variety of aspects, designed to equip you with the knowledge to start selling the newest intercom to join the 2N range – register now to join us!

 

Find out more & Register Here

Gooseneck stand for 2N Force and Safety intercoms

2N has recently released a new purpose-built gooseneck stand for 2N Force and Safety models. The stand is a strong and sturdy metal support stand, designed for easy access and communication for drivers entering parking lots or gates.

  • Custom-made gooseneck stand for 2N® Helios IP Force or 2N® Helios IP Safety intercoms
  • Heavy-duty construction with quality weather-resistant surface
  • 120 cm (47ʺ) height specifically designed for entry access points
  • Each unit is cable-ready inside the stand

Order number: 9151005

IFSEC 2017 – See us there!

It’s the annual IFSEC trade show this week. Taking place at ExCeL, London our vendor partner 2N will be exhibiting at the show – see them at stand number F1100.

If you’re planning on attending the show, our Sales Account Manager, and resident intercom and access control specialist, Gavin Sykes will be attending the show on Wednesday 21st June. If you’d like to arrange a meeting with Gavin, feel free to email us contact@provu.co.uk.

How to route calls via prefixes on the 2N VoiceBlue Next

If you are using prefixes from your PBX in order to route out via different SIM cards you need to configure the voiceblue to be expecting this. The first thing you will need to do is assign the SIM cards to a GSM group. In this blog it’s configured for two SIM cards/prefixes.

1. In the web user interface go to Gateway configuration > GSM group assignment and set each module to have their own group and press save.

2. Now we need to configure the prefixes that the voiceblue needs to be looking out for when a call gets sent to it. Under “Gateway configuration” go to “Prefixes” and then select one of the prefix tabs along the top.

2b) Once you’ve selected one of the Prefixlists we need to set the “Default count of digits” to the digit length we will be sending out via the SIM card and not how many are being sent to the voiceblue via the pbx. Example the voiceblue receives 12 digits and sends out 11 to the mobile network.

2c) Then we need to configure the table of accepted prefixes. This configures what prefix the voiceblue is looking for. In the “Detect prefix” field enter the desired prefix you are using then press “Add”. It should then appear in the list.

2d) Then we need to configure the “Table of replaced prefixes”. When the “/” is highlighted click the “Remove” button. Once removed in the “Remove prefix” field enter the desired prefix you are using and click the “add” button. Example: it should appear in the list as “8/”

2e) Once you’ve configured the above press save at the bottom and repeat for each prefix being used but remember to use a different list.

3a) Now we need to configure the LCR table. Go to “Gateway configuration” > “LCR table” and configure the first VoIP LCR by clicking the edit button.

3b) Then select the prefixlist that is going to be used for the first SIM group by editing “prefixlist or number of digits” with the prefixlist tab you configured earlier.

3c) We now need to configure the SIM group by going to “Groups/Tariffs” and selecting the required GSM group we created earlier.

3d) Press the OK button and then save the settings.

3e) Press the copy button for the VoIP LCR we just edited and then edit the prefixlist and GSM group as before for the second SIM routing and press OK and Save.

4) You should now be able to make calls via the desired SIM using prefixes on the voiceblue next.

Save & Learn with 2N’s Latest Promotion!

We’ve teamed up with 2N to bring you a brand new promotional offer. From now until the end of July 2017, ProVu resellers can purchase the new Helios IP Base intercom at a reduced price, plus, receive complimentary training from 2N’s UK Business Development Manager, Scott Foster with your first order!

Contact us for more information

Pricing and stock information is available on our reseller portal, ProSys. If you do not have access to ProSys and would like to create a reseller account, please complete our ProSys account request form.

2N External RFID reader for 125kHz & 13.56MHz How-to Guide

In order to use the 2N RFID reader you need to install the correct driver software.  This is only available for Microsoft Windows and can be downloaded from this page:

https://www.2n.cz/en_GB/products/access-control/2n-access-unit#tab-2

Scroll down to the Documents section and you’ll see the driver listed in the “Software & Firmware” list.

Once installed, you will see an icon in the task bar on your computer:

Right click this and select “Settings”.  This window will pop-up:

The device field may be empty, make sure you have the USB reader plugged in:

You may need to click refresh in the settings window.  Make sure you have the correct device selected before clicking “OK” to close that window.

Now you can use the reader to scan compatible RFID/NFC cards into the 2N Access Commander software or in the web interface for 2N intercoms and access control devices.

For example, in the web interface for an Access Control unit:

Click on the card icon and you will be prompted to scan a card:

That’s it, you’ll now be able to use that device to open the door.

Installation guide for 2N® 2Wire Kit

The 2N 2Wire adapter kit is extremely useful. Giving you the capacity to use exisiting 2 wire cable runs to connect IP devices to a network and power the device via PoE.

But it’s worth doing your homework so you can get the most out of them.

To help with this we have created this guide to help you get to grips with using them.

Essentially they are plug and play straight out of the box but……. this depends on how you want to use them.

Each 2Wire kit comes with two adapters and one power supply.

The solution works fundamentaly using a Master and Slave approach.

Any adapter that you connect the power supply to will become a Master.

Any adapter that you then connect to the Master via the 2wire connection becomes a Slave.

The Master should be connected to the network and the Slave connected to the IP device.

Any Master adapter can have up to 4 slaves connected to it.

Here we will look at three use case scenarios.

  1. Where a single Master & Slave set up is required on a single network.
  2. Where a single Master & multiple Slave set up is required on a single network.
  3. Where multiple Master & Slave set ups are required on a single network.

For the first two scenarios, where only a single Master adapter is required, the 2Wire kit is simply plug and play.

PLEASE BE AWARE that in the case of scenario 3, where multiple Master adapters are required on a single network, a pairing procedure must be executed.

If you connect multiple Master adapters to a single network without performing the necessary unpairing/pairing procedures YOU MAY EXPERIENCE NETWORK CONFLICT ISSUES.

Good thing is….. the unpairing/pairing procedure is very simple. Here we will guide you through it.

First let’s take a look at how to connect a single Master and Slave set up.

This is the simplest configuration and works straight out of the box.

Just make sure you connect the 2 wire correctly to each adapter. Positive to positive & negative to negative.

Now let’s take a look at how to connect multiple Slaves to a single Master.

This is similar to a single Master / Slave configuration in that it works straight out of the box. Multiple Slaves can be wired into a single Master.

Again make sure to connect the 2 wire correctly to each adapter. Positive to Positive & negative to Negative.

Finally we have the multiple Masters & multiple Slaves on a single network configuration.

If this configuration is required and you are installing multiple Master adapters on to a single network, it is very important to perform an unpairing/pairing procedure. If you do not you may experience network conflict issues.

Unpairing and Pairing your adapters

Each adapter has a small hole labelled ‘Grp’. There is a button inside this hole that is used to initiate the unpairing/ pairing procedures.

To access the button you will need a small screwdriver or similar tool.

To perform unpairing/pairing procedures the adapters must be powered.

So you must connect the power supply to the Master and connect the Slave via the 2 wire connection.

But DO NOT connect them to the network or the IP device….. yet.

To unpair an adapter press and hold the ‘Grp’ button for 10 seconds, until you see all lights on the adapter go off.

After unpairing is complete you should see only the power light illuminated.

You should do this on all adapters before attempting a pairing procedure.

To perform a pairing procedure press and hold the ‘Grp‘ button for 2 seconds. When you release the button the ‘TWP’ light will begin steadily blinking letting you know that the adapter is in ‘seek’ mode and is looking for another adapter to pair to.

Once an adapter has found another adapter to pair to the ‘TWP’ will become static, letting you know pairing is complete.

In a single Master & single Slave pairing it doesn not matter which adapter you put into pairing/seek mode first.

But if you wish to have multiple Slaves connected to a single Master, then you must connect all Slaves via the 2Wire connection to the Master first, then run individual pairing procedures for each connected Slave.

To do this you must initiate the pairing/seek mode on the Master first and then the first Slave.

Then repeat this for each Slave connected to the Master.

But remember, unpairing & pairing is only needed when installing more than one Master adapter on a single network. 

 

Thanks for reading.

 

 

 

Webinar: Discover the uses & benefits of 2N GSM & UMTS Gateways

2N Gateways Webinar Banner

2N GSM and UMTS Gateways enable direct routing between IP, digital, analogue and GSM networks. With the potential to make significant savings on call costs to mobiles, they are a worthy item to consider adding to your portfolio. Join us on Thursday 20th April at 11:30 am to learn more about the range in our free webinar. Throughout the 30 minute webinar we will be discussing the following topics:

2N GSM Gateway Family

  • Introduction to the 2N Gateway range
  • Usage scenarios for 2N Gateways
  • Integrating GSM & UMTS Gateways with the 2N product range
  • Questions and answers

Register for your place now

Webinar: How to make 2N intercoms secure

Did you know 2N offer some of the most secure intercoms on the market? With a wide variety of additional security add-ons, you have the flexibility to create the features you require. We invite you to join us on Tuesday 14th March at 11:00 am when we will be taking a closer look at 2N’s security features, in our free webinar; how to make 2N intercoms secure.

Throughout the webinar we will be taking an in-depth look at 2N’s security range and will cover the following topics:

2N Access Commander Application

  • Introduction to the 2N range
  • The capabilities of 2N’s security products
  • 2N software products – features and benefits
  • The uses of Access Commander software
  • 2N bundle offer
  • Questions and answers

Register for your place now

Configure Door Release Button on Grandstream GXV3275 to work with 2N Helios IP Force

Did you know that you can configure a programmable key on the Grandstream GXV3275 that will allow you to unlock the door via a peer-to-peer call from the 2N Helios IP Force to the Grandstream GXV3275 from the press of a button? Please see the following guide below in order to find out how to do this:

Step 1:
The first step is to start by web browsing to the IP address of the Grandstream GXV3275 using a web browser of your choice e.g. Google Chrome, Firefox.

Step 2:
Providing you have entered the correct IP address, you should see the following page prompting you to login to the web interface of the phone:

If you don’t know the username and password to login, you may need to consult an IT administrator.

Step 3:
Providing you have entered the correct username and password, you should see a few different settings to choose from. You will need to navigate to ‘Account’ using the top navigation bar, then ‘Call Settings’ using the navigation bar to the left hand side.

Step 4:
You will need to scroll down to the ‘Programmable Keys’ section which can be found near the bottom of the interface. You will need to set ‘Key Mode’ to ‘Dial DTMF’ using the drop down list.

Step 5:
For ‘Name’, you will need to enter a suitable name that will be displayed on the door release button on the phone.

Step 6:
For ‘DTMF Content’, you will need to enter the code that is set under ‘Switch Codes’ on the web interface of the 2N Helios IP Force. The default switch code that is set on the IP Force is ’00’.

Step 7:
Because the Grandstream GXV3275 and IP Force are peer-to-peer calling, you won’t need to worry about the ‘Dial DTMF Condition’. The default option should be set to ‘Incoming/Outgoing Call’. You can go ahead and leave that as the selected option.

Step 8:
Once you have configured all of the above options, you can go ahead and hit the ‘Save’ button at the bottom of the page. You should then be taken to the top of the page prompted to apply the configuration changes.

Firmware/System Version Used:

Grandstream GXV3275 Android Phone: System Version: 1.0.3.144

2N Helios IP Force: Firmware: 2.18.1.27.8