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Cisco

Channel Live 2022!

What a whirlwind two days we had at Channel Live last week. It was great to see some of our existing customers and catch up with what their plans are for the rest of 2022. It’s encouraging to see that after a rough couple of years, the industry is alive and thriving.

Maybe even more so! As we had some great discussions with new up and coming companies as well as some completely new companies coming into the sector for the first time. It was amazing to meet everyone, and we hope you will be in touch soon.

Day 1

With the first day underway from its 10am start we were blown away with how many people travelled to see the show. We were hesitant at first, that after the years we have had would anyone want to turn up to big events like this! We were definitely proven wrong and happily so.  Maybe it was everyone hungry to get back to business as normal, or maybe it was just all the free freebies going! (I know our Tech Director, Muhammad was very pleased with his loot from this year).

Continuing with the first day, our MD Darren Garland had a presentation in theatre 2 discussing the value branching out into IoT could bring your business and what our sister company, Alliot Technologies, can bring to the table.

Find out more about what IoT could do for your business

It was great having members of Snom and DrayTek on the stand. I know many of you appreciated being able to ask questions directly to our suppliers. Also getting a first hands on look at the new products coming out this year from Snom, Yealink, Cisco and Draytek.

With the first day coming to a close, many members headed to the Channel Live Gala Dinner, which we were told was a beautiful dinner, cracking entertainment and good times had with friends from up and down the country. Our Team was very well behaved and were in bed by 9 with it being a school night, ready for the second day.

Day 2

The second day, our team was refreshed and ready for another long day. As with many shows, the second day was slightly quieter than the first; Which I’m sure some of the others that were in attendance of the Gala dinner were quite thankful for, since they ended the party around 3am.

With another talk in theatre 2 from our very own Sales Manager, Anna Maria Marzec-Smith. Attendees joined Anna as she discussed how to get the most from your distributor and her top tips on the questions you should be asking to get the most value from your suppliers.

Discover more about ProVu’s Range of Value Added Services

As the second day came to an end it was all hands on deck to pack down the stand. It is amazing to watch something that was full of people become so empty so quickly. I think everyone was ready for bed after an amazing two days. We can’t wait for the next one!

Discover Cisco at Channel Live

Did you know Cisco have expanded their MPP range? We invite you to discover the latest and greatest Cisco device at this year’s Channel Live. With a wide range of deskphones, conference phones and headsets now available, Cisco offer a whole range of benefits to enrich your hardware fulfilments including:

  • Agnostic Devices
  • Over 20 Years Experience in VoIP Innovation
  • Flexible Purchasing Options
  • Sustainable Products
  • Enahnced Device Security

Register for your free visitor pass today to find out more.

TOP 5 REASONS TO CHOOSE CISCO

ProVu Joins the Event Speaker Programme

Busy planning on how to make the most of your time at Channel Live? Our Managing Director, Darren Garland and Sales Manager, Anna Maria Marzec-Smith will both be heading up presentations as part of the event programme. Join them to learn how you can maximise your opportunities!

MAXIMISING YOUR OPPORTUNITIES WITH IOT

30th MARCH, 1 PM – THEATRE 2
Discover how we make IoT simple and how Alliot Technologies’ off the shelf solutions can integrate with your offering.

The number of connected Internet of Things devices is forecast to reach 30.9 billion units by 2025. But how can you get involved? Join our MD, Darren Garland at Channel Live to hear how you can benefit from the IoT revolution. Throughout this session, Darren will be discussing the opportunities within the Channel to maximise margin through the supply of IoT and how you too can gain from the recurring revenue that comes with it.
MAKING THE MOST OF YOUR DISTRIBUTOR

31st MARCH, 10:30 AM – THEATRE 2

We all know personalisation is key to the customer experience, but what happens when your orders are fulfilled by your distribution partner?

With Hybrid working set to become the new norm, the importance of partnering with a supplier who’s #gotyourback and can support your bespoke fulfilment needs couldn’t be greater. Join Anna Maria Marzec-Smith at Channel Live to hear about how you can leverage a range of personalised services from your supply chain and how to maintain the optimal customer experience every step of the customer journey.

REGISTER NOW

You don’t want to miss it! Register for your free ticket today.

Why Cisco? Our Top 5 Reasons

Top 5 Reasons to Choose Cisco

Cisco are a well-known brand with over 20 years experience in VoIP/UC innovation. As a Cisco Master Reseller, we’ve seen their offering expand dramatically over the years. Here we’ve put together our top 5 reasons why you too should consider Cisco as your chosen device manufacturer.

1. Agnostic Devices
Cisco devices support the connection of your chosen platform including Cisco Broadworks, Broadcloud, Webex Calling and much more!

2. Industry Leaders
With 20+ years experience of VoIP/UC innovation, Cisco are the global market leader in IP handsets with over 100m devices sold throughout the world.

3. Flexible Purchasing Options
0% interest loans on your kit; With Cisco Easylease we can help you secure flexible finance options to help protect your profitability.

4. Sustainable Supplier
Cisco are committed to reducing their carbon footprint. IP phones are Cisco’s first closed-loop plastic product, many of which are manufactured using Post-Consumer Recycled (PCR) plastic.

5. Secure Products & Solutions
As the largest enterprise cybersecurity company in the world, Cisco take security very seriously! Their range of secure endpoints are designed to ensure users are connected safely and securely using SRTP and SIP over TLS.

Counting Down to Channel Live 2022

After a long wait we’re delighted to finally be heading back to Channel Live next month. As we gear up for what is set to be a great show we’ll be sharing more about our plans and what to expect from the vendor partners joining us – watch this space for further updates!

Now, without further ado, let us introduce you to the partners we have joining us at the show…

This year we will be joined by Cisco, DrayTek, Snom and Yealink on stand 410. Visit us to get your hands on the latest devices and hear more about how our range of value added services can take away your hardware fulfilment headaches.

FIND OUT MORE

ProVu Joins the Event Speaker Programme

We’re also incredibly excited to share our speaker slots with you! Our Managing Director, Darren Garland and Sales Manager, Anna Maria Marzec-Smith will both be heading up presentations as part of the event programme. Join them to learn how you can maximise your opportunities.

MAXIMISING YOUR OPPORTUNITIES WITH IOT

30th MARCH, 1 PM – THEATRE 2

The number of connected Internet of Things devices is forecast to reach 30.9 billion units by 2025. But how can you get involved? Join our MD, Darren Garland at Channel Live to hear how you can benefit from the IoT revolution. Throughout this session, Darren will be discussing the opportunities within the Channel to maximise margin through the supply of IoT and how you too can gain from the recurring revenue that comes with it. Discover the simplicity of IoT and how Alliot Technologies’ off the shelf solutions can integrate with your offering.
MAKING THE MOST OF YOUR DISTRIBUTOR

31st MARCH, 10:30 AM – THEATRE 2

We all know personalisation is key to the customer experience, but what happens when your orders are fulfilled by your distribution partner?

With Hybrid working set to become the new norm, the importance of partnering with a supplier who can support your bespoke fulfilment needs couldn’t be greater. Join Anna Maria Marzec-Smith at Channel Live to hear about how you can leverage a range of personalised services from your supply chain and how to maintain the optimal customer experience every step of the customer journey.

REGISTER NOW

You don’t want to miss it! Register for your free ticket today.

Cisco CP Range – How to capture a ‘.pcap’ trace

This blog post is going to outline the steps to take to source the required file. If you contact the ProVu support team experiencing Registration or Call issues with the Cisco CP series of phones, we will require a PCAP trace capturing the problem to help identify the cause of the issue.

Step 1 – Access the web user interface

In order to access the web user interface of your device you will need to find the IP address. There are a few ways this can be done such as logging in to your router and checking the DHCP table, but most likely the easiest method and the one this blog post is going to cover is to get it physically from the phone.

You’ll need to press the ‘Settings‘ button on the phone which has the symbol of a cog. Once you have pressed this button scroll through the options available and select ‘Status‘ > ‘Network Status‘ > ‘IPV4 Status‘ and make a note of the IP address.

Once you have the IP address, open a web browser and type the IP address in to the top search bar and press enter as displayed in the image below.

 
Once you have pressed enter it should take you to the ‘Info‘ page. On here you need to select the admin user and then advanced options by clicking the red outlined text in the image below.

(By default there is no admin password applied but if you have set one it will require this)

Once you have done that go to ‘Info‘ > ‘Debug Info‘ and you should be on the page below.

 

Step 2 – Capturing the ‘.pcap’ trace

On the ‘Info‘ > ‘Debug Info‘ page there is a section under ‘Problem Reports‘ that says “Packet Capture” with a button next to it. Follow the steps below to generate the file.

  • Press ‘Start Packet Capture‘ and select the capture filter to ‘All‘.
  • Replicate the issue – if your issue is related to outbound calls failing, attempt to place an outbound call. If your issue is related to Registration issues you can force a Registration by disabling and enabling the SIP Account:
    • To do this you need to go to ‘Voice’ > ‘Ext 1‘ and change ‘Line Enabled‘ to ‘No‘. Then click ‘Submit all Changes‘ at the bottom of the page. Wait 30 seconds for the web user interface to reload and then go back to ‘Voice‘ > ‘Ext 1‘ tab and change ‘Line Enable‘ to ‘Yes‘ and click ‘Submit all changes‘.
  • Press the button next to ‘Packet Capture‘ again (this time it should say “Stop Packet Capture“)
  • Once the trace has been stopped and generated you can download it from “Capture File” link outlined in the image below.

Once you have download the file please send it to the engineer requesting it, or to support@provu.co.uk if this is the first time reporting the issue.

Making isolation not feel so isolated

With remote working comes a certain solitude, while the world is more connected than ever we still crave human interaction. With Video IP phones from the likes of Yealink, Polycom, Panasonic and Cisco, you are able to offer your clients a complete solution to better stay in contact with their workers. Making isolation not feel so isolated.

Discover IP Video Phones with ProVu

Find out more

 Yealink VP59 Video Desk Phone
Completing the recently launched T5 series, the VP59 is Yealink’s flagship smart video phone. Operating on the Android 7.1 system, the VP59 provides cutting-edge capabilities at an affordable price point*.

Tell me more

 Yealink T58V
A simple to use smart media phone that provides an enriched HD audio and video calling experience for business professionals. Featuring a large 7″ adjustable colour touch screen communicating with your team couldn’t be easier.

Tell me more

 Cisco 8845 Multi platform
Featuring a large 5″ high resolution colour display, as well as wideband audio for crystal clear voice communications. The 8845 features a 720p HD video camera for two-way video calling.

Explore our entire range

*The VP59 also comes as a native teams device, contact a member of the ProVu team to find out more.

6 Essentials for Remote Working

With an estimated 20 million people in the UK set to be working from home, we are here to support you in ensuring these workers are set up as soon as possible. Together with the resilient cloud solutions now available, we can ensure comms efficiency is maintained across all businesses.

While everyone’s set up will differ, we’ve put together what we think are the most important product sets to keep in mind when assessing your customers’ needs.

PSU/PoE Injector/ Switch

Power Supplies

For those utilising a VoIP phone outside of the office, additional power supplies, PoE injectors or switches may be needed for devices to function, get in touch to discuss what is needed for your solution.

Softphones & Licenses

Softphones & Licenses

Both CounterPath and 3CX offer apps and remote working functionalities as part of their offering. For easy collaboration and conferencing, these licenses can be a fast resolution for those who don’t already have cloud/hosted services in place.

Headsets

Headsets

Whether being used with a desk phone or computer/laptop, headsets help to ensure call quality is of optimum clarity. Available with a range of connectivity, we have USB, Bluetooth and long range DECT headsets readily available.

Personal Speakers

Personal Speaker Phones

Products such as the Konftel Ego, Yealink CP900 and Sennheiser | EPOS Speakerphones are excellent personal devices. Simply connect to a compatible desk phone, computer or mobile device to join a conference call with optimal audio and voice quality.

Desk Phones

Desk Phones

Many users are accustomed to using a desk phone, maintaining the same set up at home can be a great way to create some level of normality to workers who are new to home working.

We have the ability to provision the majority of the desk phones we supply, these devices can then be remotely managed from your desk.

WiFi & Cordless phones

WiFi & DECT Phones

For those who don’t have the ability to connect a phone via a network cable, we also have a range of WiFi and DECT handsets available. Users have the option to select either cordless or desktop models to suit their preferred method of working.

With many items now in stock and available for fast delivery, simply contact our team today to discuss your home working requirements.

Contact our specialists today!

Channel Live 2019 – Register now to be there!

Have you registered for your free visitor pass at Channel Live yet? With just under a month to go, we’re gearing up to bring some of the latest VoIP technology to the show with some exclusive product reveals from Cisco, Konftel, Snom, and Yealink!

Join us on the 11th and 12th September at the NEC, Birmingham on stand 556 to try out the newest hardware and meet with the members of the ProVu Team.

Alliot at Channel Live

Interested in finding out more about IoT? Our sister company, Alliot will be joining the ‘Smart Business – Finding Lucrative Opportunities in IoT’ panel debate at the show at 11:15 am on the 12th September. This session is free to attend, if you’re interested in hearing more be sure to attend!

6 Reasons to buy Cisco from ProVu

 
1. Wide Range of Handsets
There’s something for everyone in the new Cisco Multiplatform (MPP) range. A modern, super sleek design becomes the base for a multitude of options starting from low cost, no frills phones all the way up to 12 line, high resolution colour screen devices and even HD video. With headsets, conference units and DECT devices in the pipeline, with Cisco you can build the full solution.

2. 0% Interest
You can take out interest free loans on your orders. Providing they consist of at least 70% Cisco kit, loans can be easily secured with no catches!

3. Auto Provisioning
Gone are the days of manual configuration. The new Cisco MPP phones are easy to provision and with ProVu’s auto provisioning server you can order your Cisco devices pre-configured and shipped direct to site.

4. Technical Support
Not only can you trust our sales team to offer an excellent level of technical advice, our post-sales Technical Support team were heavily involved in the development of the new Cisco phones and know them inside out! Feel safe in the knowledge you are in the hands of industry experts.

5. One Stop Shop & Service Wrap
Here at ProVu we don’t just specialise in one product type. We have taken the time to build a portfolio that allows you to get everything you need from one place. From PBXs to routers, door entry to access control and everything in between, we are the one stop shop for your VoIP solutions. Our additional services including branded shipping, remote device management, API integration and much more will give you and your customers a seamless process and a one of a kind experience.

6. Most Recognisable Brand
On top of all the above, Cisco is probably one of the most recognised hardware brands worldwide. Combine that along with competitive pricing (thanks to our Master Reseller Status) there’s no question that Cisco have a compelling offering.

Introducing Cisco’s New ATAs

Thanks to our Master Reseller status, we are delighted introduce two new Analogue Telephone Adaptors to the Cisco Multiplatform range. Used to convert traditional telephone, fax, and overhead paging communication equipment into IP devices, both the ATA 191 and ATA 192 offer a great cost-effective solution, enabling users to protect and extend their existing systems without the need for major investment.

Cisco ATA 191


2 x FXS ports

1 x 10/100 Ethernet ports

Cisco ATA 192


2 x FXS ports

Integrated high-performance router

Pricing and stock information can be viewed on our reseller portal, ProSys.