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Sangoma

Introducing the New Sangoma Vega 60G Gateway


 

We are pleased to announce the launch of the new Sangoma Vega 60G analogue/BRI media gateway. With new updated features, the Vega 60G enables you to seamlessly connect existing VoIP and PSTN networks together without the need to change your infrastructure.

Ideal for a variety of applications, the Vega 60G supports up to 8 analogue ports or 4 BRI* lines, plus with TR-069 support, Service Providers are able to manage their gateways remotely.

Provided with a 1 year manufacturer’s warranty as standard, you can also purchase an extended hardware warranty to protect your investment. Contact a member of the ProVu Sales Team to find out more.

*Please note, BRI gateways are currently under testing and will be available to purchase soon.

Find out more about the New Vega 60G Gateways

Full factory reset on Vega 3050G

The new Vega 3050G gateway uses a different method for performing a full factory reset than other gateways.  This was called a “config clear” on other gateways.

Important

Before doing this make sure you have backed up the license key from the Vega as you will need to manually restore it afterwards.  Without this, the Vega will only process a couple of calls at a time.

Instructions on how to get the license key can be found here:

https://wiki.sangoma.com/display/VG/Factory+Reset

If you cannot do this for some reason (such as not knowing the admin password) then you will need to raise a support request with us and tell us the serial number of the unit.  But be aware, we have to then request the key from Sangoma and this can take a business day.  If your gateway is  being used, wait for the license key before doing the reset.

How-to

Connect a serial console cable to the Vega, instructions can be found in the link above.

With the console cable still connected, remove the power cable from the Vega.  Get ready to start pressing the enter key on your keyboard, put the power cable back in and immediately start pressing the enter key on your keyboard.

You should see the uboot prompt on the screen:

U-Boot#

At this point, enter these commands one by one (pressing enter each each one) to action the reset:

sf probe

sf erase 0x70000 0x90000

boot

The Vega will now reboot with all factory settings including network and password settings.

Note: be very careful to type those commands in correctly, the 2nd one is erasing a section of the flash memory, getting the numbers wrong could damage your Vega gateway.

Lastly, restore your license key using the instructions found in the link above.

 

 

ProVu Awarded European Distributor of the Year by Sangoma!

We’re delighted to have been awarded European Distributor of the Year by Sangoma!

Having been distributing Sangoma products for over five years, we have worked hard to develop our services around the Sangoma offering. We’re thrilled to have been recognised for our efforts – Thank you to Sangoma for their continued support, we look forward to achieving more great results in 2018!

Configuring a Sangoma Vega 3050G Gateway for use with 3CX

Firstly, log into your 3CX dashboard and navigate to the extensions tab on the left.

Create a new extension 

Replace the Authentication ID near the bottom with the extension number input at the top

Now, in a new tab navigate to your Vega’s web interface and log in. Once at the dashboard, click Quick Config on the left hand side. From here, click VOIP and change the Registration Mode to FXS Port. Next, replace the SIP Domain & SIP Server IP/Name fields with the IP address of your 3CX server.

Note: We also advise changing the first CODEC at the bottom to from g729 to none, as shown below.

After that, navigate to the FXS tab. You will notice that all of the Telephone Connections are enabled as shown below.

Disable all of the connections that you do not wish to use, and replace the Numeric Caller ID, Textual Caller ID, Telephone number and Registration and Authentication ID with the extension number, in this case 5001. Then type the authentication password in its respective field at the end of the row.

Return to your Extensions tab on 3CX. If you followed the guide correctly, there should be a green circle next to your new extension indicating that it has registered correctly and is ready to use.

If it is still red, go to your 3CX Dashboard > IP Blacklist and ensure that your PBX server has not been blacklisted automatically, as show below. If this has occurred, simply select the Denied IP, click edit and change Deny to Allow.

 

 

ProVu Shortlisted for ‘Best Convergence Distributor’ Award in 2017 Comms National Awards

We’re delighted to be shortlisted for the ‘Best Convergence Distributor’ award in the Comms National Awards. As one of the most prestigious award ceremonies in the Channel, to be named a finalist is a huge achievement for the ProVu team.

Now in their 16th year, Comms Dealer created the awards to recognise excellence within the Channel. With categories covering a variety of reseller, vendor and distributor awards, the ceremony is a key event in the Channel calendar.

Taking place at the Hilton Park Lane, in London on the 12th October we are looking forward to joining our fellow Channel partners and celebrating the various successes of the last 12 months.

Also shortlisted for awards are our vendor partners 3CX, Sangoma, Snom, and Yealink, we would like to wish them all the very best of luck.

Channel Live 2017 – Thank you to all who visited us

We’ve had a busy week this week exhibiting at Channel Live at the NEC in Birmingham. We thoroughly enjoyed our time at the show, catching up with new and old partners – if you attended we hope you enjoyed it too!

Organised by Comms Business, the show had a great turnout and we’d like to thank them for the hard work they put into creating such a positive event. We’d also like to say a special thank you to our supporting vendors Algo, Gigaset pro, Sangoma and Snom who joined us on our stand.

If you would like to contact the ProVu team, please call 01484 840048 or email contact@provu.co.uk.

5 Reasons to Visit ProVu at Channel Live!

Channel Live is quickly approaching and we’re gearing up for what’s set to be the Channel’s biggest event of 2017. Here’s 5 reasons to visit us at the show.

Channel Live Man

  1. We’ll be demonstrating our online portal, ProSys and how we can automatically provision and remotely manage VoIP hardware.
  2. Algo will be joining us for the first time on our stand with a range of their visual and audio equipment.
  3. You could win a Gigaset CL750A Sculpture handset and see a selection of Gigaset’s DECT solutions.
  4. Sangoma will be running incentives for their partner program and exhibiting a range of their products.
  5. Snom will be showcasing some of their newest, yet to be launched products.

 

Arrange a meeting with ProVu

 

We’re on Countdown to the Channel’s Biggest Event!

We’re delighted to be exhibiting at the Channel’s biggest event – Channel Live 2017! Taking place on 12th and 13th September at the NEC, Birmingham the event is the only Channel specific conference, exhibition, thought leadership and networking event rolled into one.

Joining us at the show will be representatives from Algo, Gigaset, Sangoma and Snom who will be exhibiting a selection of their latest products. Visit us to see some of the newest VoIP hardware, plus see our reseller portal, ProSys live in action.
 

Arrange a meeting with ProVu

 

The show is set to be a must attend event for all Channel partners. Registration is free, simply complete the online registration form to be there.

Buy 5 Sangoma s700 IP Phones – Get 1 FREE!

We’ve teamed up with Sangoma to bring our resellers a brand new promotional offer! Available throughout May and June, purchase five s700 IP deskphones and receive one for free.

Sangoma’s s700 IP executive-level phone offers a feature-rich device. With 6 SIP accounts, 5-way conferencing, 45 programmable soft keys and a 4.3″ full colour display, the s700 marks the most advanced model in the Sangoma phone range.

How Sangoma s700 is different to the competition?

  • Out-of-the-box Zero Touch Provisioning – Only Sangoma provides Zero Touch provisioning with FreePBX / PBXact.
  • EndPoint Manager included – Lets your users control global settings, program their phone keys, map extensions, upload images, download new firmware, and much more.
  • Full Integration with Phone Apps – Enables users to easily control complicated features directly from their phones.

 

To take advantage of this offer, simply contact our sales team on 01484 840048 or email contact@provu.co.uk