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Sangoma

Join Sangoma’s Live Demonstrations at the Convergence Summit South

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Date Morning Demonstration Afternoon Demonstration
Tuesday 27th September 11:30 AM 15:00 PM
Wednesday 28th September 11:30 AM 14:00 PM

Join us on stand 74 at the Convergence Summit South on Tuesday 27th and/or Wednesday 28th September at any of the above times for a live provisioning demonstration with Sangoma’s new IP phone range and the PBXact UC Systems.

When you install Sangoma IP phones, the Redirection Server points the phone to the PBXact UC System for effortless, automatic zero-touch configuration. See for yourself how easy it is to register Sangoma’s IP phones with the PBXact UC systems, plus discover how the range can be enhanced with the Sangoma Phone Apps.

Interested in finding out more about the Sangoma range? Pop by stand 74 where we will have Sangoma’s very own Director of Product Management and Product Marketing, Simon Horton on hand to answer any questions you may have.

Sangoma Vega 100G/200G/400G Missing 0 on Caller ID

If you have a Sangoma Vega 100G, 200G or 400G gateway connected to a BT ISDN line, you might find sometimes that the Caller ID coming in on phone calls is missing the leading zero.  So you might receive a call that shows as being from ‘7123456789’ instead of ‘07123456789’.

The reason for this is that often an ISDN line doesn’t send the national or international dialling codes but instead a flag in the ISDN message called Type-Of-Number.  This flag can usually contains ‘national’ or ‘international’ as a value which is intended to tell the device connected to the ISDN line (i.e. an ISDN PBX) to add the correct codes to the start of the Caller ID depending on the location/country it is in.  The point of this is that these numbers might not be the same in different areas or countries.

To make the Vega put these numbers in, change the following settings found in the SIP -> Advanced SIP Settings page:

  • National Prefix = 0
  • International Prefix = 00

Then the gateway will add these numbers as long as the ISDN line includes the TON flag (which it should do if it is not sending the 0/00 in the Caller ID).

 

Come and Join us at the 2016 Convergence Summit South!

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It’s approaching that time of year again! With less than 4 weeks to go until the 2016 Convergence Summit South, we wanted to give you a sneak peek of who will be joining us and what you can expect to see on our stand.

This year we have doubled the size of our stand, allowing us to exhibit even more new, exciting products across a wider selection of our vendor partners. Joining us on stand 74 will be representatives from: 2N, Cisco, Gigaset, Panasonic, Sangoma and Snom.

To be there, simply register for your free visitor pass below:

Register now to attend the show

We look forward to seeing you there!

Register now to attend the Sangoma PBXact UC Roadshow

Join us for Sangoma’s PBXact UC Roadshow on Monday 26th September 2016. Taking place at The IET, London, we invite you to discover the opportunities and benefits of Sangoma’s latest Communication Solution; PBXact UC and their new range of IP phones.

Ideal for System Integrators, Resellers and Value Added Resellers, this free event is a great opportunity for you to learn more about Sangoma’s Partner Program and get hands on experience with the IP phone system.

We will conclude the event with time for networking where you will have chance to chat with the ProVu and Sangoma teams, plus finish up with a complimentary cold beer or two!

Agenda:

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2:00 PM – Registration with tea and coffee

2:15 PM – ProVu Introduction

2:20 PM – Sangoma Introduction

2:25 PM – PBXact UC and Phones

4:00 PM – Networking with complimentary drinks

Register now

Webinar: Sangoma Phone Apps How to Intuitively Manage Your Sangoma Phone

Sangoma have prepared a live video demonstration of how to use their series of Phone Apps on a Sangoma Phone. In this webinar you will be shown how to manage several calling features directly on your Sangoma Phone through a simple visual interface. This will be an interactive webinar which will include opportunities for you to ask questions.

The webinar will be held on the Thursday 1st September 2016 @ 14:00 (GMT+1)

Register now

You will learn about the 14 Phone Apps:

  • Conference Rooms
  • Call Flow Control
  • Queues
  • Queue Agents
  • Visual Voicemail
  • Transfer to Voicemail
  • Time Conditions
  • Presence
  • Do Not Disturb (DND)
  • Follow Me
  • Contacts
  • Call Forward
  • Parking
  • Endpoint Manager (Login / Logout)

Sangoma SBCs Advantages for Hosted Providers

Securing voice traffic in a hosted telephony environment is a core requirement for any business to survive. Consequently it’s important that IP communication is managed and secured properly. Many hosted telephony providers from around the world deal with 100’s of products from different manufacturers, however without interop testing and secure networks, device compatibility can be hard to assess. With Sangoma’s E-SBCs, device interoperability can be simplified as it offers a secure enhancement to hosted VoIP deployments, acting as a medium between devices.

Here’s some of the key features of Sangoma’s SBCs:

  • Encrypt SIP signalling and audio media
  • Remote site VoIP demarcation point
  • Reduce firewall and NAT issues
  • Secondary Registration for Failover to Local Gateway Access
  • Ensure SLA compliance

sbc-use-case

Ultimately Sangoma’s E-SBCs allow service providers to take advantage of all IP communications
offerings, without compromising security, service quality, reliability and/or availability.

Sangoma offer a range of Enterprise SBCs with support for 5 up to 250 sessions and their carrier
models can handle up to total of 4000 sessions.

Find out more: Vega SMB SBC Appliance use cases
View Sangoma’s series: SBC Appliances

Sangoma Vega SSH

It is sometimes necessary to perform more advanced debugging on Sangoma Vega’s.

The process is documented here:

Sangoma wiki

I faced a strange problem when trying to SSH onto the Vega from my Debian desktop… the connection sat there and just timed out. I could telnet to the port and was prompted with SSH-2.0-Mocana SSH but nothing was happening with SSH.

I did some digging and found that there was an incompatibility with the algorithms in use in the default configuration.

You can get around this by specifying the following SSH options:

ssh -o HostKeyAlgorithms=ssh-rsa,ssh-dss -o KexAlgorithms=diffie-hellman-group1-sha1 -o Ciphers=aes128-cbc,3des-cbc -o MACs=hmac-md5,hmac-sha1 root@hostname -p2022

Hopefully, this will serve as a reminder to me in future. If someone else finds this useful then all the better!

Learn about the new Sangoma PBXact UC systems

With last week’s launch of the new Sangoma PBXact UC Appliances, we are inviting resellers to join us for one of two webinars introducing the series of high-performance communication solutions:

  • Wednesday 29th June at 15:00 (GMT+1)
  • Thursday 30th June at 11:00 (GMT+1)

Find out more information and register your attendance

Presenting the webinar will be ProVu’s Muhammad Bajwa and Simon Horton from Sangoma Technologies. We expect the webinar to last approximately 45 minutes.

Sangoma PBXact UC Systems Launch

We are pleased to announce our launch of the new Sangoma PBXact UC phone systems! These systems offer fully featured, commercially supported communication solutions for 10 to 5000 users / endpoints.

Sangoma PBXact UC comes pre-loaded with many advanced commercial features including Call Recording Reports, Conference Pro and Voicemail Reports.

PBXact UC 10 10 users / 5 calls
PBXact UC 60  60 users / 30 calls
PBXact UC 100  100 users / 30 calls
PBXact UC 300  300 users / 120 calls
PBXact UC 1000 1000 users / 300 calls
PBXact UC 5000*  5000 users / 1000 calls

* System 5000 is due to be launched August 2016

PBXact UC is designed to work seamlessly with all Sangoma IP phones, offering a collection of phone applications which allow users to control functions and settings directly from the screen of their phone. The Sangoma phones also offer zero-touch installation, once plugged in the phones will automatically detect the system and provision themselves.

 

If you would like to discuss these new systems please email contact@provu.co.uk or call us on 01484 840048. We have a webinar coming up on the 29th and 30th of June to help introduce the range, to register please visit www.provu.co.uk/webinar-pbxact-introduction.

The New Sangoma Phone Range has Arrived!

We are delighted to announce the arrival of the eagerly anticipated Sangoma VoIP phones. Designed exclusively for FreePBX, these phones can be quickly and easily provisioned to work out of the box.

s300 s500 s700
S300 S500 S700
Entry-level phone Mid-level phone Executive level phone
2 SIP Accounts 4 SIP Accounts 6 SIP Accounts
Dual Ethernet Ports Dual Gigabit Ethernet Ports Dual Gigabit Ethernet Ports
PoE Support PoE Support PoE Support
132 x 48 pixel graphical LCD backlit screen Large 3.5″ Colour Screen Large 4.3″ Colour Screen
6 Feature keys 8 Customisable Keys 10 Customisable Keys

Interoperability

These phones are interoperable with Sangoma FreePBX appliances, FreePBX software only installations and Sangoma’s new PBXact UC appliances. Providing free and automatically enabled access to the FreePBX EndPoint Manager, this new range allows easy provisioning and management of devices from the FreePBX Administrative GUI. With a built-in OpenVpn client as standard, Sangoma phones can securely connect to remote FreePBX and PBXact installations, providing security and complete telephony features to remote workers.

Please see our reseller portal, ProSys for pricing and stock information. If you do not have a ProSys account and would like to register for one, please complete our ProSys Account Request Form.