Browse Tag

Sangoma

Sangoma FreePBX Appliances

Sangoma have partnered with FreePBX to bring you an officially supported, purpose-built, high performance PBX solution for FreePBX. The Sangoma FreePBX Appliances have been designed and rigorously tested for optimal performance and are certified for use with Sangoma’s range of cards, VoIP gateways and SBCs.

There are a range of systems available from Sangoma for 60, 100, 300 and 1000 users. Each have a wide set of advanced telephony features unlocked as standard including call recording and call reporting. In addition to these there are also commercial modules available designed to further enhance specific functionality should they be required.

Sangoma FreePBX Appliance Series

System 60 System 100 System 300 System 1000
60 Users 100 Users 300 Users 1000 Users
30 Simultaneous calls 30 Simultaneous calls 120 Simultaneous calls 300 Simultaneous calls

Interoperability
Both Snom and Yealink handsets have been fully certified for use with FreePBX. And at the start of June 2016 we will be launching a brand new series of Sangoma VoIP phones: The S300, S500 and S700. These phones will allow for zero-touch provisioning and will provide free and automatically enabled access to the FreePBX EndPoint Manager.

The Sangoma FreePBX systems are available for special order from ProVu. If you do not have a reseller account and would like to register, please complete our reseller account form.

Join Sangoma’s Upcoming Webinar: SS7 in the UK Market

Join us for Sangoma’s upcoming webinar: SS7 in the UK market. SS7 protocol is the most widely used protocol in telephony infrastructure around the world, used by a majority of service providers to offer services such as PSTN and GSM connectivity, SMS, LNP and many other feature sets. Taking place on Thursday 12th May at 16:00 (GMT + 1), we will be joining forces with Sangoma to host the webinar which will cover the following topics:

  • Why SS7 is still relevant
  • Common use cases for SS7
  • Sangoma Solutions

This webinar is suitable for System Integrators, Network Infrastructure Designers, Sangoma Partners, Product Managers and anyone who is looking to expand their existing VoIP infrastructure.

Register to attend the webinar

Sangoma FreePBX Roadshow March 2016

Sangoma are running two free FreePBX roadshows; One in London on the 14th of March and for those who are joining us at the Convergence Summit North there will be an event held at the show on the 15th March.

Ideal for enterprise users, resellers and system integrators these events will be a great opportunity for you to learn more about FreePBX, Sangoma’s new reseller programs, and how to make money from the FreePBX and the newly launched Sangoma Phones. The event will also cover some updates on the FreePBX project and the directions it is now taking into vertical markets.

The events will conclude with a networking opportunity and drinks! Plus two lucky people will walk away with a new Sangoma s500 and s700 VoIP phone.

Find out more and register for the events by visiting the links below:

London
Date: Monday 14th March 2016 at 3pm
Location: The Tower Hotel | Room: Discovery

Register for the London roadshow

Harrogate
Date: Tuesday 15th March 2016 at 2pm
Location: Harrogate International Centre | Room: Hall M Seminar Room @ Convergence Summit North

Register for the Harrogate roadshow

Sangoma Vega SNMP traps

Sending SNMP traps from a Sangoma Vega gateway

Here is an example of the configuration required on a Vega gateway (100G/200G in this case). This will allow snmpget queries from any device on the 192.168.2.0/24 network and will send snmptraps to 192.168.2.253:

Traps such as ISDNLinkUp, ISDNLinkDown, SIP Registration Success/Failure will then be sent:

Documentation from Sangoma:

Save up to 25% on Sangoma Telephony Cards!

We have teamed up with Sangoma to bring ProVu customers some great money-saving offers on their telephony cards. With promotions running until the end of the year, ProVu customers can save up to 25% on selected cards!

Card Promotions Include:

  • All A200 analogue cards and modules – 20% off
  • All A400 analogue cards and modules – 20% off
  • All A500 BRI cards and modules – 20% off
  • All W400 GSM cards and volume – 20% off
  • T1/E1/J1 cards – A101, A102, A104 and A108 – 25% off

Together with the Sangoma NetBorder or SS7 Software, these cards can provide the ideal solution to any Telecoms infrastructure. Pricing and stock information is available on ProSys, our reseller portal. If you would like to become a ProVu reseller, you can apply via our online reseller application form.

Convergence Summit South 2015

This year will mark our 3rd year of exhibiting at the Convergence Summit South, taking place at Sandown Park Racecourse on the 7th & 8th October. Joining us this year will be Sangoma, Snom, Gigaset and Yealink.

The exhibition is free to attend and is a great opportunity to meet new and existing clients.

Please register your attendance below and don’t forget to come and visit us at stand 73!

Pre Register now to attend the show

Which analogue gateway do I need? FXO or FXS

In the analogue telephony world there are two types of interface, FXO and FXS. What these mean is a cause of much confusion.

In summary:

 

    • FXO stands for Foreign eXchange Office. An example of an FXO device is an analogue telephone such as you might have on your desk or at home for making calls on. It is a device that accepts battery voltage (around 50 volts in the UK)

 

    • FXS stands for Foreign eXchange Station. An example of an FXS is a BT line on your wall that you plug your analogue telephone into. It is a device that provides battery voltage

 

 

Right away this naming seems backwards. Surely the telephone is better described as a “station” and the line as an “office”. I do agree, it is confusing but this is how it has been for much longer than I have been alive for.

 

Essentially, the naming is supposed to indicate what interface the device accepts rather than describing the device itself.

When it comes to choosing a VoIP gateway it is very important to select the correct interface. The wrong type will not work, no settings can control this, they are electrically different (one generates voltage, one accepts voltage).

Here is a diagram of a simple analogue telephone system (PBX) showing the interface names and how they are connected (click the image for a larger size):

As you can see, an FXS always plugs into an FXO and vice-versa. You cannot connect FXS to FXS or FXO to FXO. The same applies when you are replacing either phones or the lines with VoIP gateways.

The final diagram shows both types of endpoints replaced with VoIP gateways. In reality you wouldn’t replace both like this but the diagram serves to show what you need in either situation. If you are wanting to replace your analogue telephones with VoIP telephones, look at the left side of the diagram. If you are looking to replace your analogue lines with a VoIP service, look at the right side of the diagram:

One last (yet very important) note. I’ve shown Sangoma Vega gateways here, we sell these particular ones because they perform very well with BT analogue telephony in the UK. This isn’t true of all analogue-VoIP gateways, many designed outside the UK are made with the assumption that an analogue phone line in the UK is much the same as a “Bell” line in the USA. This isn’t the case, BT (and GPO before that) use their own standards defined many years ago. Although Sangoma is a Canadian company, the Vega gateway business was originally called Vegastream which was a company based in the UK. The old Vegastream office and most of their staff now form the UK Sangoma office and team of staff. So these gateways are developed in the UK by people who understand UK telecoms (as well as telecoms around the globe).

See our range of Sangoma gateways here: ProVu website – voice gateways

If in doubt about choosing a gateway, please phone our sales team on 01484 840048 or email contact@provu.co.uk. We will be able to tell you what you need for any job you are quoting for.

Further reading:

 

Paul Hayes paul@provu.co.uk

Vega ISDN gateway Caller ID formatting using Type-Of-Number

Background

When you receive an inbound call from an ISDN line (BRI or PRI), the calling party number (caller ID) arrives in a non-country specific format and it is up to your phone system or gateway to format it correctly for the area it is located in.

In the UK this means caller IDs for national numbers will be missing the leading zero and caller IDs for international numbers will be missing a leading double zero.

E.G. where you expect: 07123456789 you’ll get 7123456789

Within the ISDN q.931 signalling when a call comes in, there is an element for passing information on the type of the number.

 

An ISDN PBX will generally put a zero onto the start of national numbers and double zero onto the start of international numbers in the UK.

The problem is, in SIP there is no such header as type-of-number. The caller-id will just be presented as passed. Meaning you’ll see caller-ids on phones with missing zeros.

Solution

To fix this problem, a Vega gateway can add in the national & international prefixes on to caller-ids.

The settings can be found in the web interface or from the command line.

At the command line interface, for the UK you’ll want to set:

_advanced.sip.international_prefix=00

_advanced.sip.national_prefix=0

In the web interface, these settings are in the Expert section, SIP page and SIP-Advanced link near the bottom:

They are:

    • National Prefix – set to 0

 

    • International Prefix – set to 00

 

Then the Caller-ID presented on SIP calls should be correct.

Note, more information on this can be found on page 171 of the Sangoma Vega admin guide:

Vega Admin Guide R88 v1.1

Join the ProVu & Sangoma SBC Webinar series

ProVu and Sangoma are joining forces to deliver a 3 part series of webinars that will explain the benefits and importance of deploying SBCs with any VoIP installation.

  • Part 1: Tuesday 19th May 2015 @ 15:00 GMT+1 (London)
    Introduction: What is an SBC?
    Will provide an introduction to SBCs explaining what it does and why it is important.
  • Part 2: Tuesday 27th May 2015 @ 15:00 GMT+1 (London)
    SBC Use Cases
    Will look at some typical use cases and the various different requirements.
  • Part 3: Tuesday 2nd June 2015 @ 15:00 GMT+1 (London)
    Sangoma SBC Configuration
    Will look in detail at the deployment requirements and a walk through the configuration.

Win a Sangoma SBC
For all those that register and attend all 3 webinars Sangoma will be entering each name in to a draw to win a FREE Sangoma SBC. The draw will be made after the last webinar, ProVu will contact the winner directly to arrange delivery.

Register Now