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Snom

No snom devices affected by Heartbleed!

Notice supplied by snom UK on 23rd April. The snom development team gives the all-clear: Neither snom 3xx series, snom 7xx series nor snom 8xx devices are vulnerable to the security breach in OpenSSL!

The Heartbleed Bug is a serious vulnerability in the popular OpenSSL cryptographic software library. This weakness allows stealing the information protected, under normal conditions, by the SSL/TLS encryption used to secure the Internet. SSL/TLS provides communication security and privacy over the Internet for applications such as web, email, instant messaging (IM) and some virtual private networks (VPNs).

The Heartbleed bug allows anyone on the Internet to read the memory of the systems protected by the vulnerable versions of the OpenSSL software. This compromises the secret keys used to identify the service providers and to encrypt the traffic, the names and passwords of the users and the actual content. This allows attackers to eavesdrop on communications, steal data directly from the services and users and to impersonate services and users.

snom UK

snom 300 Price Slashed

snom 300 price slash

In line with the snom UK announcement today, ProVu are pleased to confirm that as of this morning the price for the snom 300 has been reduced and now has a UK suggested retail price of just £52.95.

The snom 300 trade price has also been significantly reduced for all our resellers and snom SCE Partners and is available to view on ProSys our reseller portal. If you do not have a ProSys login please let us know by sending an email to contact@provu.co.uk

There is plenty of snom 300 stock available from ProVu so this is a great opportunity for you to offer customers this excellent proven and reliable phone at a new very competitive price point.

We hope this new pricing will help you win more business and make some extra margin and if you have any queries please call the sales team on 01484 840048.

The ProVu Team

End of life notice: snom 370, 821 and 870

We are writing to confirm that the snom 370, 821 and 870 will shortly be going end of life.

We are due to receive another shipment of snom 370’s and 821’s so should have stock for a while yet. We aren’t able to obtain further 870’s, so when our remaining stock has gone, it’s gone!

Our recommended replacement is the snom 760, which is competitively priced and offers the following features:

*High-resolution 3.5″ colour display
*Upto 12 SIP accounts
*12 LED function keys
*Full duplex hands-free speaker-phone
*POE Support
*Dual Ethernet ports

Product datasheets and images are available here

The snom 760 is an excellent executive level phone and is ideal for those projects where image and functionality are essential. With a retail price of £200 + VAT and with all the features required for a busy office environment we feel sure the snom 760 will be a best seller.

The ProVu Team

Take advantage of the snom SCE Partner Program

Sign up now to the snom SCE Partner program and take advantage of reduced pricing across the snom range.

Although the snom SCE Partner program has been running successfully for a couple of years now, snom are about to launch the program with new training dates and new pricing later this year.

In the mean time any resellers that signs up with ProVu for the snom SCE partner program now can take advantage of the SCE Advanced, lower pricing level until 30th June 2014.

Signing up to the snom SCE partner program provides several advantages including:

*Lower SCE Advanced pricing level across the snom range
*Deal Registration to protect your projects
*Sales leads generated from the snom channel website
*Pre-sales and post sales technical support from ProVu and snom UK
*Marketing assistance from snom UK to help build your brand and generate sales leads
*Access to snom UK office facilities near Manchester for dems and presentations etc

What’s next?
Contact the ProVu sales team to register your company for the snom SCE Partner program. Simply call 01484 840048 or send an email to contact@provu.co.uk

ProVu awarded snom Platinum Partner status for a consecutive year

snom platinum logo

ProVu are proud to have received snom Platinum Partner status for 2014 for a second year running. Platinum partner status is awarded in recognition of strong sales of snom products, as well as the high levels of technical support provided to resellers throughout 2013.

John Bennett Managing Director of snom UK stated:

“Platinum Partner status is awarded in recognition of the hard work our partners have been doing pushing our products through their sales channels, However, this is not just based on sales, but also the fact that these distributors have displayed fantastic customer support and knowledge of the snom product portfolio. These distributors have gone above and beyond simply selling our products.”

Many thanks to all our snom resellers, we are looking forward to working with you further this coming year and having an equally successful 2014.

We will be showcasing snom’s latest range of IP phones at Convergence Summit North in March, so if you plan to attend please come along and say hi.

As part of the snom Certified Engineer programme we offer technical training days where resellers can learn all about supporting and provisioning snom’s range of IP handsets. More information and upcoming dates can be found here

The ProVu Team

Using snom with Wireless Headsets

If you are using an EHS Advanced box to connect your wireless headset to your Snom phone, and are having difficulty getting it to work, you may find the answer to your problems below.

Snom have introduced a new setting in their latest firmware version 8.7.3.25 which relates to the use of headsets.

In the Advanced – Audio section of the Web UI you can now change the Headset Connection Method. If you are using an EHS box you will need to change this to Serial EHS Box in order to get the full functionality of the electronic hook switch.

For more information regarding headset compatibility head over to our website.

snom M9r Repeater Compatibility

After a few enquiries recently regarding repeater compatibility with the snom M9r, we thought it a good idea to test this for ourselves.

I can now confirm that the RTX 4002 DECT repeater IS compatible with the M9r, providing that the snom phone is on the latest firmware version (9.6.2-a)*.

Follow the steps below to get your repeater and M9R paired:

1). Set the repeater in registration mode. Insert
the repeaters power plug for 1-5 seconds then remove it. Insert it once more and leave it powered on. The LED on the repeater flashes slowly after the start.

2) Set the base station in registration mode. Log in to the Web UI by typing the IP address of the M9R into your web browser

3) The LED on the front of the repeater should now be flashing quickly. If the LED flashes very quickly without
interruptions go to step 5. If the LED flashes very quickly with brief interruptions go to step
4.

4) Registration of the handset:
If the base PIN has been changed, it must
be set to “0000”. You must repeat the registration procedure even if the mobile unit used was already registered at the base station, Now the LED should flash very quickly without interruptions.

5) Assign a repeater number:
You must now assign a repeater number to the repeater (selection: 2-7, for up to 6 repeaters). Please note that each number can only be assigned once, when using more than one repeater. These numbers are independent of
the DECT handset extension numbers.

Using the DECT handset, key in the repeater number followed by the * key – E.g. 2*. Press the green dial button, the repeater will flash the corresponding number of times to show its repeater number, then the LED will stay solid. Press the * key again to confirm and then the Red dial button to end the process.

The repeater will now be paired successfully with the M9R.

* More information on the firmware update procedure can be found on the snom wiki.

Snom IPv6 Firmware

Snom have a beta version of IPv6 capable firmware for their SIP phones.

This is for Snom 7xx and 8xx phones.

The magic is that this firmware is dual stack. It runs IPv4 and IPv6 at the same time. It works well. I’m really impressed – this has got to make a Snom the most capable IPv6 SIP phone on the market today.

If you have an IPv6 capable network and SIP server, then please do test it out. Let Tim@ProVu know your feedback.

Some details on the Snom Wiki

Firmware Download

snom Certified Engineer Training Courses now back with ProVu

Book on to the SCE training course

ProVu will once again be running the snom SCE training and accreditation courses and the first one is being held at our office near Huddersfield on Wednesday 24th July.

The course is ideal for technical support personnel as well as technically minded sales people, and will give them a far greater insight in to the technical advantages of snom and their excellent provisioning system.

In addition, by becoming snom SCE Accredited resellers also receive the following benefits:

* snom SCE Certified website logo recognised Worldwide
* Access to lower pricing across the snom handset range
* Free Technical Support
* Free Sales support
* Access and listing on snomchannel.co.uk website
* Lead registration system

The course is very much a hands on training day with real life examples and practical demonstrations ensuring attendees leave with lots of fresh ideas. And because the course is technical based we do limit the number of delegates to a maximum of 8 ensuring each delegate receives a high degree of personal tuition.

The course is charged at £200 per delegate and includes one of the new high end snom 760 phones, normally priced at £158.00.

For more information and to register for the snom SCE course please visit our snom training page or call the ProVu sales team on 01484 840048.