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Yealink

Yealink USB Call Recording

Supported Yealink Models

SIP-T54S, T52S, T48G, T48S, T46G, T46S, T42S, T41S, T29G, T27G.

Enabling USB call recording

By default this feature is disabled, if you wish to use a USB stick to record calls you need to enable the following parameter:

features.usb_call_recording.enable
Valid Values: 0 or 1
1 = ON
0 = OFF

Note: this feature cannot be enabled via the web user interface or via the phone directly. It can only be done by a provisioning parameter.

If you are having your Yealink devices provisioned by ourselves and would like to use this feature just drop us an email and we can apply this to your template.

Uploading a CFG file

If you aren’t able to provision this setting to the device you can add the settings below to a plain-text file and upload it directly to the unit from a PC and it will enable the feature:

#!version:1.0.0.1
features.usb_call_recording.enable = 1
Remember to save the text file as “.cfg”

To upload the config file login to the web user interface of the phone and go to “Settings” > “Configuration” > Select the “Choose File” button next to “Import CFG Configuration File” and select the file on your PC > After selecting the file press the “Import” button for it to upload.

After the file has been uploaded the setting will be enabled.

Using USB call recording

1) Connect the USB stick to the phone and it will display a message saying “USB Flash Drive Connected” and display a logo of a USB Stick in to middle of the screen like above. (This will appear even if the setting is not enabled)

2) To use the feature during a call you will now notice a “More” soft-key appears. If you press this, you will get the option to start recording the call.

3) Press the “Start REC” button then you will have the option to pause or stop the recording. If you pause the recording you will have the option to start again or stop.

4) If you press the stop option you will see a notification saying the recording has successfully been saved.

5) To listen to the recording either disconnect the USB and connect it to a computer or alternatively press  the “Menu” button whilst the phone is not on a call and press enter on the “USB” option.

6) Then Select “Browse Audio”

7) Then select an audio file and press play:

8) The recording will then automatically start playing. You can pause, rewind and fast forward the recording.

The New Yealink CP920 has Arrived!

There’s a new conference phone in the Yealink CP range. Ideal for small to medium-sized businesses, the new CP920 is now in stock and available to order from ProVu. As the replacement for the CP860 model, the CP920 offers a hybrid UC meeting solution with WiFi and Bluetooth connectivity.

Introductory Offer

As part of this launch, we are delighted to offer you an exclusive introductory offer!* Available until 31st March 2018, simply purchase any of the following bundles to make some great savings.

Purchase 5 x Phones from the T4S series & receive a 15% discount on the CP920

Purchase 10 x Phones from the T4S series & receive a 25% discount on the CP920

Purchase 20 x Phones from the T4S series & receive a 50% discount on the CP920

Purchase 30 x Phones from the T4S series & receive a FREE CP920

Contact us to purchase a CP920 Bundle

*Please note: This offer is limited to 2 bundles per company, and is not available through ProSys – please speak to a member of the ProVu team to place your order.

Yealink W56P End-of-Sale Notice

Following the launch of the new Yealink W60P. Yealink have made the decision to no longer hold stock of the W56P, therefore we are now unable to supply this model. However, we believe the W60P offers you a great alternative, with new, more advanced features for your customers to benefit from.

Replacement model Yealink W60P
Supplied as a package, the W60P comes with a W56H handset which offers up to 30 hours talk-time and up to 400 hours stand-by time. To expand your system further, you have the option to add additional W56H or W52H handsets.

What’s Different?

Features W56P W60P
Status indicating LEDs No Yes
Max number of handsets 5 8
Max number of SIP accounts 5 8
Max number of simultaneous calls 4 8

For upto date trade pricing and availbility please log in to ProSys.

The New Yealink W60 Package is now available!

The new Yealink W60 DECT package has arrived! Designed for small to medium-sized businesses looking for a flexible, scalable solution, the W60B DECT base features upgraded firmware with support for up to 8 DECT Handsets, up to 8 simultaneous calls and built-in Opus Codec support for a truly future-proof phone system.

Supplied as a package, the W60 comes with a W56H handset which offers up to 30 hours talk-time and up to 400 hours stand-by time. For expanding your system further, you have the option to add additional W56H or W52H handsets.

Please note: The W60B base station will be available to purchase individually from February 2018.

Discover More Here

Introducing the New Yealink T5 Series

Yealink’s new T54S and T56A SIP phones are now in stock and available to purchase from ProVu. With the rest of the range expected to be with us over the next couple of weeks, we are welcoming pre-orders of Yealink’s latest devices!

Offering a range of easy-to-use smart media phones, the T5 series hosts a variety of features, ideal for users looking for an enriched communication experience. Here’s an overview of the entire range:

Yealink T52S
Smart Media SIP phone

Yealink T54S
Smart Media SIP phone

Yealink T56A
Android Based Smart Media SIP phone

Yealink T58A
Android Based Video-ready IP phone

Yealink T58V
Android Based IP Video phone

Yealink EXP50
Expansion Module for T5 Series

 

The New Yealink CP960 is Here!

The new Yealink CP960 is now in stock and available to order from ProVu. Designed for medium to large-sized meeting rooms, it successfully combines simplicity of use with a variety of advanced features including noise-proof technology and integrated WiFi/Bluetooth connectivity.

With the option to connect two expansion microphones, coverage can be extended to meet individual requirements. This product is available to be purchased as a standalone item or as a bundle with two CPW90 expansion microphones.

 

Find Out More

ProVu Shortlisted for ‘Best Convergence Distributor’ Award in 2017 Comms National Awards

We’re delighted to be shortlisted for the ‘Best Convergence Distributor’ award in the Comms National Awards. As one of the most prestigious award ceremonies in the Channel, to be named a finalist is a huge achievement for the ProVu team.

Now in their 16th year, Comms Dealer created the awards to recognise excellence within the Channel. With categories covering a variety of reseller, vendor and distributor awards, the ceremony is a key event in the Channel calendar.

Taking place at the Hilton Park Lane, in London on the 12th October we are looking forward to joining our fellow Channel partners and celebrating the various successes of the last 12 months.

Also shortlisted for awards are our vendor partners 3CX, Sangoma, Snom, and Yealink, we would like to wish them all the very best of luck.

Introducing the New Yealink T4S Series

Yealink’s new T4S Series is now in stock and ready to purchase from ProVu. Featuring the same sleek design and price as the T4 series, this range will slowly begin to replace the older T4 models. Find out more about their advanced features and what’s different in our previous blog post.

Take a look at the new range

T41S
Yealink T41S SIP Desk Phone		 T42S
Yealink T42S SIP Desk Phone
T46S
Yealink T46S SIP Desk Phone		 T48S
Yealink T48S SIP Desk Phone

New Yealink RT20U DECT Repeater

Yealink have introduced the new RT20U DECT repeater, which is now in stock and available to buy from ProVu.

Yealink’s W52P and W56P solutions have the ability to connect up to 5 RT20U DECT repeaters, allowing you to double the DECT range, ideal for large buildings, across multiple floors. Plus, with a seamless handover of calls, the RT20U ensures calls stay connected whilst on the move.

Differences between the Yealink T4 and new T4S Series

What’s new
Visually the new T4S series is identical to the equivalent model in the T4 series, however, Yealink have been working on a number of enhancements and reasons to move over to the T4S series:

  • Device performance enhancement: The T4S phones use the latest components to maximise the models’ performance and boost the user interface response rate.
  • Future-proof: As Yealink continue to add new and more powerful features to their phones’ firmware they will in turn require a higher level of hardware support. The new T4S’ are future-proof as they are equipped with new hardware components to allow the phones to support future firmware upgrades.
  • Opus support: Opus is an increasingly popular HD codec, especially in the carrier / ITSP market for use with WebRTC. This will provide the T4S models with a competitive edge.
  • Enhanced speaker performance: The T4S utilises new speaker components to maximise acoustic performance over the devices’ speaker phone.
  • USB ports: The new T41S and T42S models feature a USB port. The USB port allows for increased functionality with support for either the BT40 bluetooth dongle, WF40 Wi-Fi dongle or a compatible USB headsets.
  • Unified firmware: The new hardware for the T4S series allows for a unified firmware across the model range making management and provisioning easier and more convenient.
  • HAC handsets: All T4S models will be supplied as standard with a Hearing Aid Compatible (HAC) handset.

Please note, the new T4S phones will support V81 and later firmware. The firmware which supports T4S phones is different from the one which supports the current T4 series.

Trade pricing and RRP of the new T4S models will be the same as the equivalent model in the existing T4 series of phones.