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Yealink

Differences between the Yealink T4 and new T4S Series

What’s new
Visually the new T4S series is identical to the equivalent model in the T4 series, however, Yealink have been working on a number of enhancements and reasons to move over to the T4S series:

  • Device performance enhancement: The T4S phones use the latest components to maximise the models’ performance and boost the user interface response rate.
  • Future-proof: As Yealink continue to add new and more powerful features to their phones’ firmware they will in turn require a higher level of hardware support. The new T4S’ are future-proof as they are equipped with new hardware components to allow the phones to support future firmware upgrades.
  • Opus support: Opus is an increasingly popular HD codec, especially in the carrier / ITSP market for use with WebRTC. This will provide the T4S models with a competitive edge.
  • Enhanced speaker performance: The T4S utilises new speaker components to maximise acoustic performance over the devices’ speaker phone.
  • USB ports: The new T41S and T42S models feature a USB port. The USB port allows for increased functionality with support for either the BT40 bluetooth dongle, WF40 Wi-Fi dongle or a compatible USB headsets.
  • Unified firmware: The new hardware for the T4S series allows for a unified firmware across the model range making management and provisioning easier and more convenient.
  • HAC handsets: All T4S models will be supplied as standard with a Hearing Aid Compatible (HAC) handset.

Please note, the new T4S phones will support V81 and later firmware. The firmware which supports T4S phones is different from the one which supports the current T4 series.

Trade pricing and RRP of the new T4S models will be the same as the equivalent model in the existing T4 series of phones.

NEW Yealink T4S Series coming soon!

As you may be aware, Yealink have been busy working on a new range of IP desk phones. Expected to be available to purchase in September 2017, the new T4S series will be the next generation of the popular T4 series – Here’s a sneak peek of what to expect!

T41S
Yealink T41S SIP Desk Phone		 T42S
Yealink T42S SIP Desk Phone
T46S
Yealink T46S SIP Desk Phone		 T48S
Yealink T48S SIP Desk Phone

NFR Test Samples
We a have a limited number of NFR samples available for our resellers to test, helping you to ensure you are ready to go upon launch in September! These new models will be released on a new firmware version, we strongly recommend testing them on your platform prior to selling them to your customers. Please contact our Sales Team on 01484 840048 for more information, pricing and up to date availability.

Register now to access our FREE Online Technical Training Courses!

Good news! ProVu resellers can now access our online training courses for free! That’s right, there’s no catch – simply register for the courses you wish to access today and start developing your Technical Support Services.

What courses are available?
Online courses currently available include:

Gigaset DECT online training

SARK PBX online training

Snom Handset online training

Yealink Handset online training

What are the benefits?
Our online courses are designed to improve your technical knowledge across a range of leading VoIP hardware manufacturers – ultimately helping you to increase your hardware sales and support your customers more effectively!

Am I eligible?
Our online courses are technical-based, however, there are no limitations – you can register as many individuals as you like.

What’s involved?
All of our courses are divided into easily manageable chunks, enabling you to complete courses at your own pace

 

Find out more & Register Here

 

Here at ProVu, we pride ourselves on our in-depth product and technical knowledge. If you have a specific training requirement, please get in touch – we’d love to hear from you!

New updated Yealink wired headset

The Yealink YHS32 has been discontinued and replaced by the new YHS33.

What are the differences?

Improved audio quality:
Yealink has upgraded the quality from narrowband to wideband audio which brings users a more natural sound for clearer conversations.

Distinctive new design:
The new design makes it easier to adjust the distance between the headset’s microphone and the user’s mouth.

New materials:
The featherweight ear pads are made from biomimetic protein-based leather (leatherette) for added comfort.

How to configure Yealink T46G with Plantronics CS520 and EHS36

List of Components:

  1. 3.5mm DC Jack
  2. Plantronics phone cord
  3. Plantronics CS520 Headset
  4. Yealink EHS36 Adapter
  5. RJ12 Cord
  6. Plantronics Base
  7. Plantronics Base power supply

Configuration:

  1. Connect the RJ12 Cord (5) to the Yealink EHS36 Adapter(4).

2. Connect the 3.5mm DC Jack(1) to the Yealink EHS36 Adapter(4). Note that you only need the DC Jack in this end, you do not need to fill this socket.

3. Connect the Plantronics Base(6) to the power supply(7).

4. Connect the Plantronics phone cord(2) to the Plantronics Base(6).

5. Connect the 3.5mm DC Jack(1) to the Plantronics Base(6).

6. Connect the RJ12(5) to the EXT port on the back of the Yealink T46G. Then connect the Plantronics phone cord(2) to the headset port on the back of the phone; making sure you don’t put it in the handset port by mistake.

You shouldn’t need to change any of the settings in the phone as the Yealink EHS36 should work out of the box. However, you will want to check that on the bottom of the Plantronics base that the Dial’s are set correctly. This should be the correct setting for the dials :

Yealink’s new T27G is now available to order

Yealink’s new T27G IP desk phone is now in stock and available to order from ProVu. This new phone offers an upgraded version of the T27P and will eventually become its replacement. We believe this will be a welcomed update with a new range of additional features offered at the same price.

What’s New?

  • Gigabit pass through
  • USB2.0 port (pending compatibility with Yealink’s BT40 and WF40 dongles)
  • Opus codes support for better audio quality
  • Device performance enhancement, faster response on the phone’s user interface

Up to date pricing and stock levels can be viewed on our reseller portal ProSys. If you do not have access to ProSys and would like to register for an account, please complete our ProSys account request form.

Yealink W52P & RTX 4002P – Setting up Daisy Chain

Yealink W52P & RTX 4002P – Setting up Daisy Chain

*RTX4022P can not be set up in Daisy Chain with 3rd party devices such as Gigaset and Yealink*

* Requires RTX PC Software *
* Maximum of 3 Repeaters in a Daisy Chain *

1) Enable Repeater mode on the W52P:

– Press OK on the W52H ‘handset’ and then go to settings. Choose “System Settings” and then select “Repeater Mode”.

2) Pair the first RTX repeater in the chain to the base:

– Plug in the RTX repeater for 1-5 seconds (We count to 3) and then unplug it.

– Plug it in again and leave it. The LED indicator on the RTX repeater will then flash slowly (This means the repeater is ready for manual registration).

– Press the paging key on the W52P base until the “Handset” LED light on the base starts flashing.

– The LED on the RTX repeater will now change to flash faster than it did before.

3) Assign a repeater number to the RTX repeater from 2 to 7, for up to 6 repeaters. (The W52P takes repeater number 1)

– Dial #*9 on the W52H ‘Handset’, it will stay on this call for the duration of this procedure. The LED on the repeater will be lit solid.

– Press a number between 2 and 7. The LED indicator on the repeater will flash a corresponding number of times and then stay solid.

– Accept the registration by pressing the * key and end the call on the W52H ‘Handset’.

4) Configure the repeater:

– Connect this repeater to the RTX USB cable, power supply and your PC.

– Load the RTX software on the supplied CD.

– Select the COM port the USB cable is connected to.

– Press the “load” button.

– Write down the “RFPI” number from the “Repeater” section.

– Disconnect this repeater but do not close the software.

4.1) Configure the next repeaters

– Connect the next repeater that will be used in the daisy chain.

– Type the “RFPI” number you have written down into the “RFPI” box in the “Network Device” section.

– Tick the “Ignore Hop Control” box and optionally the “Monitor Beep” if you want that on (useful for testing).

– Increment the “RPN” number in the “Repeater” section. This need to go up by one for each repeater in this chain.

– Press “Save”.

– If this isn’t the last repeater in the chain, click “Load” and write down the “RFPI” number from the “Repeater” section (This will then be used by the next repeater in the chain in it’s “Network Device” section).

– Pair this repeater to the base by following the procedure in steps 2) & 3).

* Repeat step 4.1) for each repeater in this chain.

* Repeat steps 2) to 4.1) for each chain.

Yealink T46G and T48G certified for use with Skype for Business Online

Yealink has announced that the Yealink T46G SFB and T48G SFB have now been certified by Microsoft for use on the Skype for Business Online Service platform.

“Gaining accreditation for Skype for Business Online Service can only strengthen the case for adoption of Yealink handsets,” commented Yealink UK’s Skype for Business Product Specialist, Brett Kershaw. “Access to PSTN conferencing creates an effective and affordable dial-in conference service whilst the cloud PBX enables simple integration with PC, Mac and mobile devices.”

The other models in the Yealink’s T4x Skype for Business range are currently undergoing accreditation testing. These are expected to be certified by Microsoft for use on the online platform within the next few weeks.

Both the T46G SFB and T48G SFB feature large colour displays these executive level phones, offer Gigabit Ethernet connectivity and advanced features such as Outlook calendar synchronisation and meeting join functionality.

 

Yealink RT10 ‘End of Life’ Notice

 Yealink RT10 End of Life

We have been informed by Yealink that the RT10 DECT Repeater is now End of Life and is no longer available to purchase. The RT10 will be replaced by the new Yealink RT20. Until the new RT20 is available you are able to use the RTX 4002 as a compatible repeater for use with both the W52P and W56P.

If you have any queries or would like to discuss how these changes may effect any projects you are working on, please call the sales team on: 01484 840048 or you can email: contact@provu.co.uk.

Yealink Provisioning: Common file mapping

This is perhaps more of a reminder to me for future reference, however, it may be useful for others too!

When a Yealink phone provisions, it requests a common provisioning file and a MAC specific one. The common one is referred to as such because each model requests a file which is unique to it.

Here are the Yealink models alongside the requested common files:

Model Common file Firmware code
CP860 CP860 y000000000037.cfg 37
T18P T18 y000000000009.cfg 18
T19P T19 y000000000031.cfg 31
T19P_E2 T19_E2 y000000000053.cfg 53
T20P T20 y000000000007.cfg 9
T21P T21 y000000000034.cfg 34
T21P_E2 T21_E2 y000000000052.cfg 52
T22P T22 y000000000005.cfg 7
T23G T23 y000000000044.cfg 44
T26P T26 y000000000004.cfg 6
T27P T27 y000000000045.cfg 45
T28P T28 y000000000000.cfg 2
T29G T29 y000000000046.cfg 46
T32G T32 y000000000032.cfg 32
T38G T38 y000000000038.cfg 38
T40P T40 y000000000054.cfg 54
T41P T41 y000000000036.cfg 36
T42G T42 y000000000029.cfg 29
T46G T46 y000000000028.cfg 28
T48G T48 y000000000035.cfg 35
VP530 VP530 y000000000023.cfg 23
VP530 VP-T49 y000000000051.cfg 51
W52P W52 y000000000025.cfg 25
W56P W56 y000000000025.cfg 25

Phew.. that should just about do it!