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Christmas shipping and opening times 2014

This table shows our Christmas shipping times for our standard UK deliveries via APC:

Order Date Delivery Date
19th DECEMBER 22nd DECEMBER
22nd DECEMBER 23rd DECEMBER
23rd DECEMBER 5th JANUARY *
24th DECEMBER – 1st JANUARY 5th JANUARY
2nd JANUARY (Back to normal)     5th JANUARY

* If you place an order on the 23rd December it will be delivered on the 5th January, should you require the goods to be delivered on Christmas Eve, a £25 surcharge will apply. You will need to let us know if you would like this service.

ProVu Christmas Opening times:

Dates Opening times
24th DECEMBER OPEN 09:00 – 13:00
25th DECEMBER – 28th DECEMBER     CLOSED
29th – 31st DECEMBER     OPEN (Skeleton staffing) 10:00 – 16:00    
1st JANUARY CLOSED
2nd JANUARY     Back to normal 09:00 – 17:30

Counterpath Appoints ProVu as Distributor for their Bria softphones

We are pleased to announce that ProVu have been appointed Distributor for Counterpath’s Bria range of softphones enabling our resellers and hosted providers to offer a range of softphones together with provisioning and management all wrapped up as a service.

With Counterpaths Bria UC clients and Stretto configuration platform combined with ProVu’s reseller portal ProSys, we are now able to bring you the opportunity to generate revenues from both hard phones and softphones with the same automated systems for delivery provisioning and on going management.

The Bria softphone clients are available for Apple, Linux, Windows, Android or Blackberry devices. The Bria softphones combine video, presence and messaging, bringing a true unified communications experience.

30 Day Trial Licences
We are able to offer our resellers up to 5 free trial licences for 30 day evaluation, if you are interested in a trial for CounterPath please fill out our online request form.

Pricing can be found on ProSys our reseller portal. If you would like more information or require access to ProSys please contact our sales team on 01484 840048 or email contact@provu.co.uk.

ProVu welcome Gavin to the team

ProVu would like to welcome Gavin as a new account manger to our team he will be working along side Anna.

Gavin has grown up in Huddersfield and studied at Lancaster University for four years, one of which was spent teaching English in Spain. He can speak Spanish and Catalan and his hobbies include going to the gym, cooking, travelling and refereeing football.

Should you require a quote, need to place an order, obtain an order status or simply just fancy a chat…. give Gavin a call on the usual number 01484 840048 or send an email to gavin@provu.co.uk.

Distributor of the Year award

A few months ago ProVu were nominated along with 25 other companies for the Comms Business Distributor of the Year Award. ProVu have never really been involved in anything like this before and there was a ripple of excitement around the office when we were nominated. We decided that we should ask our customers if they would be kind enough to vote for us to give us the best shot of being short listed for the award. Unlike most of the awards at this event the winner is decided by a readers vote and not by a panel of judges.

I have to say I was extremely sceptical about our chances of winning. If you do not know, ProVu are a niche distribution house specialising in VoIP and although we are successful and growing we are a relatively small company compared to some of the fellow entrants for the award. Because of our size I felt it was an extremely long shot for us to be able to out gun the competition on customer votes.

To our surprise and delight a few weeks ago we found out we had been short listed into the finals along with 4 other distributors. There was much talk in the office about what are chances were and who was going to get to go to the awards to see Jimmy Carr! I was working out the best way of leveraging any PR we could make out of being short listed. I think at one point I said to the team; we have only a few weeks to make the most out of this news as when someone else wins it will be very old news.

So on Thursday evening last week, Ian Godfrey (ProVu Founder and Sales Director) and I were sat in the ball room of the Lancaster Hotel in London for the awards. Much to the disappointment of some of the team we had pulled rank and decided we were going. For both of us it was our first time at the awards, I was a little surprised at the scale of the event, there was a lot of people in the room and it looked just like the type of awards ceremony you see on the TV, with big screens, auto cues, a camera crew etc etc. We had a great meal, Jimmy Carr did a great set and then we won, for those sat on our table they can probably verify that it was a bit of a surprise. The rest of the night was a bit of a blur, but we managed to get the trophy back to the office the next day and raise a glass with the team.

I have spent the weekend mulling over how we could have possibly won and I have come to a rather pleasing conclusion and that is we must care very much about our customers and in return they care enough about us to make this award happen for us, which makes me very happy indeed.

I did not get the chance to make a speech when we picked up our awards and so I have chosen this blog post as the vehicle for my thanks, so:

To the ProVu Team I would say a huge thanks for all your commitment, dedication and hard work and if this award teaches us one thing it is to remember our business is all about the customers, because without them we would be nowhere. So please keep it up.

To our customers I would just like to say – Thank you, we are very grateful.

Darren

Distributor of the Year 2014 finalist

Comms Business Awards 2014 Finalist - Distributor of the Year
We are pleased to announce that ProVu have been short listed as a finalist in the Comms Business ‘Distributor of the Year’ Award 2014. There were originally twenty four distributors nominated for the award and as a result of the readers vote we are now down to the last five.

This year’s awards will take place on the 19th June at the Lancaster Hotel in London …wish us luck

Whether we are to win or not, we are extremely grateful to all of our customers who have voted for us.

View a list of all the finalist here: Comms Business Awards Finalists Announced!

Upcoming bank holidays – despatches and deliveries

We hope everyone is looking forward to the upcoming bank holidays. Please note we will be closed on:

  • Good Friday 19th April
  • Easter Monday 21st April
  • Bank holiday Monday 5th May
  • Bank holiday Monday 26th May

Despatches and deliveries will not be made on these days. APC can deliver on Saturday mornings over the bank holiday weekends, this can be done on request prior to despatch and will be charged at the standard Saturday delivery surcharge see our Saturday delivery prices.

Royal Mail and other courier services estimated delivery times will also be affected.

ITSPA Awards 2014: ProVu sponsor the “Best VoIP Innovation” Award

snom platinum logo

This years ITSPA Awards is taking place on Wednesday 5th March 2014 at Millbank Tower in London.

ProVu are proud to be sponsoring the “Best VoIP Innovation” Award. Our Sales Director Ian Godfrey and Managing Director Darren Garland will be attendance, so be sure to say hi.

All the details can be found on the ITSPA Awards website, entry information for each category can be found on the “Awards” tab.

Join industry colleagues across the UK for an evening of networking, including a 2 hour all-inclusive drinks reception with canapés and bowl food. Enjoy stunning views across London and toast the industry’s award-winning successes.

The evening is hosted by Dr Julian Huppert MP, Vice Chair of the Parliamentary Internet Communications and Technology Forum

The tickets are priced at £25+VAT for members and £45+VAT for non-members. If you wish to attend please RSVP to admin@itspa.org.uk with the number of tickets you wish to purchase.

We looks forward to seeing you there.

The ProVu Team

Recent ProSys Changes

There have been a few changes made to ProSys recently, our online ordering and phone management system.

– We have removed some old alias partcodes from the pricelist. For instance `snom320-withPSU` also as `PVSnom320` (its old partcode)

Customers who read out XML or CSV price fields are unaffected.

– We have removed the old order form from ProSys. The new one is much better.

– If you use an individual ProSys user login then the order will appear against this in our systems. Before, order confirmations and such always went to the default user on the account.

– Yealink v70 Phone Management web interface now available for use

The new interface is available if the phone last provisioned on at least v70 firmware. Otherwise, the older interface will be presented.

Any questions, then get in touch.

ProVu awarded snom Platinum Partner status for a consecutive year

snom platinum logo

ProVu are proud to have received snom Platinum Partner status for 2014 for a second year running. Platinum partner status is awarded in recognition of strong sales of snom products, as well as the high levels of technical support provided to resellers throughout 2013.

John Bennett Managing Director of snom UK stated:

“Platinum Partner status is awarded in recognition of the hard work our partners have been doing pushing our products through their sales channels, However, this is not just based on sales, but also the fact that these distributors have displayed fantastic customer support and knowledge of the snom product portfolio. These distributors have gone above and beyond simply selling our products.”

Many thanks to all our snom resellers, we are looking forward to working with you further this coming year and having an equally successful 2014.

We will be showcasing snom’s latest range of IP phones at Convergence Summit North in March, so if you plan to attend please come along and say hi.

As part of the snom Certified Engineer programme we offer technical training days where resellers can learn all about supporting and provisioning snom’s range of IP handsets. More information and upcoming dates can be found here

The ProVu Team