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Industry Insights

Meet ProVu at the UK’s biggest Service Provider Event

We’re excited to be silver sponsors at this year’s Cloud Comms Summit! Taking place at the Queen Elizabeth II Conference Centre, London on Thursday 5th March, the Cloud Comms Summit is one of Europe’s biggest Service Provider events.

With over 350 delegates expected to attend visitors can expect an insightful day of networking and learning amongst thought-leaders, experts and peers alike. With a number of key themes, this year’s event sets out to provide key insights into:

  • Competition reimagined – where to partner or compete?
  • Future of customer engagement
  • The changing workplace
  • The role of the Service Provider in the new world
  • Future of technology
  • Cloud Networking

Throughout the day there’ll be a brand new series of 10-minute Tech Talks, along with a series of panel sessions and presentations to get involved in. As part of this, our MD, Darren Garland will be joining the ‘Reimagined Supply Chain’ Panel where he’ll be sharing his ideas on what the supply chain looks like today and how partnering with the correct suppliers can add value to your business.

We’re looking forward to meeting with delegates and fellow exhibitors at the event. To arrange a meeting please email contact@provu.co.uk.

2N’s Verso is Crowned Winner in 2018 CEDIA Awards


The 2N IP Verso was recently awarded the ‘Best New Hardware Product EMEA’ by CEDIA. Renowned in the home automation sector, the CEDIA awards program recognises technical excellence, product innovation and individual professionals succeding in the home technology sector.

With a wide variety of modules available, the IP Verso offers a flexible solution that can be adapted to suit any commercial or residential application. Thanks to the Verso, users no longer have to work with standard one-size-fits-all products and can now custom their IP intercom/access control units through its modular design – it’s a solution we believe is throughly deserving of this prestigious award, congratulations to the 2N team!

Discover the 2N IP Verso

Yealink Awarded Growth Excellence Leadership Award

Yealink was recently awarded the 2018 Global Growth Excellence Leadership award by growth consultancy firm, Frost & Sullivan. Recognised for their position in the market, the award acknowledges Yealink’s sustainable strategy to achieve exponential growth from its compelling product range, competitive pricing and an excellent level of customer service.

We would like to wish Yealink a huge congratulations on achieving this award!

IPv6 in an Office – Tim Presents at UKNOF40

Our Technology Director, Tim Bray presented at UKNOF40 last week. Taking place at Manchester’s Central Convention Complex on Friday 27th April, the event was a free full-day conference for anyone within or interested in the internet industry.

As the person responsible for our system developments, Tim knows a lot about internet security and regularly consults our vendor partners on their provisioning services. Find out what he had to say in his presentation, ‘IPv6 in an Office’ in the video below.

Important Panasonic Provisioning Notification

Important Panasonic Provisioning Notification

We have been informed by Panasonic that phones manufactured in mid-2017 have a problem with the embedded client certificate.

Affected devices are all TGP600/HDV series manufactured from July to November 2017. The issue is that the certificate loaded into the device at the point of manufacture only lasts for one year instead of the usual thirty. This affects provisioning systems which secure connections by validating a device’s client certificate. As a result of this, at some point in July 2018, these devices will start to fail to provision if client verification is being used.

The fix is to upgrade the firmware of the device to the following versions (or newer):

Model Name Firmware Version Download Link
KX-TGP600 06.021
KX-HDV130 06.121
KX-HDV230 06.121
KX-HDV330 06.021
KX-HDV430 06.021

For customers using our provisioning platform, please contact us to organise upgrades of your phones. We can handle this automatically for you, but will require your consent to do so – phones will not be automatically upgraded.

For customers using other provisioning systems, please get in touch with whoever manages the system to organise the upgrades. If they require assistance, we are happy to help.

Panasonic has also provided a website for checking your phones.

We would like to apologise on behalf of Panasonic for any inconvenience this may cause. If you have any questions, please don’t hesitate to get in touch, you can call us on 01484 840048 or email support@provu.co.uk.

ProVu joins the Panel of Comms Business Live

Before Christmas our very own MD, Darren Garland joined the Comms Business Live panel to talk all things digital. Focusing on Distributors’ vision of a digital future, the episode of #DisruptiveLive looked at how the partner channel will need to evolve to remain relevant – take a look at the recording below to see what Darren had to say.

Comms Vision 2017

We recently sponsored the annual Comms Vision Conference in Gleneagles. Established in 2006, Comms Vision is one of the leading destinations for the UK’s major Channel Partners. It prides itself on providing a challenging and thought-provoking environment, helping industry professionals define future strategies, new technologies and opportunities.

2017 marked ProVu’s sponsor debut and it most certainly did not disappoint! Our Managing Director, Darren and Sales Director, Craig thoroughly enjoyed the conference with lots of interesting seminars, meetings and even some Golf and Clay Pigeon Shooting along the way. We look forward to returning again next year and would like to say thank you to the Comms Dealer team for putting on such a fantastic event!

Here’s a short video of Darren talking about ProVu to Professional TV journalist, Bridgid Nzekwu at the event.

Why choose Sennheiser?

1) Quality design
For more than 70 years Sennheiser has been producing the highest quality products across all areas of sound recording, transmission and reproduction. This expertise has enabled them to create a wide range of high quality business headsets all of which are designed with the following features in mind:
1: Sound quality
2: Quality build & design
3: User focus (designed for long use and comfort with hearing protection etc)

2) Channel focused
Sennheiser’s route to market is via the Channel, which means pricing remains competitive. Products aren’t sold on websites like eBay or Amazon where for other brands pricing is often much lower than the RRP and makes it difficult for value added resellers to compete with pricing.

3) Reduced competition
Where other headset brands are sold through lots of resellers, Sennheiser has a more selective approach. Through their partner programme, Sennheiser ensure their resellers are knowledgeable and are able to support their products, this allows resellers to supply a more unique and premium product range to the market.

4) Robust and reliable
The exceptional build quality offers the lowest failure ratio among all the headset brands with less than 1% return rate, helping to maintain customer satisfaction.

5) Best-in-class warranty
Sennheiser’s return policy is also best-in-class, all products come with a 2 years (or 3 with the Century series) warranty with 24 hour replacement. The replacement units are brand new and come with the full warranty! Simply raise an RMA and we will sort out the rest.

6 Facts about ProSys Provisioning

ITSPA recently published a revised version of their recommendations for provisioning security – having been offering our own provisioning service for over 13 years, this is something we know a lot about. In-fact we often work with many of the world’s leading manufacturers and industry regulators to ensure their hardware provisioning capabilities are meeting industry standards and provide a secure provisioning method. But what makes our provisioning different from the rest – here’s 6 facts about ProSys Provisioning.

1. Our provisioning platform is not limited to select vendors or devices, we can provision an array of hardware from a variety of manufacturers – see our full list of provisionable devices here.

2. Our provisioning platform is developed in-house by our development team, they’re experts in the field of secure automatic provisioning.

3. Where possible, we use the recommended protocol, ‘HTTPS with factory installed client certificates’ as outlined in ITSPA’s latest guidelines and we have been doing so for years!

4. We make provisioning simple – our pricing structure is based on your requirements per device, meaning you only pay for what you need.

5. Providing it’s compatible, our provisioning server will accept adoptions, so if you have hardware deployed and registered to another server, we can help you to move it over to ours.

6. Post deployment, you can utilise our Management tool to take care of your provisioned items from the comfort of your own desk – read more about ProSys Management here.

Zero-touch provisioning offers many benefits to ITSP and reseller partners. With just a few details, we can ship hardware direct to your end-user customer ready to work out-of-the-box for next day delivery – saving you both time and money. More details on our provisioning services can be seen here. To see ITSPA’s revised guidelines, download ‘Recommendations for Device Provisioning Security (Version 2)’.