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What’s new with 3CX

Being at the forefront of PBX systems and integrated communications, 3CX have had to innovate and grow to meet the demands of users as well as the ever-changing technology landscape. With web, desktop and mobile clients it is now easier than ever to connect supported devices to an all-in-one communication system.

Some of the latest updates to 3CX

In the most recent version 18 update, 3CX have improved on the system with some quality-of-life updates as well as some brand new features.

IOS App Official Release: Fast Chat ResponseFast Chat Response allows users to respond quickly to chat messages without unlocking their devices. By long pressing the chat notification and then being prompted to either ‘reply’ or ‘mark as read’.

What’s more, in accordance with the Ray Baum Act & Kari’s Law devices are required to be able to direct dial local emergency numbers without having to add a prefix or access code. The 3CX app can recognise emergency numbers and “offloads” the call to the native GSM dialer instead.
Stream 3CX Video Conferences on YoutubeVersion 18 of 3CX has been updated to integrate with YouTube. Allowing users to present video conferences LIVE via YouTube as well as stream public YouTube content directly within a meeting. This feature requires an enterprise edition license.
Improved filtering on 3CX VC WordPress pluginThe 3CX Video Conference WordPress plugin has been updated to make publish 3CX webinar and registering customers easier. Allowing users to filter by published extension numbers, Keyword in webinar subject as well as set number of days in the future.

Based on the 3CX VC Rest API, users can customise the experience to fit individual needs and requirements.
New Call Flow DesignerAudio files that are generated through text to speech are now cached in the 3CX server. Meaning that users will save money as well as response time when playing the same text over and over. 3CX first checks for local WAV files for the same voice & text. If available the WAV file will be played, otherwise the text to speech operation will be triggered, adding the result to the cache.
Easily Parse CSV TextWith a new CSV Parser, users can easily convert CSV files into a table. Giving users an easier way to collect information like numbers or values from specific rows and columns. Making callflow validation, such as user ID and PIN numbers, that much quicker if the information is in a CSV file. What’s more, this can all be done without any C# scripting.

Get Started with 3CX!

Sign up Today!

3CX Basic Training
Start your 3CX journey with ProVu. Registration is now open for our next Basic Training Course. Whether you’re new to 3CX or simply looking to brush up on your knowledge; this free to attend virtual course is a great place to start. Join us to learn about the basic concepts of getting 3CX up and running and develop techniques for basic troubleshooting.

Find Out More & Register
3CX Advanced Training
Ideal for those already familiar with 3CX. The advanced certification consists of seven modules which cover the more advanced settings of 3CX including Bridges, inbound and outbound routing, security and anti-fraud.

Find Out More & Register

Get in touch today to discover how you can upgrade your customers’ systems with 3CX. Call 01484 840048 or email contact@provu.co.uk.

*Attendees are required to sit the relevant exam in order to become a certified partner, these can be accessed via the 3CX portal. To become an intermediate partner you will first need to complete the basic training course.

**The 3CX Partner Program is based on sales figures and certification levels, to find out more about the tiering system visit: https://www.3cx.com/partners/channel-partner-program/

Get Ready for Gigaset’s Monthly Prize Draw!

Gigaset Monthly Prizedraw

From the 1st May until the 31st October, purchase one or more Gigaset N870 Multi cell DECT base station and be entered into Gigaset’s monthly prize draw to win a Gigaset ION!

Gigaset ION

A UC handset built for flexible use. Get access to all of your communication needs wherever you are with the Gigaset ION. Featuring a DECT base station and personal speaker phone that has been developed to meet today’s UC user demands. Keep connected at home, in the office or on the go, by pairing the ION with Teams, Zoom or one of many other supported softphones to enjoy mobility without bounds. Switch between personal handset and handsfree speaker phone modes automatically, so no matter where you are or where you need to be, you have the flexibility to do what you do best.

Get more from the N870IP

Whatever the size of your deployment, the Gigaset N870 has you covered. Connect up to 250 handsets for larger deployments with Gigaset’s new and improved, ruggedised R700H or even the updated SL800H.

Benefits of the N870IP
Combining DECT base stations and a DECT manager in one, the N870 removes the need to purchase a separate DECT manager*, making it a more economical solution.
Each multicell system supports up to 250 handsets, 60 base stations and 60 simultaneous calls.
Using Gigaset’s Integrator VM, users can combine up to 100 systems which is the equivalent of 6,000 base stations creating a solution which supports up to 20,000 handsets and 6,000 simultaneous calls!
With compatibility across all recent Gigaset pro DECT handsets, users can select any combination of S700H, R700H, SL800H or Maxwell C handsets.

Why not check out our range of supported handsets & DECT deskphone

SL800H Maxwell C S700H R700H

Explore the N870IP

The Small Print:

    • Five prize draw winners per month
    • 1st May through to the 31st October 2022
    • Entries limited to one per company per month
    • Prizes will be drawn at the beginning of each month
    • Winning Resellers will be contacted on the draw date and where possible a Gigaset representative will deliver the prize in person

Creating Seamless Solutions with 2N & ProVu

Seamless 2N Solutions with ProVu

There’s been a lot of talk about upgrading phone systems in preparation of the ISDN switch off, but what about your customers’ access control systems? With many door entry solutions utilising analogue lines, there’s a huge opportunity out there to upgrade these devices.

Compatible with some of the world’s leading platforms including Broadsoft, Cisco Webex, 3CX, Asterisk and Skype for Business. 2N devices can be integrated with existing systems, helping to create a seamless solution.

Discover 2N’s BT Approved Devices

What’s more, we have a range of services available to help simplify your 2N fulfilments. Whether you’re looking for assistance in designing an access control solution, white labelled installation or simply finding our more about where to start get in touch with our team today.

2N on Air

Register today to join 2N on Air; an intuitive online session designed to provide you with the latest information on access control products, trends and tips for 2022.

Reserve your free space on this hands-on edition of 2N on Air.

REGISTER NOW

5 Benefits of Pairing Fanvil & 3CX

3CX & Fanvil go hand in hand, giving users a reliable, user friendly and competitively priced communications solution straight out of the box. With Fanvil’s high quality and affordable devices backed up by 3CX’s advanced integration and full interoperability. Users can get an all in one, ready to go solution with a simple to use interface.

Both Fanvil and 3CX are vigorously tested to ensure full interoperability. Here we’ve summarised our top 5 benefits of pairing Fanvil with 3CX.

1. Quick Set Up
3CX fully supports Fanvil handsets, with all the configuration settings the devices need already active in 3CX. Admins can use 3CX’s easy to use configuration tool to remotely push out changes to all devices on the network without the need to carry out site visits or manual updates.
2. Secure
Rest easy knowing that 3CX & Fanvil take every step to protect your data & systems. With 3CX having several inbuilt anti-hacking mechanisms to stop attacks including blacklisting the attackers’ IP addresses as well as creating credentials and passwords for devices & SIP accounts on deployment.
3. Adaptable
With easy-to-understand instructions as well as clear platform controls. 3CX & Fanvil give users adaptable and customisable options to suit their business needs. Designed to ease operation and management, administrators are able to control every aspect of their telephony solutions, including setting up call queues, extension numbers, digital receptionist, ring groups and name searching functions to easily find call information for people in their address book.
4. Control
Users are able to manage all incoming calls with the ability to set up a flexible digital receptionist as well as setting up skills based routing to ensure the right people answer the right calls. Improving response times as well as customer interactions. All thanks to the user friendly 3CX interface and compatible Fanvil products.
5. Improved Operational Costs
3CX & Fanvil give users the best priced products along with the highest quality devices & software. As well as benefiting from product savings, end users can save with reduced telecoms bills by upgrading their old ISDN lines to SIP trunks.

Get Started with 3CX!

Sign up Today!

3CX Basic Training
Start your 3CX journey with ProVu. Registration is now open for our next Basic Training Course. Whether you’re new to 3CX or simply looking to brush up on your knowledge; this free to attend virtual course is a great place to start. Join us to learn about the basic concepts of getting 3CX up and running and develop techniques for basic troubleshooting.

Find Out More & Register

*Attendees are required to sit the relevant exam in order to become a certified partner, these can be accessed via the 3CX portal. To become an intermediate partner you will first need to complete the basic training course.

**The 3CX Partner Program is based on sales figures and certification levels, to find out more about the tiering system visit: https://www.3cx.com/partners/channel-partner-program/

Explore the Latest Yealink Devices at Channel Live

Visit Yealink at Channel Live

It’s hard to believe that Channel Live is this week! Joining us at this year’s show on stand 410 will be Cisco, DrayTek, Snom and Yealink.

There’s still time to register for your free visitor pass – we hope to see you there!

REGISTER NOW

What to Expect from Yealink at Channel Live

Get hands on with some of the latest Yealink devices at Channel Live. We’ll be displaying a range of products from some of the most popular deskphones, Teams certified devices and some of the newest headsets to hit the market on stand 410.

Visit us to discover Yealink’s offering, plus speak to our expert team and hear all about the latest promotions and incentives available through ProVu, including the brand new Spring Super Saver.

Spring Super Saver

Save on Yealink Headsets with the Super Saver Promotion

Available to all ProVu resellers, save 20% on any UH3X or WH6X series headset until 30th June 2022. What’s more, you can also unlock a free BH72 Bluetooth headset with charging stand when you purchase either 200+ UH3X or 80+ WH6X headsets during this period.

FIND OUT MORE

Make a Statement with the 2N IP Style!

The 2N IP Style combines the very best 2N has to offer in one modern device. With a generous 10” display and state of the art Axis Artpec processor, the 2N IP style is ideal for the entrance ways of businesses, event venues or personal homes that want to make a statement.

With a highly advanced HD camera that can handle multiple full HD streams, the 2N IP Style offers a completely protected intercom with an impressive IP65 rating, keeping out heavy rain and dust, as well as an IK08 rating, securing it from vandalism and destruction.

2N IP Style

High resolution camera

2 built-in microphones

Supported codecs include: G.711, G.729, G.722, L16/16 KHz

10.1” Touchscreen

170° Viewing Angle

Bluetooth 5.0 LE compliant

Discover the very best in intercom design

6 Easy Steps to Fit Your 2N IP Style

1. Whether you prefer surface or flush mounted devices, the 2N IP Style is simple and easy to install. Simply attach the mounting bracket to the desired location or make a hole in the wall and install the 2N IP Style flush mounting bracket (sold separately).
2. Secure the bracket. For the flush mounted option make sure it is level with the wall by using the supplied levelling key to make fitting the 2N IP style that bit easier.
3. Attach the mounting brackets to the sides of the bottom mount handle and secure in place.
4. Remove the connector cover on the back of the intercom and thread the desired cables through the bushing. Fit the required end pieces to the cabling.
5. Slot the IP Style onto the mounting bracket as far as it will go. Connect all the cables to the IP Style and reattach the connector cover.
6. Finally, push your newly fitted IP Style back up to the mounting bracket and pull down slightly fitting it into place. Make sure to lock your IP style into place with the screws located under the camera ledge.

Still unsure how easy it is? Watch this 2N how to

Don’t have the engineers to install? No problem, just make use of our White Label installation services. To take advantage of this and many more services contact us today!

2N’s Upcoming Events

Come see 2N & ProVu at Channel Live – 30th & 31st March

Both 2N (Stand 360) & ProVu (Stand 410) will be exhibiting at this year’s Channel Live event at the NEC Birmingham on the 30th & 31st March. Visit us at the show to be in with a chance of winning a 2N Villa Kit!

Register today!

New courses on 2N’s e-learning portal

Learn more about how best to use and maintain 2N’s incredible intercom range with their online e-learning courses. Short and to the point, these courses will have you certified in no time. With courses like Visual Monitoring, Security, Installation prep and many more there is always something to learn.

Start your e-learning!

2N Access Commander – Webinars – 3rd May

Get an in-depth guide to 2N’s Access Commander software in this upcoming webinar. Where you will learn how to install virtual servers as well as the command box. Set basic settings as well as access rules, zones and user group explanations. Taking place on the 3rd May with the advanced and integration webinars on the following days.

Sign up today!

WEBINAR: Personalise Your Workplace with Fanvil’s Brand New V Series

Fanvil V-Series Webinar

Get ahead and learn all about the brand new devices to join the Fanvil range. Register today to reserve your free space on this exciting webinar scheduled to take place at 2pm on Monday 28th March!

Throughout the webinar Fanvil’s experts will provide you with a detailed introduction to the new products and cover everything you need to know to add them to your portfolio.

What’s more, attendees will be entered into a prize draw to win one the latest deskphones.

REGISTER NOW

Introducing the latest from Yealink, meet the T58W!

Intorducing the new Yealink T58W

Introducing the latest in advanced Yealink desk phones! The T58W series offers the very best in Yealink HD audio technology while being a user-friendly all-in-one professional desk phone. With all the usual bells and whistles users expect, the T58W series offers support for a cordless Bluetooth handset, a generous 7” inch HD capacitive touch screen, Bluetooth & Wi-Fi support and support for an impressive 10 party audio conference calling.

Available in two variations, the T58W & T58W PRO. The PRO variant comes with a Bluetooth BTH58 cordless handset and both variants are able to be ordered with and without a CAM50 HD video camera.

Yealink T58W-PRO
  • 7″ 1024 x 600px Capacitive Colour Touch Screen
  • Supports Yealink’s Bluetooth Handset BTH58 and CAM50 (optional)
  • Built-in 2.4G/5G WiFi and Bluetooth
  • Supports up to 16 SIP accounts
  • Up to 10 party audio conferencing
  • Operates on Android 9.0

Discover the Yealink T58W

Get in touch with our expert sales teams on 01484 840048 or email contact@provu.co.uk to discuss your requirements.

What to Expect from DrayTek at Channel Live

DrayTek at Channel Live 2022
There’s just three weeks to go until Channel Live gets underway! If you haven’t already secured your free visitor pass, now is a great time to start planning your visit. Whether you’re looking to see the latest innovations, network with Channel partners or hear from the experts through the event seminar programme – ProVu’s offering it all at this year’s show!

FIND OUT WHAT TO EXPECT FROM US

What’s going on with DrayTek at Channel Live?

DrayTek will be joining us on stand 410 where they’ll be exhibiting some of their most popular routers, switches and access points, plus some of the most sought after connectivity devices including SIM backup and VoIP-enabled routers.

AP802

AP918R / AP918RPD

2927LAC

Register today to secure your complimentary visitor pass and meet with DrayTek representatives on stand 410.

REGISTER NOW

Can’t wait until the show to get your hands on some DrayTek kit? Stock levels of the AP802, AP918R & AP918RPD and G2100 are all good with items readily available for fast delivery. Get in touch to place your order!

Why Cisco? Our Top 5 Reasons

Top 5 Reasons to Choose Cisco

Cisco are a well-known brand with over 20 years experience in VoIP/UC innovation. As a Cisco Master Reseller, we’ve seen their offering expand dramatically over the years. Here we’ve put together our top 5 reasons why you too should consider Cisco as your chosen device manufacturer.

1. Agnostic Devices
Cisco devices support the connection of your chosen platform including Cisco Broadworks, Broadcloud, Webex Calling and much more!

2. Industry Leaders
With 20+ years experience of VoIP/UC innovation, Cisco are the global market leader in IP handsets with over 100m devices sold throughout the world.

3. Flexible Purchasing Options
0% interest loans on your kit; With Cisco Easylease we can help you secure flexible finance options to help protect your profitability.

4. Sustainable Supplier
Cisco are committed to reducing their carbon footprint. IP phones are Cisco’s first closed-loop plastic product, many of which are manufactured using Post-Consumer Recycled (PCR) plastic.

5. Secure Products & Solutions
As the largest enterprise cybersecurity company in the world, Cisco take security very seriously! Their range of secure endpoints are designed to ensure users are connected safely and securely using SRTP and SIP over TLS.