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Product Information

Snom 7 Series End of Life Notice

We have received an end of life notice from Snom for their current 710, 720 and 760 models. We are currently holding significant stocks of each of these models and fully expect to be able to continue to supply these for the remainder of 2015 and most likely for some weeks in to the New Year.

The replacement models will be the D710, D715, D725 and D765. Although these new models look the same, they are black in colour and have completely new hardware and firmware. All of the D7 series models except the D710 are in stock and available to order now. We expect the D710 to arrive in the next few weeks.

If you have any queries or would like to discuss how these changes may effect any projects you are working on, please call the sales team on: 01484 840048 or you can email: contact@provu.co.uk.

Zero touch provisioning now available on Konftel and Polycom IP phones

We are pleased to announce that we are now able to offer our fully automated provisioning services for the full range of both Polycom phones and Konftel IP conferencing phones.

For many years now we have been providing resellers a fully automated provisioning service for Snom, Yealink, Gigaset, Panasonic and Cisco. Now, with increasing demand for both Polycom and Konftel phones our technical team have developed our hosted provisioning platform to support both Polycom and Konftel.

Polycom’s Secure Provisioning

For Polycom phones we are utilising the proven Secure Device Provisioning method of client certificate authentication, this enables our provisioning service to provide real confidence that you can order Polycom phones to be shipped direct to your customer’s site and for them to obtain their settings in a secure manner. Phones provisioned by ProVu in this way simply need to be connected and they will work out of the box.

More Information

To find out more about our provisioning services and how to get started please visit our Automatic Provisioning webpage

The New Snom D765 has arrived!

The new Snom D765 is now available from ProVu. Joining the D7-series of IP phones, the D765 is the perfect companion for users requiring cutting-edge design and high-end functionality.

This new desk phone will replace the Snom 760 and is the first in the range to feature integrated Bluetooth connectivity and a large 3.5″ high resolution colour TFT display.

Key Features Include

  • Up to 12 SIP accounts
  • USB connectivity (allowing easy connection of the D7 expansion keypad, USB headset or WiFi dongle)
  • Two x gigabit ethernet switches
  • PoE support
  • RJ9, EHS, USB or Bluetooth headset support
  • 16 programmable function keys with built-in LEDs for visual call indication
  • For more information, please visit the D765 webpage.

Snom 300 still going strong

Launched in 2006 and having gone through several revisions the Snom 300 has stood the test of time and is still going strong. Over the years the Snom 300 has become one of the most popular SIP Phones ever. Proving to be the ideal choice for those volume applications where a relatively low cost but reliable and robust phone are essential requirements.

Although compact the Snom 300 has the same high quality handset and audio as the larger models and supports PoE as well as a 2 line backlit LCD display and headset port. It also has all the the most commonly used telephony features required for business use.

Key Features Include:

  • Call hold
  • Blind or attended call transfer
  • Speakerphone
  • DND mode (do not disturb)
  • 3 way conference call

With a retail price of just £55.00 the Snom 300 represents outstanding value and with its reputation for robustness and reliability it provides a great return on investment.

Introducing the New Gigaset SL750H PRO

The new Gigaset SL750H PRO is now in stock and available from ProVu. This new, stylish handset is Gigaset’s thinnest PRO handset yet and comes complete with a large 2.4″ illuminated display with an intuitive, icon-based user interface. With its scratch-resistant coating, the SL750H PRO is resilient to scratches on the display, case and keys. The coating also provides protection from disinfectant liquids making it ideal for use in industrial, manufacturing and clinical environments.
 

Key Features Include:

  • Outstanding HD audio quality
  • Speaker phone and Bluetooth connectivity for hands-free calling
  • Up to 12 hours of talk time and more than 250 hours on standby
  • HDSP audio -quality – HD audio and voice

 
Along with other PRO handsets, the SL750H is compatible with the N510IP PRO, N300IP PRO and the N720IP PRO, offering customers a solution to suit their individual needs. With the N720IP you can offer a multi cell solution that ensures complete coverage of any building or widespread surroundings.

More information can be found on the SL750H webpage. Pricing and stock information is available on our reseller portal, ProSys.

Introducing the new Yealink T40PN

We are delighted to announce the arrival of the new Yealink T40PN IP phone. This excellent new product from Yealink joins the T4 series as an affordable yet feature-rich desktop phone. Delivering superb audio quality as well as a rich visual experience, the T40PN is ideal for business users.

Key Features Include:

  • Up to 3 SIP accounts
  • 2.3″ 132 x 64-pixel backlit LCD display
  • 3 line keys with dual-colour illuminated LEDs for line status information
  • PoE support or PSU (optional)
  • RJ9 and EHS headset support
  • Lifetime warranty

Pricing and stock information is available on ProSys, our reseller portal. If you would like to become a ProVu reseller, you can apply via our online reseller application form.

Panasonic TGP600 Application Scenarios

With its revolutionary capabilities, Panasonic’s TGP600 is a great solution for creating VoIP enabled environments without the wires. Capable of supporting up to 8 phones and 8 simultaneous calls, the TGP600 provides a great option for small office and retail environments. To help illustrate some potential uses, we have created two application scenario documents:

With a mixture of normal cordless handsets (TPA60) and cordless desktop phones(TPA65), the TGP600 is ideal for both staff on the move as well as desk placed staff.

If you would like to speak to a member of the ProVu team please call: 01484 840048 or email: contact@provu.co.uk.

Yealink T21E2 Updated Model

We recently announced a change to the Yealink T19PN as these have been updated to the T19PN E2. The same has now happened for the T21PN these are now T21PN E2.

We’ve tested the new Yealink T21E2 and provisions OK and is able to make calls. The chipset in the phone has changed but functionality-wise, it’s the same as the T21P.

There are a couple of changes you need to be aware of though:

  • It has it’s own firmware version and you cannot downgrade it to older versions (this will be a problem for ITSPs who have approved an older firmware on their platform).
  • It says “T21 E2” on the front of it.
  • It reports itself as a different model number when provisioning (which could cause problems for people who have implemented their own provisioning systems).

Which analogue gateway do I need? FXO or FXS

In the analogue telephony world there are two types of interface, FXO and FXS. What these mean is a cause of much confusion.

In summary:

 

    • FXO stands for Foreign eXchange Office. An example of an FXO device is an analogue telephone such as you might have on your desk or at home for making calls on. It is a device that accepts battery voltage (around 50 volts in the UK)

 

    • FXS stands for Foreign eXchange Station. An example of an FXS is a BT line on your wall that you plug your analogue telephone into. It is a device that provides battery voltage

 

 

Right away this naming seems backwards. Surely the telephone is better described as a “station” and the line as an “office”. I do agree, it is confusing but this is how it has been for much longer than I have been alive for.

 

Essentially, the naming is supposed to indicate what interface the device accepts rather than describing the device itself.

When it comes to choosing a VoIP gateway it is very important to select the correct interface. The wrong type will not work, no settings can control this, they are electrically different (one generates voltage, one accepts voltage).

Here is a diagram of a simple analogue telephone system (PBX) showing the interface names and how they are connected (click the image for a larger size):

As you can see, an FXS always plugs into an FXO and vice-versa. You cannot connect FXS to FXS or FXO to FXO. The same applies when you are replacing either phones or the lines with VoIP gateways.

The final diagram shows both types of endpoints replaced with VoIP gateways. In reality you wouldn’t replace both like this but the diagram serves to show what you need in either situation. If you are wanting to replace your analogue telephones with VoIP telephones, look at the left side of the diagram. If you are looking to replace your analogue lines with a VoIP service, look at the right side of the diagram:

One last (yet very important) note. I’ve shown Sangoma Vega gateways here, we sell these particular ones because they perform very well with BT analogue telephony in the UK. This isn’t true of all analogue-VoIP gateways, many designed outside the UK are made with the assumption that an analogue phone line in the UK is much the same as a “Bell” line in the USA. This isn’t the case, BT (and GPO before that) use their own standards defined many years ago. Although Sangoma is a Canadian company, the Vega gateway business was originally called Vegastream which was a company based in the UK. The old Vegastream office and most of their staff now form the UK Sangoma office and team of staff. So these gateways are developed in the UK by people who understand UK telecoms (as well as telecoms around the globe).

See our range of Sangoma gateways here: ProVu website – voice gateways

If in doubt about choosing a gateway, please phone our sales team on 01484 840048 or email contact@provu.co.uk. We will be able to tell you what you need for any job you are quoting for.

Further reading:

 

Paul Hayes paul@provu.co.uk