Installing Sangoma cards with Asterisk and Dahdi on Debian Wheezy

My preferred method for installing Asterisk on Debian is by using standard Debian packages. I don’t want the hassle of re-compiling packages whenever there is an updated version or some security hole gets closed.

Step one is getting Asterisk & Dahdi installed and working.

Do this:

apt-get install asterisk libpri1.4 asterisk-dahdi

The country code for the UK is 44.

Now to get the dahdi kernel modules built, install dahdi-source and use module assistant to install the modules:

apt-get install dahdi-source

m-a a-i dahdi

Now you should have Asterisk & Dahdi installed.

Before installing the Sangoma Wanpipe drivers, you need to compile the Dahdi source (module assistant just compiles the kernel module parts):

cd /usr/src/modules/dahdi

make

The rest is the same as the standard installation instructions for Wanpipe which are here (scroll down to Sangoma Driver Installation):

http://wiki.sangoma.com/wanpipe-linux-asterisk-dahdi

In summary:

apt-get install automake autoconf libtool libncurses5-dev bison libxml2-dev cmake flex

wget ftp://ftp.sangoma.com/linux/current_wanpipe/wanpipe-current.tgz

tar xzf wanpipe-current.tgz

cd wanpipe-{version}/

./Setup install

and just follow the instructions.

Paul Hayes.

2N Helios IP door entry intercoms Broadsoft and Avaya approved

Are you looking for a range of beautifully engineered IP door intercoms interop tested to work with many leading platforms? If the answer is YES then look no further than the Helios IP range from 2N.

*Interoperability Accreditations*
2N Helios IP’s interface has approved compatibility with many leading platforms, including Broadsoft, Avaya, Cisco, 3CX & MS Lync.

BroadsoftAvayaCisco Call Manager3CXMS Lync



See here for a full list of 2N Helios IP interoperability featuring approved platforms, end points and soft phones.

The next job is to select which Helios model is best suited for your project. Choose from the following:



All trade pricing can be found on ProSys.

How to: 2N Door Entry and Cisco UC540

One of our customers recently had a problem with an analogue version of the 2N Helios Force door entry unit that they had connected up to a Cisco UC540 system.

Calls were initiated with no problems but the system was not sending disconnect tones to the door entry unit, meaning that the call wasn’t ended until the button was pressed for a second time.

The solution ended up being quite simple! You need to change the analogue port settings in the UC540 to a managed user extension rather than a standard analogue port. The system should now disconnect the call properly when the call is hung up.

For more information on the 2N range, please visit our website.
If you have already purchased a 2N unit from us and need some help please email the support team at support@provu.co.uk

Visit ProVu at Convergence Summit South

ProVu will be exhibiting at the Convergence Summit South at Sandown Park, Surrey on Wednesday 2nd and Thursday 3rd October.

We are located on Stand 76 and will be exhibiting the latest products from snom, Gigaset, Sangoma and Panasonic. The products include the new R630H ruggedised handset from Gigaset and the latest SBC from Sangoma. As well as the new 7 series phones from snom and the successful TGP500 from Panasonic.

Attending the show will be Ian Godfrey and Jan Wdowczyk from Sales, plus our Technology Director Tim Bray and Managing Director Darren Garland. This will be a great opportunity to come and meet the ProVu team, view the latest products and learn more about our provisioning and fulfilment added value services.

REGISTER YOUR FREE PLACE HERE: http://www.provu.co.uk/css13-register

We hope to meet as many of you as we can, if you would like to book an appointment you can reserve a time with us by emailing contact@provu.co.uk

SARK 200 Mini IP PBX just got bigger!

 

Since its launch earlier this year the SARK 200 has proved to be the ideal solution for small businesses and start up companies. Having all the business class features of far larger traditional systems plus the flexibility of a VoIP system to connect remote offices and home workers the SARK 200 has proven to be a real success for small and young expanding companies.

But what do you do when you out grow your SARK 200?

EASY!

Upgrade your SARK 200 with a expansion licence taking it to 24 extensions.

The SARK 200 expansion licence takes the SARK 200 from its standard 12 extensions up to 24 extensions, we believe this now makes the SARK 200 the most flexible and competitively priced phone system available for small business.

The SARK 200 expansion licence is available to order for both systems already deployed as well as new systems.

Here’s a reminder of the SARK 200 key selling points:

 

Try a SARK 200
If you have not tried SARK or seen the SARK 200 we have a small number of samples available for evaluation on a sale or return basis. Please contact us if you would like to take a sample on sale or return.

Find out more information on the SARK 200 and its many features. Get in contact if you would like pricing information. Call us on 01484 840048 or send an e-mail to contact@provu.co.uk

Empowering Resellers with Planet PoE Switches & Injectors

As you will be aware, with many customers moving services to the cloud we are seeing a real increase in demand for more robust network hardware, bandwidth and redundancy. And with Planet Technology having over 20 years experience in manufacturing professional grade POE switches and injectors we feel their range of robust, feature rich hardware are the ideal choice to meet today’s networking demands.

**Huge Range**
There is a huge range to chose from and we have taken in to stock a wide selection that we think will will cover most requirements. If there are any models of interest that are not listed please let us know as we are keen to list as many popular models as possible.

**Margin Opportunity**
We firmly believe with their quality, robustness and ease of use the Planet networking products are a great alternative to brands that have been around for a long time and become commoditised. Planet switches are new, competitively priced and provide a great opportunity to generate a good margin from an infrastructure product.

**Up to 3 Years Warranty**
Planet are renowned for their focus and expertise in producing high quality, reliable and user friendly networking products. This is supported with a 3 year warranty on the entire range of switches and 2 years warranty on the POE injectors.

**Try Before you Buy**
We are keen for our resellers to experience the quality of the Planet switches and injectors and invite our resellers to contact us if they have any opportunities pending.

Pricing can be obtained and orders placed using ProSys, our Reseller portal.

Great Success with New snom Certified Engineer Training Course

Yesterday ProVu held a brand new snom SCE certified Engineer Training Day @ the Huddersfield offices which proved to be a great success. ProVu’s Technology Director Tim Bray presented the training course.

The very much hands on training day had real life examples and practical demonstrations ensuring attendees went away with lots of fresh ideas. Tim stated:
“because the course is technical based we limited the number of delegates to ensure everyone receives a high level of personal tuition.”

The course is ideal for technical support personnel as well as technically minded sales people, and will give them a far greater insight in to the technical advantages of snom and their excellent provisioning system.

In addition, resellers that attend a snom SCE Accredited training day also receive:

* FREE snom 760 desk phone
* FREE refreshments served all day and Ultimate buffet lunch
* snom SCE Certified website logo recognised Worldwide
* Access to lower pricing across the snom handset range
* Free Technical Support
* Free Sales support
* Access and listing on snomchannel.co.uk website
* Lead registration system

For future upcoming Northern and Southern courses make sure you keep an eye out for new dates on the snom training page: www.provu.co.uk/snom_training

Gigaset N720 DECT roaming promotion extended until 30th September 2013

Due to the success of the Gigaset N720 Quarterly Promotion, we are delighted to announce that this has been extended through to to the 30th September 2013.

Sell any of the N720 bundles below and you will receive a rebate of up to £500.00.

Qualifying N720 Bundles:

 

Bundle “1 plus 1” – 1x N720 DM plus 1x N720 IP PRO
with 6 handsets SL610H PRO, S510H PRO, R410H PRO
with 9 handsets SL610H PRO, S510H PRO, R410H PRO
with 12 handsets SL610H PRO, S510H PRO, R410H PRO
Bundle “1 plus 3” – 1x N720 DM plus 3x N720 IP PRO
with 6 handsets SL610H PRO, S510H PRO, R410H PRO
with 9 handsets SL610H PRO, S510H PRO, R410H PRO
with 12 handsets SL610H PRO, S510H PRO, R410H PRO
Bundle “1 plus 5” – 1x N720 DM plus 5x N720 IP PRO
with 6 handsets SL610H PRO, S510H PRO, R410H PRO
with 9 handsets SL610H PRO, S510H PRO, R410H PRO
with 12 handsets SL610H PRO, S510H PRO, R410H PRO

The N720 is the ideal DECT solution for those customers requiring more than 6 cordless handsets and needing to be able to make and receive calls whilst covering a large area. Typical applications for the N720 include large garages, retail outlets, warehousing and large offices.

Planning kit available to hire
If you have any opportunities that require a site survey we do have a Gigaset Planning kit available to hire on a weekly basis.

RTX4002 DECT Repeater beeping

If you find that when using an RTX4002 DECT repeater (with any device such as Gigaset) and you are hearing beeps on the phone then you will have inadvertently turned on the “verification tone”.

The idea of this is so you know when the repeater is being used but the procedure to turn it on is very similar to putting the device into Registration mode so it’s easily done by mistake.

To turn it off (or on for that matter), do this:

– switch off the unit (disconnect the power supply)
– switch on for 1-5 seconds and switch it off again
– switch on again. When the LED of the unit starts to flash slowly, switch it off again
– switch it on again. The verification tone will then be turned on or off (depending on whether it was on or off before).

Customer NTP issues

What is the `ntpdate -q` alternative in Windows?

I was trying to remotely diagnose an issue with NTP on a customer VoIP device. Everything looked good on the phone but I didn’t have an easy way of checking on this.

Turns out there is a program called w32tm which helped out perfectly:

w32tm /stripchart /computer:ntp.provu.co.uk

I could ping the ntp server fine but after seeing connection timeouts on the above command, it looked like there was a firewall rule on the customer network which was causing the problems.