Changes to Snom part codes

On 1st April 2013 ProVu will change the part codes for Snom phones.

This is because snom are now offering phones without the power supply. We need partcodes for each phone for with and without PSU. We are also taking the opportunity to make our part codes more consistent with snom’s part codes.

We also want to make it clearer whether the phone includes a power supply or not.

Old Code New Code PSU included
PVSnom300POE snom300-withPSU yes
snom300 no
PVSnom320 snom320-withPSU yes
snom320 no
PVSnom370 snom370-withPSU yes
snom370 no
snom-710 snom710-withPSU yes
snom-710-noPSU snom710 no
snom-720 snom720-withPSU yes
snom720 no
snom-760 snom760-withPSU yes
snom760 no
PVSnom821 snom821-grey-withPSU yes
PVSnom821-B snom821-blk-withPSU yes
PVSnom870 snom870-grey-withPSU yes
PVSnom870-B snom870-blk-withPSU yes

Notes

For prosys customers the old part codes will continue to work for orders placed automatically (via XML or similar). The new part codes will appear on all invoices and order confirmations.

The old part codes will be shown alongside the new ones in automatic stock feeds until 1st May 2013.

All references to part codes in the order history etc will be updated to show the new part codes.

Long term, better for everybody to change to ordering with the new codes.

Any questions or concerns, please get in touch.

Easter Shipping 2013

The table below shows our Easter shipping times for our standard UK deliveries via APC:

Order Date Delivery Date        
27th March 28th March
28th March 2nd April
29th March – 2nd April         3rd April

ProVu will be closed for the Easter bank holiday weekend on Friday 29th and will reopen on Tuesday 2nd April.

Congratulations to all ITSPA awards 2013 winners


Ian, Alison, Moh and Darren having a great day at the ITSPA awards 2013 at the Houses of Parliament.

As proud sponsors of the award category Best Consumer VoIP, ProVu would like to congratulate all the finalist especially the award winners and highly commended entries:

Award Winners:
Best Consumer VoIP: Localphone
Best Business ITSP (Small Enterprise): iNet Telecoms (Voipfone)
Best Business ITSP (Medium Enterprise): Telappliant
Best Business ITSP (Corporate): Ciptex
Best VoIP CPE: Sangoma Technologies – NetBorder Lync Express
Best VoIP Infrastructure: Metaswitch Networks – Perimeta 3.3
Most Innovative VoIP Product/Service: Voxhub – Voxtop Apps Platform
ITSPA Members’ Pick: Mark Spencer for developing Asterisk

Highly Commended:
Best Consumer VoIP: BT
Best Business ITSP (Small Enterprise): VoiceHost
Best Business ITSP (Medium Enterprise): Voxhub
Best Business ITSP (Corporate): Timico
Best VoIP CPE: Grandstream Networks – GXP2200 Enterprise Application Phone for Android
Best VoIP Infrastructure: Genband – GENBAND Web Application Manager (WAM)
Most Innovative VoIP Product/Service: Alcatel-Lucent – OpenTouch Conversation

How to: Panasonic Repeater Pairing

This is a short guide on how to pair up a Panasonic repeater (KX-A405) to a Panasonic DECT base. This guide assumes that you have plugged in your DECT base and registered the handset to it – if you have not yet done this please do so now, consult the user manual for the base if you require help.

The base must be on firmware 22.58 or greater. Older firmwares do NOT include repeater functionality

Step 1: DO NOT PLUG IN THE REPEATER YET.

In the handset menu select IP service (toolbox icon). Select Call Features then Repeater Mode. Set this setting to ON.

Step 2:
Press and hold the ALL button on the base for 4 seconds (or until the status light blinks red). On the TGP500 this button is on the side, on the TGP550 it is on the front.

Step 3:
Once the status light is blinking red, you can now plug in the repeater. Make sure that the repeater is within range of the base (around 1 metre away is best) – you can reposition the repeater to its final location once it is paired.

The repeater should now automatically pair with the base. Once both of the LEDs are lit green the process is complete. Please note this may take a few seconds.

** If the LEDs do not light green – consult Page 10 of this manual to diagnose the problem.**

That’s it! The repeater is now paired to the base. You can now press the ALL button once to take the base out of registration mode.

If you are one of our customer’s and are having trouble with this please send an email to support@provu.co.uk or call us on 01484840048 and a member of the technical team will be able to help.

SNAP – Sangoma Vega Provisioning Tool for ITSP and Installers

Sangoma has launched a new web tool for ITSPs that allows for quick and easy provisioning of Vega gateways. The tool allows ITSPs to generate configuration files for any Vega gateway without having to manually configure each setting on the web GUI. SNAP walks through a series of screens and spits out a final configuration file which can be uploaded to the Vega.

To benefit from the tool, the ITSP will have to provide a test account and general install scenario such as whether the box will be on DHCP or static IP address, what codec types to use, etc. Sangoma will then test those scenarios with provided test account and make the final template available for users to download. There is no limit on the number of templates. Multiple templates can be created for the same product according to the scenario.

Have a look at the link below to get a general idea of how it works.

http://vegaconfig.com

Panasonic KX-UT113 Black: Buy two get a third FREE

panasonic offer buy two get a third free

For a limited time only, ProVu are running a Buy Two get a Third FREE promotion on the black KX-UT113XB SIP terminals.

The KX-UT113XB is the ideal standard office phone and features excellent HD quality audio a full duplex speaker phone and large LCD display. It also supports two SIP accounts and has a 100 entry phone book.

Broadsoft & Asterisk Certified

The KX-UT113XB terminal is fully certified for working with Broadsoft hosted platforms as well as Asterisk based systems. It is ideal for those opportunities where basic business features are required and where demanding budgets are the main influences on buying decisions.

Don’t miss out on this opportunity to either make some extra margin or win that large order you are working on. The Buy Two get a Third FREE promotion (partcode: KX-UT113XB-promo) is available to order NOW on ProSys our reseller portal. If you have not been assigned a ProSys Username and Password request one by emailing contact@provu.co.uk or by calling the Sales Team on 01484 840048.

Please note: promotion only available on black models. Power supplies not included.

This offer is only available to resellers.

snom EHS Advance now compatible with the snom 7XX series

snom EHS Advance adaptors purchased from ProVu Communication Ltd (after Jan 2013) now come with the cable required for electronic hook switch capabilities on the snom 7XX series; this includes the snom 710, 720 and the 760. This is great news for users wanting to use a wireless headset.

Check out our new headset selector to help you to find a suitable headset for your customer’s requirements.

Yealink “Ultimate SIP Starter Pack” half price promotion

Offer has expired

The Ultimate Yealink SIP Starter Pack

As advertised in March’s edition of Comms Business magazine we are pleased to offer our resellers the opportunity to take up “The Ultimate SIP Starter Pack” half price promotion. This is strictly one pack per reseller and would be ideal as a starter/demo kit. The starter pack consists of:

T20PN Office SIP handset

T26PN Executive SIP handset

T32GN Colour display SIP handset Gig-E

T38GN Advanced colour display handset Gig-E

YHS32 Noise cancelling business headset

Take note that PSU’s are not supplied.

The Ultimate SIP Starter Pack (partcode: Yealink-USP) is available to order now via ProSys our Reseller portal. If you have not been assigned a ProSys Username and Password request one by emailing contact@provu.co.uk or by calling the Sales Team on 01484 840048.

New low cost Yealink T20E available exclusively from ProVu

T20E banner

ProVu are pleased to announce the arrival of the new low cost Yealink T20E IP phone.

We believe this model is one of the most competitively priced quality IP phones available. It has all the same functionality of the popular T20P model including the same Auto Provisioning engine. However, as there is no POE support we are able to bring it to market at an even lower price (includes a UK PSU).

The T20E is the ideal phone for those opportunities where the budget is really tight and is perfect for call centres where the key is to supply a low cost robust and reliable phone.

Please note ProVu Communications Ltd are a trade only distributor. All pricing is available on ProSys, our Reseller portal. If you are an ITSP, telecoms retailer or telephony system installer sign up to become a ProVu reseller.

Yealink training @ UCL on 13th Feb

ProVu and Yealink are running a further handset training day at University College London (UCL) on Wednesday 13th February 2013.

Places are going fast only a few spaces left avaliable!

The course is ideal for technically minded people including sales and support personnel and will give them far greater depth of knowledge across the range of phones. Completing the course will give you Yealink Certified Reseller status and we are also offering a half day sales training by Yealink at your premises completely FREE OF CHARGE.

The course is charged at £150 and each trainee will receive one of the new T32G colour screen phones.

To reserve your place or find out more please visit the Yealink training booking page or speak to a member of the ProVu team on 01484 840048.