We’re delighted to be hosting our first 3CX advanced training course on the 4th June at our offices in Huddersfield, West Yorkshire. Suitable for those looking to develop their knowledge, the advanced course is the highest level of 3CX’s training and covers the advanced settings of 3CX.
Register now to reserve your free space on this accredited full day course.
Please note; there are no entry requirements to attend this course, although we would expect attendees to be familiar with 3CX. In order to sit the advanced exam you will be required to complete the basic and intermediate certifications if you haven’t already done so.
The new Sangoma s206 IP desk phone is now in stock and available to purchase from ProVu. As the direct replacement for the s205, this new phone offers an enhanced device with support for 2 SIP accounts and an upgraded processor with OPUS codec support.
What’s more, Sangoma IP phones can be quickly and easily set-up to work out-of-the-box when used with FreePBX and PBXact UC systems. The redirection server automatically points the phones to the Sangoma FreePBX and PBXact UC system for configuration, enabling you to easily control phone settings through Sangoma’s Endpoint Manager software, which is automatically enabled when using any of Sangoma’s VoIP phones.
Why expand your portfolio to IP paging and alerting?
It’s easy! If you’re already selling IP handsets this is a great way for you to expand and offer your customer a broader solution. With everything running on VoIP, the set up is simple and all configurable remotely through a web interface.
Within the Algo range you have IP alerters which can be used as loud ringers, security and notification alerting. Whatever the site, whether it’s a warehouse, retail, education or even outdoors, Algo has a speaker designed for you. From a standard small indoor loud ringer, to an IP66 rated horn speaker or even a discretely designed ceiling speaker, here you will find something to suit your requirements.
If you are looking for an alerting device but don’t want audio you can make use of Algo’s visual alerter which is provided with various colour options, multiple flash patterns and intensity levels all of which are designed to give you the flexibility you need to make your solution just right.
Algo’s IP paging solution is also just as simple, sitting between your platform/PBX and speakers, the paging adaptor acts as its own little server. You have the functionality to schedule announcements, play music, make emergency announcements and more.
In addition, Algo’s paging solution enables the transformation of existing analogue systems into an IP paging solution. Simply keep the existing amps and speakers and use the IP paging adaptor to speak to the PBX. With the added flexibility of being able to accommodate zoned paging, you should find you’ve got all options here to put together the solution you need.
We recently conducted a webinar discussing Algo’s IP Paging and Alerting Solutions. If you missed out on the day, not to worry, you can catch up on the recording below.
Getting Started…
Thinking of putting together a solution like this but not sure where to start? Speak to our technical sales engineers who will help you to plan your solution from start to finish.
ProVu can also arrange to offer remote configuration support during your installation. Speak to our sales team on 01484 840048 or email contact@provu.co.uk to find out more.
We’re looking forward to attending the Comms Dealer Sales & Marketing Awards next week where we are shortlisted for 4 awards! Now in its 8th year, the awards acknowledge the skill, determination and success of sales and marketing teams throughout the Channel – we are thrilled to be shortlisted among some of the very best players in the industry.
Good luck to all finalists, we look forward to joining you in London next week!
You may recall last year we launched our sister company, Alliot. Good news! Alliot is now up and running and we have today announced our new exclusive distribution agreement with Netvox.
Netvox has developed an outstanding reputation for their expertise in the design and manufacturing of LoRaWAN IoT sensors – Alliot is delighted to become their exclusive UK distributor with stock now available for next day delivery!
Connect with Alliot!
Interested in finding out more about our latest venture? Why not join Alliot’s mailing list to receive information about the latest products and our IoT journey. To speak to a member of the Alliot team, please call 01484 599544 or email contact@alliot.co.uk.
Having launched last month, 3CX’s new V16 offers a host of new features and benefits, some of which we think add great value.
So, What’s New?
Innovative Call Centre Features
3CX has completely revamped its call centre module by introducing the following features:
Skill-based routing distributes calls based on the individual agent skill
With CRM integration, V16 can retrieve customer details and journal calls from popular CRM systems and databases
Improved call recording management which enables:
Advanced search
Call transcription
Archive call recording to FTP or Google Drive
Live Chat & Talk and Team Communications
3CX Live Chat & Talk comes as a WordPress plugin for easy installation or can be added to any website via script and enables website visitors to either ‘click to chat’ or ‘click to talk to an agent’ directly from their computer.
With seamless Office 365 integration, contacts and their status are synced in real time, enabling easy team communications from a 3CX extension.
Simplified Management
V16 makes the admin’s role easier with:
Multi instance manager, enabling you to manage all of your 3CX deployments from the reseller portal.
Enhanced security features including console restriction.
Remove the need for downloads and access 3CX from your web browser.
Did you know you can protect the Yealink W56 DECT handset against scratches and dust with its new protective leatherette case? Now in stock and available from ProVu, the protective case is ideal for users looking to add a preventative measure against scratches.
Thanks to our TR-069 Router Provisioning & Management you can save time and money by shipping routers direct to your customers ready to work automatically out-of-the-box!
How it works…
Key Benefits Include:
Save time & money by removing the need for an engineer to configure routers on site.
Remotely edit device settings at a time that is convenient for you and your customers.
Avoid additional shipping charges by having items delivered direct to site ready to work out-of-the-box.
Try it out for FREE!
Try our Router Provisioning and Management for free on your first provisioned router. We’ll work with you to create your own personalised provisioning template free of charge and have you up and running in no time. You’ll then have the flexibility to apply your template to router orders as and when you like. Call us on 01484 840048 or email contact@provu.co.uk to get started.
There are lots of different 3CX licences available and you’ll need to make sure you order the right system for your customer depending on whether they would like a subscription or perpetual licence, the number of users they have and what features they require.
The list of licence part codes looks long but really they are quite simple. We’ve put this quick reference guide together to help you to quickly pick out the correct part code for your install.
Please note, that from November 2020 new perpetual Standard and Professional licences are no longer available to purchase and therefore the list below has been updated to reflect this change.
Save time & money by removing the need for an engineer to configure routers on site.