How to record calls using a Micro SD card on the VTECH Phones

If you have either VSP726A or VSP736A then you will have an SD card slot on the back of the phone, this is for call recordings.

Just in case you were wondering this is how to set it up:

First of all you need to go to Menu and then “Admin Settings” this requires your admin password, from there scroll down to “Call Recording” and “Enable” Call Recording.

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Now that you have enabled call recording you can go ahead and record straight to your SD card, here is how:

When on a call, “End, Transfer and Conf” appear on the screen, press the right arrow key on the silver direction pad, this will show a”Record” option. Select this option and this will start and stop recording your call.

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Once you have stopped the recording you can find this again by going to “Menu” > “Features” > “Local Call Recording”, in there will be all the calls you have recorded.

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To listen to the recording you can either play them on loud speaker through the phone or through the handset or headset, you can even remove the SD card from the phone and listen to them on the PC.

If you are still having problems please contact our support team

Cisco Multiplatform Phone Launch – London

cisco78-88-series-london

Join us for the Cisco 7800 and 8800 Series Multiplatform phones launch on Thursday 26th January at Cisco’s London offices from 1:00 p.m. – where you can enjoy a complimentary lunch, with a chance to meet the ProVu and Cisco teams. The session will get under way at 2:00 p.m. where you will discover more about the new series of Multiplatform phones from Cisco’s guest speakers. This is a great opportunity to get up to speed with the latest range, plus learn more about Cisco’s upcoming plans.

Where: Cisco Offices – Finsbury Square, London
When: Thursday 26th January 13:00 – 16:30

 

Find out more & Register Here

Gigaset expand the Maxwell range

maxwell-samples

We are pleased to announce the arrival of the new Gigaset Maxwell 3 and Basic IP desktop phones. The two new models see the addition of an entry-level and a mid-level phone to the popular Maxwell 10 in the Gigaset Maxwell phone series.

Gigaset Maxwell 3 Gigaset Maxwell Basic

3.5″ high definition full colour display

4 SIP accounts

Gigabit

RJ9 and EHS headset support

8 self-labelling function keys

2.5″ high contrast display

4 SIP accounts

Gigabit

RJ9 headset support

Discover more about the Maxwell 3 Discover more about the Maxwell Basic

To mark the arrival of the new models, we are inviting our resellers to take a sample of each model in for testing and evaluation at a discounted price. If you are interested in getting your hands on a sample or would like to find out more information, please contact a member of our sales team.

ProVu’s 2016 – A Year in Review

As we approach the end of another great year here at ProVu, we’d like to thank our reseller and vendor partners for your continued support.

2016 has been a record year for us, here’s a look at some of the things we’ve achieved in the last 12 months:

2016-infographic-img-1

We would like to take this opportunity to wish everyone a very Merry Christmas and a happy, prosperous New Year!

The ProVu Team.

Differences between the new Snom D315, D305 and the Snom 300

As you may be aware the Snom 300 has now been discontinued and in its 10 years lifetime was one of our most popular phones.

If you’ve not yet moved over the D305 or D315, as an alternative to the Snom 300 here is a guide to the difference between the three models:

D315 D305 300
Display 300 x 100 pixel graphical with new GUI 300 x 100 pixel graphical with new GUI 2 x 16 character
CPU ARM 11-Dual Core
300MHz
ARM 11-Dual Core
300MHz
MIPs-Single Core
150 MHz
RAM 64MB DDR2;
128MB NAND
64MB DDR2;
128MB NAND
16MB SDRAM;
4MB NOR
Hook Switch Electronic sensor Electronic sensor Mechanical
Audio Wideband audio with echo reduction and noise rendering Wideband audio with echo reduction and noise rendering Narrowband audio
Network Dual Stack IPv4/IPv6
Gigabit Ethernet
IPv4
Fast Ethernet
IPv4
Fast Ethernet
Context-Sensitive Keys 4 4 0
Call Indicator Yes Yes No
Snom.io Compatible Yes Yes No
USB Yes No No

snom-screen-comparison

VTech DECT compatible IP desk phones

VTech DECT compatible deskphones available at a competitive price!

VTech’s ErisTerminal range offers a unique set of DECT capabilities, making them really flexible and enabling users to make and receive calls whilst away from their desks. Both VTech’s mid range and executive level deskphones, the VSP726A and VSP736A come complete with an in-built DECT module which enables them to be paired with the VSP601A DECT handset and / or the VSP500A DECT cordless headset.

Offering flexible, hands-free mobility the ErisTerminal range offers full peace of mind with an industry-leading three-year warranty as standard. Available at extremely competitive prices, the ErisTerminal range remains unaffected by the current volatility in the exchange rates and offer a great option for many advanced communications solutions.

See our simple guide: Pairing the VTech DECT Handset and Headset with the VTech VSP726A & VSP736A.

We are offering resellers the chance to test the VTech IP phones with NFR units available to purchase at a heavily reduced price. To take advantage of this NFR offer or to find out more, simply contact a member of our sales team on: 01484 840048 or you can email: contact@provu.co.uk

Another successful Sangoma PBXact UC roadshow!

Last Tuesday we invited resellers to join us for the Sangoma PBXact UC roadshow at Manchester’s Central Library. During the Roadshow, Sangoma’s Director of Product Management and Product Marketing, Simon Horton shared information about the new Sangoma PBXact UC Systems as well as demonstrating its seamless integration with Sangoma’s range of IP phones.

provu-sanogma-pbxact-logos

Sangoma’s PBXact UC phone systems are based on FreePBX, which is the world’s most popular open source phone system with over 2 million active installations and tens of millions of users. PBXact UC has a range of systems to match customer requirements and has been designed with the end user in mind, therefore requiring little or no training. The PBXact UC phone systems support 10 to 5000 users and are designed for businesses needing a fully featured, commercially supported communication solution.

 

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Updated headset compatibility guide

You may be aware of our headset compatibility guide – we do our best to keep you informed of compatible wired and wireless headset solutions, for the entire range of phones we supply. We do extensive testing to ensure the solutions you choose; will work for your customers and that we understand how to support you, should you require any assistance.

We’ve recently added a new feature to the guide to make it easier to read! On the top right hand side of the page you are now able to filter the compatibility guide by brand. Simply select which phone brand you would like to see solutions for to narrow down the list. This means that you no longer need to scroll through all of phones in our portfolio, to find what you’re looking for.

View our Headset Compatibility Guide

 

Headset compatibility screenshot

Compatible headsets for the new Cisco 7800 and 8800 series phones

We’ve recently done some testing between the new Cisco 7800 and 8800 series phones and the headsets that we supply.

Here is a table of all the headsets and cables that we’ve tested and work with these new Cisco phones:

Headset Cable / Adaptor
Eartec 308/510/710 Range EAR-QD002(C)
Plantronics SupraPlus Range Plantronics U10
Plantronics CS500 Range Plantronics APC-42
(For EHS, use switch settings: A/3/2)
Jabra BIZ Range Jabra GN1200
Jabra Pro 920/925 Jabra Link 14201-43 (For EHS, use switch setting “B” and EHS setting “Jabra IQ”)
Sennheiser SC230 & SC260 Sennheiser CSTD 08

Please note: The Cisco 7811 does not have a headset port and therefore does not work with the headsets listed in the table above.

To find out more go to our Headset Compatibility Guide here: https://www.provu.co.uk/headset-compatibility.html

If you have any other questions or problems please contact our technical support team.