ProVu appointed distributor for Sangoma’s voice cards

We are delighted to announce that ProVu have been appointed UK distributor for the Sangoma range of analogue, digital and ISDN telephony cards. As you may be aware ProVu have been distributing the Sangoma range of Vega gateways since 2012 and now with sales rapidly expanding we are pleased to be strengthening our partnership with Sangoma and being able to bring our channel partners a wider range of products for connecting IP PBX systems and services to legacy PSTN lines.

The Professionals choice
Sangoma have over the last ten years built an excellent reputation for supplying the highest quality telephony cards. These cards have proved to be the professionals choice when connecting open source systems such as Asterisk to both analogue and ISDN lines. And with the on-site PBX still proving to be very popular with many small businesses, we are confident the Sangoma Telephony cards will be a great addition to the Vega gateways.

Sangoma Telephony cards now in stock
We have taken into stock a wide selection of the Sangoma Telephony cards. The range includes Digital PRI, Analogue and ISDN BRI cards.

Trade pricing and stock availability is available on ProSys our reseller portal.

snom M9r Repeater Compatibility

After a few enquiries recently regarding repeater compatibility with the snom M9r, we thought it a good idea to test this for ourselves.

I can now confirm that the RTX 4002 DECT repeater IS compatible with the M9r, providing that the snom phone is on the latest firmware version (9.6.2-a)*.

Follow the steps below to get your repeater and M9R paired:

1). Set the repeater in registration mode. Insert
the repeaters power plug for 1-5 seconds then remove it. Insert it once more and leave it powered on. The LED on the repeater flashes slowly after the start.

2) Set the base station in registration mode. Log in to the Web UI by typing the IP address of the M9R into your web browser

3) The LED on the front of the repeater should now be flashing quickly. If the LED flashes very quickly without
interruptions go to step 5. If the LED flashes very quickly with brief interruptions go to step
4.

4) Registration of the handset:
If the base PIN has been changed, it must
be set to “0000”. You must repeat the registration procedure even if the mobile unit used was already registered at the base station, Now the LED should flash very quickly without interruptions.

5) Assign a repeater number:
You must now assign a repeater number to the repeater (selection: 2-7, for up to 6 repeaters). Please note that each number can only be assigned once, when using more than one repeater. These numbers are independent of
the DECT handset extension numbers.

Using the DECT handset, key in the repeater number followed by the * key – E.g. 2*. Press the green dial button, the repeater will flash the corresponding number of times to show its repeater number, then the LED will stay solid. Press the * key again to confirm and then the Red dial button to end the process.

The repeater will now be paired successfully with the M9R.

* More information on the firmware update procedure can be found on the snom wiki.

snom increases the warranty of it’s IP desk phones

Great news snom have increased it’s warranty for its IP desktop phones from one to two years. The warranty applies to snom phones purchased from ProVu from July 1st 2013 and onwards.

The products covered under the new extended warranty are:
• snom 3xx series (300, 320 and 370)
• snom 7xx series (710, 720 and 760)
• snom 8xx series (821 and 870)
• PA1 paging device

This increased warranty period reaffirms our confidence in the reliability of the snom range of phones and protects customer’s investment as well as lowering the customers total cost of ownership on snom products.

Connect the SARK 200 to analogue and ISDN2 lines

SARK 200 with Sangoma Vega 50 gateways

With the success of the SARK200 IP mini PBX for small business, we are pleased to announce two new bundle packages that enable the SARK 200 to be connected to analogue or ISDN2 lines.

By combining the brilliant SARK 200 together with the excellent Sangoma Vega 50 gateways we have created a complete VoIP solution with the flexibility to connect to PSTN lines for back-up and fail-over etc. Plus we firmly believe this bundle package is now the most cost effective and flexible VoIP solution available.

You can order the SARK 200 as a bundled package with either the Vega 50 4 port FXO analogue or 2 port ISDN2 gateway.

The following part codes have been added to the SARK trade price list:
SARK200-VS0114: SARK 200 +Vega 50 4 x FXO analogue gateway
SARK200-VS0117: SARK 200 + Vega 50 2 x ISDN2 gateway

These bundle packages are priced lower than when ordering the components separately and, in addition to that we will also throw in up to 1 hours free technical support to help get you up and running.

These bundled solutions are the ideal package for small businesses, providing all the benefits of a fully featured VoIP system combined with the security and back up of PSTN connections that are often of major importance to small businesses.

Pricing for the bundles are available on the SARK trade price list, if you do not have the latest copy just let us know at contact@provu.co.uk and we will email it to you.

Snom IPv6 Firmware

Snom have a beta version of IPv6 capable firmware for their SIP phones.

This is for Snom 7xx and 8xx phones.

The magic is that this firmware is dual stack. It runs IPv4 and IPv6 at the same time. It works well. I’m really impressed – this has got to make a Snom the most capable IPv6 SIP phone on the market today.

If you have an IPv6 capable network and SIP server, then please do test it out. Let Tim@ProVu know your feedback.

Some details on the Snom Wiki

Firmware Download

Installing Sangoma cards with Asterisk and Dahdi on Debian Wheezy

My preferred method for installing Asterisk on Debian is by using standard Debian packages. I don’t want the hassle of re-compiling packages whenever there is an updated version or some security hole gets closed.

Step one is getting Asterisk & Dahdi installed and working.

Do this:

apt-get install asterisk libpri1.4 asterisk-dahdi

The country code for the UK is 44.

Now to get the dahdi kernel modules built, install dahdi-source and use module assistant to install the modules:

apt-get install dahdi-source

m-a a-i dahdi

Now you should have Asterisk & Dahdi installed.

Before installing the Sangoma Wanpipe drivers, you need to compile the Dahdi source (module assistant just compiles the kernel module parts):

cd /usr/src/modules/dahdi

make

The rest is the same as the standard installation instructions for Wanpipe which are here (scroll down to Sangoma Driver Installation):

http://wiki.sangoma.com/wanpipe-linux-asterisk-dahdi

In summary:

apt-get install automake autoconf libtool libncurses5-dev bison libxml2-dev cmake flex

wget ftp://ftp.sangoma.com/linux/current_wanpipe/wanpipe-current.tgz

tar xzf wanpipe-current.tgz

cd wanpipe-{version}/

./Setup install

and just follow the instructions.

Paul Hayes.

2N Helios IP door entry intercoms Broadsoft and Avaya approved

Are you looking for a range of beautifully engineered IP door intercoms interop tested to work with many leading platforms? If the answer is YES then look no further than the Helios IP range from 2N.

*Interoperability Accreditations*
2N Helios IP’s interface has approved compatibility with many leading platforms, including Broadsoft, Avaya, Cisco, 3CX & MS Lync.

BroadsoftAvayaCisco Call Manager3CXMS Lync



See here for a full list of 2N Helios IP interoperability featuring approved platforms, end points and soft phones.

The next job is to select which Helios model is best suited for your project. Choose from the following:



All trade pricing can be found on ProSys.

How to: 2N Door Entry and Cisco UC540

One of our customers recently had a problem with an analogue version of the 2N Helios Force door entry unit that they had connected up to a Cisco UC540 system.

Calls were initiated with no problems but the system was not sending disconnect tones to the door entry unit, meaning that the call wasn’t ended until the button was pressed for a second time.

The solution ended up being quite simple! You need to change the analogue port settings in the UC540 to a managed user extension rather than a standard analogue port. The system should now disconnect the call properly when the call is hung up.

For more information on the 2N range, please visit our website.
If you have already purchased a 2N unit from us and need some help please email the support team at support@provu.co.uk

Visit ProVu at Convergence Summit South

ProVu will be exhibiting at the Convergence Summit South at Sandown Park, Surrey on Wednesday 2nd and Thursday 3rd October.

We are located on Stand 76 and will be exhibiting the latest products from snom, Gigaset, Sangoma and Panasonic. The products include the new R630H ruggedised handset from Gigaset and the latest SBC from Sangoma. As well as the new 7 series phones from snom and the successful TGP500 from Panasonic.

Attending the show will be Ian Godfrey and Jan Wdowczyk from Sales, plus our Technology Director Tim Bray and Managing Director Darren Garland. This will be a great opportunity to come and meet the ProVu team, view the latest products and learn more about our provisioning and fulfilment added value services.

REGISTER YOUR FREE PLACE HERE: http://www.provu.co.uk/css13-register

We hope to meet as many of you as we can, if you would like to book an appointment you can reserve a time with us by emailing contact@provu.co.uk

SARK 200 Mini IP PBX just got bigger!

 

Since its launch earlier this year the SARK 200 has proved to be the ideal solution for small businesses and start up companies. Having all the business class features of far larger traditional systems plus the flexibility of a VoIP system to connect remote offices and home workers the SARK 200 has proven to be a real success for small and young expanding companies.

But what do you do when you out grow your SARK 200?

EASY!

Upgrade your SARK 200 with a expansion licence taking it to 24 extensions.

The SARK 200 expansion licence takes the SARK 200 from its standard 12 extensions up to 24 extensions, we believe this now makes the SARK 200 the most flexible and competitively priced phone system available for small business.

The SARK 200 expansion licence is available to order for both systems already deployed as well as new systems.

Here’s a reminder of the SARK 200 key selling points:

 

Try a SARK 200
If you have not tried SARK or seen the SARK 200 we have a small number of samples available for evaluation on a sale or return basis. Please contact us if you would like to take a sample on sale or return.

Find out more information on the SARK 200 and its many features. Get in contact if you would like pricing information. Call us on 01484 840048 or send an e-mail to contact@provu.co.uk