SPA3102 – End Of Life Announcement

We would like to inform you that Cisco have recently announced that the SPA3102 ATA with FXO analogue port has now gone End of Life. Unfortunately the notice of this was very short and we can confirm that unfortunately we have no further units available and are unable to order any further stock.

Should you have any requirements for FXO analogue ports we can recommend the Sangoma Vega 50 as a very capable and robust analogue gateway. You can see more on the Vega 50 at our website here and if you require any further information please contact our sales team on 01484 840048 or email contact@provu.co.uk

Zero returns on Eartec Headsets

As you may recall we announced back in June that we have taken on the Eartec range of headsets. Since their launch we have now supplied many hundreds of these headsets to our resellers and we are delighted to say, the feed back has been great and we have had zero units returned.

We think this is a real testament to the quality of these headsets and we are therefore delighted to let you know that if you have not yet tried an Eartec headset or have any opportunities on the go we will be happy to supply a sample on a sale or return basis. Just contact Anna or Gavin on 01484 840048 or email us at contact@provu.co.uk

More information on Eartec headsets can be found on website here: http://www.provu.co.uk/eartec-headsets.html
and we also have our compatibility guide here: http://www.provu.co.uk/headset-compatibility.html
This will guide you through which bottom cables are required to make any Eartec headset compatible with your IP phone.

IX Leeds 4

IX Leeds are holding their 4th event on 4th December 2014. The event is free to attend and is being held at AQL in Leeds.

http://ixleeds.net/event/ixleeds4/index.html

IX Leeds is an internet connection point is Leeds. It allows networks to peer in a neutral location. Peering is settlement free interconnect of internet providers. That’s the techie bit.

The other bit is that community around the internet exchange. If you are interested in how the internet works, or you work for a ISP, or you want to be an ISP, or your business depends on the internt, then come along and meet the people behind making the internet better in the north of England.

(If you are an ITSPA member, then the date conflicts with the ITSPA christmas lunch in London, so double check your diaries)

Counterpath Appoints ProVu as Distributor for their Bria softphones

We are pleased to announce that ProVu have been appointed Distributor for Counterpath’s Bria range of softphones enabling our resellers and hosted providers to offer a range of softphones together with provisioning and management all wrapped up as a service.

With Counterpaths Bria UC clients and Stretto configuration platform combined with ProVu’s reseller portal ProSys, we are now able to bring you the opportunity to generate revenues from both hard phones and softphones with the same automated systems for delivery provisioning and on going management.

The Bria softphone clients are available for Apple, Linux, Windows, Android or Blackberry devices. The Bria softphones combine video, presence and messaging, bringing a true unified communications experience.

30 Day Trial Licences
We are able to offer our resellers up to 5 free trial licences for 30 day evaluation, if you are interested in a trial for CounterPath please fill out our online request form.

Pricing can be found on ProSys our reseller portal. If you would like more information or require access to ProSys please contact our sales team on 01484 840048 or email contact@provu.co.uk.

2N’s New Quality Control Team

2N have a new development in their IP69 testing process, ensuring that your door entry intercoms can withstand an even wider range of situations!

 

 

* No goldfish were harmed in the testing of this intercom – in fact, they reported feeling very secure with their new intercom, and would recommend it for fishtanks big or small!

Sangoma Vega gateway using RFC2833 DTMF

In some of the newer Sangoma Vega firmware, it seems like there was a default setting for the DTMF signalling which had changed from previous firmware builds.

Enter the following commands in the Vega console:

set .media.pkt_profile.1.voice.out-of-band-dtmf=on
apply
save

Convergence Summit South October 2014

Another successful trip to London for the Convergence Summit South. It was great to meet some of our new and existing customers for the first time as well as catching up with those we have met before. Everyone’s stall was fantastic and we had a great time!

A big thank you to everyone who came to see us at our stand, we’d also like to thank the vendors who were there to support us – Sangoma, Yealink, Gigaset, Snom and 2N. We look forward to the next one!

Save upto 1/3 on Yealink Headsets

Grab yourself a bargain with our Yealink headset/handset bundles. Buy any Yealink IP desk phone with a Yealink YHS32 headset and save upto a third on the headset.

To receive the discounted pricing you need to order a Yealink headset bundle, these are available on ProSys:

Partcode Description
T19PNHSP Yealink T19PN IP Deskphone + YHS32 Wired Headset
T20PNHSP Yealink T20PN IP Deskphone + YHS32 Wired Headset
T21PNHSP Yealink T21PN IP Deskphone + YHS32 Wired Headset
T22PNHSP Yealink T22PN IP Deskphone + YHS32 Wired Headset
T26PNHSP Yealink T26PN IP Deskphone + YHS32 Wired Headset
T28PNHSP Yealink T28PN IP Deskphone + YHS32 Wired Headset
T32GNHSP Yealink T32GN IP Deskphone + YHS32 Wired Headset
T38GNHSP Yealink T38GN IP Deskphone + YHS32 Wired Headset
T41PNHSP Yealink T41PN IP Deskphone + YHS32 Wired Headset
T42GNHSP Yealink T42GN IP Deskphone + YHS32 Wired Headset
T48GNHSP Yealink T46GN IP Deskphone + YHS32 Wired Headset
T48GNHSP Yealink T48GN IP Deskphone + YHS32 Wired Headset

This offer is available to ProVu resellers. For more information please call and speak to a member of the sales team on 01484 840048.

Upgrading Sangoma Vega firmware from the command line

It is possible to upgrade the firmware on a Sangoma Vega gateway from the command line.

You can connect to it using telnet, ssh or a serial console cable. Note – the console cable is the same as a Cisco console cable.

To upgrade firmware you will need a tftp server running on the network local to the Vega gateway.

A free tftp server for a Windows PC is Pumpkin.

In Linux/Unix(/OSx??) install tftpd.

Place the firmware file into the root folder of the tftp server. Get the firmware from the Sangoma wiki.

The filename will be something like “VEGA_R100S043.bin” depending on which gateway it’s for and what the version of firmware is. Note that Vega 100/200/400 gateways use different firmware than Vega 100G/200G/400G.

Connect to the command line of the Vega gateway.

You need to tell the Vega where your tftp server is. They will usually look at DHCP Option 66 but in many cases you’ll need to manually tell it using this command:

    set .tftp.ip="xxx.xxx.xxx.xxx"

With the correct IP address! Then:

    apply

and if you want the setting to survive a reboot:

    save

To do the actual firmware upgrade:

    upgrade

    download enable

    download firmware _filename_

    reboot system

Where _filename_ is the entire file name of the firmware file in the tftp server root folder. E.G. VEGA_R100S043.bin