To help you select the right 2N IP Force or IP Vario model for your specific application, we have put together feature comparison guides which outline the features on each door entry intercom:
Gigaset DECT Repeater Mode
Gigaset have recently released Firmware 42.194 for the N300 and N510 DECT Base Stations. With this release comes a change to the Repeater Mode setting, which is necessary for pairing DECT repeaters.
In the handset menu, under System > Settings, the Repeater Mode setting has been replaced by Encryption. This setting relates to the new Gigaset DECT repeaters in the EU which use encryption.
These are not available in the UK so you will most likely be using a DECT repeater that does not use encryption. You should therefore turn this setting OFF, to allow you to register the DECT repeater to the base station.
If you are still having trouble registering your repeater to the base, please take a look at our handy guide.
Using snom with Wireless Headsets
If you are using an EHS Advanced box to connect your wireless headset to your Snom phone, and are having difficulty getting it to work, you may find the answer to your problems below.
Snom have introduced a new setting in their latest firmware version 8.7.3.25 which relates to the use of headsets.
In the Advanced – Audio section of the Web UI you can now change the Headset Connection Method. If you are using an EHS box you will need to change this to Serial EHS Box in order to get the full functionality of the electronic hook switch.
For more information regarding headset compatibility head over to our website.
2N Helios free online training courses running throughout January and February
Whether you are currently a reseller of 2N IP Helios Intercoms or considering looking to source and support 2N going forward you’ll be pleased to hear that you can take part in free basic & advanced online training courses.
Basic training provides the technical overview of whole Helios range, which will allow you to choose the right version of the product and perform the installation. Advanced training is focused on advanced product functions and troubleshooting.
All trainings are run by 2N and carried out in English using GoToMeeting platform (requires small application installation). Further information and available training times can be found here
BASIC TRAINING – expected duration 60min, plus discussion.
Requirements: Elementary network knowledge (IP address, LAN, WAN, VoIP, SIP)
What’s involved:
*Take advantage of 2N Helios IP benefits
*Get familiar with 2N Helios IP models and their use
*Learn how to make a call from 2N Helios IP and open a door
ADVANCED TRAINING – expected duration 90mins, plus discussion.
Requirements: Basic training or basic experience with 2N Helios IP. It would be recommended to have a 2N Helios intercom to hand.
What’s involved:
*Learn advanced features of 2N Helios IP intercoms.
*Get familiar with software and accessories.
*Learn how to configure 2N Helios IP for various installations.
*Have a building access under control with high security level.
*Get the image from 2N Helios IP camera wherever you need
Looking to resell the 2N IP Helios range?
Trade pricing and stock availability is available on ProSys our reseller portal. If you do not have a ProSys login or have forgotten your password please email contact@provu.co.uk
If you require further information or have any queries regarding the 2N Helios range please speak to the Sales Team on 01484 840048.
Gigaset Pro Bundle Offers extended until end of March ’14
Due to popular demand Gigaset have extended the Gigaset pro bundle offers until the end of March ’14. So be sure to take advantage of these offers by selecting the relevant order codes on ProSys. These bundles are tailored to suit many different working environments, so your customers will benefit from the perfect solution designed for their own unique business requirements.
1 Buy EIGHT of the new R630H PRO handsets + a N720IP PRO base and get the N720DM PRO FREE of charge. This is an expandable roaming solution for working environments which cover large areas such as: care homes, car dealerships, factories and garden centres.
2 Buy THREE R630H PRO handsets and get a N510IP PRO base FREE. This is the ideal solution for small businesses particularly where the rugged handsets are tough enough to withstand many harsh working environments such as garages, warehouses and shop floors etc. (ProSys order code: N510IPR630-3)
3 Buy a DX800a + TWO S510H PRO and get another TWO S510H PRO handsets FREE. This is the perfect solution for small offices such as law firms, doctor’s practises and small home business. (ProSys order code: DX800AS510-4)
Please note ProVu Communications Ltd are a trade only distributor. All pricing is available on ProSys, our Reseller portal. If you are an ITSP, telecoms retailer or telephony system installer sign up to become a ProVu reseller.
The Yealink T19PN – now in stock and available exclusively from ProVu
The new Yealink T19 entry level phone is now available to order exclusively from ProVu. More info on the T19
This model set to break new ground in terms of features and value for money. With a suggested retail price of just £49.99 the T19 has all the most commonly used features required for office use, including:
*High quality 132 x 64 pixel LCD display with grayscale
*Dual Ethernet ports
*POE support
*Full duplex hands-free speakerphone
*2 Year Warranty
**Cost Effective Solution**
We firmly believe with this excellent feature set plus 2 year warranty the T19 is the most cost effective IP handset available and is the ideal choice for those large scale projects and busy working environments such as call centres.
Product data sheets and images are available here: http://www.provu.co.uk/yealink-t19pn.html
**ProSys Ready**
Trade pricing and stock availability is available on ProSys our reseller portal. If you do not have a ProSys login or have forgotten your password please email contact@provu.co.uk
If you require further information or have any queries regarding the T19 please speak to the Sales Team on 01484 840048.
The ProVu Team
Yealink compatible headsets
Yealink have produced a very handy document, listing compatible DECT / wireless, wired and bluetooth headsets for their range of IP desk phones.
There is a wide selection of tested headsets from the leading headset manufacturers including Plantronics, Sennheiser and Jabra. The document outlines which adaptors and cables are required for compatibility.
http://www.yealink.co.uk/files/Yealink_Website/Technical_Docs/Tested_headset_list_compatible_with_yealink_phone.pdf
ProVu stock a wide range of headsets. Ask our sales team for more information.
Gigaset Q4 Promotional Bundles
Promotion Expired
From now until the end of 2013 we’ve got THREE great Gigaset pro bundle promotions for you and your customers to take full advantage of. These bundles are tailored to suit many different working environments, so your customers will benefit from the perfect solution designed for their own unique business requirements.
1 Buy EIGHT of the new R630H PRO handsets + a N720IP PRO base and get the N720DM PRO FREE of charge. This is an expandable roaming solution for working environments which cover large areas such as: care homes, car dealerships, factories and garden centres.
2 Buy THREE R630H PRO handsets and get a N510IP PRO base FREE. This is the ideal solution for small businesses particularly where the rugged handsets are tough enough to withstand many harsh working environments such as garages, warehouses and shop floors etc. (ProSys order code: N510IPR630-3)
3 Buy a DX800a + TWO S510H PRO and get another TWO S510H PRO handsets FREE. This is the perfect solution for small offices such as law firms, doctor’s practises and small home business. (ProSys order code: DX800AS510-4)
Please note ProVu Communications Ltd are a trade only distributor. All pricing is available on ProSys, our Reseller portal. If you are an ITSP, telecoms retailer or telephony system installer sign up to become a ProVu reseller.
Christmas shipping and opening times 2013
This table shows our Christmas shipping times for our standard UK deliveries via APC:
| Order Date | Delivery Date |
| 20th DEC | 23rd DEC |
| 23rd DEC | 2nd JAN * |
| 24th DEC – 1st JAN | 3rd JAN |
| 2nd JAN (Back to normal) | 3rd JAN |
Please note deliveries to Scotland will not be delivered until Friday 3rd January 2013 (Due to Scottish bank holidays).
* If you place an order on the 23rd December it will be delivered on the 2nd January. Should you require the goods to be delivered on Christmas Eve, a £25 surcharge will apply. Please let us know if you would like this service.
ProVu Christmas Opening times:
| Dates | Opening times |
| 24th DEC | OPEN 09:00 – 13:00 |
| 25th DEC – 26th DEC | CLOSED |
| 27th DEC | OPEN (Skeleton staffing) 10:00 – 16:00 |
| 28th DEC – 29th DEC | CLOSED |
| 30th – 31st DEC | OPEN (Skeleton staffing) 10:00 – 16:00 |
| 1st JAN | CLOSED |
| 2nd JAN | Back to normal 09:00 – 17:30 |
ProVu appointed distributor for Sangoma’s voice cards
We are delighted to announce that ProVu have been appointed UK distributor for the Sangoma range of analogue, digital and ISDN telephony cards. As you may be aware ProVu have been distributing the Sangoma range of Vega gateways since 2012 and now with sales rapidly expanding we are pleased to be strengthening our partnership with Sangoma and being able to bring our channel partners a wider range of products for connecting IP PBX systems and services to legacy PSTN lines.
The Professionals choice
Sangoma have over the last ten years built an excellent reputation for supplying the highest quality telephony cards. These cards have proved to be the professionals choice when connecting open source systems such as Asterisk to both analogue and ISDN lines. And with the on-site PBX still proving to be very popular with many small businesses, we are confident the Sangoma Telephony cards will be a great addition to the Vega gateways.
Sangoma Telephony cards now in stock
We have taken into stock a wide selection of the Sangoma Telephony cards. The range includes Digital PRI, Analogue and ISDN BRI cards.
Trade pricing and stock availability is available on ProSys our reseller portal.