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If you have recently adopted a Technicolor router on to Prosys then you will need to follow the below steps to get your router up and running on our provisioning server.
If you are adopting a DGA0122 then you will need to download this specific firmware version here.
Step 1:
Login to the web interface of your Technicolor router using the Engineer details below:
Username = engineer
Password = (Access key found on the back of the router)
If router model isn’t a DGA0122 then skip the next 2 steps and go to Step 4.
Step 2:
Once logged in go to System Info > Configuration tab > Local Upgrade > Choose File > Upgrade as shown below:
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Step 3:
Once the upgrade has been completed you will need to factory reset the router by logging back in as engineer and going to > System Info > Configuration tab > and click Reset.
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Step 4:
Time to put our provisioning URL into the router.
Once logged in as engineer go to CWMP, this will take you to the TR069 page.
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In the ACS URL field enter your provisioning server URL and then click save and your done.
If you have any issues please either email support@provu.co.uk or call 01484840048 option 2 for support.