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Gigaset

Registering RTX4002 Repeater with N300/N510 IP Base

Updated 09/02/2018 – Luke Warby

*RTX4022P can not be set up in Daisy Chain with 3rd party devices such as Gigaset and Yealink*

Updated 10/01/2014 – Chris Wright

Below are some instructions that will help in registering a RTX repeater with Gigaset Base station.

DO NOT PLUG IN THE REPEATER UNTIL INSTRUCTED

1. Set the range extender up near the Gigaset Base Station, you can move it to its final
destination later.

2. Turn off Eco Mode through the Gigaset handset, go to Settings – Eco Mode. Untick the boxes if necessary

3. Turn on Repeater Mode through the Gigaset handset, go to Settings – System – Repeater Mode.
(If you are using firmware 42.194 or greater, you will need to disable the Encryption setting at this stage rather than enabling Repeater mode. More info here)

Updated 28/03/2018 – Jordan Carr

*RTX4022: press the button on the back of the repeater for 5 seconds instead of plugging the power in*

4. NOW PLUG THE POWER INTO THE RTX 4002 for 5 seconds and turn it off again; then turn it back on.

Note: The LED on the RTX 4002 slowly flashes showing that it is now in registration mode.
This should be a single flash, if it is a double flash please go back to Step 1 and retry.

5. Turn on Registration on the Gigaset Base Station, by either:
a. In the web GUI, go to Management > Miscellaneous > Start Registration’

b. On the Gigaset Base Station, press and hold the PAGE/FIND button for approximately 3-5 seconds

Note: The LED on the RTX 4002 flashes quickly to show that it is in ‘learn’ mode.

6. On the Handset – Key in X* – where ‘X’ is a number between 2 and 7. (This relates to the repeater number – the first repeater is number 2 as the N300 is the first link (1).)
Then press the green SEND button.

The LED will stop flashing for about 5 seconds; press * again to confirm the pairing. The LED should now show a steady light without flashing.

Note: If the LED goes back to flashing quickly then the new settings have not been saved or accepted by the RTX 4002. Repeat item 5. If the LED goes back to flashing quickly again then repeat item 5 with a different X.

7. Now position the RTX 4002 where required, ensuring that it is still within range of the Gigaset Base Station.

** If you hear a chirping/beeping noise when on call within range of the RTX, you may have enabled the verfication tone. For instructions on turning this off, please view our blog post**

Wall mountable phones

Post updated January 2022 to include new handsets

Recently we’ve been getting more and more enquiries as to which of our phones are wall mountable.

Wall mounting is perfect for corridors and communal areas such as kitchens and staff rooms. These are ideal to be used with SIP door entry phones, allowing you to answer the door even when you’re not sat at your desk.

I have put together a guide below outlining our range of wall mountable phones:

Brand Phones Mounting details
Yealink T18P, T19P, T21P, T20P, T22P and T32G Direct to back of the phone
Yealink T30P, T31P, T31G, T33P, T33G Direct to back of the phone
Yealink T27P and T29G T29WM Wall mounting bracket required
Yealink T40PN, T41P and T42G T42WM Wall mounting bracket required
Yealink T46G T46WM Wall mounting bracket required
Yealink T48G T48WM Wall mounting bracket required
Snom 300, 320, 360 and 370 By using the phones stand
Snom 821 and 870 Wall mounting bracket required (Snom-800Wall) available in light grey and black
Snom 710, 720, 760, D710, D712, D715, D725, D765 Using Snom Wall Mounting Bracket for 700 Series Phones (00003820)
Aastra 30i, 31i, 35i, 37i, 39i, 55i and 57i Wall mounting bracket included
Cisco 301G, 303G, 502G, 504G and 525G2 Wall mounting bracket required (MB100)
Cisco 7811 Wall mounting bracket required (CP-7811-WMK)
Cisco 7821 and 7841 Wall mounting bracket required (CP-7800-WMK)
Cisco 7861 Wall mounting bracket required (CP-7861-WMK)
Cisco 8811, 8841, 8851 and 8861 Wall mounting bracket required (CP-8800-WMK)
Cisco 8845 and 8865 Wall mounting bracket required (CP-8800-VID-WMK)
Gigaset Maxwell 3 and Basic Wall mounting bracket required (S30853-H4032-R101)
Gigaset Maxwell 10 Wall mounting bracket required
Gigaset DECT A510H, A540H, C300H, C430H, C610H, E49H, R410H, R630H, S510H, S650H and S810H Direct to the back of the cradle
Gigaset DE310 and DE410 Wall mounting bracket included
Gigaset DECT N300IP, N510IP Direct to back of base station
Panasonic KX-UT113 and KX-UT123 Requires wall mounting kit (KX-A432-B)
Panasonic KX-UT133 and KX-UT136 Requires wall mounting kit (KX-A433-B)
Panasonic KX-HDV130 Requires wall mounting kit (KX-A440XB)
Panasonic KX-HDV23 and KX-HDV330 Using bracket provided
Panasonic KX-TPA65 Requires wall mounting kit KXA440XB
Polycom SoundPoint IP 32x/33x and 430 phones Using the reversible base stand/wallmount unit (included with phone)
Polycom SoundPoint IP 450 Requires wall mount kit (2200-11611-002)
Polycom SoundPoint IP 550, 560, 650, and 670 Requires wall mount kit (2200-12611-001)
Polycom VVX 101, 201 Reversible deskstand/wallmount (comes with phone as standard)
Polycom VVX 300/310, 300/410, 500 and 600 Requires wall mount kit (2200-44514-002)
Mitel 6863, 6865,6867 and 6869 Requires wall mount kit (80C00011AAA-A)
VTech VSP715A, VSP725A and VSP735A Direct to back of phone
VTech VSP600A Using bracket provided
VTech VSP601A Direct to the back of the cradle

Phones that cannot be mounted to the wall: SL750H, DE700IP PRO, DE900IP PRO, DX800a, SL400H, SL610H PRO, T26P, T28P and the T38G.

The last of the Gigaset SL78H

Stock of the Gigaset SL78H has now all gone! (07/12)

The Gigaset SL78H is now end of life and with limited number of stock the handsets are going fast!

The recommended replacement for the SL78H is the slick and stylish Gigaset SL400H

Key Features:

  • Advanced handsfree
  • Colour graphic TFT display
  • Illuminated keys
  • 500 entry address book
  • Bluetooth (headset & data transfer)
  • Room monitor
  • Mini-USB
  • Vibrate mode

Find out more information about the Gigaset SL400H

Cordless IP Conference phone bundle

Konftel 300W is now discontinued and has been replaced by the Konftel 300Wx

Buy a Konftel 300W DECT conferencing phone and get 75% off the Gigaset N300IP DECT Base.

Konftel and N300IP Bundle

The Konftel 300W is the DECT (wireless) model from the Konftel 300 family of conferencing phones. By registering the 300W with a Gigaset N300IP DECT base this bundle creates an extremely competitive, flexible and portable IP conferencing solution.

This package is ideal for every day office use and particularly where you may need to make ad-hoc conference calls and have the flexibility to conference from different rooms etc.

To find out more information about this solution, pricing and to purchase this bundle, contact our team on 01484 840048 or send us an e-mail to contact@provu.co.uk

Please note: We are a trade only distributor, this offer is only available to trade sellers only. To become a reseller – fill in our online form.

ProVu Announce Gigaset N300IP & A510 Bundle

To celebrate the release of the new Gigaset 049 Firmware which now enables full compatibility between the A510 handset and N300IP base, we are pleased to announce a new bundled package at a reduced price. The aim of this bundle is to establish the combination of the N300IP base and A510 handset as the natural replacement for the hugely popular Gigaset A580IP. And although there is a small increase in price the new N300IP Firmware allows it to be deployed using our fully automated Provisioning system ProSys and allows 3 simultaneous SIP calls plus one PSTN call.

Because the N300IP can support upto 6 handsets we are also offering up to 5 additional A510H handsets at a reduced price with every A510H and N300IP bundle purchased.

To find out more information about this solution, pricing and to purchase a bundle with up to 5 additional handsets, contact our team on 01484 840048 or send us an e-mail to contact@provu.co.uk

Please Note:
1. This Bundle will run whilst stocks last
2. Only 5 additional A510 handsets can be bought with each N300IP-A510H bundle.
3. Prices exclude VAT and delivery charges

Want pricing? Log on to our online price list or give us a call on 01484 840048

Part Codes: N300IPA510-1 N300IPA510-2 N300IPA510-3 N300IPA510-4 N300IPA510-5 N300IPA510-6

Reasons why NOT to buy the German variant of the Gigaset DX800A for use in the UK

Over recent days, having tested a German variant DX800A purchased from two of the Amazon UK German traders I have discovered the following:

  1. Fixed line is only configured for ISDN, major issue for most UK users unless they are connecting to ISDN.
  2. Outbound call “line” Selection differs: when you make a call using UK variant you can select from DX800/IP line (if set up), Fixed Line (PSTN) & Mobile. For German variant you can only select ISDN, IP & Mobile. I looked through the Web UI and can find no option to enable the PSTN.
  3. German language menu settings as default (we know about this already and can be changed in the menu).
  4. German language for answering machine voice option prompts which cannot be changed. This makes the answering machine completely unusable to anyone that doesn’t speak German.
  5. Gigaset.Net doesn’t and can’t be used for outbound calling (refer to point 2, need to call via the DX800A which isn’t offered as a connection path).
  6. German PSUs.
  7. German language UG.

The UK version of the Gigaset DX800A is only available to Gigaset Pro Authorised and Certified resellers.

Find out more about becoming a Gigaset Pro Authorised reseller

Recommended replacement products

Recently we have added lots of new items to our product portfolio but have also had to say goodbye to some old ones too.

A lot of the items do not have a direct replacement from the manufacturers, so here is a guide to our recommended replacements:

Discontinued products Recommended replacements
Gigaset C47 Gigaset C59H
Gigaset C475IP Gigaset C59H and Gigaset N300 AIP
Gigaset S68 Gigaset S79H
Gigaset S685IP Gigaset S79H and Gigaset N300 AIP
Gigaset HC450 ProTalk SIP doorphones
Cisco SPA-901 Cisco SPA-301G
Cisco SPA-921 Cisco SPA-303G
Cisco SPA-922 Cisco SPA-502G
Cisco SPA-941 Cisco SPA-303G
Cisco SPA-942 Cisco SPA-504G
Cisco SPA-962 Cisco SPA-525G2
Cisco SPA-525G Cisco SPA-525G2
snom M3 snom M9*

As these are not direct replacements some of the features may vary. Please check out the product information pages to make sure the items have all the features you need.

* Please note the snom M9 handset is not fully compatible with the snom M3 base and vice versa