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How to firmware upgrade a Konftel 300Wx

Below is a step-by-step guide on upgrading a Konftel 300Wx using the SD card method. You will need to download the firmware file found here: and put it in the root of a Fat32 formatted SD card. Once you have done this, follow the steps below:

Power on the device, once it has booted up insert the SD card. Then go to > Settings > Upgrade Mode:


The phone will enter the Firmware upgrade mode and prompt you to run the PC Suite to start the upgrade:


Instead, press the button on the bottom left corner of the phone, the device will then start reading from the SD card:


If the phone finds the upgrade file on the SD card, the screen will display the new firmware version. To start the upgrade, press OK. It will then start “Erasing” the firmware and upgrading to the new version. Do not power it off while the upgrade is in progress.


After it has finished “Erasing” the firmware upgrade is complete, click “Ok” at this message and you have completed the upgrade successfully. Once the unit has rebooted fully you can remove the SD card:


If you are still having problems please contact our support team.

Konftel launches new conferencing app

Konftel has developed a free mobile app for handling conference calls. Konftel Unite enables users to join conference calls and online meetings quickly – an ideal solution for remote workers and staff who are out and about.

Users can dial into conference calls with just one click, join sessions in various web meeting applications including Google hangout and WebEx. User are also see a complete overview of their upcoming events and meetings from multiple calendars simultaneously. The app works seamlessly with traditional Konftel devices for optimum audio performance.

Konftel’s UK Sales Director, Jeff May, says Konftel Unite is an intuitive and powerful collaboration tool that represents the next step in audio conferencing convenience, putting the power of conferencing in a pocket – anywhere.

Users can also receive notifications and call alerts, take text and voice notes and share them with others – as well as see who has been invited to a meeting.

Konftel Ego – The Must Have Personal Conference Phone


We are delighted to launch the new Konftel Ego personal conference phone! Ideal for both business and personal use, the Ego is Konftel’s most portable device yet. With its compact size it is ideal for people who frequently travel and we believe this is set to be the next must have gadget.

Featuring both Bluetooth and USB connectivity, the Ego can be easily paired with mobile, tablet and desktop devices. Plus, with advanced NFC functionality, compatible mobile devices can be paired in seconds.

Find out more here:

How to set up the Konftel 300Wx with the IP DECT 10

If you have a Konftel 300Wx and an IP DECT 10 and are having problems registering the two, here is a simple step by step guide on how to do so:

1) go to the web interface of the IP DECT 10 > go to the “Server” tab on the left and “add new server” > add the IP address/URL of your pbx to the registrar box and then save.

2) go to the extension tab at the left side and add a new extension by clicking on any of the numbers 1 – 20 in the IDX column> add the extension number, authentication user name and password from your pbx, tick the box at the top right that says add handset and then save.

3) tick the box next to the extension you just added, then click on “start SIP registration” below the extensions table, now go onto the handset tab at the top, next to extensions, click on the IPEI default of 0000000000000 and change “Alarm Line” to the extension number and press save.

4) tick the box next the handset you just added, then click on “Register Handset” under the handset table.

5) on the handset go to menu> settings > DECT > register > press BASE 1, then it says “ENTER PIN CODE” enter “0000”.

6) Device will start searching and should say success on the screen. Now refresh the web interface and the IPEI should have a long digit number instead of 0000000000000. it will now be registered and working.

If you follow the guide above and still have problems, contact our support team.

Meet the Konftel family

With many company travel budgets tightening, conferencing phones are becoming an essential tool for minimising costs and improving productivity for all types of businesses. Leading conference phone manufacturers, Konftel offer a wide range of solutions to meet your customer’s individual needs, including systems for those people on the move.

300Wx 55W 300IP
The Konftel 300Wx offers a wireless DECT solution, allowing users to hold conference calls where and when it is convenient for them, without the need for network points or power sockets. Specially designed to be the hub of your communications, the Konftel 55W allows you to simply connect your computer, mobile phone/tablet or desk phone for superior audio quality. The Konftel 300IP combines all of the benefits of IP telephony with conferencing functionality, ideal for meetings and boardrooms.

For pricing and stock information, please see our reseller portal ProSys, if you do not have a ProSys account and would like to register your interest with us, please complete our ProSys account request form.

End of Year Conferencing Promotions from ProVu

We are delighted to offer ProVu resellers some excellent money-saving promotions across our range of Conferencing Solutions. Available until the end of the year and whilst stocks last, ProVu resellers can purchase both the Konftel 300Wx and Yealink CP860 Conference Phones at reduced prices.

Pricing and stock information is available on our reseller portal, ProSys. If you would like to become a ProVu reseller, you can apply via our online reseller application form.

Zero touch provisioning now available on Konftel and Polycom IP phones

We are pleased to announce that we are now able to offer our fully automated provisioning services for the full range of both Polycom phones and Konftel IP conferencing phones.

For many years now we have been providing resellers a fully automated provisioning service for Snom, Yealink, Gigaset, Panasonic and Cisco. Now, with increasing demand for both Polycom and Konftel phones our technical team have developed our hosted provisioning platform to support both Polycom and Konftel.

Polycom’s Secure Provisioning

For Polycom phones we are utilising the proven Secure Device Provisioning method of client certificate authentication, this enables our provisioning service to provide real confidence that you can order Polycom phones to be shipped direct to your customer’s site and for them to obtain their settings in a secure manner. Phones provisioned by ProVu in this way simply need to be connected and they will work out of the box.

More Information

To find out more about our provisioning services and how to get started please visit our Automatic Provisioning webpage

How to guide – Pairing Konftel 300Wx to an N300IP

The Konftel 300Wx can be paired with a Gigaset N300IP as a gap compatible device. This will allow the Konftel 300Wx to make and receive calls via the N300IP. Please note that the 300Wx does not bridge conference calls and it is unable to transfer calls. The N300IP allows the 300Wx to connect to VoIP and/or a fixed line. Below is a simple setup guide of how to pair the N300IP and 300Wx:

How to put the Konftel 300Wx in to registration (Pairing) mode

1) Power on the Konftel 300Wx

2) Once the device has booted press the settings key (it is a symbol of a cog)

3) Scroll down to “settings” and then press OK

4) Once in the settings section select “DECT”

(Before continuing to the next step, put the N300IP in to registration mode)

5) Once in “DECT” Select “Register” and then choose the base you would like to pair the Konftel 300Wx up to.

6) Once the base has been selected enter the “pin code” and then wait for the Konftel and the N300IP to pair.

(The pin code is what you enter to access the WUI of the base).

How to put the N300IP in to registration (pairing) mode using the WUI

Note – You can also pair the Konftel to the base by holding the pair button on the front of the N300 when the Konftel is in registration mode

1) Power on the N300IP

2) Log in to the web user interface for the N300IP

3) Click the “Settings” tab on the WUI of the N300IP and then select “Management”

4) Under “Management” select “Miscellaneous”

5) On the “Miscellaneous” page select “Start registration”

6) After selecting “Start registration” put the Konftel 300Wx in to register mode.

Number Assignment

1) Once the Konftel has paired to the base, log in to the web user interface of the N300IP

2) Once logged in to the WUI click the “Settings” tab and select “Telephony” and then “Number Assignment”

3) Once the “Number Assignment” page has loaded you can rename the INT slot that the Konftel has been assigned and you can also choose which connection (extension) the Konftel will use to make and receive calls.

IMPORTANT NOTE – In order for the N300IP and Konftel 300Wx to work properly you will need to turn “ECO Mode+” off. (If this setting is turned on, after a while the Konftel 300Wx loses connection to the base)

“Eco Mode+” can be found in “Miscellaneous” on the WUI of the N300IP

Visit ProVu at the Convergence Summit North 2015

Once again ProVu will be exhibiting at the Convergence Summit North and this time it is being held at the International Centre in Harrogate on 17th and 18th March.

This is a great opportunity to come and meet the ProVu team and view the latest products from snom, Konftel, Gigaset and Sangoma.

On display this year we will be featuring the exciting Gigaset Maxwell 10 tablet phone plus their latest cordless handsets. We will also have the very latest phone designs from snom with their D7 series. Sangoma will also be showcasing their new mini SBC which is designed for small companies and branch offices with call handling from 5 to 16 calls. And for the first time we will be joined by Konftel with their range of conference phones which support SIP.

We will be located on stand 47 and we would love to meet as many of you as possible. All you need to do is register to attend at the link below.

Pre Register Now to attend the show

We look forward to meeting you at the show and if you have any queries or would like to arrange a meeting please drop us a line at

Cordless IP Conference phone bundle

Konftel 300W is now discontinued and has been replaced by the Konftel 300Wx

Buy a Konftel 300W DECT conferencing phone and get 75% off the Gigaset N300IP DECT Base.

Konftel and N300IP Bundle

The Konftel 300W is the DECT (wireless) model from the Konftel 300 family of conferencing phones. By registering the 300W with a Gigaset N300IP DECT base this bundle creates an extremely competitive, flexible and portable IP conferencing solution.

This package is ideal for every day office use and particularly where you may need to make ad-hoc conference calls and have the flexibility to conference from different rooms etc.

To find out more information about this solution, pricing and to purchase this bundle, contact our team on 01484 840048 or send us an e-mail to

Please note: We are a trade only distributor, this offer is only available to trade sellers only. To become a reseller – fill in our online form.

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