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Panasonic

Panasonic Single cell + handsets New


Introducing the all new KX-TGP700 Single Cell DECT system and the KX-TPA70 & TPA73 handsets from Panasonic.

Discover Panasonic’s New releases

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 Panasonic KX-TGP700
The KX-TGP700 Single Cell DECT system truly is impressive, with up to 16 simultaneous calls and up to 16 handsets. Perfect for the expanding small business, the KX-TGP700 is ideal for those looking for something in-between the standard single-cell and larger multi-cell systems. The unbelievably smart system is also able to be bundled with a range of selected handsets enabling you to mix and match to create a unique package solution.

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 Panasonic KX-TPA70
The KX-TPA70 wireless DECT handset offers users and easy to use device, featuring a large colour display and easy to navigate interface with a comfortable rubber grip. The KX-TPA70 is compatible with both the KX-TGP600 & TGP700 with the flexibility of extended range indoors and out.

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 Panasonic KX-TPA73
The KX-TPA73 provides an advanced option to the KX-TPA70, featuring a similar large colour display and comfort grip, the KX-TPA73 comes with improved battery life as well as additional features like Built-in Bluetooth and swivel belt clip. Compatible with both the KX-TGP600 & TGP700.

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Making isolation not feel so isolated

With remote working comes a certain solitude, while the world is more connected than ever we still crave human interaction. With Video IP phones from the likes of Yealink, Polycom, Panasonic and Cisco, you are able to offer your clients a complete solution to better stay in contact with their workers. Making isolation not feel so isolated.

Discover IP Video Phones with ProVu

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 Yealink VP59 Video Desk Phone
Completing the recently launched T5 series, the VP59 is Yealink’s flagship smart video phone. Operating on the Android 7.1 system, the VP59 provides cutting-edge capabilities at an affordable price point*.

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 Yealink T58V
A simple to use smart media phone that provides an enriched HD audio and video calling experience for business professionals. Featuring a large 7″ adjustable colour touch screen communicating with your team couldn’t be easier.

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 Cisco 8845 Multi platform
Featuring a large 5″ high resolution colour display, as well as wideband audio for crystal clear voice communications. The 8845 features a 720p HD video camera for two-way video calling.

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*The VP59 also comes as a native teams device, contact a member of the ProVu team to find out more.

6 Essentials for Remote Working

With an estimated 20 million people in the UK set to be working from home, we are here to support you in ensuring these workers are set up as soon as possible. Together with the resilient cloud solutions now available, we can ensure comms efficiency is maintained across all businesses.

While everyone’s set up will differ, we’ve put together what we think are the most important product sets to keep in mind when assessing your customers’ needs.

PSU/PoE Injector/ Switch

Power Supplies

For those utilising a VoIP phone outside of the office, additional power supplies, PoE injectors or switches may be needed for devices to function, get in touch to discuss what is needed for your solution.

Softphones & Licenses

Softphones & Licenses

Both CounterPath and 3CX offer apps and remote working functionalities as part of their offering. For easy collaboration and conferencing, these licenses can be a fast resolution for those who don’t already have cloud/hosted services in place.

Headsets

Headsets

Whether being used with a desk phone or computer/laptop, headsets help to ensure call quality is of optimum clarity. Available with a range of connectivity, we have USB, Bluetooth and long range DECT headsets readily available.

Personal Speakers

Personal Speaker Phones

Products such as the Konftel Ego, Yealink CP900 and Sennheiser | EPOS Speakerphones are excellent personal devices. Simply connect to a compatible desk phone, computer or mobile device to join a conference call with optimal audio and voice quality.

Desk Phones

Desk Phones

Many users are accustomed to using a desk phone, maintaining the same set up at home can be a great way to create some level of normality to workers who are new to home working.

We have the ability to provision the majority of the desk phones we supply, these devices can then be remotely managed from your desk.

WiFi & Cordless phones

WiFi & DECT Phones

For those who don’t have the ability to connect a phone via a network cable, we also have a range of WiFi and DECT handsets available. Users have the option to select either cordless or desktop models to suit their preferred method of working.

With many items now in stock and available for fast delivery, simply contact our team today to discuss your home working requirements.

Contact our specialists today!

ProVu DECT Survey & Installation Services

DECT Solutions offer users a great level of flexibility, but we know large areas can be difficult to cover with wireless or DECT Handsets. Using a multi-cell solution over repeaters, you can offer an improved end user experience by significantly increasing the amount of devices and concurrent calls available within the space covered.

Thanks to our white-labelled DECT services we can help you to quote and install your customers’ cordless systems. With our specialist vendor-trained team, you can relax in the knowledge that your quotes include the correct equipment to provide an optimum level of coverage to meet your customers’ requirements. Whether you’re looking for assistance with quoting hardware or installation services to implement a whole new system and the required network infrastructure (including cabling), our team are on hand to help simplify your DECT projects.

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DECT products covered by our service include:

Gigaset Logo Panasonic Logo RTX Logo

What to do next?

To organise a DECT survey/installation for one of your projects or to find out more simply call us on 01484 840048 or email contact@provu.co.uk. Pricing is supplied on an application basis and is subject to additional charges.

Meet ProVu Vendors at CEBIT!

The 2018 CEBIT exhibition is quickly approaching! Taking place in Hannover, Germany, the show will run from the 11th – 15th June and is known as Europe’s Business Festival for innovation and digitisation.

A number of our vendor partners will be exhibiting at the show, some of whom are offering free tickets to attend!

ProVu Vendors Exhibiting at CEBIT

Hall 13, Stand C122
Hall 13, Stand C96
Hall 13, Stand B110
Hall 13, Stand C84
Hall 13, Stand D112

Important Panasonic Provisioning Notification

Important Panasonic Provisioning Notification

We have been informed by Panasonic that phones manufactured in mid-2017 have a problem with the embedded client certificate.

Affected devices are all TGP600/HDV series manufactured from July to November 2017. The issue is that the certificate loaded into the device at the point of manufacture only lasts for one year instead of the usual thirty. This affects provisioning systems which secure connections by validating a device’s client certificate. As a result of this, at some point in July 2018, these devices will start to fail to provision if client verification is being used.

The fix is to upgrade the firmware of the device to the following versions (or newer):

Model Name Firmware Version Download Link
KX-TGP600 06.021
KX-HDV130 06.121
KX-HDV230 06.121
KX-HDV330 06.021
KX-HDV430 06.021

For customers using our provisioning platform, please contact us to organise upgrades of your phones. We can handle this automatically for you, but will require your consent to do so – phones will not be automatically upgraded.

For customers using other provisioning systems, please get in touch with whoever manages the system to organise the upgrades. If they require assistance, we are happy to help.

Panasonic has also provided a website for checking your phones.

We would like to apologise on behalf of Panasonic for any inconvenience this may cause. If you have any questions, please don’t hesitate to get in touch, you can call us on 01484 840048 or email support@provu.co.uk.

We’ve expanded our White-Labelled DECT Services!

We’ve expanded our white-labelled DECT survey and installation service to now include Panasonic, RTX and Snom multi-cell systems, helping you to give even more options to your customers.

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Having launched our DECT services back in August last year our team has been busy carrying out Gigaset DECT surveys and installations across a variety of locations throughout the UK. With surveys starting from just £150.00* DECT systems need not be a complicated product to quote for. Discuss your requirements with a member of our team today and enhance your offering!

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*Survey and installation services are quoted on an application basis and are subject to additional charges.

Congratulations to ITSPA Awards 2017 Winners!

ITSPA Best Business ITSP (Medium Enterprise) Winner VTSL

The ProVu team had a great day last week at the ITSPA Awards – this year’s ceremony was held at The Tower of London on the Tuesday 9th May.

As proud sponsors of the ITSPA Awards, we would like to congratulate all finalists and winners of the 2017 ITSPA Awards. Having sponsored the awards for the last 5 years, we believe the ITSPA Awards are a fantastic opportunity to celebrate the hard work and achievements in the industry over the last 12 months, and this year saw some exceptional accomplishments!

For those who have missed it, here is a list of this year’s winners and highly commended entries:

Award Winners
Best Business ITSP (Small Enterprise) – Hello Telecom
Best Business ITSP (Medium Enterprise) – VTSL
Best Business ITSP (Corporate) – NFON
Best VoIP CPE – Panasonic
Best VoIP Infrastructure – Gamma
Best VoIP Innovation – Edgewater Networks
Best ITSP Reseller – Arrow Business Communications
ITSPA Members’ Pick – NICC
ITSPA Champion – Peter Cox

Highly Commended
Best Business ITSP (Small Enterprise) – Voipfone
Best Business ITSP (Medium Enterprise) – Orbtalk
Best VoIP CPE – Snom
Best VoIP Infrastructure – aql
Best VoIP Innovation – Vonage
Best ITSP Reseller – Sprint Convergence

 

Kate Stolworthy, Muhammad Bajwa, Darren Garland and Alison Mattimoe – Enjoying a day out at The Tower of London

SIP-TLS with the Panasonic TGP600

The Panasonic TGP-600 DECT phone supports encryption of SIP signalling and audio (RTP) using the common SIP-TLS and SRTP methods supported by many VoIP platforms.

Configuration is very simple.  In the SIP Settings page:

Important settings are:

  • Proxy Server Port, Registrar Server Port, Presence Server Port.  The standard port for encrypted SIP is 5061 (rather than 5060 for normal plain-text SIP).  This depends on your SIP platform.
  • Transport Protocol. Set this to TLS
  • TLS Mode.  Depends on your platform but SIP-TLS is what I am using with an Asterisk PBX

All other settings on that page are the as normal.  You might need to alter some of the SRTP settings for voice encryption, on the VoIP Settings page:

  • SRTP Mode. This also depends on your SIP platform but Asterisk doesn’t handle negotiation of encryption so if it is being used at all, you need to get the phone to always use it, not attempt to negotiate.  In that case, this setting is set to “SRTP”

Certificates

By default the Panasonic phone is set to accept all certificates (meaning that self-signed certificates will work OK).  You can provision the phones to verify the certificate if you want to using the setting SIP_TLS_VERIFY_1_=”1″.  You need to ensure that you have loaded the necessary root certificate beforehand.

Why use TLS & SRTP?

Security:  If you are able to sniff the traffic on someone’s network (e.g. using Wireshark or tcpdump) then you will capture any VoIP calls going on.  A tool such as Wireshark can be used to extract the audio from the RTP packets on the network.  The SIP packets can be read in plain-English and can be used to ascertain certain things such as what extension numbers there are, who is phoning different numbers etc…

If the SIP traffic is encrypted then no-one can see it other than the telephone and the SIP server at the other end (much like HTTPS used by secure websites).

If the RTP stream is encrypted then the audio cannot be extracted from the network without access to the SRTP keys generated on each call.  If you try this using Wireshark, the audio file you’ll get out of it will contain only white-noise.  Because the encryption keys for SRTP are generated on each call and send within the SIP packets, it would make no sense to use SRTP without encrypting the SIP packets as well.

Hiding SIP from Application Layer Gateways:  Routers with SIP-ALGs built into them are the biggest single cause of issues with SIP, things such as one-way audio, calls cutting out, calls failing to connect etc…. can all be caused by a SIP-ALG on a router.  The job of the ALG is to keep an eye out for SIP packets going past and then to modify them in an attempt to fix them up to work through NAT.  But they nearly always cause more problems than they solve.  A less obvious attraction to SIP-TLS is that if the SIP traffic is encrypted, then a SIP-ALG cannot possibly see any SIP traffic going through it and much less, make any modifications to it.  This can be very useful for remote phones talking to a hosted PBX or a central office PBX.

The latter advantage is the main reason I am seeing people interested in SIP-TLS or already using it, rather than it’s intended use which is for secure calling.

Panasonic TGP600 now available to purchase as a standalone base

Following the launch of the TGP600 around 18 months ago, we have received requests from resellers wanting to order the base station as a stand alone item. After passing these requests on to Panasonic they have now launched the TGP600G as a standalone version of the TGP600 base station.

This new DECT base provides you with far greater flexibility by enabling you to build your own DECT solution with any mix (up to 8) of the following compatible handsets:

Handset Features
TPA65 DECT Desk Phone Wireless desk phone – no network cable, only power cable required.
1.8″ colour TFT display
Headset support
UDT121 Premium DECT Handset 1.8″ Colour LCD display
Built-in Bluetooth
Headset support
UDT131 Ruggedised DECT Handset IP65 Protection
Built-in Bluetooth
Headset support
TPA60 DECT Handset
(This handset comes bundled with the TGP600)		 Low cost DECT handset
1.8″ Colour TFT display
Headset support

The KX-TGP600G is now available to order through our reseller portal, ProSys. If you do not have access to ProSys and would like to register for an account, please complete our ProSys Account Request Form.