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ProVu Services

Keep it SIM-ple

We understand how challenging it can be for service providers to manage SIM stock holding, administration, and fulfilment. That’s why we’re here to offer our comprehensive SIM fulfilment service, designed to make your life easier and streamline your operations.

Discover Our SIM Fulfilment Service

Our SIM fulfilment service offers a complete solution, including shipping and management, tailored specifically for service providers like you. Here’s how our process works:

Seamless Order Placement

Your customers place orders through your website or CRM system.

Real-Time Stock Updates

We provide real-time online stock status in XML, ensuring your system and website are always up-to-date with your own SKU for your SIM stock.

Automated Order Processing

Orders are automatically passed to ProVu for quick and efficient processing.

Choice of Packaging

We send the cards out, either plain or branded with your company logo.

Same-Day Shipping

Orders are processed and shipped the same day during normal working hours.

Hassle-Free Delivery

We can store your SIM cards and pre-insert them into devices like 4G routers and the new 4G dongle, arriving at site in one convenient package.

Electronic Tracking

You receive an electronic callback of the SIM card serial number and customer details.

Personal and Professional Service

We go the extra mile to ensure your customers have a seamless experience. Our service allows you to personalise SIM cards with your own branded packaging and marketing materials, leaving no affiliation with ProVu. Simply provide us with your printed marketing materials, and we’ll handle the rest.

Explore our branded services

Why Service Providers Love Our SIM Fulfilment Service

1. Save Time and Money
Reduce administrative tasks and associated costs with our automated online ordering system.
2. Minimise Errors
Automation and real-time updates minimise the risk of errors.
3. Hassle-Free Fulfilment
Focus on your core business while we handle the fulfilment.
4. Cost-Effective Solution
Our service is designed to be cost-effective without compromising on quality.
5. Flexible Delivery Options
Enjoy same-day dispatch with various delivery options.
6. Tailored Service
We offer a personalised service to meet your unique needs.

New 4G Dongle

We can store your stock of SIMs and provide 4G backup dongles. We’ll pre-install your SIMs, offering customers a seamless plug-and-play experience while reducing shipping costs. It’s important to consider the risk of internet connection failure, which could leave customers offline and impact company productivity. By offering your customers a complete package, you can provide them with peace of mind, knowing they are backed up.
  • Cost savings from disruption caused by downtime
  • Simple to install & add to existing solutions
  • Low-cost alternative to 4G routers
  • Create an upselling opportunity for your sales team

Explore the 4G Dongle

And Our Services Don’t Stop There…

Our Extensive Services
We offer a range of services designed to simplify your installation process and ongoing device management. From advanced replacements, to project design and remote installation support, whatever you need we’ve got your back. Discover how our services can add more value to your orders.

Discover more with ProVu Services

We would love to discuss how our SIM fulfilment service can simplify your operations and enhance your customer satisfaction. Get in touch with our team today at 01484 840048 or email contact@provu.co.uk. If there’s a specific service you’d like to use or if you have any other ideas we could help with, please let us know.

Add a Personal Touch to Your Deliveries

Have you considered adding a personal touch to your customers’ orders? We can help you add a personal touch to any order, just choose the service you need and let us take care of the rest. We’ll dropship your orders directly to your customers for you, leaving you more time to focus on the important things.

Branded Despatch Notes
We can ship items direct to your customers with your own branded despatch notes, this service is FREE, quick and simple to set up. Simply supply us with your logo, artwork, and any wording you would like to include and we can take care of the rest.

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Marketing Inserts
Got a promotion or message you’d like to share with your customers? Add a personal touch to your order fulfilments and include a copy of your latest marketing flyers, stickers, or gifts in any of your parcels. Get in touch to discuss your ideas.

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Device Printing
Go the extra step and add your own or customers’ logo to your ordered devices. We can arrange for items such as phones and routers to be printed with your logo, helping to strengthen your brand. Get in touch to find out more.

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Branded Packaging
Bring some colour to your shipments with branded packaging. We can assist you with adding your custom logo, artwork, and design to your packaging with custom boxes, packing tape, and unit packaging sleeves. Speak to one of our team to find out more.

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SIM Fulfilment Services
Reduce the stress and hassle of stock holding, admin, and fulfilment with our SIM fulfilment service. Personalise your SIM cards with your brand and we can take care of the rest.

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Our Services Don’t Stop There…

Our Extensive Services
We also offer a range of services designed to simplify your installation process and ongoing management of your devices. Explore what our services can offer you and how we can add more value to your orders.

Discover more with ProVu Services

We’re here to help you and make your processes as easy as possible. If there is a service that you would like to use or if you have something else in mind we could help with, please let us know.

Fanvil Provisioning? We’ve got your back!

Exciting news! Fanvil provisioning is now here! Available across a range of Fanvil devices. You can now benefit from our renowned zero-touch service all while using the same familiar interface of ProSys provisioning.

Enjoy the same secure service you’re used to across the majority of Fanvil devices. Whether you’re looking to cut costs and ship items direct to site, or perform bulk firmware upgrades from the comfort of your home office. We’ve got your back.

With our automatic provisioning service, you can ship items direct to your customers ready to plug & play. Once deployed, you can then remotely manage your devices, wherever you may be.

Set Up Your Fanvil Provisioning Template!

 

Supported Fanvil Devices


V62

  


V64

  


V65

  


V67
 


X210

  


X210i

  


X3SG

  


X3SP-V2

  


X3SW

  


X3U

  


X4U
 


X5U

  


X7

  


X7A

  


X7C

  


GA10

  


GA11

  


W611W

The Road Ahead

There’s no stopping us! We are working on extending our provisioning service to more Fanvil products. Next in line are the Intercoms and Hotel phones – watch this space for more information coming soon!

Create Your Own Customer Experience

Did you know we offer a range of personalised services to help you deliver the experience you desire? Find out more about how we can help you create a unique customer experience today.

Discover ProVu’s Bespoke Services

Important ProVu Shipping Price Update

As of 20th June we will be updating our shipping prices.

Over the last few months we have had a number pricing increases on all our carriers due to the increased price of fuel in the market. We have been monitoring this carefully and as a result we have reviewed our shipping prices. The good news is that on 90% of our outbound deliveries we have taken the commercial decision to reduce our shipping costs. These reductions will be on our most common services of standard next day delivery.

However, for that remaining 10%, we have had to increase our delivery charges. This includes non-standard shipping areas (non-mainland uk) e.g. Scottish Highlands, Northern Ireland and Isle of Man.

The increases of our courier’s fuel surcharge were just too large and where we could, we have absorbed some of it, but the rest we have had to pass through. These price changes will come into effect on the 20th of June.

New Pricing Based on Standard UK Areas

APC ProSys Standard
Mail pack: Small, up to 1 kg £5.09 £5.59
Courier pack: Medium, up to 5kg £6.34 £6.84
Box: (There can be multiple boxes per consignment) Up to 20kg £8.63 £8.63
Additional kg: between 20kg and 100kg £0.34 £0.34
Additional kg: 100kg + £0.47 £0.47
DPD ProSys Standard
Express pack: Small, up to 5kg £7.13 £7.63
Box (Base price for 1 parcel) £8.79 £9.26
Additional parcel £5.41 £5.41

Delivery prices to non-standard UK areas including, Scottish Highlands, Northern Ireland and Isle of Man will be charged at a higher rate.

If you require any additional information please contact us on 01484 840048 or email contact@provu.co.uk.

You Could be Missing Out!

Did you know, besides our award winning reseller portal, ProSys, ProVu also offers a multitude of services and features you may not be taking full advantage of.


Personalisation

Make your orders your own. Add your own branded marketing inserts or packaging to your orders and even your own logo to selected devices. Let us help fulfil your objectives through every step of the customer journey.

  • Device Printing – Add your own or your customers’ logo to selected devices.
  • Marketing inserts – Customise your delivery with leaflets, install guides, brochures or thank you notes.
  • Branded Packaging – Make your deliveries your own with custom logos and customised packaging, packing tape or unit packaging sleeves.
  • Branded Despatch Notes – Add your own branded letterhead, despatch notes and invoices to your shipment.
  • SIM fulfilment services – Personalise your SIM cards with your own branded packaging and let us take care of the stock, admin and fulfilment.


Education

Boost your skills & understanding for some of the industry’s top brands. Take advantage of our hosted online and in person training courses. With a wide range of topics there is always something that can boost your teams skills.

With specific training courses in

  • 3CX
  • Algo
  • Snom Certified Engineer Programme
  • Gigaset
  • Sangoma Vega Gateways
  • Yealink
  • Mechanical Installation Courses for IP Access Control
  • Mechanical Installation Courses for IP Audio
  • Multi Cell Deployment Training – Radio Mapping
  • Onsite Sales Training


Device set up and installation services

Pick and choose what you need as and when you need it. Choose from pre-installation surveys, installation services & support as well as device management for existing, new and adopted devices.

  • White Label Survey and Installation available for 2N IP Access Control & IP Audio
  • Handset Pairing & White Label Survey and Installation available for DECT
  • Remote Installation of IP Audio / IP Access Control / VoIP Gateways
  • Video Conferencing Solutions & White Label Installation
  • Project Design Consultation, (PCI) Pre-Sale Compatability Investigation & Interoperability Testing
  • Device Management & Provisioning

Explore a full list of our services here

We’ve got your back! While we offer a host of services for you to make the most of if there’s something else that you feel could benefit your business, please feel free to get in touch. Speak to a member of our team today on 01484 840048 or email contact@provu.co.uk to discuss your requirements and how we can help you achieve more!