Connecting a V2.0 Expansion Module to a D315 or D305 phone:
If you have an Expansion Module V2.0 (discontinued product), you can use it with the D315 and D305 phones by connecting it to the phone‘s EXT connector , but please note and make sure to heed the following warning:
Warning: Attach the module to the phone with one screw only, using the top hole. Using a screw in the
bottom hole will damage the phone‘s PCB! 
Joining the D3 and D7 series, Snom have introduced the new D345 and D745 IP Desk phones. These models both feature a second screen with self-labelling programmable function keys. This paperless design gives a smart look and increased flexibility to customise your programmable keys as and when you require, without having to manually update paper labels.
Find out more information about these new models:
For Snom phone models 710/715, there is a slight display difference when using the DND mode on phones using the 8.7.5.35 firmware. With previous versions of firmware, when DND was active, a banner would be displayed across the screen; with 8.7.5.35 and newer versions, this is not the case. Instead, it just displays a small message.
In order to fix this problem:
1. Copy all of the following URL:
PhoneHasTextMessages PhoneProvisioningFailed
2. Replace “phoneIPaddress” with that of the phone you are using.
3. Enter into your web browser and it should fix the problem. The DND message should now look like the one below.
It’s approaching that time of year again! With less than 4 weeks to go until the 2016 Convergence Summit South, we wanted to give you a sneak peek of who will be joining us and what you can expect to see on our stand.
This year we have doubled the size of our stand, allowing us to exhibit even more new, exciting products across a wider selection of our vendor partners. Joining us on stand 74 will be representatives from: 2N, Cisco, Gigaset, Panasonic, Sangoma and Snom.
To be there, simply register for your free visitor pass below:
Register now to attend the show
We look forward to seeing you there!
We have received notice from Snom that the Snom 320 will be going ‘end of life’. From our current stock levels, we predict that our stock will last until mid August 2016. Please note; this is only a prediction and our ability to supply this model is ultimately dependent upon the orders we receive. Once our stock has run out we will be unable to replenish it.
Up to date stock availability can be seen on ProSys.
I have just accidentally discovered a very strange bug (or feature?) on a snom phone.
It affects 8.7.5.35 firmware and possibly others. When tested on firmware 8.7.5.13 this doesn’t occur.
If you set up a SIP account, any SIP account (doesn’t even have to be a real working one) and the SIP password contains the word “monkey”, you get the following error message and the account will not work:
I have informed Snom about this. I’ve never had a customer reporting this problem, it is just funny.
It has always been possible to manage firmware upgrades using our online phone management portal, ProSys. Support staff can do this very quickly by selecting from a drop-down box of available firmware on the portal.
What happens if you want a newer firmware, or just one which isn’t listed in the drop-down (yet!)?
Well, fortunately, it is possible to provide a custom setting in most cases to allow you to select the firmware you wish to provision to a device.
Proceed with caution…
You can use the “Quick entry” to add configuration settings to an individual device.
This allows you to add (key, value) pairs to the provisioning settings, giving you the power to provision firmware directly.
| key | value | |
|---|---|---|
 |
SYMB_ITEM_BS_IP_Data1.aucS_SPECIAL_DATA_SRV | http://p.gigaset.me.uk/profiles/n510_238/42/fw238.bin |
 |
FIRM_FILE_PATH | http://pana.provu.co.uk/fw/TGP5xx-DECT-22.88_HW1.fw |
 |
firmware | http://snom.provu.co.uk/sw/snom300-8.7.5.44-SIP-f.bin |
 |
firmware.url | http://yealink.provu.co.uk/fw/T41/36.80.23.1.rom |
Warning: If you are not sure you are doing this correctly, then stop! Speak to our technical team (support@provu.co.uk), we are happy to help.
As always, feedback is welcome, so please do get in touch.
After successful completion of functionality and usability testing, the entire range of Snom IP telephones has been certified for full interoperability with the FreePBX platform. This certification means the FreePBX Project engineering and development teams have tested Snom endpoints for functionality and usability within the FreePBX platform and EndPoint Manager.
Frederic Dickey, Sangoma Technologies VP of Marketing, stated: “FreePBX is all about freedom of choice for business communications systems. The addition of Snom’s phones to the list of supported endpoints in the EndPoint Manager module confirms our approach to the market. EndPoint Manager enables easy provisioning and management of supported endpoints directly from within the FreePBX Administrative GUI, saving a great deal of time in the implementation of systems.”
About FreePBX
FreePBX is an open source Asterisk® based PBX which can be managed and configured via a web browser. FreePBX can be installed manually or as part of the pre-configured Sangoma FreePBX Appliances that includes the system OS.
FreePBX Press Release:
https://www.freepbx.org/snom-endpoints-certified-for-freepbx/
Snom Press Release:
https://www.snom.com/press/snom-ip-telephones-certified-full-interoperability/
Snom has launched an industry changing platform called Snom.io that enables developers to create fully integrated applications for Snom’s io ready IP telephones. This allows the IP telephone to host personal, business, video, IoT, vertical and PBX applications.
Nadahl Shocair, Group CEO of Snom Technology AG explains “It will enable businesses to utilise more sophisticated and specific functions for their people, allowing them to configure their desktop telephones around the way they work. This delivers efficiency, cost reduction and increased employee performance and, therefore, empowering and improving the way people work and interact with the world around them.”
Types of applications you can make with Snom io:
Watch Snom io showcase for some examples of what is possible:
Developers can register to download development instructions on snom.io website. Developed applications can be shared to the entire Snom community.
For more information, visit snom.io
We have received an end of life notice from Snom for their Snom 300 model. We believe we have sufficient stock levels available that will enable us to continue supplying this model until the end of May 2016. However, this is subject to demand and is based on our usual run rates. We will keep you informed of the expected end of life date as we clear the last remaining stock.
If you have any queries or would like to discuss how these changes may effect any projects you are working on, please contact the ProVu team