Browse Tag

Snom

Recommended replacement products

Recently we have added lots of new items to our product portfolio but have also had to say goodbye to some old ones too.

A lot of the items do not have a direct replacement from the manufacturers, so here is a guide to our recommended replacements:

Discontinued products Recommended replacements
Gigaset C47 Gigaset C59H
Gigaset C475IP Gigaset C59H and Gigaset N300 AIP
Gigaset S68 Gigaset S79H
Gigaset S685IP Gigaset S79H and Gigaset N300 AIP
Gigaset HC450 ProTalk SIP doorphones
Cisco SPA-901 Cisco SPA-301G
Cisco SPA-921 Cisco SPA-303G
Cisco SPA-922 Cisco SPA-502G
Cisco SPA-941 Cisco SPA-303G
Cisco SPA-942 Cisco SPA-504G
Cisco SPA-962 Cisco SPA-525G2
Cisco SPA-525G Cisco SPA-525G2
snom M3 snom M9*

As these are not direct replacements some of the features may vary. Please check out the product information pages to make sure the items have all the features you need.

* Please note the snom M9 handset is not fully compatible with the snom M3 base and vice versa

Snom announce they are Microsoft approved with Snom 821 for OCS 2007 RC2

The snom 821 is now approved for use with Microsoft OCS 2007 RC2. This joins their other approved phone, the snom 300.

The snom 821 OCS edition will be on display from March 8-9 at UCEXPO in London, United Kingdom (Booth 717).

Read more from snom Channel UK: snom 821 Executive Phone Achieves Microsoft Office Communications Server Qualification in Microsoft’s Compatible Device Program

10 cool things you can do with your snom desk phone

snom video integration1. You can integrate video and can open doors with your snom phone when using the ProTalk SIP door entry phone
How: Connect your door with ProTalk door entry system and control it using snom phone. You can even see door phone video on snom 8xx series phone. The door phone has relays that can be activated using DTMF tones.

2. You can customise the screen of your snom phone
How: For the 821 and 870 use our idle screen generator or if you have a phone from the 3xx series view our information on snom screen branding

3. You can customise your ringtone
How: Choose your desired ringtone then visit our ringtone generator to upload it.

4. You can completely restyle your phone including touch screen buttons, icons and display colours (snom 370, 821 and 870)
How: visit the snom wiki guide on how to brand your phone

5. You can customise the outside look of your phone with a DesignSkin
How: visit snom DesignSkins and choose from many designs or even create your own.

6. You can add images of your contacts so that when they call, their picture appears (snom 821 and 870)
How: Browse to your phone and add a phone book entry. You can also add a nickname, e-mail address, birthday, include in a group and make them a favourite.

7. Stream videos on your snom 821 or 870
How: visit snom’s video wiki guide for more information.

snom the iPhone phone changer8. You can charge your mobile through the USB port of your 821 or 870 snom phone
How: Simply plug in your mobile cable into the USB port of your phone, see the snom blog post.

9.You can create your own custom apps
How about being creative and making some really useful applications for your phone whether its a game or a calendar feed. snom shares some apps that other users have created on their did you know… webpage.

10. You can call people using click-to-dial
How: By integrating your snom phone with your existing database.

Have fun 🙂

Please note: we do not offer support on the services not provided by us

Snom UK to demonstrate new VoIP solutions at the Unified Communications Expo

UCExposnom will be launching its complete telephone solution, the snom ONE Plus, to the UK market at Unified Communications Expo in Olympia on 8th – 9th March. To find out more about the snom ONE plus, you can visit stand 717 in the Microsoft Partner Village at the UCExpo event.

Read more from snom Channel UK: snom UK to demonstrate new VoIP solutions at the Unified Communications Expo

Differences between SARK and SnomONE PBX

I’m being asked which is better, SARK or SnomONE a lot at the moment. Rather than a Harry Hill style fight, I’d thought up a quick comparison list. I don’t believe either system is “better” than the other, they have their own advantages which work in certain scenarios. Horses for courses…

Advantages of SnomONE over SARK:

– 10 user version free and downloadable.

– Windows, Linux & Mac versions (nice easy installers for each although I’m yet to try the Mac version as I don’t have a Mac).

– software only (some people see this as an advantage)

– PnP snom phone config (even slicker than Adopt in SARK)

Advantages of SARK over SnomONE:

– complete solution inc hardware (some people see this as an advantage)

– supports any SIP/IAX etc… end point (snomone is basically snom phones only apart from the odd one or two periphery devices)

– extensible : you can write your own Asterisk code and modify existing code.

– 100s if not 1000s of 3rd party bits of software support Asterisk to do all sorts of things. Including call centre reporting, operator panels, call billing etc…etc…

– choice of telephony interfaces for connecting to ISDN lines.

– custom code gives options for much more complicated call routing scenarios.

That’s all I can think of right now, this isn’t an exhaustive list 🙂

Snom joins compatible devices program for Microsoft Lync 2010

Following on from the recent news that the Snom300 is compatible with OCS 2007R2, Snom have also joined the “Compatible Devices Program for Lync 2010”. This means that it is continuing it’s development of “OCS” firmware to include the new features that will be present in the future Lync release.

Lync is the new name Microsoft has given to the next version of OCS, it was generally referred to as Wave14 until this official name was released. Lync is currently at the public beta stage so not yet ready for production use.

ProVu will be testing Lync with Snom phones in due course and Snom themselves will be developing the new features possible with Lync.

Microsoft list Snom 300 as a compatible OCS device

Last week we brought you the news that the snom 300 has achieved official certification from Microsoft for use with the Office Communication Server 2007 R2. This is big news for any one involved with snom phones as OCS is gradually making it’s way into some big corporate customers.

Anyway, the reason for this second blog is that you can now find the Snom 300 listed on Microsoft’s Compatible Devices Program website here:

Phones and Devices for Microsoft Office Communicator

This is the first step in getting all snom phones with OCS firmware certified, this should just be a matter of time since the firmware on each is basically the same code base.

Snom approved by Microsoft

Snom300 phones are now approved by Microsoft for connection to Microsoft Office Communications Server 2007 R2

Just to confuse you, OCS is is being renamed to Microsoft Lync

Read Snom Press release

Of course, ProVu as a Snom distributor are today launching their Snom OCS support service. We can support Snom phones on Microsoft OCS Platforms.

Snom M9 has arrived

Snom M9 phones are in stock and are shipping.

I’ve you’ve a back order then they will be shipped today.

M9 is the new DECT phone from Snom. Supports 9 IP account, 9 handsets and 4 calls.<%ThickBox(http://www.provu.co.uk/imgs/snom/snom_m9.jpg|Snom M9)%>

M3 HS Speaker problem

Recently, customers have reported that M3HS speakers are creating problems for them.

Some of the main issues are

1) Voice keeps cutting off during a call on speakers
2) M3 HS ringer not working
3) Voice quality is poor

Good news is, there is a firmware update that resolve most of these issues.

<%ThickBox(http://blog.provu.co.uk/media/5/20100630-unnamed.jpg|Snom M3)%>

I’d like to encourage all of you (who are still using an M3) to perform an update to this version following the instructions here:

http://wiki.snom.com/Snom_m3/Firmware/Beta

Please report any issues you might encounter.