Snom M9 phones are in stock and are shipping.
I’ve you’ve a back order then they will be shipped today.
M9 is the new DECT phone from Snom. Supports 9 IP account, 9 handsets and 4 calls.<%ThickBox(http://www.provu.co.uk/imgs/snom/snom_m9.jpg|Snom M9)%>
Recently, customers have reported that M3HS speakers are creating problems for them.
Some of the main issues are
1) Voice keeps cutting off during a call on speakers
2) M3 HS ringer not working
3) Voice quality is poor
Good news is, there is a firmware update that resolve most of these issues.
<%ThickBox(http://blog.provu.co.uk/media/5/20100630-unnamed.jpg|Snom M3)%>
I’d like to encourage all of you (who are still using an M3) to perform an update to this version following the instructions here:
http://wiki.snom.com/Snom_m3/Firmware/Beta
Please report any issues you might encounter.
The Snom M9 isn’t launched in the UK yet. Expected in a few weeks.
If anybody in the UK reckons they have M9s in stock then:
Are few (less than 5) people in the UK have been testing EU versions of the product, but these are strictly not for resale.
We’ve had the product on order for over 6 months now (there have been a few delays) we’ll have UK stock from the first shipments out of Snom in Germany. As a reseller, you should always makesure you buy product from a Snom Certified Distributor (of which there are only two in UK).
So please can you tell me who has told you they have product in already?
I trust this clarifies, and please let me now if I can help further.
Question:
You could try a Snom M3 Repeater. This will extend the range. If you can arrange the base station in the middle, and repeaters around in a circle then you can cover a huge area. Calls hand over between repeaters as you walk.
http://www.provu.co.uk/dect_repeater.html
Other option is something like a Gigaset S685. The handsets have a `best base` feature where you can register a handset to more than one base station. You need to be a little bit clever with setting up SIP accounts. Each handset needs a SIP account for each base. These then have to be setup to all ring together. This solution does not allow handover while calls are in progress.
A long term option would be the Snom M9 phone. A roaming feature is in the roadmap for this phone, but probably at least 1 year away from launch.
See www.provu.co.uk/snom-m9-dect.html
To fix problems using Snom Dect repeaters and Gigaset phones. (well, there is no problem, but some people seem to have problems)
We have today tested in detail the Snom repeater with every kind of Gigaset base with all the common firmware versions.
It has performed flawlessly. Exactly as expected.
Tips:
1) It is easier if you switch the phone to prefer PSTN lines rather than VoIP. Then reverse this setting afterwards. Setting is in Menu, Settings, Telephony, Default Line. Set to Fixed Line while doing the registration. It does work without changing this setting but will display a VoIP error.
2) You need to enable Repeater mode on the base station beforehand. Menu, Settings, Base, Add. Features, Repeater Mode. You may need to disabled eco mode before repeater mode can be enabled.
3) You need to follow the manual registration method described in the instruction leaflet included with the repeater. Automatic registration appears to be only for Snom DECT bases.
Did you know there are two parts to Snom version 7 firmware?
1. Main application (with a version code like 7.3.14)
2. The bootloader (with a version code like 1.1.3-s)
Most Snom users keep their application up-to-date but the bootloader is often neglected.
How to Check:
Our Findings:
If no bootloader version is shown, your bootloader is archaic! It would be best to upgrade.
Old Bootloader Symptoms:
How to upgrade:
If your Snom phones are managed by ProVu, then we can carry out these changes through our provisioning server – please just ask us!
Otherwise, you need to load a firmware image containing a bootloader.
You might like a change from Snom’s default ringtones. If so, why not give our Ringtone Generator a go. It’s easy to use and you can have some great new ringtones in no time!
In addition, we can even host the ringtone for you, so it’s simples!
Ooooh look what we’ve got!
<%ThickBox(http://blog.provu.co.uk/media/2/20091124-snom870_black.jpg|Snom 870 in black!)%>
Displaying the first example of touch screen technology in Snom VoIP phones, the top of the range Snom 870 VoIP Phone is now available in both standard 8xx series white and now black.
The Snom 870 has already proved a great addition to the range, since the launch earlier this year.
Key Features Reminder
So now, you can get Snom Snow Edition 3xx Series White phones to go with Snom 820 and 870 in white, or alternatively a Snom 870 in black to match standard Snom 3xx Series VoIP Phones.
Current recommended Snom firmware versions are:
6.5.20 (with linux 3.38 and jffs2 file system)
7.3.14 (with 1.1.3-s bootloader or higher)
7.3.29 (with 1.1.3-s bootloader or higher)
We do not suggest V8 for Snom3xx series phones unless you need OCS support or you are feeling brave.
7.3.29 seems to fix a few minor issues with long term stability. This is for users who take hundreds of calls per day and who use the DND feature. Has fixed a lot of people’s issues.
If you use Action URLs then please use 7.3.14 or 7.3.29. Otherwise you may have issues with call transfers.
Above my opinion based on supporting Snom phones in the UK.
The Snom M9 VoIP DECT Phone is due to arrive at ProVu in November. Building upon the success of the Snom M3 DECT phone, the M9 provides the next generation of Snom DECT.
Unlike the Snom M3, the M9 incorportates the renowned Snom SIP stack, with proven reliability. The Snom M9 is also the only cordless phone in the market which offers possible integration with Microsoft OCS.
The M9 is perfect for the more demanding business user, with a complete set including two handsets and one base station. The M9 allows 9 handsets to register to one base and 4 concurrent VoIP calls.
Key Features