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Support

Looking for Regular 3CX Updates? Register for our NEW Drop-In Sessions

By Kate Figg
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Apr 27, 2023
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Company News, Events and Training, Product Information

3CX Drop In Sessions

We know it can sometimes be difficult to keep up to date with the latest changes. 3CX are continuously developing their award-winning solution to enable you to access the very best features and functionality. Now you never need to miss an update again with ProVu!

Starting from 4th May, we will be hosting monthly virtual drop-in sessions. In the first session, we will be discussing the recent changes made to 3CX’s free licence and what these changes mean for you and your customers. In this short 15-minute session, our Senior Technical Sales Executive, Jason Pryke will also be taking your questions, giving you the opportunity to access the answers you are looking for.

Find out & Register

Let us know what you’d like to hear about!

Got a topic you’d like to learn more about? Let us know! These drop-in sessions are an opportunity for you to access the information you need. Simply complete our topic suggestion form to help shape the focus of our future sessions*.

We hope to see you online soon!

Make a Topic Suggestion

View the Drop-In Schedule

Become a Certified Partner with ProVu

Accredited 3CX Training
In addition to our new monthly drop-in sessions, you can also continue to benefit from our quarterly virtual training courses.

Find Out More & Register

Looking to find the best hardware option for your 3CX installations? Our team are on hand to help you with your fulfilments. Speak with a member of our team today to make the most of our one-stop shop. Call us on: 01484 840048 or email contact@provu.co.uk.

Unable to Install? Think again…

By Kate Figg
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Jul 26, 2022
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Company News

As we edge closer to the summer holidays, it’s a good time to think about those more complex installs. With many (lucky!) people away from the office and schools closed, it can be a great time to complete your installations with minimal disruption. The best part is, we can take care of it for you!

Installation Services Available Through ProVu

		White Label Survey & Installation Adding IP access control, video and audio solutions to your portfolio can transform your offering. We have experts on-hand ready to help you ensure the successful installation of these products. Helping you to maximise the opportunities out there and enrich your customers’ experience with a seamlessly integrated all IP solution. We can arrange for a 2N or Algo installation specialist to visit the installation site, recommend the best products for the job and even complete the install for you.
		DECT Handset Pairing, White Label Surveys & Installation Looking to simplify your DECT installs? We can pre-pair your DECT handsets to the corresponding base station and assign extension numbers to individual handsets before it arrives on site. Unsure of what it is you need? A DECT survey can help to ensure your solution will work exactly ad intended. We can even arrange for an engineer to complete the install for you!
		Remote Installation For those carrying out your own install why not book a remote installation slot with a member of our Technical Support Team? Giving you added peace of mind that our dedicated and knowledgeable engineers are only a phone call away.
		Pre-Sales Support Our team of experts are on hand to suggest the best products and set up locations to make sure you project runs smoothly. We can also assist you with pre-sales compatibility and interoperability testing. Enabling you to find out what will and won’t work for your projects before committing to the purchase.

Explore a full list of our services here

Whatever your requirements, our award-winning team are on hand to support you. Maximise the opportunities available with our installation and support services today.

Stock Shortages? We’ve Got Your Back

Don’t Suffer in silence! While the ongoing global components shortage continues to impact the availability of certain stock lines, our expert team is on hand to help recommend the best alternatives for a fast turnaround.

We have been working closely with our Vendor partners to minimise disruption as best we can and continue bringing you the very best products. While we continue to hold good stock levels for many products, our team are on hand to help you source the best alternatives available should stock levels be low. Who knows you may find a product that works better for you than what you originally asked for! Our team has an extensive knowledge of all of our products and can direct you to alternative options, some of which you may never have thought about before.

Here to Help You


Online Training Access comprehensive online training from our award winning technical support team on leading brands such as 3CX, Sangoma, 2N, Snom and Gigaset.	Pre & Post Sales support Speak to our knowledgeable sales team for both pre and post sales support and make sure you are getting the very best products for your customers.	ProSys Sign up and join ProSys, our online portal where you can keep track of all your orders, check stock availability and pricing, as well as set up device provisioning.