With plans on the horizon for the W52P to be discontinued, we have teamed with Yealink to offer you an exciting new promotion! Available until the 8th May, you can purchase the replacement W53P at a discounted price with Yealink’s new DECT Upgrade Program.
Benefit from the W53P’s advanced features for an impressive 50% off RRP! What’s more there is no limit on the number of devices available so why not upgrade your portfolio now before this incredible offer ends.
Key Features include:
Supports 8 simultaneous calls per base station
Expandable up to 8 DECT cordless handsets
Compatible with the W53H and W56H additional handsets
Increase range with up to 5 DECT repeaters per base station
Support for up to 2 simultaneous calls per handset
If your Yealink device is in a boot loop or stuck on the Welcome initializing… Please Wait screen then you may need to preform a TFTP firmware recovery. This guide will show you how.
In the guide we will be using PumpKin TFTP Server but you can use any substitute you like.
Please note: ProVu are not liable for any issues caused by this download and please make sure that this is all setup on a LAN and not a WAN.
Step 1:
To acquire the firmware recovery files please contact support@provu.co.uk
Step 2:
Once you have the right firmware files you will need to setup your TFTP server.
Once you have downloaded and installed PumpKin from the link above you will be presented with the below page:
From here you will need to click on options which should bring up the following window:
On the above window you will need to set the TFTP filesystem root to the folder that you stored the firmware files in. In the example above I kept this in the Downloads folder but these can be stored anywhere you like.
You will also want to change the Read Request Behaviour to Give all files and the Write Request Behaviour to Take all files as shown in the screenshot above. Setting these options will allow the phone to request all the firmware files that it is looking for in the selected file path.
Once these have been set you can now click ‘OK‘ to save changes.
Step 3:
Putting your device into TFTP recovery mode. This may differ depending on what Yealink device you have so I have tried to cover them all in this guide for you.
T19, T2x, T3x, T4x, T5x
Step 1 – To recovery the above models you want to power off the device > press and hold the speakerphone button while powering on the device until you get to the following page:
Unless your phone has a USB port in which case you will see these 2 options before the above:
If you are presented with this page first then click on 1. TFTP option.
Step 2 – You should be on the page that has these four options:
IP address
Netmask
IP Gateway
TFTP Server
For these four options you will want to input the following:
IP address – Any unused IP address that is available on your network.
Netmask – For the netmask you will want to add the subnet mask of your network for example 255.255.255.0.
Gateway – This will be the IP address of your router.
TFTP Server– Finally this will be the IP address of the PC that is hosting PumpKin & Firmware files.
Once you have input these details press the ‘OK’ button on the handset, this will then start requesting the files that you downloaded and stored earlier.
Step 3 – Please note that this process can take a few minutes to complete. You should see Updating on the screen until eventually the phone reboots itself. If successful then once rebooted you should see the phones home screen as normal
If this was not successful then you should see a message such as Update failed, if that is the case then you will need to check your details and firmware file path and try again until successful.
W52P & W60B
Step 1 – To recover a DECT base station is a little different to a deskphone.
DECT equipment requests the files from a specific IP address so you will need to make sure that your PC that is hosting PumpKin is configured with the following information as per below:
Step 2 – During the recovery the base station should get an IP address of 192.168.0.100 and will request the firmware files from the IP address above (192.168.0.23)
To put the base station into recovery mode you will need to unplug the unit press and hold the paging button (only button on the base station) and power on the device while still holding the paging button until all the lights turn on one by one (Power, Network & Phone/Dect)
Step 3 – Just like the deskphone this will take a few minutes to complete. Once successfully complete the base should reboot and all lights on the base should be solid. The device should now get an IP address via DHCP and can now be accessible.
If you have any problems/issues with any of the above please contact support@provu.co.uk or call 01484 840048 option 2 for support.
Struggling to find USB headsets? Your search is over! We have an abundance of the latest and greatest USB headphones from the most advanced industry leaders. With more and more businesses looking to equip their staff with more resilient solutions there is no better time to expand your portfolio with plug & play USB headsets.
We’re here to support you; whatever your requirements, our team are on hand to help you every step of the way. With automatic device provisioning and branded or white labelled next day delivery available, your customers will be up and running in no time.
Call 01484 840048 or email contact@provu.co.uk. to discuss your requirements with a member of our team.
You may be getting reports from your customers saying that when they are on a call, the opposite party is telling them that their audio is too quiet, or maybe even too loud when they talk. Usually this isn’t a problem because the opposite party can adjust the volume of the person calling with their own phone, but what if the opposite party has already done that and it’s still too quiet or too loud?
If that is the case then you may be able to adjust three settings on the Yealink device. These can found on the web user interface by going to the ‘Features’ > ‘Audio’ page and adjusting the settings in the image below outlined in green.
An alternative way to think what these settings do is adjusting how sensitive the microphone is on the device. You can adjust the handset, headset and handsfree sensitivity to be weaker or stronger. The valid values are between -50 and 50. The higher the value, the louder it should be. The lower the value, the quieter it should be.
When adjusting this setting it is important to be cautious. Incorrectly configuring the value can have adverse effects on the audio quality so it’s advisable to gradually increase or decrease the value until you find the right spot.
If you control your own provisioning server and would like to configure this remotely you can use the provisioning parameters below:
Get ready for the new Yealink Teams-tailored IP phone! The Yealink MP56 replaces the T56A and is designed to perfectly integrate with Microsoft Teams systems. With a dedicated Teams button, the MP56 delivers a feature-rich user experience that your clients Teams shouldn’t be without!
Key Features include:
Android 9 OS
7 inch (800 x 480 pixel) capacitive touch screen
Supports Office 365, and upgradability of device applications to Teams or SFB
Yealink Noise Proof Technology
Teams-tailored user interface
Built-in Bluetooth 4.2 & Dual band 2.4G/5G Wi-Fi
Find out more about the Teams professional MP56 or get in touch with one of our Yealink specialists to place your order today!
If you have recently factory reset a Yealink handset then you may see the following notifications on your devices screen. ‘input sn‘ on the first line (top left of the screen) or ‘RPSing’ on the account information on the web interface.
In this blog, we will take you through a few short steps you can take to solve this issue and have your phones back up and running as soon as possible.
Step 1:
Click on the function key where ‘input sn‘ is located. You should then be presented with the following page:
Enter the last 5 digits of the serial number (Not the MAC address)
You get x5 attempts at entering the correct SN, if you enter the incorrect serial number you will get the following message:
Step 2:
Once you have entered the last 5 digits of the serial number the phone should then reset and boot up as normal.
Entering the serial number bounds the phone onto the Yealink RPS account.
If you run into any issues or would like more Yealink technical advice, please contact support@provu.co.uk or call 01484 840048 option 2.
Still using the old T4 series? Why not upgraded to the T5 series? With reduced pricing across the T5 series you can now enchance your customers’ experience at no extra cost. Giving you access to a multitude of features such as touch screen, backlit colour screens as well as Teams compatibility, there is no better time to upgrade from the T4 series to the T5 series.
Still not convinced?
Take a look at how the T5 series stacks up against the T4.
Still need more convincing?
The Yealink T5 series was highly commended as the Best Device of 2020 in the ITSPA Awards.
Specifically the T58 with Camera was Highly Commended in the Best VoIP Device category at this year’s ITSPA Awards. An impressive device with many award winning features including Yealink’s Premium HD audio, compatibility with the CAM50 HD camera, 7” colour touch-screen and Microsoft Teams integration.
With Impressive offers from Yealink, Snom, Fanvil & Sangoma you won’t want to miss your chance to make the most of these exciting deals. But hurry all these offers end 31st December.
Speakerphone Incentive
Take advantage of our Yealink Speakerphone offer! Purchase any 10 speakerphones from Yealink’s range to qualify and receive a rebate of $5 per device. Not to mention that for every device you purchase over your first 10 you will also receive a $5 rebate too! Available until 31st December 2020, simply purchase any of Yealink’s Speakerphone range to start earning your rewards*.
Claim a FREE WF20 USB WiFi dongle and PSU with the purchase of every X6U. This exciting new Bundle offers you the X6U enterprise IP phone with all the added extras that will help improve your home work station. Benefit from the added bonus of the WF20 USB Dongle to enable the increased connectability as well as a PSU to keep your X6U powered at home. Available until the 31st December, you don’t want to miss out on this incredible offer saving you over £18!
Get your FREE UH36 Binaural headset worth over £70 when you purchase any 10 devices from the Yealink T5 Series. Available until the 31st December, make the most of this incredible offer this winter season. Even better there is reduced pricing across the Yealink T5 Range, so you can’t go wrong with this amazing offer! Order your T5’s today!
Have you ever used Sangoma before? No? Well now might be a great time to start! As we head to the end of the year and premises are currently quieter than normal, why not get a head start and install some new equipment & upgrade legacy systems to get off on the right foot for 2021. Available until the 31st December purchase any of Sangoma’s Vega Gateways with ProVu and receive FREE remote installation worth up to £250!
Snom’s Hands Free promotion is coming to an end, but there is still time to take advantage of this offer. Until the 31st of December, a white Snom D717, D735 or a D785 and receive your choice of a free A100M or A100D headset! What’s more, make the most of Snom’s extended partner program rebates. Where you can enjoy rebates of up to 40% across some of Snom’s most popular devices.
New Draytek customers can benefit from FREE provisioning on your first router purchase with ProVu. Available on any of the 2620Ln, 2762, 2832 and 2862 series, you can now experience the truly seamless experience that comes with our TR-069 router provisioning. Simply set up your customised provisioning template with your preferred settings and receive your router direct to site ready to plug & play! What’s more, new customers are also eligible to receive 1 Year FREE router management, giving you the ability to remotely edit router settings and firmware.
For those interested in finding out more about Yealink’s latest products why not take advantage of our NFR offers and test them out for yourself. Available one of each model per company, you can select any of the following models at a significantly lower price:
For more information please get in touch. Call 01484 840048 or email contact@provu.co.uk to speak with a member of our team.
*Offer based on monthly purchase rates; numbers will be reset at the beginning of every month. Rebates will be based on number of speakerphones purchased from ProVu. Offer requires a minimum of 10 speakerphones to be purchased within one month. For every additional unit purchased after the first 10, you will earn a rebate of $5 per device. For example resellers who purchase 55 speakerphones in one month will be eligible for a rebate of $275 (55x$5). Rebate payments will be made by ProVu Communications on a quarterly basis.
**Terms & conditions apply, free remote installation only available to customers who have never purchased a Sangoma Vega Gateway.
Kicking off the festive season, we have teamed up with Yealink to bring you an exciting Christmas promotion. Purchase any 10 devices from the Yealink T5 series and receive a FREE* UH36 Binaural headset worth over £70! Take advantage of this incredible offer from the 1st December until the 31st December.
Explore our range of Yealink T5 series and find the best for you!
Get in touch with our expert sales teams on 01484 840048 or email contact@provu.co.uk to find out how to level up your Yealink Portfolio today!
Offer Terms & Conditions
1. Orders are to be placed in sets of 10 to claim free UH36 headset. E.g 1 order of 10 will be eligible, however 5 orders of 2 will not be eligible.
2. Offer is available from the 1st December until 31st December
3. This offer has no limited to the number of times it may be used as long as it meets the requirements. e.g 1 order of 50 phones can claim 5 free UH36 headsets
4. Products can be sent to different address if resellers wish you keep the Headsets, however shipping charges will apply to each address
Yealink has extended their project support program until the end of December 2020. As we head back into a second lockdown, the effects are being felt across every industry sector. Yealink would like to show their support by offering up to a 8% discount on registered projects. All projects of 50+ devices are eligible for 1 – 4% discount. In appreciation for our exceptional key workers, projects involving essential sectors are also eligible to receive an additional 2% discount. Projects will be need to registered with ProVu to qualify for the discount.
Sectors Eligible for Additional Discounts include:
Health & Social Care
Education
QTY pcs
Price Discount
If over 50% are T5/T3/MC products
Extra discount for Education & Healthcare
Total discount
50-100
1%
2%
2%
5%
101-500
2%
2%
2%
6%
501-1000
3%
2%
2%
7%
1001+
4%
2%
2%
8%
Call our sales team on 01484 840048 or email contact@provu.co.uk to register your project and access Yealink pricing support.
