New 3CX Proys update

You might have seen that we have been making some improvements to our partner portal, ProSys. Well, we have another exciting update to share with our 3CX resellers. We’ve designed a brand new 3CX dashboard streamlining the management and ordering of your 3CX keys.

What’s New with 3CX in ProSys?

Expiration Tracking:

To help you stay on top of things, your 3CX keys can now be listed in order of expiration date. Those due to expire within the next 90 days will appear at the top, ensuring you never miss a renewal.

One-Click Renewals:

Renewing your 3CX keys has never been simpler. Just select a key from the list due for renewal, hit the ‘Renew’ button this will automatically place your renewal in the basket, and we’ll handle the rest. It’s quick, easy, and hassle-free.

Key Builder Improvements:

We’ve streamlined the process of selecting and buying new 3CX keys. No more scrolling through look-a-like part codes. Our new key builder feature in ProSys allows you to pick the exact licence you need, automatically adding the part code to your basket for you.

Get started with ProSys

What’s Next?

We’re not stopping here! We are planning to add more features to enhance your 3CX key management. While we wait for further updates from 3CX, we promise to keep you informed and ensure your experience is as productive as possible.

Log in to ProSys to explore these new features. Make managing your 3CX keys a breeze, and as always, we’re here to support you every step of the way.

Got an idea or can’t see the tool that you need?We are continuously striving to enhance our services and ensure that you receive maximum benefits from ProSys. Please feel free to get in touch with us on 01484 840048 or email to speak with a member of our team. If you feel that there is something missing from ProSys that could help your business we want to know. We are open to your suggestions and ideas, be it a new tool or service that can bring more value to your business.

2N Built to Last

We’re thrilled to share some fantastic news, 2N is boosting their warranty period to 5 years on all their hardware devices, applicable to any product bought on or after January 1st 2024. Why? Because 2N believes in the lasting power of their technology and wants you to know it too.

Here’s What’s New:

1. Extended Warranty for Extended Confidence:
Every 2N device you purchase now comes with a 5-year warranty as standard. This move from a 3-year warranty is 2N’s way of showing faith in their products and their commitment to your success.
2. Uncompromised Quality and Support:
2N is not just about making great products; 2N is about making products that last. Plus, we are always here to ensure you get the most out of your 2N devices, hassle-free with our dedicated support team.
3. A Smart Investment in Smart Tech:
Forget about the cycle of frequent replacements. With 2N, invest once and reap the benefits for years. Even better, you can also benefit from an extra level of protection with 2N’s 10-year software warranty for devices using 2N’s OS. This includes regular feature updates and robust cybersecurity. So you are set for the next decade!

Explore the recent 2N OS Update

Some of the great devices that are covered:

Access Unit 2.0 Access Unit M IP Style IP Intercoms

Let Us Help You!

Need help installing your 2N products? With our white label installation services, we can carry out the install for you without the hassle or costs of carrying out in-person visits.

Explore our services

Alternatively, we also offer remote installation support giving you dedicated access to our technical experts who will be ready to remotely support and advise you while carrying out the installation. Whatever your requirements, we’ve got your back!

Remote installation services

Here’s what new from ProSys in April

We’re thrilled to share some significant advancements we’ve made to our Partner Portal, ProSys. Designed to enhance your experience and streamline your processes even further, here’s a round up of our latest developments!

Here’s What’s New:

Enhanced TP-Link Provisioning:

Adding SIP accounts to your TP-Link VR1210v and VX230V routers is now a breeze. This update simplifies device setup and enables you to maximise the full potential of the built-in ATA features more efficiently. Configure settings such as SIP User, SIP Password, SIP Auth ID, SIP Proxy and SIP Proxy Port settings through ProSys or by API to provide a true plug-and-play experience.

Optimised Bria Licensing:

Managing your Counterpath Bria licenses has never been easier. With our latest enhancements, all active licenses are now visible within ProSys, making tracking and renewing licenses a smooth process.

Advanced BLF Functionality:

In addition to our BLF configuration service, we’ve introduced a new dropdown menu, allowing for the precise selection of BLF lines a device can support, making it even easier for you to identify the best use of our services.

Additional Tweaks for an Improved Experience:

  • We’ve reorganised the Device Management Tile on the ProSys dashboard, centralising options under the Device Management menu for a more intuitive navigation experience.
  • Acting on your valuable feedback, test orders will now only appear in test mode, minimising confusion and streamlining your workflow.
  • Gigaset Provisioning now offers Handset provisioning through anysettings section. As long as you know the base stations IPUI you can provision the connected handsets.

Use one or all the tools ProSys offers at your leisure. Whether you’re looking to automate your ordering processes, view live stock data or remotely manage your devices ProSys supports every area of your business. Get started with ProSys today to gain access to a range of tools and benefits including our new free marketing collateral!

Find out more about ProSys

Get started with ProSys

Got an idea or can’t see the tool that you need?

We are continuously striving to enhance our services and ensure that you receive maximum benefits from ProSys. Please feel free to contact our team if you feel that there is something missing from ProSys that could help your business. We are open to your suggestions and ideas, be it a new tool or service that can bring more value to your business.

Explore the latest Offers and Products

We’ve been busy adding some exciting offers and brand-new products to our lineup, and we didn’t want you to miss out! Here’s a quick rundown of what’s new and how you can take advantage of these amazing deals.

Latest Offers & NFR’s

Yealink NFR Offers

Dive into the latest releases with the Yealink NFR – featuring the T31W, T34W, T44W, BH70, and BH71 (& Workstation). These powerful devices are now available at an astonishing discount of up to 82% off the recommended retail price. It’s the perfect opportunity to see if these are the right fit for your customers. Don’t miss out – order today to upgrade your offerings!

Find out more

Fanvil CA400 NFR

Get a massive 30% off the NEW Fanvil CA400 all-in-one conferencing system at this exclusive NFR price. Perfect for those small to medium-sized meeting spaces. This system is crafted to make setting up conferences a breeze, ensuring you get crystal-clear communication that boosts teamwork and productivity.

Find out more

New Products

Mylion Mini UPS

Stay ahead and compliant with the mini UPS from Mylion. Offering up to 4 hours of backup power (surpassing Ofcom’s 1-hour requirement), this compact unit fits seamlessly into any setup without the hassle of bulky power cables or taking up precious desk space. Check out the Mini UPS and keep your operations running smoothly, no matter what.

Check out the Mini UPS

Fidelity Energy

Ever considered becoming an Energy Reseller? With Fidelity Energy, diversifying your business is easier than ever. Simply provide Fidelity Energy with one energy bill, and they’ll handle the rest, paving the way for additional revenue streams you might not have explored yet.

Spark a conversation

Take a closer look

Snom Hospitality Range

Explore the latest from Snom in their Hospitality Range. Tailor-made for the hospitality industry, this new range features something for everyone, from wireless handsets for concierge and valet, to corded handsets for guestrooms; these models are perfect for modern hotel environments looking to futureproof their deployments.

Explore the Hospitality range

For more information or to take advantage of these money-saving offers please get in touch. Call 01484 840048 or email to speak with a member of our team.

Introducing the latest from Yealink

Great news! Yealink’s latest devices are now available to order and try for yourself with our NFR offer. Upgrade your communication tools with the new Wi-Fi T31W, T34W and T44W desk phones and the new Bluetooth BH70 headsets, engineered for today’s dynamic professionals.

Yealink T31W Desk Phone

A versatile entry-level IP phone featuring a large graphical LCD display, dual-band Wi-Fi, and HD voice quality. The T31W supports up to 2 SIP accounts and local 5-way conferencing, making it an ideal choice for efficient and clear business communications.

Explore the T31W

Yealink T34W Desk Phone

Discover the power of the entry-level T34W, boasting a high-resolution colour display, dual-band Wi-Fi, and HD audio. Supporting up to 4 SIP lines and local 5-way conferencing, it’s an indispensable asset for boosting productivity in any office environment.

Explore the T34W

Yealink T44W Desk Phone

A perfect blend of advanced technology and user-centric features. This 12-line IP phone comes with a vibrant 2.8-inch colour display, built-in Bluetooth, and dual-band Wi-Fi connectivity. Coupled with Yealink’s Optima HD Voice, the T44W delivers unparalleled voice clarity for crystal-clear communications.

Explore the T44W

Yealink BH70 Headset

Get flawless audio with the BH70 headset, featuring advanced noise cancellation technology and a comfortable, ergonomic design for all-day use. With a 35-hour battery life, it’s tailored for uninterrupted communication in any setting.

Explore the BH70

Yealink BH71 Headset PRO

For those requiring even more, the BH71 offers 4-mic noise cancellation for crystal-clear voice clarity.

Explore the BH71

Yealink BH71 Headset PRO and Workstation

Get even more from your BH71 Headset with the multifunctional workstation for seamless connectivity and device charging, promoting an efficient workspace.

Explore the BH71

Why Wait? Order Your Yealink Device Today to Access an Exclusive NFR!

Try out one or all of Yealink’s latest devices in your own communication setup with the Yealink NFR Offer* with up to a massive 82% off RRP. Place your order today!

Get in touch today to discuss your requirements call us on 01484 840048 or email

Eco-nomically Powered: Fidelity Energy

We’ve been thinking a lot about the challenges we’re all facing with rising operating costs and the pressure to be more eco-friendly. It’s a tough balance, right? There is now an easier way to achieve this with Fidelity Energy.

Did you know there’s a straightforward way to open up green initiatives to your customers? With Fidelity Energy, you can tap into green energy tariffs that come from sources like;







Not only does this mean lower emissions for your customers, and maybe even your own business! It also shows your commitment to a healthier planet.

Why Go Green?

Zero Emissions: Businesses can report zero emissions for Scope 2 purchased electricity. Helping your customers to reach their sustainability goals.

Shrink That Carbon Footprint: Renewable energy tariffs reduce an organisation’s overall carbon footprint.

Show What You Stand For: Demonstrate your commitment to renewable and sustainable goals for you and your customers.

Boost Your Brand: Being known for doing good is great for business. It’s a win-win!

But Wait, There’s More Good Stuff

Working alongside ProVu & Fidelity Energy also gives you access to other green initiatives, including:

EV Charging Options – With the world moving towards electric vehicles, why not help your customers get ahead with their own charging points? Plus, there are grants to help with the costs.
Commercial Solar Panels – Whether buying outright or leasing, solar panels are a smart move for energy independence.
Export Tariffs – Generate revenue for any excess electricity produced by solar panels by selling it to the National Grid!
Voltage Optimisation – A little tweak can mean big savings on energy costs. Guarantee savings even before a tariff is due for renewal and increase the longevity of your customer’s appliances with Voltage Optimisation.
Project Management – Fidelity Energy can manage the whole project, from start to finish, for you.

Want to spark a conversation? Come see us!

We’d love to meet you at one of Fidelity’s upcoming Roadshows. It’s a casual space to chat all things energy and explore how you can make a switch to greener, cleaner power. Plus, we can answer any enlightening questions or ground any doubts you have.

Arrival from 11am

Lunch & refreshments

5pm drinks reception

Trafford Wharf Rd, Trafford Park, Stretford, Manchester M17 1TZ

Arrival from 11am

Lunch & refreshments

5pm drinks reception

King Charles St, London SW1A 2AQ

Save Your Spot!

Save Your Spot!

Let us help you prepare to boost your profits in 2024. Simply get in touch today to get started. Call us on 01484 840048 or email for an impartial discussion on becoming an energy reseller with ProVu & Fidelity Energy.

Unlock Efficiency with ProSys

Have you discovered the power of our partner portal, ProSys? Tailor-made to cater to your unique needs ProSys opens up a world of innovative tools designed to streamline your operations. Embrace flexibility with our modular design—pick only the tools that you need, ensuring a custom fit for you and your business.

Simplify Ordering

  • Effortless Online Transactions: Easily place and pay for orders with a few clicks.
  • Be in the know: Real-time stock availability and order status information.
  • Branding on Your Terms: Ship products featuring your bespoke branding.
  • Precision and Efficiency: Minimise manual errors for a smoother operation.

Seamless Provisioning:

    • Deployment Perfection: Zero-touch provisioning of devices – plug and play.
    • Custom Configuration: Apply specific firmware and settings, tailoring devices to your preferences.
    • Direct Delivery: Despatch phones and routers straight to the site, ready for immediate use.

Unified Management:

    • All-in-One Platform: Manage a diverse range of devices across multiple platforms from a single hub.
    • Provision any setting: Including a new intuitive interface for the management of client Busy Lamp Field (BLF) keys.
    • Flexible Adoption: Seamlessly integrate devices purchased or hosted elsewhere and simplify the management of your deployed devices.

Effortless Integration:

    • Synchronise Systems: Merge your operations with ours through our API integration for a fluid ordering process.
    • Autonomous Operations: Handle orders, provisioning, and management without leaving your system.
    • Live Data: Automatically display up-to-date pricing and stock levels on your platform.

What’s New?

Stay ahead with our latest offerings, including:

ProSys is constantly evolving to bring you to the forefront of convenience and efficiency.

Embrace the power of ProSys and significantly reduce your operational costs and time investment in CPE management. Discover what ProSys can do for you. Get in touch today for a free demo or log in to ProSys to get started.

Get started

Got an idea or can’t see the tool that you need?

We are continuously striving to enhance our services and ensure that you receive maximum benefits from ProSys. Please feel free to contact our team if you feel that there is something missing from ProSys that could help your business. We are open to your suggestions and ideas, be it a new tool or service that can bring more value to your business.

Let us know

Don’t Get Left in The Dark

We’re on a mission to ensure you’re never left in the dark, literally. Did you know that we thoroughly test each and every product we supply? It’s a win-win for everyone, we’re better equipped to provide the support you need, and you can rest assured any device you purchase from us has our seal of approval!

The Mylion Mini UPS; It’s small but mighty, ensuring businesses keep humming along. Whether you’re looking for a solution to comply with OFCOM’s requirements, or want to help your customers protect their business continuity for remote workers, we know end-users won’t welcome a big intrusive UPS device. Measuring just 112mm long (4.5 inches), we wanted to share a round up of what this small but mighty device delivered during our testing.

Explore the MU68W Mini UPS

What we found in our testing?

We’ve put the Mylion Mini UPS through rigorous tests to make sure it performs under various conditions as well as the most likely scenarios your customers might use it for:

Broad Connectivity:

We connected to a Technicolor DGA0122 router, with a laptop streaming video as well as three users accessing WiFi from desktop PCs, the UPS sustained over 7 hours of continuous use. This far exceeds the basic requirement, showcasing its robust capacity.

Extended Communication:

In another test involving a router and a 5V IP phone left on a call, the UPS powered both devices for over 5 hours. This duration is consistent for similar devices, indicating reliability in maintaining essential communications.

Suitable for home use:

The Mylion Mini UPS is also perfect for home use. In our testing, we connected a Mini UPS to a BT home router and it was able to run for up to 3 hours of heavy-use streaming TV and video games as well as a home office. Proving that the Mini UPS is robust enough to keep up with modern day-to-day use.

These findings illustrate the Mylion Mini UPS’s capability to provide much more than the OFCOM-required 1 hour of backup power, ensuring businesses stay operational for extended periods during power disruptions and maintaining that critical back-up for vulnerable users.

While we have tested the Mini UPS to exceed 4 hours we recommend that you expect up to 4 hours from the device. Depending on your consumption the power output could vary.

Explore the MU68W Mini UPS

For just £56.85 you can ease the transition to IP for your customers, and adhere to the OFCOM requirements. Supplied with an adapter kit, we’ve made it simple to connect any 12v or 5v device you want offer back-up power to.

Download our free White-label UPS video

We have put together a short explainer video to help you better market the Mylion mini UPS to your customers. Download the white-label version from our marketing section on ProSys or get in touch and we are happy to add your own logo into the video.

Download your free video

Why Wait for the Next Outage?

Looking to try out a specific scenario for your customers? Get in touch and we will do our best to test your scenario before you buy.

Contact our team today to discuss your requirements. We have UPS options to suit businesses of all shapes and sizes. Call us on 01484 840048 or email

*The UPS devices we currently offer are suitable for low power devices – 12v & 5v. For connecting devices with a larger power consumption, please speak with a member of our team.

3CX Drop In Session – Set up and Config of Call Queues

We are pleased to announce our next 3CX Drop-In session on Thursday 4th April. Register now to learn all the ins & outs of the call queue, a key contact centre feature. Designed to help you set up and configure the call queue functionality, we’ll be hosting a short demo of how to set it all up from within the 3CX portal.

Join Jason Pryke, our Senior Technical Sales Executive, at 11am on 4th April for your unique opportunity to gain expert advice on optimising your contact centres.

Key Agenda: Setting up and Configuring a Call Queue

  • Intro to call queue function
  • Set up of the Call queue
  • Live Demo
  • Q&A

This session will equip you with the necessary knowledge and strategies to embrace the future of 3CX effectively and how you can benefit from the latest improvements.

Find Out More & Register

Let us know what you’d like to hear about!

Got a topic you’d like to learn more about? Let us know! These drop-in sessions are an opportunity for you to access the information you need. Simply complete our topic suggestion form to help shape the focus of our future sessions*.

We’re delighted to release further dates for our upcoming drop-in sessions. Simply register for one session, and you’ll be automatically enrolled and reminded about our future sessions.

Future dates for the diary:

  • 9th May
  • 6th June

We hope to see you online soon!

Make a Topic Suggestion

View the Drop-In Schedule

Getting started with 3CX and want to save more?

Get a 5% discount on any Snom or Fanvil handsets when purchased with a new or renewed license with ProVu! Find out more about our one-stop shop for 3CX.

Find out more

Looking to find the best hardware option for your 3CX installations? Our team are on hand to help you with your fulfilments. Speak with a member of our team today to make the most of our one-stop shop. Call us on: 01484 840048 or email

GigaSET & Go! New Provisioning Services Now Available

Wouldn’t it be nice if things just worked? Lucky for you, we’ve been working on just that. Introducing our latest Gigaset provisioning updates. Discover a world of simplified Gigaset deployments with ProVu.

What’s New?


Secure HTTPS Provisioning: We’ve extended the availabilty of our provisioning service to now include the N610IP, N670IP and N870IP.


Embrace the Change with the N610IP: As the replacement to the popular N510IP, we’ve made the transition even simpler for you.


Looking to extend existing solutions? You can now add additional replacement handsets to your deployed base stations through ProSys too*!

All of these enhanced features are now available at the same low prices as our existing services. For just a small investment, you can enjoy streamlined deployments saving you time and strengthening your customer’s experience.

Gigaset Provisioning Pricing:

  • Redirection: £1.00

    • Want to point devices directly to your own or a third-party provisioning server? We can do this for you with our redirection service.
  • Configuration: £1.50

    • Have a platform but unable to manage devices? Our configuration services allow you to remotely manage & edit device settings through our portal, ProSys.
  • Setup Charge**: £5.00 per base station

    • Save time & money with our Setup service; let us pre-pair your DECT handsets to your base station so they arrive on site, ready to plug & play.

Find Out More About Our Services

Share Your Thoughts!

We’re always working on our systems to deliver what you need. Whatever you’re looking for, we encourage you to share your ideas; we’re an accommodating bunch and we’ll always help where we can.

Share Your Thoughts!


The ProVu Team


*Requires a subscription to ProSys Device Management.


**Provisioning available on the N610IP, N670IP and N870IP DECT Base Stations and compatible handsets. Base Station Setup enables us to pair and allocate your handsets prior to shipping.