Hear from Snom & 3CX in our latest webinar!

We’re giving you the opportunity to catch up on our recent Snom and 3CX webinar on Wednesday 28th February when we will be re-running this popular session, giving you the chance to discover the benefits this combined offering can bring to you and your customers.

Offering an easy to manage software PBX, 3CX has revolutionised the way many businesses communicate – join their offering with Snom’s expertly engineered range of IP deskphones for a winning solution which seamlessly integrates with each other.

Register now to reserve your free place for the first episode of this new webinar series and hear more from our Sales Director, Craig Herrett and representatives from Snom and 3CX.

Register Now

Receive a FREE Upgrade on your RTX DECT Repeaters

From now until 6th April, we are offering a free upgrade on the RTX 4022 DECT Repeater. Available to all ProVu resellers, order the RTX 4022 DECT Repeater and you will receive a complimentary upgrade to the more powerful Pro version.

What’s the Difference?

Compatible with the RTX 9430 single-cell DECT system and other third-party solutions, the RTX 4022 DECT repeater enables users to extend their DECT coverage area by connecting up to 6 repeaters for seamless call handover.

The RTX 4022P, however, offers an enhanced performance by allowing repeater-to-repeater registration which permits up to 3 repeaters to be daisy-chained on the RTX 9430, giving you an even wider DECT coverage.

Through our own testing, we have found that the RTX4022P is able to extend the range of other third party DECT / GAP compatible single-cell systems including the Yealink W52P / W60P and the Gigaset N300 / N510IP. However, daisy-chaining is not supported by third-party solutions.

To take advantage of your free upgrade simply call the ProVu Sales Team on 01484 840048 or email contact@provu.co.uk.

Recent change to CounterPath

Recently CounterPath have moved to PUSH to send incoming call notifications to their mobile applications. This has been done to improve battery life of devices.

Due to this change some users may be experiencing issues, where they are not notified of incoming calls when the application is closed or running in the background.

This is because the application does SIP registrations slightly different than before when the app is running in the background or closed.

Example of CounterPath application registering when app is open:

How this works is when the application is open the client registers directly to the PBX or SIP provider as normal.

Client <—–> PBX/SIP Provider

Example of CounterPath application registering when closed or in the background:

What happens when the app is running in the background or closed is it sends a PUSH registration to CounterPath’s servers, and this server then does the SIP registration to the PBX or SIP Provider. When a call is received on this account the PUSH server sends a notification to the mobile device and receives the incoming call.

Client <—-> CounterPath PUSH Server <—-> PBX/SIP Provider

Because the application registers to the PUSH servers when closed or in the background you need to make sure that your mobile devices can contact the following servers listed below:

Clients should automatically route to the correct nearest regional server, but we recommend ensuring that ALL addresses are accessible in case of travelling users, etc.

Domain Names IP Addresses
https://push.softphone.com 35.185.177.49
https://push-as.softphone.com 35.187.236.29
https://push-au.softphone.com 35.189.7.217
https://push-eu.softphone.com 35.189.10.177
https://push-ue.softphone.com 35.195.163.239
https://push-uw.softphone.com 35.195.65.27
wss://push1.softphone.com 35.197.16.246
wss://push2.softphone.com 35.197.115.127
wss://push-as1.softphone.com 216.93.246.120
wss://push-au1.softphone.com 216.93.246.121
wss://push-eu1.softphone.com 216.93.246.122
wss://push-uw1.softphone.com 35.197.115.127

Why Choose Gigaset Multicell over other Systems?

This blog post will explore the advantages of Gigaset multicell DECT systems over single-cell, Wi-Fi and other manufacturers’ systems.

  1. Greater Coverage and Roaming

The most immediate advantage of a multicell system is the simple fact that they give you greater coverage and roaming capabilities. Using a single-cell system with repeaters can work in smaller situations, however, the number of simultaneous calls can be greatly limited by doing this.

  1. More endpoints than single-cell systems

Using a multicell system rather than single-cell allows for a greater number of handsets to run off the system, as they have more antennas to speak to which in themselves are often more powerful.

  1. More simultaneous calls

The need for more handsets, of course, brings about the need for more simultaneous calls, which the Gigaset N720IP system can handle with ease, up to a maximum of 30 per system.

  1. Greater reliability

Using a Wi-Fi based system can sometimes result in dropped calls when a handset needs to handover between access points. Using a DECT system, however, eliminates this problem and allows a “pre-handover”, if you will, once the system detects the handset is leaving the range of its current base.

  1. Cheaper handsets

Wi-Fi based portable handsets will often retail for hundreds of pounds, whereas the S650H at the time of writing retails for £74.99, meaning the handsets and the system as a whole can be far cheaper.

  1. Greater choice of handsets

Many systems will allow you the base stations and a single handset, which will be expected to handle all possible situations. The Gigaset system, however, will offer an S650H for everyday use, an R650H for tougher environments and outdoor use, and an SL750H for higher-end executive use.

Webinar

Join me in March to learn more about Gigaset’s multicell offering, including an in-depth look at these advantages and how they will benefit your customers and details on new products that will be released in 2018.

Utilising 2N as an Access Control System

Why choose 2N?

2N have a focus on the IP market, meaning that all of their intercoms and access control units are IP-enabled, allowing for far easier management and installation of the units.

What options are available?

Keypad – There are mechanical keypads and touch-sensitive keypads available, allowing the user to enter their PIN in order to gain access to the building.

RFID – There are several standards that the 2N readers work with, allowing the user to swipe their fob or ID card, or even their smartphone in NFC-enabled reader, to gain access to the building.

Fingerprint – Arguably the most secure option, 2N’s fingerprint reader ensures that no-one can gain access to the wrong areas.

Bluetooth – Paired with a user’s smartphone, the Bluetooth option allows for very secure entry, as it can be set to have the user unlock their smartphone in order to input a code before the door will open. It can also allow opening from a distance which would be useful on vehicle gates where getting out of the vehicle is inconvenient.

As well as access control, you can purchase a matching reader to go inside the door and build an accurate clocking in/out system, you can even purchase more than one method of authentication to make your premises more secure.

WEBINAR

Join me on Wednesday 14th February for an in-depth look at the access control options available with the 2N range and the management of such systems.

Register to attend now

Register now to join our 2N Access Control Webinar

You’re invited to join us to discover the latest access control methods and practices in our upcoming 2N Access Control Webinar on Wednesday 14th February at 11 am. 2N are often updating their access control devices to incorporate the latest technologies – this is a great opportunity for you to learn about the most recent developments and how they can enhance your product offering.

Whether you’re already a 2N customer or a reseller looking to branch out into the world of IP intercoms, this 30-minute webinar is ideal for anyone looking to expand their knowledge of the 2N range – register now to hear more from our 2N expert, Gavin Sykes.

Register Now

Sennheiser Circle Series

Are you looking for reasonably priced headsets that are robust and feature noise cancelling microphones? Take a look at the Sennheiser Circle series.

The Circle series of headsets feature noise cancelling microphones which help to reduce the background noise that can sometimes interfere with the caller’s audio quality.

The Circle series is listed as a robust headset range, which means that it is brilliant for use in the office.

When Sennheiser visited our office, we performed some stress testing with one of the Circle series headsets, – this involved some serious tugging of the cable by one of our members of staff. The cable took a fair bit of abuse before finally snapping making it ideal for office use where it is likely that the cable may end up getting trapped or run over by chair wheels.

The Sennheiser Circle series headsets work with most of the desk phones that we distribute They can be connected simply by a bottom cable . Visit our headset compatibility chart to find out which cable you require.

2N Update – New 3 Year Standard Warranty

New for 2018, 2N has announced an extension to their product warranty. Applicable to their entire product range, 2N products purchased from 1st January 2018 are now supplied with an industry-leading 3-year warranty! Whether you’re looking for a stylish modular system or a highly visible emergency intercom, 2N offer a variety of options all of which come with the added peace of mind this new warranty brings.

Discover the 2N Range

To discuss your 2N requirements and for assistance on any projects you may be working on, please contact our 2N Specialist, Gavin Sykes on 01484 840048 or email gavin@provu.co.uk.

We’ve expanded our White-Labelled DECT Services!

We’ve expanded our white-labelled DECT survey and installation service to now include Panasonic, RTX and Snom multi-cell systems, helping you to give even more options to your customers.

Find out more

Having launched our DECT services back in August last year our team has been busy carrying out Gigaset DECT surveys and installations across a variety of locations throughout the UK. With surveys starting from just £150.00* DECT systems need not be a complicated product to quote for. Discuss your requirements with a member of our team today and enhance your offering!

Contact us

*Survey and installation services are quoted on an application basis and are subject to additional charges.