Introducing Cisco’s New ATAs

Thanks to our Master Reseller status, we are delighted introduce two new Analogue Telephone Adaptors to the Cisco Multiplatform range. Used to convert traditional telephone, fax, and overhead paging communication equipment into IP devices, both the ATA 191 and ATA 192 offer a great cost-effective solution, enabling users to protect and extend their existing systems without the need for major investment.

Cisco ATA 191


2 x FXS ports
Integrated high-performance router

Cisco ATA 192


2 x FXS ports
1 x 10/100 Ethernet ports

Pricing and stock information can be viewed on our reseller portal, ProSys.

What’s New? 3CX Standard & Free Licences

As you may be aware, 3CX are changing their free and standard licences as of 1st April 2019. In order to help you prepare for these changes, we will be putting together a series of blogs which will break down the changes for you.

Changes to Standard Licences:

As part of the revamp, some features are being removed from Standard licences, these include:

  • Call recording
  • Call reporting
  • Queues
  • Office 365 Integration
  • Bridges

These features will remain available on Pro and Enterprise level licences. If you are already on a paid version of the Standard licence and still have valid maintenance you do not need to do anything, your licences will be upgraded to Pro free of charge for the remainder of the licence contract. Following the licence duration, you will need to renew your licence via Pro maintenance to maintain these features.

Changes to Free Version

All free licences downloaded from 3CX’s website after 1st April 2019 will be a V16 Pro annual licence. This licence will be valid for 40 days from the initial activation date. Following this, the licence key will then revert to a standard licence unless it is upgraded.

ProVu can also now help you source a proof of concept key for any licence for 30 days. Simply contact our sales team to discuss your projects and organise a free trial key.

New Licence Sizes

There are a number of new licence sizes coming to annual licences (only), giving you even more options to cater for customers whose requirements fall somewhere in between, these include:

  • 24 SC
  • 48 SC
  • 96 SC
  • 192 SC

To discuss any of the above information with a member of our team please call 01484 840048 or email contact@provu.co.uk.

ProVu Listed in Top 100 Northern Tech Companies

We’re celebrating being listed among the top 100 fastest growing tech companies in the 2019 Northern Tech Awards! Having achieved another record-breaking year, our sustained growth marks the fifth consecutive year we have been listed in this exclusive league table.

Our MD, Darren Garland will join a host of tech companies as The Albert Hall, Manchester on 28th March where the official rankings will be revealed – watch this space for further updates!

Gigaset Multicell Webinar: Future-Proofed Solutions, Easily Deployed

No matter how busy or big your customers’ offices may get, Gigaset’s revolutionary N870IP Pro DECT system offers a fully future-proofed solution with plenty of scope to expand. Providing support for up to 250 handsets, 60 base stations and 60 simultaneous calls per system, the N870IP PRO will soon be able to be extended up to 100 systems with Gigaset’s Integrator VM – providing incredible scope for prospective growth. Join us for our upcoming webinar, ‘Gigaset Multicell: Future-Proofed Solutions, Easily Deployed’ to find out more.

Find out more about the N870

WEBINAR – Gigaset Multicell: Future-Proofed Solutions, Easily Deployed

We invite you to join us for our upcoming webinar on Tuesday 2nd April at 11 am when we’ll be joined by James Bevan, Technical Sales Manager at Gigaset to take a closer look at Gigaset’s Multicell range and how, through our range of services, you too can supply even the most complex of solutions.

Register Now to Join the Webinar

New Cisco Multiplatform IP Desk & Video Phones

We’ve expanded our Cisco offering with the addition of three new models to the multiplatform range. Expanding on both the 6800 and 8800 series, these new devices are now available to order from ProVu.

6821 IP Desk Phone

– Now in stock

Marking the entry-level device in the 6800 series, the 6821 is an easy to use desk phone with 2 programmable line/feature keys and a 2.5″ greyscale backlit display – ideal for those looking for a budget-friendly, reliable device.

8845 IP Video Phone

– Available to pre-order

Featuring a large 5″ high resolution colour display, the 8845 video phone offers a HD 720p video camera for two-way video calling along with five programmable line keys, built-in Gigabit Ethernet switch and Bluetooth compatibility.

8865 IP Video Phone

– Available to pre-order

With an identical appearance and feature set to the 8845, the Cisco 8865 incorporates a number of additional features including 2 USB ports and compatibility with up to 3 8800 key expansion modules.

View Pricing & Stock Information

NEW Yealink W53P Bundle Promotions!

We are delighted to bring you two brand new Yealink bundle promotions for the W53P, available from 4th March 2019 – 31st May 2019, you can now save up to 50% off the RRP!

Featuring the W60 base station and the W53H handset, the W53P package offers support for up to 8 handsets and 8 concurrent calls. For ultimate flexibility, the W53P is also compatible with the W52H and the W56H.

To purchase either of the above bundles, simply use one of the following part codes: W53P-PROMOBUNDLE1 or W53P-PROMOBUNDLE2 to place your order.

W53P-PROMOBUNDLE1 includes 2 x W53P & 1 W53H

W53P-PROMOBUNDLE2 includes 1 x W53P & 1 W53H

Yealink Webinar – What’s New in the CP & DECT Range?

We’re going to be hosting a Yealink webinar next week! Designed to provide a detailed overview of the latest products to join the Yealink CP & DECT Range, this short webinar will equip you with the main features and benefits of some of Yealink’s most recently launched products including the CP930W and the W41P DECT package – Register now to join us!

Learn more about Yealink’s New Products

Automate your web store with ProVu’s API

We have a number of APIs available for our resellers to utilise. These can help you to build your website and/or integrate with your CRM. Integrating your systems with ours can help to significantly simplify the process of getting important, up to date product information from us, as well as allowing your customers/staff to place their orders directly with us via your own online interface. Take a look at some of the benefits of using ProVu APIs.

Our APIs have been developed in-house and are constantly being updated and expanded to meet the requirements our resellers. The APIs are simple to use and can be integrated with almost all systems out there.

In this blog, we are going to look more closely at the following APIs: Product Information, Product Categories and Ordering as these tend to be the common starting points for integration.

Product Information API
There is a lot of information you can pull about the products we supply, this data can help in the building of your webstore.

Part code ProVu’s product name – this is a unique name given to each item, which is required to place orders. We can even store your own part code if you require or you can simply map these across.
Brand / Class For example Snom and Yealink.
Product Name A short concise product name.
Product Description This is a longer product description, which you can use to quickly build your product information web pages.
Product Range Some manufacturers have different ranges of products, where possible we store this information for you to use. For example, for Yealink we have T2, T4, T5 and CP. These can help to sub-categorise items within a brand/class on you website.
Retail Price Recommended retail price, this is guidance as to what you may want to charge your customers.
Your Price Your discounted trade price, this could be used with the retail price to calculate your sales out pricing to make sure you are making enough margin.
Available Stock Real-time quantity of stock available.
Item Weight Weight stored in kg can be used to help calculate shipping charges.
MPN Manufacturer’s part number/SKU.
EAN This field provides information about EAN/UPC/GTIN which is generally required for web stores using Google shops, shopify etc. You can differentiate between EAN and UPC number quite easily – if the number is 12 digits long it’s a UPC and if it’s 13 digits long it will be an EAN.

We also have a developers guide of how use our product images and datasheets to display on your own site.

Product Categories API
We provide a number product categories for example IP Desk Phone and IP Conference Phones with a list of applicable items, this can be used as a quick way to build your product menus and navigation within your web store if you wish.

Ordering API
An order can be placed by simply passing a unique order reference, list of ordered items and required quantities to us.

There is a number of other things you can tell us about your order using our ordering API:

  • Drop ship details including address and contact details
  • Drop ship branding (see more information on our Branded Shipping services)
  • Carrier service
  • Provisioning settings

 

It doesn’t stop here, we have more APIs available for our resellers including Order details, Invoices, Device status and Device management API – Take a look to find out more.

Technicolor TG589vac v2 End of Life Notice

Technicolor TG589vac v2 End of Life Notice

The Technicolor TG589vac v2 is now an end of life product. Our stock of this product has now run out and we would like to introduce you to its replacement, the new DWA0120.

As the direct replacement to the TG589vac v2, the DWA0120 is now available to purchase, this router features all of the same product specifications with additional support for the new IEEE 802.11ac Wave 2 Wi-Fi standard and is black in colour.

Supplied at the same price point, the DWA0120 is also Openreach approved and is compatible with our TR-069 router provisioning server meaning you can ship routers direct to your customers ready to plug and play!

Tell me more about Router Provisioning

Adding IP Phone configuration details to orders

Our ProSys provisioning service enables resellers to add device-specific configuration settings while placing orders, offering a true plug-and-play service for their end-users.

As part of our continued drive to improve our online reseller portal, ProSys, we have recently made improvements to the user interface to enhance the user experience – now making it easier than ever to add device configuration details in ProSys.

How to add IP Phone configuration details in ProSys

1) The first step is to add the product to your basket. There are a couple of ways to add hardware to your basket:

You can go to the ‘Price List and stock information’ page, find the product you want to add and click on the button to add it to your basket. This will take you to the order page.

Or you can go straight to the ordering page using the button on the ProSys home page.

In the order form start typing the name of the product in the ‘Choose Product’ text box,  for example ‘Snom D715’. As soon as you start typing, the search results will start displaying a list of products with the nearest match. Simply click on the correct product you want to order to add it to the basket.

3) When you have your items in the basket, click on the button to take you to the configuration settings page.

4) On the configuration page, you will see fields like SIPUser, SIPPass and option to add up to 2 accounts to each phone. The majority of installations will only require Account A fields to be completed, but you can add a 2nd SIP account to the device if needed.

Before adding any details, please make sure you familiarise yourself with the terms on the configuration page. Find below a table which explains each setting and what should be added.

Label Setting meaning
SIPUser Extension number
SIPPass Extension password
SIPProxy Registration/Proxy server URL/IP
outboundProxy Outbound proxy (if any)
SIPPort Phone local SIP listening port
SIPDisplay Display name to appear on the phone screen
SIPIdle Idle screen name
setting_server URL/IP address to redirect the phone to another configuration server

For the majority of installations, you can safely ignore SIPPort and setting_server fields, if in doubt please get in touch.

We can also work with you to create custom configuration templates which can contain common settings such as country tones, dial plan, time server and language etc, these details can be applied to all your devices. Please speak to our sales team if you would like more information.

Tell us what you think
We’d love your feedback! Feedback helps us to make our systems even better for you and we would be very grateful for any comments, problems and suggestions you have on how we could improve ProSys in the future to best suit your needs. Login and send us your feedback or give us a call.

If you do not have a login or have forgotten your password you are able to request a new one here.