Polycom Recovery (Resolve a Formatted File System)

If you’ve ever pressed the wrong button trying to perform a factory reset on a Polycom phone and accidentally pressed “Format File System” instead. You’ll most likely know it can be time consuming to recover the unit if you don’t have a provisioning server set up for this.

Well, your in luck! (Hopefully)

You should be able to use our server to download the application back on to the unit. Below is a list of all the units that can be recovered via our server.

Available for Polycom Models:

2345-12365-001.sip.ld = SoundPoint IP 331
2345-12450-001.sip.ld = SoundPoint IP 450
2345-12560-001.sip.ld = SoundPoint IP 560
3111-19000-001.sip.ld = SoundPoint IP 560
2345-12360-001.sip.ld = SoundPoint IP 321
2345-12375-001.sip.ld = SoundPoint IP 335
2345-12500-001.sip.ld = SoundPoint IP 550
2345-12600-001.sip.ld = SoundPoint IP 650
3111-30900-001.sip.ld = SoundStation IP 5000
3111-40250-001.sip.ld = VVX 101
3111-44600-001.sip.ld = VVX 600
3111-46161-001.sip.ld = VVX 310
3111-48350-001.sip.ld = VVX 311
3111-48500-001.sip.ld = VVX 501
3111-40450-001.sip.ld = VVX 201
3111-46135-002.sip.ld = VVX 300
3111-46162-001.sip.ld = VVX 410
3111-48400-001.sip.ld = VVX 401
3111-48600-001.sip.ld = VVX 601
3111-44500-001.sip.ld = VVX 500
3111-46157-002.sip.ld = VVX 400
3111-48300-001.sip.ld = VVX 301
3111-48450-001.sip.ld = VVX 411

Just follow these easy steps:

1) Connect the phone to the network (and power supply if required).

2) The phone will power up and display “starting application, press cancel to interrupt”. You need to press the “cancel” button.

3) It should then display a new screen that displays three options. “Start”, “Setup”, “About”. Press the button for “Setup” and enter the password. (by default it is 456)

4) Then it will display “provisioning server” > Press “Select” and set the “Server” type to “HTTP” > Scroll down to “Server Address” and press “Edit” and enter the following: polycom.provu.co.uk/fw/recovery/

5) Then Press “Exit” and then “Exit” again and select “Save and Reboot”.

6) Wait for the phone to reboot and contact our servers, if successful it should say something similar to “Updating XXXX-XXXXX-XXX.sip.ld, please wait”. Where X are numbers.

7) Leave the phone to download the application and wait until it boots up to the default Idle screen.

Important Note: Remember to upgrade the firmware version of the unit to the latest once the recovery has been completed. We can’t guarantee the firmware on the recovery server will be the latest.

The New Snom A100 Headset Range has arrived!

We’re delighted to introduce you to Snom’s new range of headsets which are now in stock and available to purchase from ProVu. Designed to provide users with maximum comfort and performance, the new A100 headsets are available as either monaural or binaural and can be used with the entire range of Snom desk phones along with a variety of other devices.

Find Out More Here

END OF LIFE NOTICE: SNOM MM2

Please Note: We have a very limited supply of the MM2 headsets available, once they’re gone, they’re gone! The A100 will replace the MM2 headsets.

Why choose Sennheiser?

1) Quality design
For more than 70 years Sennheiser has been producing the highest quality products across all areas of sound recording, transmission and reproduction. This expertise has enabled them to create a wide range of high quality business headsets all of which are designed with the following features in mind:
1: Sound quality
2: Quality build & design
3: User focus (designed for long use and comfort with hearing protection etc)

2) Channel focused
Sennheiser’s route to market is via the Channel, which means pricing remains competitive. Products aren’t sold on websites like eBay or Amazon where for other brands pricing is often much lower than the RRP and makes it difficult for value added resellers to compete with pricing.

3) Reduced competition
Where other headset brands are sold through lots of resellers, Sennheiser has a more selective approach. Through their partner programme, Sennheiser ensure their resellers are knowledgeable and are able to support their products, this allows resellers to supply a more unique and premium product range to the market.

4) Robust and reliable
The exceptional build quality offers the lowest failure ratio among all the headset brands with less than 1% return rate, helping to maintain customer satisfaction.

5) Best-in-class warranty
Sennheiser’s return policy is also best-in-class, all products come with a 2 years (or 3 with the Century series) warranty with 24 hour replacement. The replacement units are brand new and come with the full warranty! Simply raise an RMA and we will sort out the rest.

ProVu Awarded European Distributor of the Year by Sangoma!

We’re delighted to have been awarded European Distributor of the Year by Sangoma!

Having been distributing Sangoma products for over five years, we have worked hard to develop our services around the Sangoma offering. We’re thrilled to have been recognised for our efforts – Thank you to Sangoma for their continued support, we look forward to achieving more great results in 2018!

The Gigaset Maxwell 10 is now even more powerful!

The Gigaset Maxwell 10 has been updated! The newly released Maxwell 10S is now more powerful; with double the amount of memory to ensure a fast performance even when running multiple applications. The Gigaset Maxwell 10S ships with Android Lollipop 5.1 firmware.

Maxwell 10SFeatures Highlights:

  • 10.1″ HD ready touch display
  • Choice between cordless or corded handset model
  • Android 5.1 platform
  • Built-in HD Camera
  • Integrated WiFi Client, Bluetooth and DECT
  • Gigabit Ethernet
  • Open system for personal business apps

Discover more about the Gigaset Maxwell 10S

The old Maxwell 10 models are now discontinued and no longer available to purchase.

New Lower APC Shipping Prices!

ProVu customers can now enjoy a new lower shipping charge for APC mainland UK deliveries. Here’s a brief overview of how shipping rates are calculated and an introduction our new pricing, starting from just £4.95!

APC shipping prices are calculated on the size and weight of a consignment. They have two standard sized mailing bags which are referred to as ‘Mail Pack’ and ‘Courier Pack’ – if the despatched items can fit, and weigh under the bag limit they are shipped on this service for which we have some new discounted rates.

ProSys Standard
Mail pack: Small, up to 1 kg £4.95 £5.45
Courier pack: Medium, up to 5kg £6.45 £6.95
Box: (There can be multiple boxes per consignment) £8.95 £9.45
Additional kg: between 20kg and 100kg £0.30 £0.30
Additional kg: 100kg + £0.40 £0.40

As you can see in the above table, shipping charges are 50p lower for orders placed through our reseller portal, ProSys. Register for a free ProSys account today to start saving on APC’s next day services.

Introducing the New Yealink T5 Series

Yealink’s new T54S and T56A SIP phones are now in stock and available to purchase from ProVu. With the rest of the range expected to be with us over the next couple of weeks, we are welcoming pre-orders of Yealink’s latest devices!

Offering a range of easy-to-use smart media phones, the T5 series hosts a variety of features, ideal for users looking for an enriched communication experience. Here’s an overview of the entire range:

Yealink T52S
Smart Media SIP phone

Yealink T54S
Smart Media SIP phone

Yealink T56A
Android Based Smart Media SIP phone

Yealink T58A
Android Based Video-ready IP phone

Yealink T58V
Android Based IP Video phone

Yealink EXP50
Expansion Module for T5 Series

 

RTX 4002P EOL Notice

RTX have discontinued their 4002P DECT repeater, this has now been replaced with the RTX 4022P. The 4022P offers a very similar repeater-to-repeater solution to the old 4002P, with some new additional features.

What’s New?

  • 2-colour LED for radio link quality indication
  • New dedicated programming key for easy reset and configuration of repeater
  • One SKU for both Europe and the UK (4022P comes with both power supplies)

Individualise your Access Control Solution with 2N

2N’s Access Unit offers an ideal solution for areas where access needs to be controlled. Thanks to the launch of three new models, you can now adapt your Access Unit to suit your users’ individual security requirements in either an internal or external environment.

Touch Keypad Module

With the touch keypad you can authorise entry with a unique PIN. Users simply enter the PIN code to gain entry.

Order number: 916016

Bluetooth Module

With Bluetooth technology, you can enable access through the use of a smartphone, reducing the risk of PIN abuse.

Order number: 916013

Fingerprint Reader Module

For maximum security, add the fingerprint reader unit and limit entry to each individual, with their own fingerprint.

Order number: 916019

 

Tell me more about the 2N Access Unit