Shine Brighter with Solar Solutions

Did you know there’s so much more to Fidelity Energy than just selling energy? Offering a range of services designed to help businesses save money, use less energy, and reduce their carbon footprint, all while meeting sustainability goals. These initiatives can support your customers in achieving their green objectives and can also be a great way to initiate business before their existing energy contracts are up for renewal.

We first touched on how Voltage Optimisation can save your customers money and use less energy, this week we’ll be taking a closer look at Solar PV Systems.

Making Solar PV a Reality?

Solar PV systems offer an incredible opportunity for businesses to generate their own energy, reduce their electricity bills, and enhance their sustainability credentials. When set up correctly, a solar PV installation can reduce energy bills by up to 40% in the first year alone. This not only provides substantial savings but also significantly reduces grid dependency, making the transition to renewable energy both smooth and profitable, with an average commission of up to 10%*. Here’s how Fidelity Energy makes it a reality:

The first step is for Fidelity Energy to understand your client’s business operations, energy usage, and long-term objectives. Once they have this information, they produce a tailored system proposal that highlights potential savings, payback terms, and the impact on their carbon footprint.

Fidelity Energy doesn’t just propose the largest system possible. Instead, they provide designs that offer the best return based on actual usage, ensuring maximum efficiency and savings for your clients. This means they get a system perfectly suited to their needs.

Once a sustainable system is agreed upon, Fidelity Energy handles all communication with the district network operator (DNO), ensuring a smooth and hassle-free integration. Fidelity Energy’s goal is to complete installations with minimal disruption to daily business operations.

Generating Your Energy: A Powerful Partnership

When your clients generate their energy, they start reaping the monetary gains immediately. They gain complete control over their generation with real-time analysis, enjoy significantly lower energy bills, and boost their green business credentials.

Choosing Fidelity Energy for Solar PV Installation

Here are some of the unique benefits of partnering with Fidelity Energy:

  • Flexible Funding Options: From roof improvements to multi-site installations.
  • Integrated Technologies: Including EV charging and voltage optimisation.
  • Data-Driven Proposals: Tailored to your client’s operations and priorities.
  • Expert Design and Installation Over 20 years of renewable technology experience.
  • Shared Marketing Assets: Promote your clients’ sustainability initiatives.
  • Long-Term Partnership: Supporting your clients from installation to a net-zero future.

Fidelity Energy believes that the cost savings and eco-benefits of solar PV should be accessible to all businesses. Fidelity Energy is here to make a daunting task manageable, helping you and your customers achieve their strategic and financial goals.

Get in Touch!

Keen to learn how you can start to help your customers to save on wasted energy? Get in touch today, our friendly team along with Fidelity Energy are here to help you every step of the way. Call us on 01484 840048 or email for an impartial discussion on becoming an energy reseller with ProVu & Fidelity Energy.

Get in touch

How to Convert Lifts for the IP World

While the PSTN/ISDN switch off date may have been shifted, it doesn’t mean we should switch off from it too. There’s lots to consider and it’s our job to support you to ensure the transition is as smooth as possible. Read on to discover how we’re helping resellers like you to convert lift phones for the all-IP world.


Most lift phones are connected to PSTN or analogue lines. In the instance of a power cut, these lines are currently unaffected but what happens when the switch off takes place?

Without the right precautions and equipment in place, lift users could be left unable to alert others of their whereabouts and incapable of making emergency calls.

Now, we are faced with 2 options; replace the lifts entirely, or continue to use the existing equipment; we know which option the Finance Director would opt for!

Replacing a lift to address the switch off is unlikely to get the green light; the costs involved would simply not be economically viable. Offering to adapt the existing equipment, on the other hand could be your golden ticket.


There are 3 key components you’re going to need to convert lift phones to IP:




Here we’ve outlined 3 different set ups to select from:

1. The Budget Friendly Option

Using a Fanvil GA11 ATA and Mylion UPS, you can ensure users are able to make emergency calls in the event of a power cut. The ATA will convert the analogue phone to IP, while the Mylion UPS will provide back-up power to the connected router and ATA for up to 4 hours.

2. The Mid-Range Option

For those who don’t want to touch the buildings internet connection, why not add VoIP by installing a VoLTE router? With the TP-Link MR6500V and the addition of a 4G SIM card, lifts can be isolated from the rest of the network. Backed up by a Mylion UPS device, you have a robust solution to quickly adapt lifts with minimal wiring required.

3. The High-End Option

For those looking to provide back up for critical communications, we recommend the DrayTek LAC router range. With 4G backup, users will still be able to make calls, even if the exchange is down. Between the router and lift, there will be an ATA to convert the analogue line to SIP. This will then be backed up by a UPS to offer the most resilient solution of them all.


Our expert technical team are on hand to help you develop the solutions you require. With our project consultancy services, we can help ensure that your solutions will meet expectations prior to installation. Paired with our zero-touch provisioning and SIM Fulfilment Services, we can make sure your installations are a breeze. Talk to us today to discuss your requirements.

Project Design & Consultancy Device Provisioning SIM Fulfilment

Learn More About Our Services

When it comes to lifts, there will always be a third-party lift maintenance company involved. Before applying any of these solutions, we would recommend arranging a combined visit with them to coordinate the upgrade together. Who knows, there may be even more business opportunity to be had there too!

Claim your exclusive Yealink NFR

We have some fantastic news that we can’t wait to share with you! Yealink has expanded its NFR offer, and it now includes some of its newest and most innovative products. This is your golden opportunity to experience the latest technology at unbeatable prices!

What’s New in the NFR Lineup?

T44U Desk Phone – Sleek design and advanced features W75 Mini Multi-Cell System – Enhance your wireless communication
W71P DECT System – High-performance SIP cordless phone system BH76 Plus Headsets – Superior sound quality for all your communication needs

Massive Discounts Just for You!

Take advantage of up to 80% off on the latest Yealink releases, including:
T31W Desk Phone – Reliable and affordable T34W Desk Phone – Perfect for everyday use
T44W Desk Phone – Advanced functionality at a great price BH70 Headset – Crystal clear audio and comfort

This is your chance to get hands on and experience the cutting-edge features Yealink has to offer at a fraction of the cost.

Don’t wait! Order your Yealink devices today and enjoy these massive savings. Get in touch with our expert sales teams on 01484 840048 or email to access these exclusive savings!

  • NFR offer available until 30th June 2024
  • Devices are limited to 1 unit per model per customer

Boost Your 3CX Skills for Free!

Ready to boost your 3CX skills? We’ve got exciting news for you! We have spaces available on our upcoming 3CX Basic & Advanced Virtual Training Programs. Kickstart your journey to becoming a certified 3CX partner. Our team of seasoned 3CX experts is here to guide you every step of the way.

And guess what? It’s completely free! Our experts will be available to support you and answer any questions during and after the course. Don’t miss out on this golden opportunity to expand your expertise.

3CX Basic Training

3CX Basic Training
Whether you’re new to 3CX or looking to refresh your knowledge, our 3CX course is perfect for you. Dive into the basics of getting 3CX up and running and learn essential troubleshooting techniques. Plus, explore new horizons with Cloud hosting capabilities.

Topics Covered Include:

  • Hosted by 3CX and Startup
  • Apps and IP Phones
  • SIP Trunks
  • Setting up your team
  • Call handling
  • Messaging

Find Out More & Register

3CX Advanced Training

3CX Advanced Training
Ready to tackle more advanced challenges? Our Advanced Training dives into complex configurations and advanced security features, ensuring you’re equipped to handle any situation.

Learn More & Register

Not Registered as a 3CX partner? Sign up today as a ProVu 3CX partner to take advantage of all the benefits including technical support, training and favourable pricing on supported hardware such as Fanvil and Snom.

Sign up to be a ProVu 3CX Partner

*Attendees are required to sit the relevant exam in order to become a certified partner, these can be accessed via the 3CX portal. To become an Advanced partner you will first need to complete the basic training course.

Enjoy 20% Off on 2N Bluetooth Access Units and Modules!

We’re thrilled to share an exciting offer with you! From June 10th to November 15th, 2024, you can get 20% off 2N’s Bluetooth-enabled 2N Access Units and 2N IP Verso Bluetooth modules.

The Great Devices on Offer:

Access Unit 2.0

Access Unit M

IP Verso Bluetooth modules

Upgrade to 2N WaveKey Mobile Access

Upgrading your existing RFID networks to new mobile-controlled access, powered by 2N WaveKey, is now easier than ever.

What is WaveKey?

2N WaveKey is a unique technology that connects users’ mobile phones to a building’s access control system via a unique pairing PIN and the 2N Mobile Key app. With 4 different access modes, users can effortlessly enter any authorised door using their smartphone’s Bluetooth functionality. This ensures both convenience and high security, adapting to different access needs and preferences.

Benefits of WaveKey Mobile Access

1. Convenient:
No more forgetting RFID cards, keys, or PIN codes.
2. Flexible:
WaveKey-enabled units combine multiple access methods in one reader and feature four access modes: card, tap-in-app, touch and motion.
3. Fast:
Opens doors in 0.3 seconds.
4. Reliable:
Rigorously tested for months in a real-life environment.
5. Secure:
Encrypted in 2N’s channels; WaveKey uses adaptive algorithms and RSSi signal trend analysis to solve unwanted door-opening.

Find Out More

Integrate with your preferred platforms

Seamlessly integrate with a wide array of third-party platforms, including industry leaders such as 3CX, Cisco, Zoom, and Microsoft Teams, among others. This flexibility ensures that regardless of the specific platforms your customers prefer, you can leverage the comprehensive capabilities of 2N.

For those who are unsure of the compatibility of a particular platform, we encourage a visit to 2N’s Integration Hub.

Check the IntegrationHub Here

White Label Survey and Installation available for 2N IP Access Control & IP Audio
Difficult installation or don’t have the technical skill? We have you covered! We can arrange for 2N specialists to survey your site, recommend the best products and oversee the installation, all while providing onsite training. Speak to a member of our Sales Team to discuss your requirements.

Explore what other services we offer!

Your Next Steps

Contact our team today at 01484 840048 or email to create your ideal solution. Whether you need a unique setup or a white-labelled installation, we’ve got you covered.

Take a look at the Latest Offers and Devices

We’ve been busy adding some exciting offers and brand-new products to our lineup, and we didn’t want you to miss out! Here’s a quick rundown of what’s new and how you can take advantage of these amazing deals.

Your Exclusive Yealink NFR Offer:

Great news! Yealink have expanded their NFR to include the new T44U, W75 mini MC, W71P (Coming Soon) and BH76 headsets. Try them out for yourself and get up to a massive 80% discount on the latest releases including the T31W, T34W, and T44W Desk phones and the sought-after BH70 & BH71 Headsets, as well as the BH71 Pro Workstation. Order yours today!

Order Yours Today

Your Exclusive Fanvil NFR Offer:

Great News! The NFR on the new Fanvil CA400 has been extended untill the 30th September. We know trying is believing, and trust us it’s definitely worth a try! Get a massive 30% off RRP.  Want to dive deeper into the CA400 or jump on this NFR offer? Reach out at 01484 840048 or email

Order Yours Today

What’s New?

Here’s a recap of the latest products and services to be added to our portfolio.




Poly Dedicated Teams Business Deskphones – Dedicated to Microsoft Teams, the feature-rich CCX series from Poly offers users a solid audio experience with touchscreen capabilities.
A10W – The Fanvil A10W mini SIP intercom offers a durable IP54 indoor intercom with adaptive 2W speakers, acoustic echo canceller and in-built 2.4G & 5G Wi-Fi.
I10S/SD/SV – The Fanvil i10S/SD/SV series of intercoms offer users a choice between mono or dual buttons or camera variants depending on the user’s needs.
C300 – The Snom C300 personal speakerphone is a lightweight compact speakerphone. With up to 24 hours of talk time on one charge and the ability to charge a smartphone from the device, the Snom C300 is convenient for use on the go.




NEW TP-Link Routers – We’ve expanded our TP-Link portfolio with the EX230V, EX820V and NX510V. Featuring improved security and fast connection speeds you expect from TP-Link. Don’t forget, the EX230V & EX820V can be automatically provisioned, ready to plug & play!

For more information or to take advantage of these money-saving offers please get in touch. Call 01484 840048 or email to speak with a member of our team.

Reduce costs with Voltage Optimisation

Did you know there’s more to Fidelity Energy than just selling energy? They offer a range of services designed to help businesses use less energy, save money, and reduce their carbon footprint, meeting sustainability goals. These initiatives can help you to support your customers in achieving their sustainability goals and can also be a good route to initiate business before their existing energy contract is up for renewal. Over the coming weeks, we’re going to be taking a look at each of these sustainable services; first up is Voltage Optimisation.

Why Voltage Optimisation?

UK appliances typically need 220 volts to operate efficiently, but the average voltage supplied by the National Grid is 242 volts, with peaks up to 261 volts! By optimising the voltage supply to electrical equipment, businesses can reduce their energy consumption by up to 19%. This excess voltage not only wastes energy but also shortens the lifespan of a business’s devices. Voltage optimisation (VO) is a transformer-based technology which optimises the incoming supply from the national grid to match the voltage required by equipment at your customers; organisation.

How It Works:

1.Initial Assessment

Fidelity Energy will send a plug-in voltage tester to your customer’s site. Once received, they will need to simply plug it into any power socket, take a photo of the voltage reading, and send it back to Fidelity Energy, along with pictures of the fuse board, electricity meter, and the surrounding area.


Based on the average voltage supplied by the National Grid, Fidelity Energy will provide you and your customer with an estimated saving and present the expected ROI.


Once approved, a 50% payment is required to order the kit. We’ll set a delivery and installation date, with the final balance due a week before delivery. Fidelity Energy’s qualified technicians will then install and commission the Voltage Optimiser, ensuring everything runs smoothly – you can then benefit from a healthy commission with little effort required.

Real Results:

The cheapest kWh is the one you don’t use. By installing a Voltage Optimiser, businesses can avoid paying for unnecessary electricity and enhance the longevity of their appliances. Let us help you in benefitting from this fully project managed, low touch opportunity; The bigger the ROI for your customers, the higher the margin* you can expect to benefit from.

Hotel Example

A hotel with an annual consumption of nearly 3 million kWh saw significant savings with the installation of 7 VO units.

School Example

A school using 678,297 kWh annually achieved substantial cost reductions with 3 meters and 11 VO units.

Get in Touch!

Keen to learn how you can start to help your customers to save on wasted energy? Get in touch today, our friendly team along with Fidelity Energy are here to help you every step of the way. Call us on 01484 840048 or email for an impartial discussion on becoming an energy reseller with ProVu & Fidelity Energy.

Get in touch

*Margin is calculated at the project planning stage and will vary depending on the size of the deployment. 

The Future of TP-Link Connectivity

We’re thrilled to share some exciting news with you! We’ve recently expanded our TP-Link portfolio to include three new, cutting-edge devices, each designed to significantly enhance networking capabilities. Here’s a quick look at what these devices have to offer:

TP-Link EX230v

Combining state-of-the-art Wi-Fi 6 technology and dual-band VoIP capabilities. The TP-Link EX230V is entry level FTTP router with Wi-Fi 6 support, ensuring robust and high-speed internet connectivity. Ideal for both new installations and upgrades, it features gigabit ports, supports multiple VoIP accounts, and allows efficient remote management through ProVu ACS or Web UI of the router.

Find out more

TP-Link EX820v

Experience unparalleled internet speeds with dual 2.5 Gbps Ethernet WAN ports. The TP-Link EX820v is a business class router boasting up to 6 Gbps dual-band Wi-Fi speed and advanced compatibility across all Wi-Fi standards. This router is perfect for high-demand online activities. It also supports VoIP over two FXS ports, making it a versatile choice for both residential and office use.

Find out more

TP-Link NX510v

Get powerful 5G with the TP-Link NX510v, offering speeds of up to 3.2 Gbps via carrier aggregation. Just insert a SIM card and enjoy ultra-fast internet perfect for Ultra HD streaming and online gaming. With full gigabit Ethernet support and the latest Wi-Fi 6 technology, this router ensures exceptional wired and wireless connectivity. Additionally, its EasyMesh compatibility offers flexible, seamless whole-home coverage.

Find out more

Let us simplify your deployments!

Looking to deploy a large quantity of TP-Link routers? Did you know we can hardcode your devices before they are shipped? Ideal for ISPs looking to simplify their deployments, hardcoding can offer you a range of benefits including:
Protection against your devices being factory reset by end users; With hardcoding, the ADSL and internal credentials are permanently burnt to the device.
Save yourself hours of support time and maintain customer satisfaction levels by minimising the risk of router settings being lost.
Enjoy a seamless ordering process with items shipped direct to site, ready to plug & play.
Speak with a member of our expert technical team today to discuss your router hardcoding requirements.

Discuss your Hardcoding Requirements

Tell us what you’d like to see!

Are you already purchasing TP-Link devices elsewhere? We’re all ears! Let us know what other devices in the range you would like to see us stock. We can’t promise they will be available right away, but your feedback is always valued and will be used to shape our future offering.

Call us on 01484 840048 or email to speak with a member of our team.

New 3CX Proys update

You might have seen that we have been making some improvements to our partner portal, ProSys. Well, we have another exciting update to share with our 3CX resellers. We’ve designed a brand new 3CX dashboard streamlining the management and ordering of your 3CX keys.

What’s New with 3CX in ProSys?

Expiration Tracking:

To help you stay on top of things, your 3CX keys can now be listed in order of expiration date. Those due to expire within the next 90 days will appear at the top, ensuring you never miss a renewal.

One-Click Renewals:

Renewing your 3CX keys has never been simpler. Just select a key from the list due for renewal, hit the ‘Renew’ button this will automatically place your renewal in the basket, and we’ll handle the rest. It’s quick, easy, and hassle-free.

Key Builder Improvements:

We’ve streamlined the process of selecting and buying new 3CX keys. No more scrolling through look-a-like part codes. Our new key builder feature in ProSys allows you to pick the exact licence you need, automatically adding the part code to your basket for you.

Get started with ProSys

What’s Next?

We’re not stopping here! We are planning to add more features to enhance your 3CX key management. While we wait for further updates from 3CX, we promise to keep you informed and ensure your experience is as productive as possible.

Log in to ProSys to explore these new features. Make managing your 3CX keys a breeze, and as always, we’re here to support you every step of the way.

Got an idea or can’t see the tool that you need?We are continuously striving to enhance our services and ensure that you receive maximum benefits from ProSys. Please feel free to get in touch with us on 01484 840048 or email to speak with a member of our team. If you feel that there is something missing from ProSys that could help your business we want to know. We are open to your suggestions and ideas, be it a new tool or service that can bring more value to your business.

2N Built to Last

We’re thrilled to share some fantastic news, 2N is boosting their warranty period to 5 years on all their hardware devices, applicable to any product bought on or after January 1st 2024. Why? Because 2N believes in the lasting power of their technology and wants you to know it too.

Here’s What’s New:

1. Extended Warranty for Extended Confidence:
Every 2N device you purchase now comes with a 5-year warranty as standard. This move from a 3-year warranty is 2N’s way of showing faith in their products and their commitment to your success.
2. Uncompromised Quality and Support:
2N is not just about making great products; 2N is about making products that last. Plus, we are always here to ensure you get the most out of your 2N devices, hassle-free with our dedicated support team.
3. A Smart Investment in Smart Tech:
Forget about the cycle of frequent replacements. With 2N, invest once and reap the benefits for years. Even better, you can also benefit from an extra level of protection with 2N’s 10-year software warranty for devices using 2N’s OS. This includes regular feature updates and robust cybersecurity. So you are set for the next decade!

Explore the recent 2N OS Update

Some of the great devices that are covered:

Access Unit 2.0 Access Unit M IP Style IP Intercoms

Let Us Help You!

Need help installing your 2N products? With our white label installation services, we can carry out the install for you without the hassle or costs of carrying out in-person visits.

Explore our services

Alternatively, we also offer remote installation support giving you dedicated access to our technical experts who will be ready to remotely support and advise you while carrying out the installation. Whatever your requirements, we’ve got your back!

Remote installation services