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Kate Figg

Opening & Shipping Times Over the Festive Period

ProVu Christmas Opening Times 2022

The festive season is almost upon us! With that in mind, we wanted to share more details about our opening and shipping times over Christmas and the New Year. During this period, we will continue to ship orders via APC.

Opening Times

Day Opening Hours
Friday 23rd December 9:00-13:00
Monday 26th December Closed
Tuesday 27th December Closed
Wednesday 28th December 10:00-16:00
Thursday 29th December 10:00-16:00
Friday 30th December 10:00-16:00
Monday 2nd January Closed
Tuesday 3rd January Open as usual

Please be aware, we will be operating with a reduced number of staff between Christmas and New Year which may increase wait times.

Delivery Times

Avoid delays; orders placed on 23rd December will not be collected until the 28th December. If it’s important for you to receive your orders before Christmas please make sure they are placed before the 22nd December at the latest.
Order APC Cut off APC Delivery
23rd December No Collection 29th December
28th December 15:30 29th December
29th December 15:30 30th December
30th December 15:30 3rd January*
3rd January 16:45 4th January

*Delivery can be arranged for New Years Eve on a specified Saturday delivery. This will need to be arranged at the point of placing your order. Please note; no deliveries will be made to addresses in Scotland on 4th January due to a public bank holiday.

Additional Information

The following services will not be available over the Christmas period:

  • APC Pre 9:00 and Pre 12:00
  • DPD Pre 10:30 and Pre 12:00
  • All Royal Mail Services

For customers wishing to book with DPD, please be aware that the last collection date before Christmas will be the 22nd December. Orders collected on this date will be delivered on the 23rd December, the next available collection date after this will be 3rd January.

Please note: Christmas is a busy time of year for our couriers and therefore this may lead to delays. If it is important that your orders are delivered on a specific day, we would recommend considering selecting a pre 12:00 service with APC – please contact a member of our team to discuss your requirements.

Let’s Gear UP(S) ahead of 2025

It feels like it’s been a long time coming…. the 2025 PSTN switch off is looming and we’re here to help you gear up for it.

Did you know, as per Ofcom’s guidance Service Providers should enable or offer at least one back up solution for users reliant on their landline to contact the emergency services in the instance of a power cut?

Read more here

Introducing the PowerWalker UPS Range

UPS (Uninterruptible Power Supplies) are one option for providing a back-up solution for your VoIP solutions by ensuring an uninterrupted power supply to both routers and phones to deliver always on comms.

Our range has been carefully selected to:

  • Offer a maintenance free solution
  • Use replaceable batteries
  • Feature a 3-pin UK plug to connect to power
  • Allow some basic troubleshooting to check battery status etc.
VI 650 SB

 VI 600 STL

VI 2200 STL

Supports the Connection of 2 x 3-Pin UK power outlets

Up to 1 hour battery back-up*

Supports the Connection of 3 x 3-pin UK power outlets

Up to 2 hours battery back-up*

Supports the Connection of 4 x 3-pin UK power outlets

Up to 4 hours battery back-up*

Put simply, UPS devices can be used to provide a battery back-up to VoIP solutions in the event of a power failure. These are becoming increasingly important in ensuring users are able to contact emergency services in the event of a blackout. They could even become part of your business continuity to protect connectivity in such occurrences.

Discover ProVu’s UPS Range

Now in stock and available for fast delivery. Whatever your requirements are in the run up to the PSTN switch off and beyond, rest assured we’ve got your back!

*Battery back-up duration may vary depending on the consumption of connected devices. Time provided is based on one phone and one router.

Save up to 80% off Yealink Headsets!

Exciting news! Yealink is offering a Hybrid Working NFR. From now until the 31st December get a massive 80% off RRP on the WH62 Dual Teams DECT headset and the WH63 Teams DECT headset.

Yealink WH62

An entry-level wireless DECT headset that features Yealink’s advanced audio technology offering incredible audio quality at an affordable price. Certified for use with Microsoft Teams, the WH62 is designed for all-day use with premier ear cushions and a lightweight frame design.

  • Microsoft Teams Compatible
  • Up to 160m wireless range
  • Up to 14 hours talk time
  • 2 Micro USB connection
  • Plug and Play

Explore the Yealink WH62

Yealink WH63

Convertible and adaptable, the WH63 DECT wireless headset offers comfortable all-day use for the busy on the go executive. With seamless integration with major UC platforms and Yealink IP Phones, the WH63 allows for multiple wearing styles and gives an advanced audio experience with Yealink’s crystal-clear HD audio technology.

  • Microsoft Teams Compatible
  • Up to 120m wireless range
  • Up to 8 hours talk time
  • 2 Micro USB 2.0 ports
  • Plug and Play

Explore the Yealink WH63

Explore our Entire Range

Get in touch with our expert sales teams on 01484 840048 or email contact@provu.co.uk to access these exclusive savings!

*Headset NFR offer available until the 31st December
NFR products are subject to one per company
NFR offer pricing will be subject to change without notice

Have Your Say!

We need your help!

We’re always looking for ways to improve our offering and would like to invite you to share your thoughts with us.

Maybe there’s a product line or brand you’re already purchasing elsewhere, a device you’re starting to see demand for, or something completely left field. Whatever it is, we want to hear about it!

COMPLETE THE SHORT SURVEY


As a thank you, we will enter all completed forms into a prize draw to win* one of four boxes of chocolates we have up for grabs. Simply complete the survey before 7th October with your contact details to be in a with a chance of winning.

*Winners will be selected at random following the closure of the survey on 7th October 2022. Chocolates may vary from those in the picture, image for illustration purposes only.

Queen Elizabeth II – A Message to Our Customers

Like many throughout the UK and the world, we are saddened to hear of the passing of Her Majesty Queen Elizabeth II. As a mark of respect our offices will be closed on Monday 19th September 2022, in line with the State Funeral.

Our couriers have also announced a suspended service on this date meaning no UK deliveries will take place. Any orders shipped on Friday, unless specifically booked on a Saturday service will be delivered on Tuesday 20th September.

On behalf of the ProVu Team, thank you Ma’am.

2N’s New, Simplified Licensing Options

In an effort to make your life easier, 2N has simplified their licensing options for their intercoms and access control units. As of 1st August 2022 the licensing of 2N Intercoms and Access Units will be as follows:

All features from the former Enhanced Security and Enhanced Audio license plus NFC and HTTP API are included in the price of the intercom
Gold License (9137909) – To simplify the ordering process 2N have reduced the number of licenses available and replaced it with their Gold License. This will give you access to features including enhanced video and integration. To help with the migration, the price of the Gold License has now been reduced by 30%.
The 2N Access Unit is now supplied with the whole feature set, meaning there’s no need for any additional licenses

The following licenses will remain unchanged:

  • OnGuard (9137917)
  • CCure (9137918)
  • Informacast (9137910)
  • My2N (9137957 and 9137958)

The following licenses are now discontinued:

IP Intercoms Access Unit
  • Enhanced Audio (9137905)
  • Enhanced Video (9137906)
  • Enhanced Integration (9137907)
  • Enhanced Security (9137908)
  • NFC (9137915)
  • Lift Module (9160401)
  • NFC (916012)
  • Lift Module (9160404)

What do these Changes mean to You & Your Customers?

Traditionally, we know 2N’s licensing options have been a tricky area to navigate and determine for the end user. We hope these changes will help to make your quotation and ordering process simpler. 2N greatly value the development, security and efficiency of their products and want you to benefit from all secuirty features by default.

Discover the 2N Range Today

If you’d like to discuss any of these changes with a member of our team or to find out how they may affect any ongoing projects you may be working on call 01484 840048.

*Please note; in order to benefit from these new features your Intercoms and Access Units will beed to be on the latest firmware version.

Unable to Install? Think again…

As we edge closer to the summer holidays, it’s a good time to think about those more complex installs. With many (lucky!) people away from the office and schools closed, it can be a great time to complete your installations with minimal disruption. The best part is, we can take care of it for you!

Installation Services Available Through ProVu

White Label Survey & Installation
Adding IP access control, video and audio solutions to your portfolio can transform your offering. We have experts on-hand ready to help you ensure the successful installation of these products. Helping you to maximise the opportunities out there and enrich your customers’ experience with a seamlessly integrated all IP solution.

We can arrange for a 2N or Algo installation specialist to visit the installation site, recommend the best products for the job and even complete the install for you.
DECT Handset Pairing, White Label Surveys & Installation
Looking to simplify your DECT installs? We can pre-pair your DECT handsets to the corresponding base station and assign extension numbers to individual handsets before it arrives on site.

Unsure of what it is you need? A DECT survey can help to ensure your solution will work exactly ad intended. We can even arrange for an engineer to complete the install for you!
Remote Installation
For those carrying out your own install why not book a remote installation slot with a member of our Technical Support Team? Giving you added peace of mind that our dedicated and knowledgeable engineers are only a phone call away.
Pre-Sales Support
Our team of experts are on hand to suggest the best products and set up locations to make sure you project runs smoothly. We can also assist you with pre-sales compatibility and interoperability testing. Enabling you to find out what will and won’t work for your projects before committing to the purchase.

Explore a full list of our services here

Whatever your requirements, our award-winning team are on hand to support you. Maximise the opportunities available with our installation and support services today.

Fanvil’s Big Summer Blowout!

Fanvil - X5U Summer Offer

Good news! Fanvil have slashed the price of the popular X5U deskphone! Available until the end of August 2022, you can now save a whopping 13% on this feature-rich device.

With a large 3.5″ colour screen and 2.4″ side colour display, the X5U delivers excellent productivity. Supporting 6-way audio conferencing for efficient internal and external collaboration, users of the X5U can benefit from HD audio and OPUS codec for crystal-clear communication.

To make it easy, we’ve already updated the pricing on our online portal, ProSys. Simply login to place your order. With no limits on quantities purchased, why not start saving today!

Find Out More

Discover the Latest Fanvil Devices

Have you explored the latest Fanvil devices yet? Now available to order, discover the new V6 series and I6 intercom range with ProVu.

Discover the Latest from Fanvil

Creating Seamless Solutions with 2N & ProVu

Seamless 2N Solutions with ProVu

There’s been a lot of talk about upgrading phone systems in preparation of the ISDN switch off, but what about your customers’ access control systems? With many door entry solutions utilising analogue lines, there’s a huge opportunity out there to upgrade these devices.

Compatible with some of the world’s leading platforms including Broadsoft, Cisco Webex, 3CX, Asterisk and Skype for Business. 2N devices can be integrated with existing systems, helping to create a seamless solution.

Discover 2N’s BT Approved Devices

What’s more, we have a range of services available to help simplify your 2N fulfilments. Whether you’re looking for assistance in designing an access control solution, white labelled installation or simply finding our more about where to start get in touch with our team today.

2N on Air

Register today to join 2N on Air; an intuitive online session designed to provide you with the latest information on access control products, trends and tips for 2022.

Reserve your free space on this hands-on edition of 2N on Air.

REGISTER NOW

The Comms Council are Heading North!

You’re invited to a special event! Register now to join us at the Comms Council Northern meet up in Manchester on 11th May.

Join us for a mid-afternoon industry discussion (more details to follow in due course) and networking drinks at the Mercure Hotel, Manchester Piccadilly. Following the event we will then be heading to the Comms Council infamous Curry Club at the Arnero Restaurant from 7pm. This event is free* to attend, but hurry spaces are limited!

Whatever your preference, you can book tickets for each event separately or one for the whole afternoon including discussion, networking drinks and curry dinner. We hope to see you there!

Register for your free* place here!

*Free places are limited to CCUK members, non members are welcomed to this event for a small fee.