Yealink Webinar – What’s New in the CP & DECT Range?

We’re going to be hosting a Yealink webinar next week! Designed to provide a detailed overview of the latest products to join the Yealink CP & DECT Range, this short webinar will equip you with the main features and benefits of some of Yealink’s most recently launched products including the CP930W and the W41P DECT package – Register now to join us!

Learn more about Yealink’s New Products

Automate your web store with ProVu’s API

We have a number of APIs available for our resellers to utilise. These can help you to build your website and/or integrate with your CRM. Integrating your systems with ours can help to significantly simplify the process of getting important, up to date product information from us, as well as allowing your customers/staff to place their orders directly with us via your own online interface. Take a look at some of the benefits of using ProVu APIs.

Our APIs have been developed in-house and are constantly being updated and expanded to meet the requirements our resellers. The APIs are simple to use and can be integrated with almost all systems out there.

In this blog, we are going to look more closely at the following APIs: Product Information, Product Categories and Ordering as these tend to be the common starting points for integration.

Product Information API
There is a lot of information you can pull about the products we supply, this data can help in the building of your webstore.

Part code ProVu’s product name – this is a unique name given to each item, which is required to place orders. We can even store your own part code if you require or you can simply map these across.
Brand / Class For example Snom and Yealink.
Product Name A short concise product name.
Product Description This is a longer product description, which you can use to quickly build your product information web pages.
Product Range Some manufacturers have different ranges of products, where possible we store this information for you to use. For example, for Yealink we have T2, T4, T5 and CP. These can help to sub-categorise items within a brand/class on you website.
Retail Price Recommended retail price, this is guidance as to what you may want to charge your customers.
Your Price Your discounted trade price, this could be used with the retail price to calculate your sales out pricing to make sure you are making enough margin.
Available Stock Real-time quantity of stock available.
Item Weight Weight stored in kg can be used to help calculate shipping charges.
MPN Manufacturer’s part number/SKU.
EAN This field provides information about EAN/UPC/GTIN which is generally required for web stores using Google shops, shopify etc. You can differentiate between EAN and UPC number quite easily – if the number is 12 digits long it’s a UPC and if it’s 13 digits long it will be an EAN.

We also have a developers guide of how use our product images and datasheets to display on your own site.

Product Categories API
We provide a number product categories for example IP Desk Phone and IP Conference Phones with a list of applicable items, this can be used as a quick way to build your product menus and navigation within your web store if you wish.

Ordering API
An order can be placed by simply passing a unique order reference, list of ordered items and required quantities to us.

There is a number of other things you can tell us about your order using our ordering API:

  • Drop ship details including address and contact details
  • Drop ship branding (see more information on our Branded Shipping services)
  • Carrier service
  • Provisioning settings

 

It doesn’t stop here, we have more APIs available for our resellers including Order details, Invoices, Device status and Device management API – Take a look to find out more.

Technicolor TG589vac v2 End of Life Notice

Technicolor TG589vac v2 End of Life Notice

The Technicolor TG589vac v2 is now an end of life product. Our stock of this product has now run out and we would like to introduce you to its replacement, the new DWA0120.

As the direct replacement to the TG589vac v2, the DWA0120 is now available to purchase, this router features all of the same product specifications with additional support for the new IEEE 802.11ac Wave 2 Wi-Fi standard and is black in colour.

Supplied at the same price point, the DWA0120 is also Openreach approved and is compatible with our TR-069 router provisioning server meaning you can ship routers direct to your customers ready to plug and play!

Tell me more about Router Provisioning

Adding IP Phone configuration details to orders

Our ProSys provisioning service enables resellers to add device-specific configuration settings while placing orders, offering a true plug-and-play service for their end-users.

As part of our continued drive to improve our online reseller portal, ProSys, we have recently made improvements to the user interface to enhance the user experience – now making it easier than ever to add device configuration details in ProSys.

How to add IP Phone configuration details in ProSys

1) The first step is to add the product to your basket. There are a couple of ways to add hardware to your basket:

You can go to the ‘Price List and stock information’ page, find the product you want to add and click on the button to add it to your basket. This will take you to the order page.

Or you can go straight to the ordering page using the button on the ProSys home page.

In the order form start typing the name of the product in the ‘Choose Product’ text box,  for example ‘Snom D715’. As soon as you start typing, the search results will start displaying a list of products with the nearest match. Simply click on the correct product you want to order to add it to the basket.

3) When you have your items in the basket, click on the button to take you to the configuration settings page.

4) On the configuration page, you will see fields like SIPUser, SIPPass and option to add up to 2 accounts to each phone. The majority of installations will only require Account A fields to be completed, but you can add a 2nd SIP account to the device if needed.

Before adding any details, please make sure you familiarise yourself with the terms on the configuration page. Find below a table which explains each setting and what should be added.

Label Setting meaning
SIPUser Extension number
SIPPass Extension password
SIPProxy Registration/Proxy server URL/IP
outboundProxy Outbound proxy (if any)
SIPPort Phone local SIP listening port
SIPDisplay Display name to appear on the phone screen
SIPIdle Idle screen name
setting_server URL/IP address to redirect the phone to another configuration server

For the majority of installations, you can safely ignore SIPPort and setting_server fields, if in doubt please get in touch.

We can also work with you to create custom configuration templates which can contain common settings such as country tones, dial plan, time server and language etc, these details can be applied to all your devices. Please speak to our sales team if you would like more information.

Tell us what you think
We’d love your feedback! Feedback helps us to make our systems even better for you and we would be very grateful for any comments, problems and suggestions you have on how we could improve ProSys in the future to best suit your needs. Login and send us your feedback or give us a call.

If you do not have a login or have forgotten your password you are able to request a new one here.

Introducing the New Snom D385


The new Snom D385 is now in stock and available to purchase from ProVu. As a comparable device to the D785, this new desk phone offers a rich feature set in a more compact design, ideal for small office workers who prefer their phone to sit below their monitor.

Snom D385 Key Features Include:

  • 12 SIP accounts
  • 12 physical BLF keys (48 over a 4 page view)
  • 4.3″ high resolution TFT colour touch display
  • Built-in 2 port Gigabit Ethernet
  • PoE support
  • Support for RJ9, EHS, Bluetooth and USB headsets

Find out more about the D385

Make any room into a conference room with the CP930W

We’ve all been there, you need to arrange a conference call but the conference room is already booked out for another meeting. Free yourself from the limitations of power outlets and internet ports with thew new Yealink CP930W. As Yealink’s first wireless DECT conference phone, the CP930W offers a truly flexible solution – with no wires to worry about you can make any room into a conference room, regardless of its layout or infrastructure.

Simply pair the CP930W conference phone with the W60 base station for coverage support of 50 m indoors and up to 300 m outdoors. What’s more, you can also pair two additional DECT handset (W53H or W56H) to create a small DECT solution.

Discover the CP930W DECT Conference Phone

Yealink Webinar – What’s New in the CP & DECT Range?

Interested in finding out more about Yealink’s latest CP and DECT products? Register now to join our upcoming webinar, ‘what’s new in the CP & DECT range?’ on Wednesday 6th March at 11 am when we will be focusing on the features and benefits of the next generation of Yealink products.

No More Cables with the Yealink DD10K

Did you know you can transform the capabilities of selected Yealink desk phones with the new DD10K DECT dongle? Ideal in environments where wiring or cabling may not exist, the DD10K dongle enables users to enjoy wireless communication with the following phones.

Yealink T41S & T42S

 

With the use of the DD10K DECT dongle and the W60 DECT base station, both the T41S and T42S can be used as DECT handsets.
Yealink T56A, T58A & T58V & T42S

Alternatively, you can transform any of the T56A, T58A or T58V to a DECT dongle and register up to 4 compatible W52H, W53H or W56H DECT handsets.

W41P DECT Package
The DD10K DECT dongle can be purchased as a standalone item or as part of the W41P package. Consisting of a DD10K DECT dongle, the T41S desk phone and W60 DECT base station, the W41P offers the entire solution, making it easy for users to get up and running.

View Pricing & Stock Information

We’ve Added a New Date to our 3CX Basic Training Courses

We’ve added an additional date to our 3CX basic training course in April. Following a successful kick start to 2019 with our January basic training course, our 4th April course is now full, but worry not, we have added an extra date on the 3rd April 2019. Register now to reserve your free space!

Both of our April courses will be supported by Snom who will be present at the course to answer any questions you may have about getting up and running with Snom and 3CX. Attendees will also receive a free Snom D712* handset, enabling you to test out 3CX’s functionalities for yourself.

*Please note, free phones are limited to one per company.

When & Where?

ProVu Offices,
Savile Mill,
Savile Street,
Huddersfield,
HD3 4PG

Wednesday 3rd April, 10:00 – 16:00

Places will be allocated free of charge on a first come, first served basis. Please note, these courses have a limited capacity – if you would like to arrange a course for 6 or more people please contact us.

Wireless Sennheiser Headsets Now Compatible with Snom

Good news! Thanks to Sennheiser’s new CEHS-SP01 EHS adapter cable you can now use wireless Sennheiser headsets with the Snom D3XX and D7XX series of IP phones.

Discover the Sennheiser’s Wireless Headset Range


Sennheiser D10 Series
Monaural DECT headsets

Sennheiser DW Series
Premium DECT headsets

Sennhesier SDW 5000 Series
Multi-Device DECT headsets

Compatible with all Snom phones which support EHS capabilities, you can now unlock new potential with Snom and Sennheiser. To order the adapter cable, simply use the following order code: CEHS-SP01.
Please note; you will require a Snom EHS advanced adapter and the new Sennheiser CEHS-SP01 cable in order for the solution to work.

Become a Sennheiser Authorised Reseller
Register now to apply to become a member of Sennheiser’s Authorised Reseller Programme and benefit from discounted trade pricing from ProVu and reduced competition from other suppliers. Find out more here.

Algo 8180 Updates – Benefit from Advanced Features

The Algo 8180 SIP audio alerter has been updated to offer a host of additional features. Compatible with a wide range of hardware from a variety of manufacturers, the 8180 is great in environments that require a loud ringer or tannoy announcements.

New additional features of the 8180 now include:

  • TLS & SRTP (secure SIP signalling and media)
  • SIP over TCP (allows increased packet size over UDP)
  • DNS SRV Record
  • CDP/LLDP automatic VLAN assignment
  • InformaCast support (additional licence required)

Please note: these changes do not affect the physical appearance of the product or the ordering code. Simply log in to ProSys to view our product and stock information.

Find out more about the 8180