New updated configuration interface in ProSys Order form

We’ve recently made improvements to the user interface on ProSys which allows you to add configuration settings to the phones and routers you are ordering – we have also introduced more user friendly field names for adding configuration details to your routers.

For routers you are able to set PPP Username, PPP password, Wi-Fi SSID, Wi-Fi password, Disable WLAN and select a configuration template if you have multiple templates set up. This enables you to have routers shipped directly to your customers’ address pre-provisioned and ready to work automatically out-of-the-box. If you have default settings you would like to use for your devices, talk to our support team and we can work with you to set up your configuration templates.

Order screen:
Adding items to your basket – simply start typing in the item you would like to order and select the item from the drop down list. To add config setting to the items in your basket, click the ‘config’ button.


Add configuration screen:

Log in and check it out

If you do not have a login or have forgotten your password you are able to request a new one here. We encourage you to let us know what you think and would be very grateful for any comments, problems and suggestions on how we could improve ProSys in the future to best suit your needs – login and send us your feedback.

 

Did you know? You are also able to place orders using our Ordering API, for automated order processing between your systems and ours. Details include ordered items and quantities, delivery information, carrier service, branding settings and configuration details for zero touch provisioning.

Meet Yealink’s Latest DECT Solution – The W53P

We are delighted to launch Yealink’s latest DECT solution, the new W53P. Featuring the W60 base station and the new W53H handset, this new package is now in stock and available to purchase from ProVu.

With support for up to 8 handsets and 8 concurrent calls, the W53P is also compatible with the W52H and W56H handsets, enabling you to create the solution you require.

W53H


Yealink W53 handset

 

Key Features of the W53 Handset

 

  • 1.8″ colour display with an intuitive user interface
  • Handset range: up to 50m indoors and up to 300m outdoors
  • Up to 18 hours talk time
  • Up to 200 hours standby time
  • Supports 2 simultaneous calls per handset

W53P


Yealink W53 package
 

Key Features of the W53 Package

 

  • Supports 8 simultaneous calls
  • Expandable up to 8 DECT cordless handsets
  • Increase range with up to 5 DECT repeaters
  • Exceptional HD sound with wideband technology

Discover more about the W53P

Christmas Opening and Shipping Times 2018


With Christmas quickly approaching, we would like to share our shipping and opening times over the festive season. This year will be offering delivery options via APC.

Opening times

Day Opening Hours
Christmas Eve 9:00-13:00
Christmas Day Closed
Boxing Day Closed
Thursday 27th 10:00-16:00
Friday 28th 10:00-16:00
New Year’s Eve 10:00-16:00
New Year’s Day Closed
Wednesday 2nd Back to normal

Delivery Times
If you or your customers’ premises will be closing over the Christmas period, let us know and we can adjust the shipping dates of your orders accordingly – this will help to avoid any unnecessary delays that may be caused by attempted deliveries while you’re closed.

Order APC Cut off APC Delivery
20th 16:45 21st
21st 16:45 24th*
24th No collection 28th
27th 14:30 28th
28th 14:30 31st
31st No collection 3rd
2nd 16:45 3rd

Please note: Christmas is a busier time than usual for courier companies, we will be operating a ‘best endeavour’ service and therefore collection and delivery times may vary. If it is important that your parcel is delivered on a particular day it may be worthwhile considering a priority service – talk to our team about your requirements.

*For delivery on the 24th December, you will need to request an AM priority service.

Upgrade Today with Yealink’s Latest Offer

Did you know you can make some great savings with Yealink’s latest bundle offer? From now until the end of January 2019, ProVu resellers can purchase the T40G with a YHS33 monaural headset for one great price.

As a comparable device to the T23GN, the more stylish T40G features a refreshed design and improved headset compatibility, plus for just a couple of extra pounds ProVu partners also receive a YHS33 headset, offering resellers the perfect opportunity to upgrade their customers’ devices.

Yealink T23GN

T23GN

 Yealink T40G

T40G
SIP Accounts 3 3
Ethernet Ports/Speed 2 x Gigabit 2 x Gigabit
PoE
Display 2.3″ (132 x 64 pixel) Graphical LCD screen with backlight 2.3″ (132 x 64 pixel) Graphical LCD screen with backlight
Memory Keys 3 3
Headset RJ9 RJ9 & EHS

To take advantage of this great money-saving offer simply use the partcode: T40G-YHS33 when placing your order.

Introducing the New Sennheiser SDW 5000 Wireless Headset

The wait is over, the new Sennheiser SDW 5000 headsets are now in stock and available to purchase from ProVu. Designed to meet the challenges of many modern office professionals, the SDW 5000 series offer a truly flexible solution with multi-device usability, security and seamless customer interaction.

Meet the Range:

SDW 5015

Double connectivity headset

Connects to both desk phones and softphone/PC

SDW 5016


Triple connectivity headset

Connects to a desk phone, softphone/PC and mobile devices

With a wide choice of wearing styles, both the SDW 5015 and 5016 headsets offer extra comfort and are supplied with an earhook, headband and neckband for users to select their own preferred wearing style.

Discover more about the SDW 5000

Top reasons to partner with 3CX & ProVu

3CX has become a popular choice among many of our resellers, but what is it that makes ProVu the optimum partner for these award-winning IP PBX software licences?

One Stop Shop
With a wide variety of compatible devices, we can supply you with all of your hardware requirements. Whether you’re looking for a 3CX accredited desk phone or headset, we can help you to offer the complete 3CX solution and ship direct to your end user customer with your own branding the very next day.
Credit Facilities
For a more flexible payment option, we offer our resellers the opportunity to apply for a credit account. Application couldn’t be easier, simply complete our online form to get started – approval is normally confirmed within 3 working days. Find out more
Free Training
We are accredited 3CX trainers and host regular training courses at our offices in Huddersfield. These free courses are accessible to all, regardless of your 3CX level and help you to gain better discounts on your licences.
Pre & Post Sales Support
Our expert team of 3CX certified engineers are on hand to offer you pre and post sales support, helping to ensure you are able to access the correct information and advice when you need it. We can even offer a remote configuration service to help ensure your installation goes as smoothly as possible.
Fast Turnaround
We know you want your licences when you order them, not days later. Thanks to our integration with 3CX’s system and our online portal, ProSys, we make ordering licences a simple, fast process.

And it doesn’t stop there, we’re constantly on the lookout to improve our product offering and are currently exploring new products such as call recording software to enhance your 3CX offering… watch this space for more information coming soon!

Become a ProVu – 3CX Partner

We’ve been accredited Master Reseller by Cisco!

We’re delighted to announce we have been awarded the Master Reseller status by Cisco! Having launched the Multiplatform series of IP desk phones back in 2016, we have become the no.1 reseller in Europe, making us the optimal ITSP partner.

Thanks to our new accreditation, we will be bringing even more Cisco products to the Channel, including the brand new entry-level 6821 desk phone which we expect to launch early in the new year.

Acting as a replacement for the popular SPA range, the MPP series is designed to work with any 3rd party hosted and/or onsite platform – this includes leading platforms such as Broadsoft, Asterisk, RingCentral and Metaswitch to name just a few.


Discover the Range

 

Simplify your deployments
With a range of services designed to simplify the deployment of CPE, you are safe in the knowledge that we have the tools and expertise to deliver the service you truly require. From automatic zero-touch provisioning, to remote device management, you can take control of your orders both pre and post deployment. Plus, with personalised branded shipping options, we can help you to ensure your customer experience is maintained through every step of the journey.

Take a look at the 6800, 7800 and 8800 series.

Save Money with Yealink’s Latest Bundle Offer

From now until the end of December 2018, ProVu resellers can make some great savings on Yealink’s latest bundle offer! Simply purchase the T40G IP desk phone with a YHS33 wired headsets to save a minimum of 10%!

The popular T40G offers a feature-rich SIP desk phone with a host of advanced capabilities including support for 3 SIP accounts and 2 Gigabit Ethernet ports for high-speed connectivity. Paired with the YHS33 monaural headset, this is the ideal solution for office and SOHO workers.

How to purchase this bundle:

This offer is not subject to any quantity limitations, making it even easier for resellers to promote to the end user! To take advantage of this great money-saving offer, simply use the following product code when placing your orders: T40G-YHS33.

Improved accounts information in ProSys

We have made improvements to the way you can access and view your account information on ProSys. As part of our ongoing improvements to the systems and tools we make available for our customers, users are now able to view some key account information on from their online account.

Information available:

  • Credit information including limit, terms and balance
  • Current statement with a list of all outstanding invoices, credits and payments on account
  • List of your invoices for the last 90 days

Login in to ProSys and follow the link ‘Your accounts information’ to view your information.

Securing your account
We understand this information can be sensitive and you may not want all your ProSys users to access this information. Talk to us about who should see this information and to get your accounts team set up with log in details.

Tell us what you think
We’d love your feedback! Feedback helps us to make our systems even better for you and we would be very grateful for any comments, problems and suggestions you have on how we could improve ProSys in the future to best suit your needs.

Did you know? You are able to pull a list of your invoices and credits for the last 60 days using our Invoice API. This API returns a JSON document and is useful data if you want to integrate directly with your accounting software or if you would like to output the data in your own system.