How to connect a Snom V2.0 Expansion Module to a D315/D305 Phone

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Connecting a V2.0 Expansion Module to a D315 or D305 phone:

If you have an Expansion Module V2.0 (discontinued product), you can use it with the D315 and D305 phones by connecting it to the phone‘s EXT connector , but please note and make sure to heed the following warning:

Warning: Attach the module to the phone with one screw only, using the top hole. Using a screw in the
bottom hole will damage the phone‘s PCB!    screenshot-from-2016-11-07-134214

Join us at Cisco’s Launch Event – 24th November, Manchester

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We’re delighted to invite you to the launch of the new Cisco 7800 and 8800 Series of Multi-Platform SIP Phones!

Come along to Cisco’s Manchester offices on Thursday 24th November and be among the first to see their newest range of SIP phones. Members of the ProVu Team and Cisco Product Managers will be on hand to talk you through the series and their capabilities.

To attend this event, simply register your details below – we look forward to seeing you there!

When:
Thursday 24th November 2016
9:30 – 13:00
 
 
Where:
Tower Business Park,
Wilmslow Road,
Didsbury,
MANCHESTER
M20 2SE
Agenda:
9:30: Registration with Tea & Coffee
10:00: Presentations
12:00: Networking and Lunch
 

Register Now

How to firmware upgrade a Konftel 300Wx

Below is a step-by-step guide on upgrading a Konftel 300Wx using the SD card method. You will need to download the firmware file found here: http://www.konftel.com/Support/Upgrade and put it in the root of a Fat32 formatted SD card. Once you have done this, follow the steps below:

Power on the device, once it has booted up insert the SD card. Then go to > Settings > Upgrade Mode:

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The phone will enter the Firmware upgrade mode and prompt you to run the PC Suite to start the upgrade:

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Instead, press the button on the bottom left corner of the phone, the device will then start reading from the SD card:

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If the phone finds the upgrade file on the SD card, the screen will display the new firmware version. To start the upgrade, press OK. It will then start “Erasing” the firmware and upgrading to the new version. Do not power it off while the upgrade is in progress.

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After it has finished “Erasing” the firmware upgrade is complete, click “Ok” at this message and you have completed the upgrade successfully. Once the unit has rebooted fully you can remove the SD card:

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If you are still having problems please contact our support team.

Learn about 2N’s GSM Gateways in our upcoming webinar!

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Are you interested in finding out more about 2N’s range of GSM Gateways? Join us for our upcoming webinar on Tuesday 8th November at 11:00 am when we will be taking an in-depth look at the range and their day-to-day usage scenarios.

The webinar will feature ProVu’s Senior Technical Sales Engineer, Muhammad Bajwa and 2N’s UK Business Development Manager, Scott Foster. Simply register below to be there!

Find out more & register to attend the webinar

CounterPath Bria Stretto User Licence

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You may wonder what the options are if you have a customer that would like to use Bria Stretto on more than one device type. You may think that you will need to purchase a desktop licence and a mobile licence in order to use it on both devices. However, instead of purchasing each licence type required separately, we now distribute a user licence which allows users to login on up to four devices of any mix including mobile, desktop and tablet. This means that a user can log in and use the same extension on all four different devices providing the PBX supports multiple SIP registrations.

We have also recently introduced a new User pay as you go licence type. This licence is exactly the same as the User licence above, but it comes with a more flexible monthly payment option; you simply pay a fixed monthly cost without the need to renew or pay a separate charge for support.

When you order a Bria Stretto licence from us, there are two parts involved for ordering the licence required. There is the licence itself that you will need to purchase, followed by a compulsory support charge. The licence itself is a one-off cost, but the support is a recurring charge that must be paid annually. Please see the list of part codes for each licence type in the below table.

Bria Stretto Licence Type

Part Codes Required

Desktop (Windows/Mac)

Bria-Desk

Bria-Desk-Sppt

Mobile (Android/iPhone)

Bria-Mob

Bria-Mob-Sppt

Tablet (Android Tablet/iPad

Bria-Tab

Bria-Tab-Sppt

User (4 Devices, Any Mix)

Bria-User

Bria-User-Sppt

User PAYG (4 Devices, Any Mix – UK Customers Only)

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Please note that failure to pay the mandatory support charge will result in termination of the service and you will no longer be able to manage/use your licences. Please ensure that you order the correct licence type as the licence types cannot be changed once added to the portal.

ProVu appointed UK Distributor of 3CX IP PBX Software Licences

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We are delighted to announce our new distribution agreement with 3CX! 3CX IP PBX Software Licences have become a popular choice among many of our resellers. Now, with our strong relationships with supported hardware vendors, Yealink and Snom, you can streamline your orders and purchase the complete package from ProVu.

Already a 3CX partner?
If you are already a 3CX partner and are interested in purchasing your licences from ProVu, please contact our Sales team.

Interested in reselling 3CX?
If you are interested in becoming a 3CX partner simply apply by filling out 3CX’s short online application form – don’t forget to select ProVu as your preferred distributor!

View the Comms Business article on our new 3CX partnership:
ProVu Signs to Distribute 3CX

Snom models with self-labelling keys

models with self-labelling displayJoining the D3 and D7 series, Snom have introduced the new D345 and D745 IP Desk phones. These models both feature a second screen with self-labelling programmable function keys. This paperless design gives a smart look and increased flexibility to customise your programmable keys as and when you require, without having to manually update paper labels.

Find out more information about these new models:

Join our Sangoma PBXact Webinar Series!

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We are inviting resellers to join us for our upcoming webinar series. Comprising of two stand-alone sessions, we will be covering everything from an introduction to the range, to the Sangoma Phone Apps and their user benefits.

Webinar Topics & agendas will include:

An Introduction to PBXact
Tuesday 25th October, 11:00 AM
The benefits of Sangoma Phone Apps
Tuesday 1st November, 11:00 AM
  • Introduction to the Sangoma PBXact Range
  • Why PBXact
  • PBXact Features
  • Available add-on modules
  • Product line up
  • Support & Training
  • Summary
  • What are Phone Apps?
  • Introduction to Sangoma Phone Apps
  • How to enable Phone Apps from PBXact Systems
  • How to administer Phone Apps for End Point Manager
  • Questions and Answers
Register Now Register Now

Both of the above webinars are designed to stand alone and are ideal for resellers and system integrators.

If you have any questions related to these webinars or would like to speak to a member of the ProVu Team, please call us on: 01484 840048 or email: contact@provu.co.uk

The New Cisco 7800 and 8800 series has arrived!

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We are excited to announce the launch of Cisco’s new multi-platform supported, 7800 and 8800 series IP desk phones! Designed specifically with hosted telephony platforms and small to medium sized enterprises in mind, Cisco’s 7800 series provides a cost-effective range with a high level feature set designed to promote a superior user experience. The 8800 series is positioned at a more executive level, with large 5″ HD colour displays and Gigabit Ethernet switch.

Cisco are very keen for our channel partners to evaluate these new phones and have made a number of Seed units available for testing and evaluation. We have Seed units on selected models available at heavily reduced NFR prices and around 70% to 80% off the RRP. For further details and to request your Seed units please contact our Sales Team by sending us an email to contact@provu.co.uk.

Find out more information about the ranges here: