End of Year Conferencing Promotions from ProVu


We are delighted to offer ProVu resellers some excellent money-saving promotions across our range of Conferencing Solutions. Available until the end of the year and whilst stocks last, ProVu resellers can purchase both the Konftel 300Wx and Yealink CP860 Conference Phones at reduced prices.

Pricing and stock information is available on our reseller portal, ProSys. If you would like to become a ProVu reseller, you can apply via our online reseller application form.

Huddersfield Examiner Business Awards 2015

ProVu Team - Examiner Business Awards 2015

Members of the ProVu Team enjoyed a great night last night at the Huddersfield Examiner Business Awards, where we were shortlisted for SME of the year award. Featuring some of the best businesses in our local area, it was great to see the diversity and success in the businesses around us.

ProVu would like to congratulate all finalists and winners who took part in this year’s awards!

Algo 8128 Uses & Benefits


The Algo 8128 Strobe Alerter is a SIP compliant PoE high intensity strobe light. Suitable for a wide variety of application environments, and for a number of potential uses, the Algo strobe alerter provides a host of opportunities to you and your business.

Solution for: Application Scenario:
Visual Alerting for noisy environments Warehouses, Workshops, Factories, Bars, Call Centres
Visual Alerting for quiet environments Libraries, Hospitals, Churches, Theatres
Visual Alerting for the Hard of Hearing Home, Student Accommodation, Hotels, Nursing Homes
Visual Alerting for additional security notification Airports, Retail, Transport Logistics, Construction Sites

Along with its wide variety of application environments, the Algo strobe alerter also has a number of uses. Offering 360 x 180 degree visibility and a range of flash pattern options, the strobe alerter can be used for; alerting and notification of telephone calls, emergencies, and/or safety and security events. The strobe alerter can be particularly useful for use with people who experience hearing difficulties.

Easy to Install

Algo’s strobe alerter can be easily integrated in to any VoIP environment, hosted or premise PBX. With an option for ceiling or wall mount fitting, the strobe alerter can be positioned to the user’s preferred position. For environments that require both visual and audio alerting, the strobe alerter can also be used with the Algo 8180 SIP alerter.

Web Interface

Through Algo’s web interface, strobe alerters can be remotely managed and allow you to select one of 16 programmed light patterns.

Auto-Multicast

With Auto-Multicast, multiple strobes may be operated simultaneously and synchronously using just one SIP extension.

For more information on the Algo strobe alerter, please see our webpage. Pricing and stock information is available on our reseller portal, ProSys. If you would like to become a ProVu reseller, you can apply via our online reseller application form.

Panasonic – TPA60/TGP600 How to transfer calls and switch between two simultaneous calls

This blog post will instruct you how to perform an attended transfer and switch between two calls on a TPA60 with the TGP600 base station.

What is an attended transfer? An attended transfer is where you speak to the person receiving the transfer before transferring the call.

To perform an attended transfer and switch between two calls follow the steps below:

    • Answer the call.

 

    • When you are ready to transfer the call press the transfer key, this will place the call on hold.

 

    • Enter the extension number of the person you want to transfer the call to and press the button labelled ‘call’ on the display.

 

    • When you want to switch between the two calls press the switch key.

 

    • When you are ready to connect the calls, hangup the DECT handset and the transfer will be completed.

 

ProVu and Panasonic Host SIP Demonstration Workshop

Earlier this week we teamed up with Panasonic to offer resellers a free SIP Demonstration Workshop.

Resellers were invited to Panasonic’s purpose-built Solutions Centre, in Bracknell where they were introduced to Panasonic’s existing and future SIP range and given the opportunity to get hands on with the products.

The event turned out to be a great success, with over 30 resellers joining us. We would like to thank everyone who joined us – we hope you enjoyed the day!

Using secure SIP and RTP with SARK PBX and Snom or Yealink phones

This involves two levels of encryption. The first is SIPS/TLS which is encryption of SIP signalling between the SARK PBX and your IP phone. It works in much the same way as HTTPS certificates do.

You can either purchase a certificate from a trusted source or generate your own self signed certificates. I’ll use self-signed certificates here because they are free and do the job for what I wanted.

The second part of encrypting your phone calls is the actual audio stream itself, the RTP. We can use SRTP, this is simply a case of turning it on but there’s no real point to doing this without firstly configuring SIPS/TLS because the keys used in SRTP encryption are passed in the SIP messages.

For me, there’s two reasons for doing all this.

The most obvious one is security, encrypting your phone calls means that anyone who is able to sniff your network traffic cannot extract your phone calls. For most people this is pretty unlikely but could happen all the same.

Perhaps of much more use is for remote or home workers and this is what made me get this working with SARK. One of the biggest problems in the world of VoIP is SIP-ALGs on routers making incorrect alterations to SIP packets. If your SIP packets are encrypted then any router they pass through cannot possibly make any alterations to them!

The steps to getting this working are (basically the same process on a SARK PBX as on any Asterisk PBX).

1) Generate self-signed certificates (commands issued at the Linux command prompt on SARK):

  • cd /etc/asterisk
  • mkdir ssl
  • cd ssl
  • echo 00 > file.srl
  • openssl req -out ca.pem -new -x509 -days 365
  • openssl genrsa -out server.key 2048
  • openssl req -key server.key -new -out server.req -days 365
  • openssl x509 -req -in server.req -CA ca.pem -CAkey privkey.pem -CAserial file.srl -out server.pem -days 365

2) Configure Asterisk:

Edit the file ‘sark_sip_header.conf’ either from the command line or in Asterisk File Edit in the SARK web interface. Add the following:

tlsenable=yes
tlsbindaddr=xx.xx.xx.xx
tlscafile=/etc/asterisk/ssl/ca.pem
tlsprivatekey=/etc/asterisk/ssl/server.key
tlscertfile=/etc/asterisk/ssl/server.pem
tlsclientmethod=tlsv1
tlscipher=ALL
tlsdontverifyserver=yes

Replacing xx.xx.xx.xx with your system’s own IP address. The last line isn’t essential for us but means if Asterisk is connecting as a client to a TLS server (so you’d need a SIP service provider who does TLS), whether to verify their certificate or not. If you do verify their certificate then they cannot be using self-signed certificates.

3) Configure extensions:

You can specify which extensions will use TLS & SRTP (and any you don’t, stay using unencrypted SIP & RTP).

In the SARK web interface, edit the extension and go to the “asterisk” tab. Add these lines:

transport=tls
port=5061
encryption=yes

This will turn on both TLS and SRTP for that single extension.

It’s important to note that once you’ve applied this, the phone MUST use it and trying to Register without encryption will now fail.

4) Configure the firewall:

By default SARK PBX only allow in SIP over UDP but TLS uses TCP. You need to add a rule in the ‘firewall’ section of the SARK web interface to allow TCP port 5061 (SIPS/TLS uses 5061 by default). Note, you don’t need to allow RTP over TCP, SRTP still uses UDP normally.

5) Configure the phones:

This assumes you already have a phone configured and working using normal SIP, this is how to convert them to use SIPS/TLS & SRTP.

Snom phones (note, you’ll probably need a fairly recent firmware version)

  • In identity #, add an outbound proxy such as “sip.mydomain.com:5061;transport=tls”. Where sip.mydomain.com is your SARK PBX’s hostname or IP address. You could also set up the correct DNS-SRV records for this (hint, _sips._tcp) but I’ll not go in to that here.
  • In the RTP tab, turn on RTP Encryption, set SRTP Auth-tag to AES-80 and RTP/SAVP to Mandatory

Then when making or receiving a call, look out for the little “lock” symbol on the phone screen to signify SIPS/TLS & SRTP are both in use in the call in progress.

Yealink phones (I used v72 firmware, older may work too)

  • In Account #, Register tab, set Transport to TLS, set Server Host Port to 5061.
  • In the Advanced tab, set RTP Encryption(SRTP) to ‘Compulsory’

Much like Snom, the phone will also display a “lock” symbol on the screen during a call with SIPS/TLS & SRTP in use.

One last thing to note, both Snom and Yealink phones do not verify server certificates by default. This means that there is no protection against a man-in-the-middle attack (someone else pretending to be your SIP server). You can turn on certificate verification on either phone but you MUST also do one of the following in order for SIPS/TLS to continue to work:

  • Purchase a certificate from a trusted source, much like you would if setting up a HTTPS website. Please speak to us first so we can advise you on the best place to buy as the phones have a limited number of CAs built into them in comparison to a web browser.
  • Continue with your self-signed certificate but load the CA it was signed against into the phone. This is the “ca.pem” file generated earlier on. It is safe to distribute this to your phones, it cannot be used to be generate more certificates without the key (which you need to keep safe).

Any questions to paul@provu.co.uk

Gigaset SL610H End of Life Notice

We have received an end of life notice from Gigaset for the SL610H PRO handset. We currently have limited stocks of this phone remaining; once stock has cleared they will not be replaced.

The SL610H will be replaced by the recently announced SL750H which is now in stock and available to order from us. For more information, please see our webpage.

Pricing and stock information is available on our reseller portal, ProSys. If you would like to become a ProVu reseller, you can apply via our online reseller application form.

Save up to 25% on Sangoma Telephony Cards!

We have teamed up with Sangoma to bring ProVu customers some great money-saving offers on their telephony cards. With promotions running until the end of the year, ProVu customers can save up to 25% on selected cards!

Card Promotions Include:

  • All A200 analogue cards and modules – 20% off
  • All A400 analogue cards and modules – 20% off
  • All A500 BRI cards and modules – 20% off
  • All W400 GSM cards and volume – 20% off
  • T1/E1/J1 cards – A101, A102, A104 and A108 – 25% off

Together with the Sangoma NetBorder or SS7 Software, these cards can provide the ideal solution to any Telecoms infrastructure. Pricing and stock information is available on ProSys, our reseller portal. If you would like to become a ProVu reseller, you can apply via our online reseller application form.

Snom 7 Series End of Life Notice

We have received an end of life notice from Snom for their current 710, 720 and 760 models. We are currently holding significant stocks of each of these models and fully expect to be able to continue to supply these for the remainder of 2015 and most likely for some weeks in to the New Year.

The replacement models will be the D710, D715, D725 and D765. Although these new models look the same, they are black in colour and have completely new hardware and firmware. All of the D7 series models except the D710 are in stock and available to order now. We expect the D710 to arrive in the next few weeks.

If you have any queries or would like to discuss how these changes may effect any projects you are working on, please call the sales team on: 01484 840048 or you can email: contact@provu.co.uk.

Zero touch provisioning now available on Konftel and Polycom IP phones

We are pleased to announce that we are now able to offer our fully automated provisioning services for the full range of both Polycom phones and Konftel IP conferencing phones.

For many years now we have been providing resellers a fully automated provisioning service for Snom, Yealink, Gigaset, Panasonic and Cisco. Now, with increasing demand for both Polycom and Konftel phones our technical team have developed our hosted provisioning platform to support both Polycom and Konftel.

Polycom’s Secure Provisioning

For Polycom phones we are utilising the proven Secure Device Provisioning method of client certificate authentication, this enables our provisioning service to provide real confidence that you can order Polycom phones to be shipped direct to your customer’s site and for them to obtain their settings in a secure manner. Phones provisioned by ProVu in this way simply need to be connected and they will work out of the box.

More Information

To find out more about our provisioning services and how to get started please visit our Automatic Provisioning webpage