Easy TG582 router firmware upgrade

You can connect to the TG582 router’s command line interface using telnet which gives you a great level of control over this router.  You need to be connected to the LAN side of the router, you cannot do this over the Internet (unless you are VPN’d to a PC on the local network the router is on).  The default login username is “Administrator” (yes. uppercase ‘A’!) and the password is the web interface password (blank by default).

You will need to have the firmware file hosted on a web server somewhere, lets say the URL for this is http://myserver.com/tg582firmware.bin.  The server this is hosted on doesn’t need to be on the local network with the router as long as the router has a working Internet connection.

Iissue this command in your router’s telnet interface:

software download url=http://myserver.com/tg582firmware.bin filetype=firmware

It may ask you for some other options, just leave them blank (by pressing the return key).

Then your router will download, reboot & upgrade itself.

Note: on the new TG588 & TG589 routers there is no need for this as you can simply upgrade firmware in the web interface.  Some of these do have a command line interface but it is totally different to the TG582 and doesn’t seem to be very useful (yet).

Sangoma PBXact UC Systems Launch

We are pleased to announce our launch of the new Sangoma PBXact UC phone systems! These systems offer fully featured, commercially supported communication solutions for 10 to 5000 users / endpoints.

Sangoma PBXact UC comes pre-loaded with many advanced commercial features including Call Recording Reports, Conference Pro and Voicemail Reports.

PBXact UC 10 10 users / 5 calls
PBXact UC 60  60 users / 30 calls
PBXact UC 100  100 users / 30 calls
PBXact UC 300  300 users / 120 calls
PBXact UC 1000 1000 users / 300 calls
PBXact UC 5000*  5000 users / 1000 calls

* System 5000 is due to be launched August 2016

PBXact UC is designed to work seamlessly with all Sangoma IP phones, offering a collection of phone applications which allow users to control functions and settings directly from the screen of their phone. The Sangoma phones also offer zero-touch installation, once plugged in the phones will automatically detect the system and provision themselves.

 

If you would like to discuss these new systems please email contact@provu.co.uk or call us on 01484 840048. We have a webinar coming up on the 29th and 30th of June to help introduce the range, to register please visit www.provu.co.uk/webinar-pbxact-introduction.

New Blog

You may have noticed we have a new blog!

We have a new design and are using a new blog software (wordpress). The old blog was a little bit dated. With the new setup, we hope to have more members of staff from ProVu writing interesting articles for you.

For the technically minded. We are using Nginx as the webserver and caching layer. The site is fully secure with DNSSEC and TLS. And the site is dual stack with IPv4 and IPv6.

You can test our TLS setup using SSLLABS. You should find we score an a+.

Seamless Paging Integration between Algo and Polycom

We launched the Algo 8188 SIP Ceiling Speaker back in January which joined our expanding range of Algo paging and alerting devices. This SIP ceiling speaker can integrate natively with Polycom™ Group Page for overhead announcements.

The 8188 provides additional coverage in common areas or where sound reinforcement is needed, like classrooms, lobbies or hallways. The 8188 can also be configured to join Polycom paging groups or zones.

Polycom Group Page has no dependency on a SIP server and therefore the 8188 also integrates seamlessly with Skype™ for Business/Lync™.

 

SIP Initiated Group Paging
Polycom VVX phone calling Algo 8180 SIP alerter which simultaneously launches a local Polycom Group Page.

Polcom Group page with Algo 8188 diagram

 

Algo paging endpoints have multicast broadcast capability. While paging or alerting, they can simultaneously multicast over the network.

Polycom Solution Guide: Group Page with VVX600 & Algo 8180/8188

Introduction to CounterPath Bria Stretto Webinar: 21st June


Are you still manually configuring softphone clients on customer computers, tablets or mobile devices? Do you have to log in to each of your customers’ computers every time there is a problem with their softphone client or you want to make a change to a setting? If so, we have the perfect solution for you; CounterPath Bria Stretto is a provisioniable, cloud managed softphone which allows you to manage all of your Bria Stretto softphone clients from a secure centralised server.

Join us on Tuesday 21st June at 11:00 AM for our Introduction to Bria Stretto Webinar to find out more.

Register to attend the webinar

Webinar Topics Include:

  • What is CounterPath’s Cloud Hosted Stretto platform and how does it work
  • What is the difference between Bria 4 and Bria Stretto softphone client
  • How the Stretto platform can benefit ITSPs and IT Administrators
  • What license types are available from ProVu
  • Stretto add-on modules

Gigaset SL400H End of Life Notice

Gigaset SL400H End of Life Notice

The Gigaset SL400H DECT handset is now an end of life product. We predict our current stock levels to last until approximately mid June; when we do run out of stock, there will be no further supplies available.

Whilst there is no direct replacement for this model, we would recommend the Gigaset SL750H which offers a very similar range of features and a comparable trade price. For more information, please see the SL750H webpage.

Pricing and stock information can be found on our reseller portal, ProSys.

The New Sangoma Phone Range has Arrived!

We are delighted to announce the arrival of the eagerly anticipated Sangoma VoIP phones. Designed exclusively for FreePBX, these phones can be quickly and easily provisioned to work out of the box.

s300 s500 s700
S300 S500 S700
Entry-level phone Mid-level phone Executive level phone
2 SIP Accounts 4 SIP Accounts 6 SIP Accounts
Dual Ethernet Ports Dual Gigabit Ethernet Ports Dual Gigabit Ethernet Ports
PoE Support PoE Support PoE Support
132 x 48 pixel graphical LCD backlit screen Large 3.5″ Colour Screen Large 4.3″ Colour Screen
6 Feature keys 8 Customisable Keys 10 Customisable Keys

Interoperability

These phones are interoperable with Sangoma FreePBX appliances, FreePBX software only installations and Sangoma’s new PBXact UC appliances. Providing free and automatically enabled access to the FreePBX EndPoint Manager, this new range allows easy provisioning and management of devices from the FreePBX Administrative GUI. With a built-in OpenVpn client as standard, Sangoma phones can securely connect to remote FreePBX and PBXact installations, providing security and complete telephony features to remote workers.

Please see our reseller portal, ProSys for pricing and stock information. If you do not have a ProSys account and would like to register for one, please complete our ProSys Account Request Form.

ProVu to Make Show Debut at the 2016 Margin in Voice & Data

Later this week we will be exhibiting at the 2016 Margin in Voice and Data. Taking place at the Forest of Arden Marriott Hotel, Birmingham on Thursday 9th June our Managing Director, Darren Garland and Sales Account Manager Anna Marzec-Smith will be on hand displaying a range of products from our vast portfolio.

Designed to provide busy delegates with a simulating and commercially valuable event, places to attend Margin and Voice and Data are offered to MD/CEO/CTO level delegates from a variety of organisations including:

  • Voice resellers
  • Mobile resellers
  • Data/IT resellers
  • Managed Service Providers

This will be our first visit to the event, we are very much looking forward to seeing what it has to offer and meeting new and existing reseller partners. If you will be attending the event, please do come and find us in the Distributor Zone!

New ProSys Brochure

We’ve been working hard to put together a new brochure about ProSys. Simplifying ProSys’ offering. We have broken ProSys down into four main areas:

Ordering
Easily order equipment direct to site, ready to connect and use.

Provisioning
Add configuration settings to phones prior to despatch for zero-touch set up.

Management
Effortlessly manage your entire deployment of phones from your own desk.

Integration
Integrate your website with ours for automatic ordering, 24/7.

Download our new ProSys Brochure