ProVu Webinar: 2N Product Review
Thursday 30th July @ 10:30 GMT+1 (LONDON)
With the recent addition of several new 2N intercoms and access control product lines, we are holding a 2N Product Review Webinar. The 30 minute Webinar will take place on Thursday 30th July at 10:30am GMT+1 (London) and is aimed at giving you a better understanding of the products and the latest developments.
Please register now to take part.
We are pleased to announce the arrival of the new RTX 9430 single cell DECT base station and cordless handset. This powerful new system is the ideal solution for small to medium sized businesses and comes with the following key features:
Pricing and stock information is available on ProSys, our reseller portal.If you would like to become a ProVu reseller, you can apply via our online reseller application form.
Over the past few month Yealink have introduced some exciting new products to their range of SIP desk phones. With this has meant that we’ve had to say goodbye to some of the older models. Below is an end-of-life notice showing which products will be going and their new recommended replacements.
Stock has already run out on some of the eol models but there is still stock remaining of others, please contact our sales team or login to ProSys for up to date stock availability.
| End-of-life | Recommended replacement |
|---|---|
| T20PN | T21PN |
| T22PN | T23GN |
| T26PN | T27PN |
| T28PN | T29GN |
| T32GN | T29GN |
| T38GN | T29GN |
Alternatively take a look at the elegantly designed T4 series phones: T41PN, T42GN, T46GN and the T48GN.
Check out our Yealink comparison chart to find the best phone for your install.
We hope the above will help you in your planning for proposals and updating your Yealink information. If you have any queries please contact the ProVu sales team on 01484 840048 or email contact@provu.co.uk.
We are pleased to announce the addition of the 2N Helios IP Force Intercom with new HD Camera.
Now fitted with a new HD Camera, these updated models provide a host of additional advantages:
In addition, all IP Force variants are now available with a 10w speaker which make them ideal for installations in noisy environments. And with its IP69K rating the IP Force can withstand the harshest of weather conditions.
Features now available with the IP Force:
View the full range of IP Force Models.
Pricing and stock information is available on ProSys, our reseller portal.If you would like to become a ProVu reseller, you can apply via our online reseller application form.
With the growing interest and increasing sales of Netgear switches we are pleased to confirm that due to popular demand and requests for additional models we have added a further 3 switches to our Netgear stock.
The following models are now available to order from ProVu:
View the full range of Netgear switches.
If there are any other models that you would like us to stock please let us know.
Netgear Switches available to order on ProSys
Pricing and availability can be seen on our reseller portal, ProSys.
If you would like to become a ProVu reseller, you can apply via our online reseller application form.
Below are some instructions on how to factory reset and RTX4002 repeater:
1. Power off RTX Repeater
2. Power on the RTX Repeater for between 1-5 secs (ie 2 secs) then power off
3. Power on RTX Repeater for between 25-35 secs (ie 30 secs) then power off
Now the RTX Repeater should be reset, power it back on and the light should be blinking slowly.
For more information on pairing the RTX with a Gigaset base station, please see our guide
When you receive an inbound call from an ISDN line (BRI or PRI), the calling party number (caller ID) arrives in a non-country specific format and it is up to your phone system or gateway to format it correctly for the area it is located in.
In the UK this means caller IDs for national numbers will be missing the leading zero and caller IDs for international numbers will be missing a leading double zero.
E.G. where you expect: 07123456789 you’ll get 7123456789
Within the ISDN q.931 signalling when a call comes in, there is an element for passing information on the type of the number.
An ISDN PBX will generally put a zero onto the start of national numbers and double zero onto the start of international numbers in the UK.
The problem is, in SIP there is no such header as type-of-number. The caller-id will just be presented as passed. Meaning you’ll see caller-ids on phones with missing zeros.
To fix this problem, a Vega gateway can add in the national & international prefixes on to caller-ids.
The settings can be found in the web interface or from the command line.
At the command line interface, for the UK you’ll want to set:
_advanced.sip.international_prefix=00
_advanced.sip.national_prefix=0
In the web interface, these settings are in the Expert section, SIP page and SIP-Advanced link near the bottom:
They are:
Then the Caller-ID presented on SIP calls should be correct.
Note, more information on this can be found on page 171 of the Sangoma Vega admin guide:
With the summer season now upon us, we are delighted to announce 3 great new bundle offers that will run from 1st June to 31st August 2015.
Bundle 1: Buy any 3 or more Gigaset pro handsets and get the N510IP DECT base unit FREE.
Includes the S650H, R630H and SL610H handsets. The N510IP base supports up to 4 simultaneous IP calls and POE. Use the following bundle codes to get your N510IP free:
Bundle 2:
Buy 4 N720 IP Multicell DECT bases and get the DECT Manger FREE.
Bundle 3: Buy one of the new T440 or T640 Gigaset IP PBX systems and get a Maxwell 10 tablet phone FREE.
To take advantage of bundles 2 and 3, please contact the ProVu sales team on 01484 840048.
The Technicolor TG582 ADSL router that we have sold for a few years has just undergone a slight refresh.
https://www.provu.co.uk/technicolor-tg582.html
The old part code TG582NPRO is now out of stock.
The new part code is TG582N_SB.
This new model is identical in every way except it doesn’t have a USB port on the side any more.
The USB port could be used for:
So be aware, you wont be able to do these things with the new version but everything else remains the same.
Our pre-configuration service for these routers remains unchanged as well.
We are also in the process of testing the TG589VN router which is a more powerful Technicolor router we think will be good for those using Fibre-to-the-cabinet services where the throughput of the TG582 isn’t up to the job. We should be launching this product soon. Worth noting that it does have a USB port on it.
TG589VN:
The following guide shows how to connect a Plantronics CS520 (This will also apply to the other headsets in the CS500 series) headset to the Mitel 6865i desk phone to allow EHS functionality (the making and hanging up of calls via the headset button).
As well as the CS520 headset and the 6865i phone you will also need a Plantronics APS-11 EHS Cable.
1) Connect the APS-11 cable to the back of the CS520 stand, using the end of the cable that has both an RJ45 connector and a 3.5mm jack connector. Both connectors should be plugged in to the respective ports on the back of the stand.
2) Plug the other end of the APS-11 cable into the RJ45 socket on the back of the Mitel phone, you will need to remove the plastic spacer clip from the socket on the phone in order for it to fit. Please refer to the user manual for help with this.
3) Finally, you need to change some settings on the Mitel phone to enable the EHS functionality. Make the following changes via the menu on the handset itself (press the button with the gear icon to open the menu):
i) Go to Preferences – Set Audio – Audio Mode. Select Headset from the list and press the tick button to confirm.
ii) Go to Preferences – Set Audio – DHSG. Select the “DHSG is On” option and press the tick button to confirm.
That’s it! The headset should now be able to make and receive calls using the EHS functionality.
If you have purchased these products from Provu, and can not get this to work, please contact our support team at support@provu.co.uk and we will be happy to help!