Gigaset SL400H End of Life Notice

Gigaset SL400H End of Life Notice

The Gigaset SL400H DECT handset is now an end of life product. We predict our current stock levels to last until approximately mid June; when we do run out of stock, there will be no further supplies available.

Whilst there is no direct replacement for this model, we would recommend the Gigaset SL750H which offers a very similar range of features and a comparable trade price. For more information, please see the SL750H webpage.

Pricing and stock information can be found on our reseller portal, ProSys.

The New Sangoma Phone Range has Arrived!

We are delighted to announce the arrival of the eagerly anticipated Sangoma VoIP phones. Designed exclusively for FreePBX, these phones can be quickly and easily provisioned to work out of the box.

s300 s500 s700
S300 S500 S700
Entry-level phone Mid-level phone Executive level phone
2 SIP Accounts 4 SIP Accounts 6 SIP Accounts
Dual Ethernet Ports Dual Gigabit Ethernet Ports Dual Gigabit Ethernet Ports
PoE Support PoE Support PoE Support
132 x 48 pixel graphical LCD backlit screen Large 3.5″ Colour Screen Large 4.3″ Colour Screen
6 Feature keys 8 Customisable Keys 10 Customisable Keys

Interoperability

These phones are interoperable with Sangoma FreePBX appliances, FreePBX software only installations and Sangoma’s new PBXact UC appliances. Providing free and automatically enabled access to the FreePBX EndPoint Manager, this new range allows easy provisioning and management of devices from the FreePBX Administrative GUI. With a built-in OpenVpn client as standard, Sangoma phones can securely connect to remote FreePBX and PBXact installations, providing security and complete telephony features to remote workers.

Please see our reseller portal, ProSys for pricing and stock information. If you do not have a ProSys account and would like to register for one, please complete our ProSys Account Request Form.

ProVu to Make Show Debut at the 2016 Margin in Voice & Data

Later this week we will be exhibiting at the 2016 Margin in Voice and Data. Taking place at the Forest of Arden Marriott Hotel, Birmingham on Thursday 9th June our Managing Director, Darren Garland and Sales Account Manager Anna Marzec-Smith will be on hand displaying a range of products from our vast portfolio.

Designed to provide busy delegates with a simulating and commercially valuable event, places to attend Margin and Voice and Data are offered to MD/CEO/CTO level delegates from a variety of organisations including:

  • Voice resellers
  • Mobile resellers
  • Data/IT resellers
  • Managed Service Providers

This will be our first visit to the event, we are very much looking forward to seeing what it has to offer and meeting new and existing reseller partners. If you will be attending the event, please do come and find us in the Distributor Zone!

New ProSys Brochure

We’ve been working hard to put together a new brochure about ProSys. Simplifying ProSys’ offering. We have broken ProSys down into four main areas:

Ordering
Easily order equipment direct to site, ready to connect and use.

Provisioning
Add configuration settings to phones prior to despatch for zero-touch set up.

Management
Effortlessly manage your entire deployment of phones from your own desk.

Integration
Integrate your website with ours for automatic ordering, 24/7.

Download our new ProSys Brochure

 

New firmware for the 2n Indoor Touch unit

2n have recently released firmware version 2.0 for the Indoor Touch communicator system.

We have been testing this all week and are happy with it. What we like best about it are:

  • Addition of a web interface for remote management, simpler management & diagnostics
  • Fix for IP stack (caused units to lose IP address in some circumstances)
  • Video-voicemail system built-in for when you are not available to answer the door

Full release notes and a download for this firmware can be found on the Indoor Touch product page

LDAP phonebook on Panasonic HDV phones

How To Setup LDAP/Active Directory phonebook on a Panasonic HDV (130,230,330) SIP phone

LDAP (Lightweight Directory Access Protocol) is commonly used with SIP phones to store contact lists or phonebooks. Many modern SIP phones can connect to an LDAP server and it is my recommended method of implementing a shared phonebook (simply because of cross-device support).

I will assume you already have a working LDAP server set up. On a Microsoft server, LDAP is called Active Directory. OpenLDAP is commonly used on open source based systems. Both work the same from the phone’s point of view.

Here is a screenshot of some example settings from a HDV330 phone.

These settings are fairly standard in SIP phones (or anything that is doing LDAP searching). Without going in to too much detail, key points are:

  • Server Address: this has to include the protocol name ‘ldap://’ at the start. Or ldaps:// for ldap over ssl
  • Port: normally 389 for ldap
  • User ID: you have to specify a username & password. The phone will not connect anonymously. The user id has to be the full DN of the user. Exactly what this is depends on how your ldap server is setup
  • Name/Number Filters: these settings contain the searches that will be performed depending on whether a name lookup (the user typed in letters) or a number lookup (the user typed in a number). What goes in here depends on your ldap server set up
  • Name/Number Attributes: these are the attributes within your ldap database that you are using to store names and telephone numbers in
  • Base DN: where to start the search in your ldap directory (ldap is hierarchical so objects above this base will not be seen by the phone)
  • DNS SRV: this is used for service discovery, if you don’t know what it is then leave it set to No!
  • Note – you must specify a username & password, these phones will not bind anonymously. I wouldn’t recommend running an ldap server like that anyway as you are leaving yourself open to getting all your contact’s information stolen!Now on the phone itself, find the phonebook option and select it. You will probably be shown the internal phonebook by default, press the option to switch to ‘shared phonebook’. On a HDV330 you press the button circled in red in this photo:
  • Then you can use the search box to type in a name, matching entries will be displayed:On phones with programmable keys, you can configure a key for shared phone book. Set the key type as ‘phonebook’, set the parameter to ‘2’ (for shared phonebook) and give it a label if required.

Gigaset N510IP PRO firmware release

Gigaset have released a new firmware update for the N510IP-PRO DECT base station.

A summary of the most interesting features is:

  • Support for new handsets such as R650H-PRO
  • Over-the-air software updates for newer PRO handsets (previously this was only ever possible using a USB cable and special software and generally was never carried out)
  • Distinctive ringing using Alert-Info headers
  • LDAP directory works during a call for easier transfers

 

Full information including upgrade instructions are on the Gigaset Pro wiki

Comms Business Awards 2016 – ProVu Shortlisted in Two Categories

We are pleased to announce that ProVu have been shortlisted for two awards in the 2016 Comms Business Awards! The finalist announcement comes just two weeks after we were named as Channel Account Team of the Year and Channel Marketing Team of the Year in the Comms Dealer Sales and Marketing Awards. Our latest shortlisted categories include; Distribution and Independent Software Vendor.

It is a great honour to be named as finalists for these prestigious awards, congratulations to all shortlisted companies!

Due to take place on Thursday 16th June, the awards will be hosted by Sir Lenny Henry at the Lancaser London Hotel – wish us luck!

For a full list of finalists, please see the Comms Business Shortlist Announcement.

2016 ITSPA Awards

Members of the ProVu Team travelled down to London last week to attend the 2016 ITSPA Awards. The awards took place at The Deck, National Theatre, London on 11th May. Having sponsored the award for ‘Best VoIP Innovation’ we would like to congratulate 8×8 for winning the award with their Virtual Contact Centre and Gradwell Communications for being named ‘Highly Commended’ in the category for their Call Recording.

We would also like to congratulate our vendor partners, VTech and Yealink for being named ‘Highly Commended’ in their category, ‘Best VoIP CPE’. VTech were ‘Highly Commended’ with their VSP725A/VSP500A/VSP601A bundle and Yealink for their VP-T49G video phone.

We thoroughly enjoyed our day at the awards and as always it was great to catch up with our channel and vendor partners. Congratulations to all finalists and winners of the awards!