Jablocom’s highly featured JabloTool phone management platform is a free of charge online application enabling end users and administrators to configure, manage and remotely access their deployed Jablocom Essence GSM desktop phones.
Sangoma Vega SNMP traps
Sending SNMP traps from a Sangoma Vega gateway
Here is an example of the configuration required on a Vega gateway (100G/200G in this case). This will allow snmpget queries from any device on the 192.168.2.0/24 network and will send snmptraps to 192.168.2.253:
Traps such as ISDNLinkUp, ISDNLinkDown, SIP Registration Success/Failure will then be sent:
Documentation from Sangoma:
Yealink “ghost” phone calls
Occasionally we get support calls from people reporting “ghost” calls on a Yealink phone.
Fortunately the problem is easier to fix than calling the Ghostbusters in.
It’s caused by potential hackers trying to gain access to public SIP phone systems by scanning IP addresses for anything that responds to SIP calls. Usually using a tool called sipvicious.
Whilst they can’t really do anything bad with your Yealink phone, these calls are a nuisance.
To stop them, make sure you are on a fairly recent firmware version. v73 from www.yealink.co.uk or newer is recommended.
Then change two settings in the web interface:
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- Allow Direct IP Call – this means the phone will respond to calls coming in to it from any IP address, to any number. Sometimes used for internal intercom systems or basic phone testing without using a PBX. Set it to disabled. This setting is found in the “Features” setting tab, “General Information” page.
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- Accept SIP Trust Server Only – this is whether the phone accepts calls to the correct phone number but from a different place than it is Registered to. Sometimes needed for certain SIP providers but you want to set this to enabled wherever possible so the phone only accepts calls from your service provider. This setting is found either in the “Features” tab, “General Information” page or the “Account” tab depending on the phone model or firmware version.
On v80 firmware these are both in the same place:
Features > General Information
Christmas shipping and opening times 2015
Standard UK deliveries via APC:
| Order Date | Delivery Date |
| 22nd December | 23nd December |
| 23rd December – 4th January | 5th January * |
| 5th January (Back to normal) | 6th January |
* If you place an order on the 23rd December it will be delivered on the 5th January, should you require the goods to be delivered on Christmas Eve, a £25 surcharge will apply. You will need to let us know if you would like this service.
Standard UK deliveries via DPD:
| Order Date | Delivery Date |
| 22nd December | 23nd December |
| 23rd December | 24th December |
| 24th December – 4th January | 5th January |
| 5th January (Back to normal) | 6th January |
ProVu Christmas Opening times:
| Dates | Opening times |
| 24th December | OPEN 09:00 – 13:00 |
| 25th December – 28th December | CLOSED |
| 29th – 31st December | OPEN (Skeleton staffing) 10:00 – 16:00 |
| 1st – 3rd January | CLOSED |
| 4th January | Back to normal 09:00 – 17:30 |
Gigaset DE Series End of Life Notice
We would like to inform all ProVu resellers that we have received an end of life notice from Gigaset for their current DE series of IP PRO desk phones. This includes the DE310, DE410, DE700 and DE900 models. We are currently holding stock of these phones and expect to be able to supply these until the end of the year. However, we have been informed that Gigaset’s stock levels are limited, should you have any sizeable demand for these models please let us know.
The replacement models have been confirmed as the Maxwell 3, Maxwell Basic and Maxwell 4; we do not expect to launch these products until at least April 2016.
If you have any queries or would like to discuss how these changes may effect any projects you are working on, please call the sales team on: 01484 840048 or you can email: contact@provu.co.uk.
Introducing the New Snom D710
The new Snom D710 is now in stock and available to purchase from ProVu. Joining the D7 series of IP phones, the new D710 will replace Snom’s current 710 model.
Providing the ideal entry-level handset for everyday business use, the D710 comes complete with a range of cost-effective features:
- Supports up to 4 SIP accounts
- PoE support
- 4-line black and white backlit graphical display
- 5 programmable function keys with multi-coloured LEDs
- Superior, crystal-clear call quality
- 2 x 10/100 Mbps ethernet switch
For more information, please see the Snom D710 webpage.
Pricing and stock information is available on our reseller portal, ProSys. If you would like to become a ProVu reseller, you can apply via our online reseller application form.
End of Year Conferencing Promotions from ProVu
We are delighted to offer ProVu resellers some excellent money-saving promotions across our range of Conferencing Solutions. Available until the end of the year and whilst stocks last, ProVu resellers can purchase both the Konftel 300Wx and Yealink CP860 Conference Phones at reduced prices.
Pricing and stock information is available on our reseller portal, ProSys. If you would like to become a ProVu reseller, you can apply via our online reseller application form.
Huddersfield Examiner Business Awards 2015
Members of the ProVu Team enjoyed a great night last night at the Huddersfield Examiner Business Awards, where we were shortlisted for SME of the year award. Featuring some of the best businesses in our local area, it was great to see the diversity and success in the businesses around us.
ProVu would like to congratulate all finalists and winners who took part in this year’s awards!
Algo 8128 Uses & Benefits
The Algo 8128 Strobe Alerter is a SIP compliant PoE high intensity strobe light. Suitable for a wide variety of application environments, and for a number of potential uses, the Algo strobe alerter provides a host of opportunities to you and your business.
| Solution for: | Application Scenario: |
|---|---|
| Visual Alerting for noisy environments | Warehouses, Workshops, Factories, Bars, Call Centres |
| Visual Alerting for quiet environments | Libraries, Hospitals, Churches, Theatres |
| Visual Alerting for the Hard of Hearing | Home, Student Accommodation, Hotels, Nursing Homes |
| Visual Alerting for additional security notification | Airports, Retail, Transport Logistics, Construction Sites |
Along with its wide variety of application environments, the Algo strobe alerter also has a number of uses. Offering 360 x 180 degree visibility and a range of flash pattern options, the strobe alerter can be used for; alerting and notification of telephone calls, emergencies, and/or safety and security events. The strobe alerter can be particularly useful for use with people who experience hearing difficulties.
Easy to Install
Algo’s strobe alerter can be easily integrated in to any VoIP environment, hosted or premise PBX. With an option for ceiling or wall mount fitting, the strobe alerter can be positioned to the user’s preferred position. For environments that require both visual and audio alerting, the strobe alerter can also be used with the Algo 8180 SIP alerter.
Web Interface
Through Algo’s web interface, strobe alerters can be remotely managed and allow you to select one of 16 programmed light patterns.
Auto-Multicast
With Auto-Multicast, multiple strobes may be operated simultaneously and synchronously using just one SIP extension.
For more information on the Algo strobe alerter, please see our webpage. Pricing and stock information is available on our reseller portal, ProSys. If you would like to become a ProVu reseller, you can apply via our online reseller application form.
Panasonic – TPA60/TGP600 How to transfer calls and switch between two simultaneous calls
This blog post will instruct you how to perform an attended transfer and switch between two calls on a TPA60 with the TGP600 base station.
What is an attended transfer? An attended transfer is where you speak to the person receiving the transfer before transferring the call.
To perform an attended transfer and switch between two calls follow the steps below:
- Answer the call.
- When you are ready to transfer the call press the transfer key, this will place the call on hold.
- Enter the extension number of the person you want to transfer the call to and press the button labelled ‘call’ on the display.
- When you want to switch between the two calls press the switch key.
- When you are ready to connect the calls, hangup the DECT handset and the transfer will be completed.
