ProVu launch Eartec range of affordable headsets

New to ProVu is the Eartec headset range. A simple and affordable headset solution which doesn’t compromise on quality.

With three models to chose from and a monaural/binaural version for each you are sure to find something suitable for your customer. Both offer high clarity audio and are compatible with a wide range of phones. The quick disconnect cable also ensures they are compatible with our entire range of IP deskphones and DECT handsets that have a headset port, simlpy by changing the bottom cable to match the connection type.

All of the Eartec headsets have been tested by the ProVu team and we are pleased to say we are happy with their performance and functionality.

EAR-308/308D
If you’re looking for a standard headset which does the job with no fancy frills then the 308 range is the one for you. The no fuss, plain black design with the subtle branding means it can sit against any phone without causing a branding clash. The easy-flex boom means you have full control on the closeness of the microphone while the headset itself remains firmly in position. This model is great for anyone on a low budget in need of a headset for a normal office environment.

EAR-510/510D
The 510 range surpasses the 308 with its noise cancelling and anti-static shock microphone. At a surprisingly affordable price you will once again find yourself choosing between a monaural and binaural headset. The semi-flexible boom gives you enough room for adjustment on this slim, lightweight frame. With the noise cancelling features this headset will be suitable for a moderately noisy environment.

EAR100/100D (USB)
A first choice USB soft phone solution; the headset itself sports an adjustable microphone boom with noise cancelling technology to ensure clear sound quality. Whether you prefer one ear piece or two, this is safe choice for someone on a low budget.

ProVu Webinar: Introduction to IP Door and Security Intercoms

ProVu Webinar: Introduction to IP Door and Security Intercoms
August 5 @ 15:00 GMT

Join us for our Introduction to IP Door and Security Intercoms webinar where we will go through our product range along with some benefits of using an IP intercom. The webinar will be ideal for VARs, security and home automation installers or anyone who is interested in finding out more information about how these products work and what they offer.

To register and to find out more information about the webinar, visit ProVu Webinar: Introduction to IP Door and Security Intercoms

ProVu Webinar: Introduction to Opticaller

ProVu Webinar: Introduction to Opticaller
31st July 2014 @ 14:00 GMT

Interested in learning more about how OptiCaller works and how to generate excellent recurring revenue opportunities? Join our FREE Webinar on Thursday 31st July ’14.

To register for the OptiCaller webinar please send a request to contact@provu.co.uk. Once registered we will send you out an email confirmation containing information on how to join the webinar.

SARK PBX Firewall manual control

The firewall used on modern SARK PBX is a freely available firewall called ‘shorewall’. It also uses an automatic intrusion detection system which blocks IP addresses on the fly.

This system can sometimes block things you don’t want blocking – the most common one is a password typed into a SIP phone incorrectly getting blocked out.

There are a few simple commands that can be used to check for and fix this. These need to be ran from the SARK command line. So you can either ssh/putty into it or connect a monitor & keyboard (sark850+ only).

To check the list of IP addresses that have been auto-blocked:

  shorewall show dynamic

To unblock an IP:

  shorewall allow xxx.xxx.xxx.xxx

Replacing the xs with the IP to unblock.

Also if you want to actually manually block an IP yourself then you can do:

  shorewall drop xxx.xxx.xxx.xxx

Note: some early sark200s had a slightly different firewall configuration. In case the above doesn’t work and you’ve had your sark200 since the early days, this should work to unblock an IP:

  iptables -D fail2ban-ASTERISK -s xxx.xxx.xxx.xxx -j DROP

OptiCaller a new App for BYOD smartphones


ProVu are excited to announce the launch of OptiCaller, a great new App that links BYOD smart phones with the company PBX and massively reduces business calling costs and virtually eliminates roaming charges whilst travelling.

OptiCaller is not a SIP soft phone, it does not make calls via the Internet and it is not another re-packaged PBX call forward.

OptiCaller is an App that links a users smart phone with their company PBX. It is compatible with all the main Smartphones including, Android, iPhone, Blackberry, Symbian and Windows mobile. It is really easy to set up with an automated provisioning platform that will send the App to the prescribed mobile number and within seconds the user can be up and running.

The App is supplied on a licence basis and provides a great opportunity to generate excellent margins from what should be a relatively straight forward sale. Find out more information on OptiCaller

Interested in learning more about how OptiCaller works and how to generate excellent recurring revenue opportunities? Join our FREE Webinar on Thursday 31st July ’14. If you can’t wait why not try out OptiCaller on a 14 day no obligation trial.

Should you have any queries or would like to try it for free or attend our webinar please call the Sales Team on 01484 840048 or send an email to contact@provu.co.uk.

Distributor of the Year award

A few months ago ProVu were nominated along with 25 other companies for the Comms Business Distributor of the Year Award. ProVu have never really been involved in anything like this before and there was a ripple of excitement around the office when we were nominated. We decided that we should ask our customers if they would be kind enough to vote for us to give us the best shot of being short listed for the award. Unlike most of the awards at this event the winner is decided by a readers vote and not by a panel of judges.

I have to say I was extremely sceptical about our chances of winning. If you do not know, ProVu are a niche distribution house specialising in VoIP and although we are successful and growing we are a relatively small company compared to some of the fellow entrants for the award. Because of our size I felt it was an extremely long shot for us to be able to out gun the competition on customer votes.

To our surprise and delight a few weeks ago we found out we had been short listed into the finals along with 4 other distributors. There was much talk in the office about what are chances were and who was going to get to go to the awards to see Jimmy Carr! I was working out the best way of leveraging any PR we could make out of being short listed. I think at one point I said to the team; we have only a few weeks to make the most out of this news as when someone else wins it will be very old news.

So on Thursday evening last week, Ian Godfrey (ProVu Founder and Sales Director) and I were sat in the ball room of the Lancaster Hotel in London for the awards. Much to the disappointment of some of the team we had pulled rank and decided we were going. For both of us it was our first time at the awards, I was a little surprised at the scale of the event, there was a lot of people in the room and it looked just like the type of awards ceremony you see on the TV, with big screens, auto cues, a camera crew etc etc. We had a great meal, Jimmy Carr did a great set and then we won, for those sat on our table they can probably verify that it was a bit of a surprise. The rest of the night was a bit of a blur, but we managed to get the trophy back to the office the next day and raise a glass with the team.

I have spent the weekend mulling over how we could have possibly won and I have come to a rather pleasing conclusion and that is we must care very much about our customers and in return they care enough about us to make this award happen for us, which makes me very happy indeed.

I did not get the chance to make a speech when we picked up our awards and so I have chosen this blog post as the vehicle for my thanks, so:

To the ProVu Team I would say a huge thanks for all your commitment, dedication and hard work and if this award teaches us one thing it is to remember our business is all about the customers, because without them we would be nowhere. So please keep it up.

To our customers I would just like to say – Thank you, we are very grateful.

Darren

2N GSM Gateways – Reducing costs to mobiles

2N bri lite2N Voiceblue

We have now added the 2N range of GSM Gateways to our Voice Gateway portfolio. These are designed to reduce company calling costs to mobile networks, this is achieved by routing calls according to time, pre code or free GSM minutes. The gateways are available for for both analogue, ISDN and IP communications ensuring that whatever type of service your customers are using their will be a 2N Gateway that can help them reduce costs.

The following variants are in stock and ready to order on ProSys:
2N EasyGate
2N VoiceBlue Next
2N BRI Lite

Should you have a query just give the Sales Team a call on 01484 840048.

The ProVu Team

Yealink Becomes a BroadSoft Premier Access Solution Partner

BroadSoft logo
Today Yealink revealed the latest developments with Broadsoft:

We are please to announce that Yealink has strengthened its relationship with BroadSoft to simplify phone deployment for Service Providers who host Unified Communications services.

This means that Yealink and BroadSoft will now work together closely on the interoperability of their products to provide, among other things, pre-integrated SIP telephony solutions for hosted VoIP applications.

Based on BroadSoft’s Unified Communications capabilities, Yealink has developed the T4 series of IP phones supplying carriers with crucial application features.
The T4 series phones have already passed the TIA-920 certification standard, which guarantees that they will give customers perfect high-fidelity sound.

More information can be found on Yealink.co.uk

Algo 8128 SIP Strobe Light Alerter now in stock

Algo 8128 SIP

The Algo 8128 is a brilliant new device that provides a visual alert for any incoming calls via a high intensity LED Strobe light. It is the ideal system for use in factories / machine shops plus warehouses and staff restaurant areas etc. It simply registers as part of a hunt group so that it is triggered when ever a call is put through to that group or extension.

The multi lens variant is in stock at ProVu and can be ordered via ProSys using the “Algo-8128ABR” part-code.