The ProVu team are delighted to be shortlisted as ‘Best Convergence Distributor’ in the 2015 Comms National Awards. We are honoured to be shortlisted for such a prestigious award and are looking forward to an evening showcasing some of the great performers in the industry.
The awards ceremony will take place on Thursday 22nd October at the Grand Connaught Rooms in London.
We are thrilled to announce that ProVu have been shortlisted for the Walker Singleton SME of the year in the Huddersfield Examiner Business Awards 2015.
It is a great honour to be recognised amongst some of the best businesses in our home town, we believe that Huddersfield is a great place for business and plays a key part to our success.
The awards ceremony will be held at the John Smith’s Stadium on Thursday 12th November. ProVu wish all finalists the very best of luck!
With its revolutionary capabilities, Panasonic’s TGP600 is a great solution for creating VoIP enabled environments without the wires. Capable of supporting up to 8 phones and 8 simultaneous calls, the TGP600 provides a great option for small office and retail environments. To help illustrate some potential uses, we have created two application scenario documents:
With a mixture of normal cordless handsets (TPA60) and cordless desktop phones(TPA65), the TGP600 is ideal for both staff on the move as well as desk placed staff.
If you would like to speak to a member of the ProVu team please call: 01484 840048 or email: contact@provu.co.uk.
Did you know that we offer a free branded shipping service? This service is quick and simple to set up and it enables you to maintain a personal approach with your customers. Here is an example of how your despatch notes could look.
We also understand that some of our resellers regularly ship products on behalf of their partners. We therefore offer you the ability to save multiple letterheads to your account. You can simply select the chosen letterhead for the specified order within ProSys.
However, we also know there are occasions when plain documents are better suited, this option will remain available.
How to set up your letterhead:
To set up your branded shipping simply send us your letterhead as a PDF document to contact@provu.co.uk and we will take care of the rest. Check out our template guide to make sure your letterhead will fit well on to the despatch note we print.
If you don’t have a letterhead, don’t worry, you can send us your company logo and address and we will create a basic template for you.
How to select your letterhead for your order:
On the order page select 
to add a dropship address. At the bottom of the ‘deliver to box’ you can then select your branding option for this order. And it’s as simple as that.
If you have any questions about our branded shipping service please contact our sales team on 01484 840048.
We recently announced a change to the Yealink T19PN as these have been updated to the T19PN E2. The same has now happened for the T21PN these are now T21PN E2.
We’ve tested the new Yealink T21E2 and provisions OK and is able to make calls. The chipset in the phone has changed but functionality-wise, it’s the same as the T21P.
There are a couple of changes you need to be aware of though:
We are teaming up with Panasonic to host a SIP Demonstration Workshop, taking place on Tuesday 3rd November, at Panasonic’s Solutions Centre, in Bracknell.
All attendees will receive a complimentary KX-TGP600 DECT Base and Handset (RRP: £94.00 + VAT) and will have the chance to learn about Panasonic’s existing and upcoming SIP products.
This event is free to attend, lunch and drinks will be provided. We look forward to welcoming as many of you as possible, please register below to attend this event.
Pre-Register now to attend the workshop
If you have any questions or would like to speak to a member of the ProVu team, you can call: 01484 840048 or email: contact@provu.co.uk.
This year will mark our 3rd year of exhibiting at the Convergence Summit South, taking place at Sandown Park Racecourse on the 7th & 8th October. Joining us this year will be Sangoma, Snom, Gigaset and Yealink.
The exhibition is free to attend and is a great opportunity to meet new and existing clients.
Please register your attendance below and don’t forget to come and visit us at stand 73!
Yealink have announced as of 1st September 2015 they will be offering a free Lifetime Warranty with many of their products. The warranty will cover products purchased from ProVu from the date of purchase until 12 months after the official end-of-life date.
Please see Yealink’s Lifetime Warranty information for full guidelines and details of products not covered by the Lifetime Warranty.
In the analogue telephony world there are two types of interface, FXO and FXS. What these mean is a cause of much confusion.
In summary:
Right away this naming seems backwards. Surely the telephone is better described as a “station” and the line as an “office”. I do agree, it is confusing but this is how it has been for much longer than I have been alive for.
Essentially, the naming is supposed to indicate what interface the device accepts rather than describing the device itself.
When it comes to choosing a VoIP gateway it is very important to select the correct interface. The wrong type will not work, no settings can control this, they are electrically different (one generates voltage, one accepts voltage).
Here is a diagram of a simple analogue telephone system (PBX) showing the interface names and how they are connected (click the image for a larger size):
As you can see, an FXS always plugs into an FXO and vice-versa. You cannot connect FXS to FXS or FXO to FXO. The same applies when you are replacing either phones or the lines with VoIP gateways.
The final diagram shows both types of endpoints replaced with VoIP gateways. In reality you wouldn’t replace both like this but the diagram serves to show what you need in either situation. If you are wanting to replace your analogue telephones with VoIP telephones, look at the left side of the diagram. If you are looking to replace your analogue lines with a VoIP service, look at the right side of the diagram:
One last (yet very important) note. I’ve shown Sangoma Vega gateways here, we sell these particular ones because they perform very well with BT analogue telephony in the UK. This isn’t true of all analogue-VoIP gateways, many designed outside the UK are made with the assumption that an analogue phone line in the UK is much the same as a “Bell” line in the USA. This isn’t the case, BT (and GPO before that) use their own standards defined many years ago. Although Sangoma is a Canadian company, the Vega gateway business was originally called Vegastream which was a company based in the UK. The old Vegastream office and most of their staff now form the UK Sangoma office and team of staff. So these gateways are developed in the UK by people who understand UK telecoms (as well as telecoms around the globe).
See our range of Sangoma gateways here: ProVu website – voice gateways
If in doubt about choosing a gateway, please phone our sales team on 01484 840048 or email contact@provu.co.uk. We will be able to tell you what you need for any job you are quoting for.
Further reading:
Paul Hayes paul@provu.co.uk
Here is a guide on how to set up a Snom 760 to be able to view the video stream from a Alphatech IP bold door entry unit.
1. Log in to the web user interface of the Snom 760
2. Go to Function keys
3. Select a key to active the video stream and set the fields to the following
Context —> Active
Type —–> Action URL
Number —-> http://IPADDRESSOFBOLD/snom01.xml ,
Short text —-> Description of button.
4. Once the following fields have been set click apply and then save.
5. To view the stream go to the Snom 760 and press the function key that has been assigned to active the stream of the video.
5b. To stop the stream press the X button on the Snom 760.
