End of Life Notice – Panasonic KX-TGP500

The Panasonic KX-TGP500 has now gone end of life and is no longer available to order. Both the KX-TPA50 handset and the KX-TGP550 DECT integrated desk phone are still available, but please note we have limited stocks remaining of these.

The KX-TGP500 has now been replaced by the more powerful KX-TGP600. And although priced very similarly to its predecessor, the TGP600 offers a range of new, ground breaking features, supporting up to 8 handsets and 8 concurrent calls, the KX-TGP600 is the ideal solution for both business and home use.

Pricing and stock information is available on ProSys.

Yealink T19E2 Updated Model

We have received a new batch of Yealink T19PN from Yealink these have now been updated and are called the Yealink T19PN E2.

We’ve tested the new Yealink T19E2 and it seems to provision OK for us and is able to make calls.

Differences from what we can see:

  • It has it’s own firmware version and you cannot downgrade it to older versions (this will be a problem for ITSPs who have approved an older firmware on their platform).
  • It says “T19 E2” on the front of it.
  • It reports itself as a different model number when provisioning (which could cause problems for people who have implemented their own provisioning systems).

Castel IP Intercoms now available at ProVu

We are proud to be the first Telecoms distributor in the UK to bring you Castel’s high quality range of IP door entry intercoms and XE monitor.

The Castel range offer a variety of features and are compliant with disability regulations, making them ideal for use in public environments.

To help select the right model for your installation, please visit our model selector where you can view the features for all models.

Pricing and stock information is available on ProSys, our reseller portal. If you do not have a username or password you can request one by emailing us at: contact@provu.co.uk.

If you would like a quote or need to discuss any projects in more detail, please feel free to contact our sales team on: 01484 840048.

The ProVu Team

How to guide – Pairing Konftel 300Wx to an N300IP

The Konftel 300Wx can be paired with a Gigaset N300IP as a gap compatible device. This will allow the Konftel 300Wx to make and receive calls via the N300IP. Please note that the 300Wx does not bridge conference calls and it is unable to transfer calls. The N300IP allows the 300Wx to connect to VoIP and/or a fixed line. Below is a simple setup guide of how to pair the N300IP and 300Wx:

How to put the Konftel 300Wx in to registration (Pairing) mode

1) Power on the Konftel 300Wx

2) Once the device has booted press the settings key (it is a symbol of a cog)

3) Scroll down to “settings” and then press OK

4) Once in the settings section select “DECT”

(Before continuing to the next step, put the N300IP in to registration mode)

5) Once in “DECT” Select “Register” and then choose the base you would like to pair the Konftel 300Wx up to.

6) Once the base has been selected enter the “pin code” and then wait for the Konftel and the N300IP to pair.

(The pin code is what you enter to access the WUI of the base).

How to put the N300IP in to registration (pairing) mode using the WUI

Note – You can also pair the Konftel to the base by holding the pair button on the front of the N300 when the Konftel is in registration mode

1) Power on the N300IP

2) Log in to the web user interface for the N300IP

3) Click the “Settings” tab on the WUI of the N300IP and then select “Management”

4) Under “Management” select “Miscellaneous”

5) On the “Miscellaneous” page select “Start registration”

6) After selecting “Start registration” put the Konftel 300Wx in to register mode.

Number Assignment

1) Once the Konftel has paired to the base, log in to the web user interface of the N300IP

2) Once logged in to the WUI click the “Settings” tab and select “Telephony” and then “Number Assignment”

3) Once the “Number Assignment” page has loaded you can rename the INT slot that the Konftel has been assigned and you can also choose which connection (extension) the Konftel will use to make and receive calls.

IMPORTANT NOTE – In order for the N300IP and Konftel 300Wx to work properly you will need to turn “ECO Mode+” off. (If this setting is turned on, after a while the Konftel 300Wx loses connection to the base)

“Eco Mode+” can be found in “Miscellaneous” on the WUI of the N300IP

2N Wiring Diagrams

As we continue to sell more and more 2N Door Intercoms, we have had an increase in support calls from customers enquiring about the wiring aspect of these products.

To help with this, we have created wiring diagrams for some of the most popular setups that we have encountered, these can be found on our website:

Wiring Diagrams

Of course, we would always recommend hiring a qualified electrician to wire these units up, as doing so incorrectly could damage them or even stop them working completely.

If you have any questions about these wiring diagrams, or the 2N range in general, please contact our support team

Yealink Technical Training now online!

We are pleased to announce that our popular Yealink Technical Training Course is now available online!

The course is aimed at technical support staff, integrators or technically minded sales people and consists of 4 parts, covering all technical requirements. For your convenience, the course can be completed/ reviewed in your own time.

Please see our Yealink Training Course page for more information and registration.

The ProVu Team

Introducing the new Alphatech IP Bold Series

We are pleased to introduce the new Alphatech Bold IP Series to our SIP door entry intercoms range. The Alphatech IP Bold Series will replace the ProTalk range, which is now due to go end of life. This new range of intercoms offers a wider selection of models with the choice of 1, 2 or 4 buttons, plus options for a camera and/or keypad.

For those who are familiar with the ProTalk models, these intercoms are the perfect choice as they are similarly priced and are based on the same technology, whilst offering improved features and a brand new smarter look.

Pricing and stock information is available on ProSys, our reseller portal. If you do not have a username or password you can request one by emailing us at: contact@provu.co.uk.

If you would like a quote or need to discuss any projects in more detail, please feel free to contact our sales team on: 01484 840048.

The ProVu Team

Webinar: 2N Product Review

ProVu Webinar: 2N Product Review
Thursday 30th July @ 10:30 GMT+1 (LONDON)

With the recent addition of several new 2N intercoms and access control product lines, we are holding a 2N Product Review Webinar. The 30 minute Webinar will take place on Thursday 30th July at 10:30am GMT+1 (London) and is aimed at giving you a better understanding of the products and the latest developments.

Please register now to take part.

New RTX 9430 single DECT base station now available

Introducing the new RTX 9430
We are pleased to announce the arrival of the new RTX 9430 single cell DECT base station and cordless handset. This powerful new system is the ideal solution for small to medium sized businesses and comes with the following key features:

  • Register up to 20 handsets
  • Supports up to 5 simultaneous calls
  • A choice of 3 handsets: RTX 8430, RTX 8630 or RTX 8830
  • Compatible with up to 3 RTX 4024 repeaters

RTX 9430 available to order on ProSys

Pricing and stock information is available on ProSys, our reseller portal.If you would like to become a ProVu reseller, you can apply via our online reseller application form.

Yealink end-of-life notice

Over the past few month Yealink have introduced some exciting new products to their range of SIP desk phones. With this has meant that we’ve had to say goodbye to some of the older models. Below is an end-of-life notice showing which products will be going and their new recommended replacements.

Stock has already run out on some of the eol models but there is still stock remaining of others, please contact our sales team or login to ProSys for up to date stock availability.

End-of-life    Recommended replacement   
T20PN T21PN
T22PN T23GN
T26PN T27PN
T28PN T29GN
T32GN T29GN
T38GN T29GN

Alternatively take a look at the elegantly designed T4 series phones: T41PN, T42GN, T46GN and the T48GN.

Check out our Yealink comparison chart to find the best phone for your install.

We hope the above will help you in your planning for proposals and updating your Yealink information. If you have any queries please contact the ProVu sales team on 01484 840048 or email contact@provu.co.uk.