Save upto 1/3 on Yealink Headsets

Grab yourself a bargain with our Yealink headset/handset bundles. Buy any Yealink IP desk phone with a Yealink YHS32 headset and save upto a third on the headset.

To receive the discounted pricing you need to order a Yealink headset bundle, these are available on ProSys:

Partcode Description
T19PNHSP Yealink T19PN IP Deskphone + YHS32 Wired Headset
T20PNHSP Yealink T20PN IP Deskphone + YHS32 Wired Headset
T21PNHSP Yealink T21PN IP Deskphone + YHS32 Wired Headset
T22PNHSP Yealink T22PN IP Deskphone + YHS32 Wired Headset
T26PNHSP Yealink T26PN IP Deskphone + YHS32 Wired Headset
T28PNHSP Yealink T28PN IP Deskphone + YHS32 Wired Headset
T32GNHSP Yealink T32GN IP Deskphone + YHS32 Wired Headset
T38GNHSP Yealink T38GN IP Deskphone + YHS32 Wired Headset
T41PNHSP Yealink T41PN IP Deskphone + YHS32 Wired Headset
T42GNHSP Yealink T42GN IP Deskphone + YHS32 Wired Headset
T48GNHSP Yealink T46GN IP Deskphone + YHS32 Wired Headset
T48GNHSP Yealink T48GN IP Deskphone + YHS32 Wired Headset

This offer is available to ProVu resellers. For more information please call and speak to a member of the sales team on 01484 840048.

Upgrading Sangoma Vega firmware from the command line

It is possible to upgrade the firmware on a Sangoma Vega gateway from the command line.

You can connect to it using telnet, ssh or a serial console cable. Note – the console cable is the same as a Cisco console cable.

To upgrade firmware you will need a tftp server running on the network local to the Vega gateway.

A free tftp server for a Windows PC is Pumpkin.

In Linux/Unix(/OSx??) install tftpd.

Place the firmware file into the root folder of the tftp server. Get the firmware from the Sangoma wiki.

The filename will be something like “VEGA_R100S043.bin” depending on which gateway it’s for and what the version of firmware is. Note that Vega 100/200/400 gateways use different firmware than Vega 100G/200G/400G.

Connect to the command line of the Vega gateway.

You need to tell the Vega where your tftp server is. They will usually look at DHCP Option 66 but in many cases you’ll need to manually tell it using this command:

    set .tftp.ip="xxx.xxx.xxx.xxx"

With the correct IP address! Then:

    apply

and if you want the setting to survive a reboot:

    save

To do the actual firmware upgrade:

    upgrade

    download enable

    download firmware _filename_

    reboot system

Where _filename_ is the entire file name of the firmware file in the tftp server root folder. E.G. VEGA_R100S043.bin

Changing music on hold on a sark pbx (including sark200)

If you want to change the music-on-hold that comes as standard on a SARK PBX, the main stumbling block is getting the audio file(s) in the correct format.

There are several you can use, the best is a wave file with the following format audio:

RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz

This should work on any SARK PBX, including the SARK200.

It is also possible to use MP3 but you may need to also install MP3 decoding software and it will put a small amount of extra load on to the system.

A number of free tools can be used to convert your audio files into this format such as “sox” or “audacity”.

The simplest way of replacing the existing MoH on SARK is to connect to it using ssh/scp (or WinSCP if using Windows) and go into the folder:

/usr/share/asterisk/moh

Then delete or move any audio files in there and copy your new file(s) in to there.

Note – if you have an older sark system then the location will be /var/lib/asterisk/moh

Then reload Asterisk by clicking on the “commit” button in the web interface or using the command “moh reload” at the Asterisk CLI.

One last thing, you cannot use copyrighted music unless you have a PRS license. So make sure you are using music with no copyright (there are a couple of online libraries for this) or music you’ve had professionally produced.

Free 8″ and 10″ tablets with new Gigaset Pro bundles

With summer fading and autumn approaching we are delighted to bring you some exciting news about the new Gigaset pro bundle promotions which will be running for the remainder of 2014.

Gigaset have put together 4 great new bundle packages that cover a wide range of business applications. When you order one of these bundles Gigaset pro will give you one of their new 8″ or 10″ tablets completely free of charge.

Order from one of the 4 bundles below between now and 31st December 2014 and receive a Gigaset tablet free.

Bundle 1
1 x N720 DM
1 x N720 IP
8 x R630H
FREE. Gigaset 8″ Tablet QV830

ProSys order code: 1-Q4-14-N720IP


Bundle 2
1 x N720 DM
1 x N720 IP
8 x SL610H
FREE. Gigaset 10″ Tablet QV1030

ProSys order code: 2-Q4-14-N720IP


Bundle 3
1 x Hybird 120
8 x DE410 IP
FREE. Gigaset 8″ Tablet QV830

ProSys order code: 3-Q4-14-HYBIRD

Bundle 4
1 x Hybird 120
1 x N510 IP
4 x S510H
1 DE900IP
3 x DE410 IP
FREE. Gigaset 10″ Tablet QV1030

ProSys order code: 4-Q4-14-HYBIRD

More information on the Gigaset tablets is available from the links below:
Gigaset 8″ Tablet QV830
Gigaset 10″ Tablet QV1030

Please note the above promotion only runs from 1st September to 31st December 2014. This promotion is available to all ProVu registered trade resellers.

Pricing for the above bundles can be found on ProSys our reseller portal. If you would like us to provide a quotation please contact the sales team on 01484 840048 or email us at contact@provu.co.uk.

Come see us at this year’s Convergence Summit

The ProVu team will be exhibiting at this years Convergence Summit South on 8th & 9th October at Sandown Park Racecourse. This is our 2nd year of exhibiting at the show, and we find its a great vehicle for meeting and catching up with many of our existing resellers as well as new ones all under one roof. This year we will be displaying the latest IP phones and gateways from Gigaset, Sangoma, snom and Yealink.

Pre Register Now to attend the show.

We would love to see as many of you as possible so please do come and say hi, we will be located on stand 73. If you have any questions or would like to arrange a meeting please get in touch.

ProVu webinar: introduction to 2N IP paging and broadcasting systems

ProVu webinar: introduction to 2N IP paging and broadcasting systems
Tuesday 16th September 3.00pm

To introduce the 2N NetSpeaker and SIP Speaker, Scott Foster from 2N together with Muhammad Bajwa of ProVu will be holding a webinar on Tuesday 16th September at 3.00pm. The presentation will last approximately 30-40 minutes.

For more information and register for the webinar, visit our website: Introduction to 2N IP paging and broadcasting systems

Jablocom GSM business class deskphones

We are pleased to announce we have reached agreement with Czech based Jablocom for the distribution of their range of GSM desktop phones.

These phones are ideal for many applications including temporary offices such as building sites, new offices where there is no network available or remote locations where there may be no infrastructure.

These business class phones incorporate all the commonly used business features you would expect of a normal IP phone.

More information on both models is available from our website here:

Pricing is available on ProSys our reseller portal. If you have any questions please contact the sales team on 01484 840048 or email us at contact@provu.co.uk.

ProVu welcome Gavin to the team

ProVu would like to welcome Gavin as a new account manger to our team he will be working along side Anna.

Gavin has grown up in Huddersfield and studied at Lancaster University for four years, one of which was spent teaching English in Spain. He can speak Spanish and Catalan and his hobbies include going to the gym, cooking, travelling and refereeing football.

Should you require a quote, need to place an order, obtain an order status or simply just fancy a chat…. give Gavin a call on the usual number 01484 840048 or send an email to gavin@provu.co.uk.

Part codes for snom and Yealink phones including PSU to be removed

For some time now both snom and Yealink have adopted the more Green policy of supplying IP phones and PSUs separately and at ProVu we took it upon ourselves to maintain the old part codes that had previously included them. This has caused one or two issues and some confusion and so to keep things simple and clear we will be dropping the old part codes that had previously included the PSU.

We plan to delete the PSU included part codes from the 1st September 2014 and from then on our customers will need to order any PSU separately and in addition to the IP Phone when required.

Buying the PSU separately from the phone will not increase the price of purchase.

See table below of what you will need to order instead:

Old order code What to order instead
snom300-withPSU snom300 + Snom-psu
snom320-withPSU snom320 + Snom-psu
snom710-withPSU snom710 + Snom-psu
snom720-withPSU         snom720 + Snom-psu        
snom760-withPSU snom760 + Snom-psu
T19P T19PN + PSU-UK
T20P T20PN + PSU-UK
T22P T22PN + PSU-UK
T26P T26PN + PSU-UK
T28P T28PN + PSU-UK
T32G T32GN + PSU-UK-T3
T38G T38GN + PSU-UK-T3
T41P T41PN + PSU-UK
T42G T42GN + PSU-UK
T46G T46GN + PSU-UK-T3
T48G T48GN + PSU-UK-T3
VP530 VP530N + PSU-UK-VP

This change only affects snom and Yealink desktop phones. snom and Yealink DECT and conference phones will not be affected.