Browse Tag

Training

Stock Shortages? We’ve Got Your Back

Don’t Suffer in silence! While the ongoing global components shortage continues to impact the availability of certain stock lines, our expert team is on hand to help recommend the best alternatives for a fast turnaround.

We have been working closely with our Vendor partners to minimise disruption as best we can and continue bringing you the very best products. While we continue to hold good stock levels for many products, our team are on hand to help you source the best alternatives available should stock levels be low. Who knows you may find a product that works better for you than what you originally asked for! Our team has an extensive knowledge of all of our products and can direct you to alternative options, some of which you may never have thought about before.

Here to Help You

Online Training
Access comprehensive online training from our award winning technical support team on leading brands such as 3CX, Sangoma, 2N, Snom and Gigaset.
Pre & Post Sales support
Speak to our knowledgeable sales team for both pre and post sales support and make sure you are getting the very best products for your customers.
ProSys
Sign up and join ProSys, our online portal where you can keep track of all your orders, check stock availability and pricing, as well as set up device provisioning.

Whatever your requirements, we’ve got your back.

To speak with a member of our Sales Team please call 01484 840048 or email contact@provu.co.uk.

New 3CX Virtual Training Dates Released

3CX Virtual Training - Summer 2021

Looking for a solution that enables your partners to work productively from anywhere? 3CX offers you a variety of options, whatever your customers’ preferences. Join our upcoming training courses to discover how you too can offer a feature-rich PBX with minimum management.

Whether you’re new to 3CX or are an accredited partner, develop your knowledge with our upcoming virtual training courses. These courses are free to attend and open to all. Designed to give you a better understanding ot VoIP technology and the 3CX phone system, our courses aim to support you in:

  • Increasing Sales
  • Improving customer satisfaction
  • Learn how to deploy and maintain systems more efficiently
3CX Basic Training

3CX Basic Training - June 2021A great place to start with 3CX or to brush up on your knowledge. Learn about the basic concepts of getting 3CX up and running and develop techniques for basic troubleshooting.

Find Out More & Register

3CX Advanced Training

3CX Advanced Training - July 2021Ideal for those already familiar with 3CX. The advanced certification consists of seven modules which cover the more advanced settings of 3CX including Bridges, inbound and outbound routing, security and anti-fraud.

Find out more & Register

Registration is free, simply complete our sign up form to virtually be there! Our team will be on hand throughout these courses to answer any questions you may have. Our courses are designed to provide you with all the information you require to sit the Basic and Advanced certifications. To become an accredited 3CX partner, you will need to sit the relevant exam on the 3CX portal.

Kick off the New Year as a 3CX Certified Partner

As we enter the festive season, it’s often a great time to get ahead for the New Year. As things begin to quieten down, it may mean you can get round to the tasks you don’t always have time for. Join us on 16th and 17th December for our virtual 3CX Basic Training course as we help you prepare to ramp up sales for 2021.

With a number of changes coming to 3CX in January, there couldn’t be a better time to gear up your partner status and maximise your potential as an accredited 3CX partner. From 1st January 2021, affiliate partners who have not achieved a revenue target of £2500 and haven’t obtained the bronze certification will be demoted. register now to get ahead of the changes.

Throughout this free course our Technical Solutions Director, Muhammad Bajwa will cover everything you need to know ready to sit the basic certification.

Course Topics Include:

  • 3CX Installation
  • Installing the Apps
  • Desktop Phone Configuration
  • Firewall Configuration
  • Configuring VoIP Providers/SIP Trunks
  • Voicemail
  • Digital Receptionist
Simply complete our sign up form to virtually be there! To gain the basic certification you will be required to sit the 3CX basic exam, this will need to be completed following the course.

Find Out More & Register

To speak to a member of our sales team about 3CX training or the impending changes please call 01484 840048 or email contact@provu.co.uk.

JOIN US for 3CX Virtual Training

We’re going virtual this November.

Register now to take part in our 3CX Basic virtual training, hosted by our very own Technical Solutions Director, Muhammad Bajwa. Broken up over 2 days, we’ve split the course content to 2 hours per day (11am – 1pm) giving you the flexibility to digest the course and come back refreshed. What’s more, our tech & sales representatives will be online with you every step of the way, available to answer any questions you may have.

Register now to reserve your free space.

Course Topics Include:

  • 3CX Installation
  • Installing the Apps
  • Desktop Phone Configuration
  • Firewall Configuration
  • Configuring VoIP Providers/SIP Trunks
  • Voicemail
  • Digital Receptionist
3CX Basic Training
Whether you’re new to 3CX or an existing partner looking to get up to speed, the basic training course is a good place to start. Designed to cover all the basic concepts of getting 3CX up and running this course will equip you with the knowledge and techniques for basic troubleshooting.

Find out more & Register

Registration is free, simply complete our sign up form to virtually be there! To gain the basic certification you will be required to sit the 3CX basic exam, this will need to be completed following the course. To speak to a member of our sales team please call 01484 840048 or email contact@provu.co.uk.

3CX Advanced Training Course Now Open for Registration

We’re delighted to be hosting our first 3CX advanced training course on the 4th June at our offices in Huddersfield, West Yorkshire. Suitable for those looking to develop their knowledge, the advanced course is the highest level of 3CX’s training and covers the advanced settings of 3CX.

Register now to reserve your free space on this accredited full day course.

Course Topics Include:

  • Ring Groups
  • Queues
  • Configuring Inbound Routing
  • Bridge Configuration
  • Configuring Outbound Routing
  • Security & Anti-Fraud
  • Basic Troubleshooting

Please note; there are no entry requirements to attend this course, although we would expect attendees to be familiar with 3CX. In order to sit the advanced exam you will be required to complete the basic and intermediate certifications if you haven’t already done so.

We’ve Added a New Date to our 3CX Basic Training Courses

We’ve added an additional date to our 3CX basic training course in April. Following a successful kick start to 2019 with our January basic training course, our 4th April course is now full, but worry not, we have added an extra date on the 3rd April 2019. Register now to reserve your free space!

Both of our April courses will be supported by Snom who will be present at the course to answer any questions you may have about getting up and running with Snom and 3CX. Attendees will also receive a free Snom D712* handset, enabling you to test out 3CX’s functionalities for yourself.

*Please note, free phones are limited to one per company.

When & Where?

ProVu Offices,
Savile Mill,
Savile Street,
Huddersfield,
HD3 4PG

Wednesday 3rd April, 10:00 – 16:00

Places will be allocated free of charge on a first come, first served basis. Please note, these courses have a limited capacity – if you would like to arrange a course for 6 or more people please contact us.

3CX Basic Training Courses – 2019

With the New Year quickly approaching, now is the time to start to think about the new year that lies ahead. With that in mind, we have scheduled two 3CX Basic Training Courses for 2019. Whether you’re an experienced 3CX partner looking to refresh your knowledge or are looking to add 3CX to your portfolio, our courses are open to all resellers.

Taking place at our offices in Huddersfield, West Yorkshire, our 3CX accredited trainer and Technical Support Manager, Andy Devine will be covering everything you need to know to sit the basic certification exam.

Simply select your preferred date and register today to reserve your free space!

When & Where?

ProVu Offices,
Savile Mill,
Savile Street,
Huddersfield,
HD3 4PG

Thursday 24th January, 10:00 – 15:00

Thursday 4th April, 10:00 – 15:00

Places will be allocated free of charge on a first come, first served basis. Please note, these courses have a limited capacity – if you would like to arrange a course for 6 or more people please contact us.

ProVu DECT Survey & Installation Services

DECT Solutions offer users a great level of flexibility, but we know large areas can be difficult to cover with wireless or DECT Handsets. Using a multi-cell solution over repeaters, you can offer an improved end user experience by significantly increasing the amount of devices and concurrent calls available within the space covered.

Thanks to our white-labelled DECT services we can help you to quote and install your customers’ cordless systems. With our specialist vendor-trained team, you can relax in the knowledge that your quotes include the correct equipment to provide an optimum level of coverage to meet your customers’ requirements. Whether you’re looking for assistance with quoting hardware or installation services to implement a whole new system and the required network infrastructure (including cabling), our team are on hand to help simplify your DECT projects.

Find out more

DECT products covered by our service include:

Gigaset Logo Panasonic Logo RTX Logo

What to do next?

To organise a DECT survey/installation for one of your projects or to find out more simply call us on 01484 840048 or email contact@provu.co.uk. Pricing is supplied on an application basis and is subject to additional charges.

3CX Intermediate Courses – October 2018

We will be running two 3CX Intermediate Training Courses next month. Suitable for those looking to advance to the next level with 3CX, our intermediate training is open to all 3CX partners.

Designed to equip you with the knowledge to take the intermediate certification exam, our Technical Support Manager and accredited 3CX trainer, Andy Devine will cover everything you need to sit the intermediate certification exam.

Simply select your preferred session and register today to reserve your free space and receive a free Snom D712 phone!

When & Where?

ProVu Offices,
Savile Mill,
Savile Street,
Huddersfield,
HD3 4PG

Tuesday 2nd October, 09:00 – 17:00

Wednesday 3rd October, 09:00 – 17:00

Please note, these courses have limited capacity. Places will be allocated free of charge on a first come, first served basis.

3CX Basic Training Courses – June 2018

We will be running two 3CX Basic Training Courses later this month. Available to all ProVu resellers, the courses will take place at our offices in Huddersfield, West Yorkshire and are aimed at equipping you with the knowledge to sit and pass the Basic Certification exam.

Simply select your preferred session and register today to reserve your free space!

When & Where?

ProVu Offices,
Savile Mill,
Savile Street,
Huddersfield,
HD3 4PG

Tuesday 26th June, 10:00 – 14:00

Wednesday 27th June, 12:00 – 16:00

Places will be allocated free of charge on a first come, first served basis. Please note, these courses have a limited capacity – if you would like to arrange a course for 4 or more people please contact us.

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