Snom joins compatible devices program for Microsoft Lync 2010

Following on from the recent news that the Snom300 is compatible with OCS 2007R2, Snom have also joined the “Compatible Devices Program for Lync 2010”. This means that it is continuing it’s development of “OCS” firmware to include the new features that will be present in the future Lync release.

Lync is the new name Microsoft has given to the next version of OCS, it was generally referred to as Wave14 until this official name was released. Lync is currently at the public beta stage so not yet ready for production use.

ProVu will be testing Lync with Snom phones in due course and Snom themselves will be developing the new features possible with Lync.

Microsoft list Snom 300 as a compatible OCS device

Last week we brought you the news that the snom 300 has achieved official certification from Microsoft for use with the Office Communication Server 2007 R2. This is big news for any one involved with snom phones as OCS is gradually making it’s way into some big corporate customers.

Anyway, the reason for this second blog is that you can now find the Snom 300 listed on Microsoft’s Compatible Devices Program website here:

Phones and Devices for Microsoft Office Communicator

This is the first step in getting all snom phones with OCS firmware certified, this should just be a matter of time since the firmware on each is basically the same code base.

Snom approved by Microsoft

Snom300 phones are now approved by Microsoft for connection to Microsoft Office Communications Server 2007 R2

Just to confuse you, OCS is is being renamed to Microsoft Lync

Read Snom Press release

Of course, ProVu as a Snom distributor are today launching their Snom OCS support service. We can support Snom phones on Microsoft OCS Platforms.

Disable SIP ALGs on Thomson routers

This has cropped up a few times of late.

You need to telnet into the router:

Administrator is the default user on the box.

You should get something similar to below after doing this.



------------------------------------------------------------------------



                            ______  Thomson TG585 v7

                        ___/_____/

                       /         /  7.4.20.3

                 _____/__       /  

               _/       /\_____/___   Copyright (c) 1999-2008, THOMSON

              //       /         / 

      _______//_______/         / _/______

     /      /            /    / /        /

  __/      /            /    / /        / _\__

 / /      /     \_______/    / /        / /   /

/_/______/___________________/ /________/ /___/  

           ___________                   /

 \_        /          /              \___/

          /          /                 /

     \_____/          /         \________/

          /__________/            /

             _____        /_____/

            /    /      /___/

            /____/      /

                  /___/

             \____/



------------------------------------------------------------------------

_{Administrator}=>

connection unbind application=SIP port=5060
saveall <Enter>

Snom M9 has arrived

Snom M9 phones are in stock and are shipping.

I’ve you’ve a back order then they will be shipped today.

M9 is the new DECT phone from Snom. Supports 9 IP account, 9 handsets and 4 calls.<%ThickBox(http://www.provu.co.uk/imgs/snom/snom_m9.jpg|Snom M9)%>

Door Entry on Cisco Call Manager

If you are planning to use a protalk door entry system with Cisco call manager, then you may be interested in this.

Lionel Carter from Norisco Limited (a reseller in London) had this to say:

I got it all set up on our Cisco Call Manager. Pretty simple really, all works fine. Hopefully will get it installed into the new office next week when we have access to the existing latch mechanism.

New LOWER PRICING on all Gigaset IP Models

Siemens

Gigaset phonesWe are pleased to announce that we have today reduced our trade pricing on all of the Gigaset IP models including the additional handsets that we sell.

The new pricing will be effective immediately and will include the following optional added value services:
1. Automated Online Ordering System – ProSys
2. White label Drop Shipping
3. Branded Despatch Note

View all ProVu’s Siemens Gigaset products

M3 HS Speaker problem

Recently, customers have reported that M3HS speakers are creating problems for them.

Some of the main issues are

1) Voice keeps cutting off during a call on speakers
2) M3 HS ringer not working
3) Voice quality is poor

Good news is, there is a firmware update that resolve most of these issues.

<%ThickBox(http://blog.provu.co.uk/media/5/20100630-unnamed.jpg|Snom M3)%>

I’d like to encourage all of you (who are still using an M3) to perform an update to this version following the instructions here:

http://wiki.snom.com/Snom_m3/Firmware/Beta

Please report any issues you might encounter.

M9 Clarification (UK stock)

The Snom M9 isn’t launched in the UK yet. Expected in a few weeks.

If anybody in the UK reckons they have M9s in stock then:

  1. They are grey importing EU versions into the UK ( so no UK plug, warranty or access to UK service centres)
  2. They are having you on. (this seems to be a common trick of etailers to get pre-orders on product)

Are few (less than 5) people in the UK have been testing EU versions of the product, but these are strictly not for resale.

We’ve had the product on order for over 6 months now (there have been a few delays) we’ll have UK stock from the first shipments out of Snom in Germany. As a reseller, you should always makesure you buy product from a Snom Certified Distributor (of which there are only two in UK).

So please can you tell me who has told you they have product in already?

I trust this clarifies, and please let me now if I can help further.