Product Focus : Grandstream BudgeTone BT200

The Grandstream BT200 provides a basic entry level, one line SIP phone for the Grandstream range of VoIP phones.

The BT200 is easy to use and affordable. Importantly it’s also fully supported by ProVu’s provisioning systems for auto-configuration and device management.

Therefore the BT200 is a great low cost solution but also suitable for large scale deployment.

Since ProVu have been a Grandstream distributor, we’ve seen the BT200 in many different environments:

  • Home Office

  • Small Office

  • Warehouse Phone

  • Student Halls

  • Care Homes

  • Hospitals

  • Residential

Features include: Built-in, full-duplex handsfree speakerphone, three-way conference bridging, 12 digit caller ID LCD screen, 2.5mm headset connection, voicemail and message waiting indicator.

Snom 870 Launch Party – Berlin September 2009

To celebrate the release of the Snom 870 Touch Screen Executive VoIP Phone, Tim ventured over to Germany for the Snom launch party and get a sneak peek before the rest of us mere mortals!

While SIP(ing) on beer and wine, (sorry!) the guests at the party were treated to some entertainment by the Venusbrass band.

The Snom 870’s have only been in stock for a matter of weeks but are already proving popular. The touch screen drag and drop feature to transfer calls is really great!

Key Feature Recap:

  • Touch screen high-resolution TFT colour display (4.2 inches, 480×272 pixels, 25 bits colour depth)

  • Gigabit passthrough

  • WiFi connection via Snom WLAN USB WiFi stick

  • 12 freely programmable virtual keys

  • Power over Ethernet

  • 5 way conferencing

  • 12 different SIP identities

  • 29 Keys, 5 LED’s

  • Photographic caller ID

  • 2 USB ports

Everyone’s Talking About AVM 7270 Fritz!Box

7270

AVM’s flagship product the Fritz!Box 7270 provides a great all in one VoIP solution. No other VoIP router of this class has so many business features.


Key Features:

  • ADSL VoIP home gateway device

  • Support for VPN client and server

  • IP SIP server

  • Real Time QoS Information

  • Integrated DECT base station

  • Failover to 3G Network via USB

  • 10 SIP accounts

  • USB file and print server

  • Two FXS ports, One FXO port

  • 4 Ethernet ports

  • Fax machine

  • Answerphone

This is the best UK Soho Soution available, praised and highly awarded in many UK technical papers:

Snom – Compatible Wireless Headsets

A Snom Wireless Headset Adaptor is needed to make your phone compatible with a wireless headset.

We recommend and distribute the Jabra (GN Netcom) Wireless Headsets, GN9120 or GN9130.

However the following headsets are also compatible:

GN Netcom

  • GN Ellipse, 8837-90-xx

  • GN6210, 6210-0x

  • GN9120, 9120-XX-0X

  • GN9120, 9120-XX-1X

  • GN9330, 9337-508-10x

  • Jabra T 5330, 5317-408-101

    • Plantronics

    • CS60, 36995-02

    • CS70N, 39448-02

    • SupraPlus Wireless CS351N, 39986-02

    • SupraPlus Wireless CS361N, 39261-02

    More details can be found on the Snom Wiki Page.

ProVu Open the Official UK Snom Training Centre

Snom

ProVu are currently the only Snom distributor in the UK who are able to offer Snom Certified Training Courses, as Snom recognise our unrivalled technical expertise.

After recently running a successful mini series of Snom Training Courses at our offices in Huddersfield, we’re packing up our bags and heading down south!

The first session operating in the UK will be on Tuesday 10th November at University College London.

We combine the launch of the UK Snom Training Centre with the arrival of the first touch screen VoIP phone by Snom. The London Training Day will be run using the latest and greatest Snom 870 Touch Screen Executive VoIP Phone.

On the course, each attendee will receive:

  • Snom 870 Touch Screen Executive Business VoIP Phone, RRP £319.00

  • Snom WLAN USB Stick, RRP £34.00

  • ProVu Snom Technical Guide – “101 Things You Didn’t Know a Snom Phone Can Do”.

  • Snom Accreditation Certificate

  • Snom Certified Value Added Reseller Status

  • Refreshments and Buffet Lunch

  • Invaluable Knowledge about VoIP and Snom

To ensure each delegate receives a high degree of personal tuition, entry is limited. We therefore recommend you book early to ensure a place is allocated to you.

Reserve a place. More information, course feedback and training day agenda.

Successful Launch of ProTalk ManX at Call Centre Expo 2009

ProVu launched their ManX PBX system at this years Call Centre Expo, Birmingham.

The ManX system is aimed at existing call centre and PBX owners who want to add VoIP capability onto their existing phone systems.

An existing system may generally work well, but now require VoIP capability, particularly to provide better business solutions, call statistics and wall boards for example.

Many companies do not want to ditch their legacy systems as they have invested significant time and money in them. What they have been looking for is a method of adding VoIP capability onto their current system.

The response to ManX at the show was tremendous, ProVu are now rolling out their ManX reseller program with a very significant demand already being seen.

Key Features:

  • Migrate your communications to VoIP at your own pace

  • Add VoIP functionality alongside your existing phone system

  • Easy to install – just connect two ISDN cables

  • No need to change your current system or handsets

  • Keep all your existing phone numbers

  • Use SIP trunks to save on line rental

  • Start connecting home workers and remote

  • Provides upgrade path to full SARK VoIP phone system

Snom – See What’s Happening on the Screen of a Remote Phone

<%ThickBox(http://ron.provu.co.uk/~paul/pauls_screen.png|Snom360 Screenshot)%>

This is a good one for checking the common issue where a customer has turned on Do-Not-Disturb without realising it or just seeing what’s on the screen in general.

I have also used it to demonstrate the phone in training sessions.

You can view the bitmap currently shown on the phone’s screen in a web browser by going to:

http://ip.addr.of.phone/screen.bmp

This works on all Snom phones (including the 800 series!) with version 7 firmware and up. It’s a static image but you can keep hitting refresh in your browser to update the image.

Siemens Gigaset HC450 – Number One Security Product on The Gadget Show

Siemens Gigaset HC450 Door Entry System

Last month we told you about Paul’s involvement in the filming of a security feature for the Channel Five programme The Gadget Show, reviewing the Siemens Gigaset HC450 Door Entry System.

The Gadget Show HC450 review was aired on Monday 21st September on Channel Five, revealing their favourite five home security gadgets, putting the HC450 on the top of the podium in the number one spot!

The review demonstrated all the great features of the Siemens Gigaset door entry system. They were particularly impressed with the HC450’s ability to allow users to check who is at the door while they are away from home. Even calling it “genius”.

For those of you who missed it – Check it out on Five’s catch up website.

We also thought you might be interested in a little anecdote:

A courier company called at our chairman’s house, where an HC450 is installed. When he answered the intercom from his mobile 200 miles away, he was able to arrange a new date for the parcel to be redelivered.

The driver was amazed: “Never seen anything like that before mate. Bloody brilliant device, makes our job much easier!”

🙂

We’re at Call Centre Expo – Tuesday and Wednesday This Week!

Quick Reminder.

Paul and Ian are down at Call Centre Expo in the NEC, Birmingham for today and tomorrow. They are joined by Nelly from Snom and Jeff from Sark.

Demonstrating the Call Reporting, Call Recording and High Availability add ons for Sark PBX together with QueueMetrics Call Monitoring Software and Snom VoIP Phones.

If you’ve not been lucky enough to get your hands on a Snom 870 Touch Screen Phone or a Snom Meeting Point Conferencing Phone. Head down and try it out!

  • Hall 9, Stand D37

  • From 10.00 to 16:30 Tuesday, to 16:00 Wednesday

  • Birmingham National Exhibition Centre (NEC)

    • Entry is free, but you need to register beforehand at:

    Register Online to Attend Call Centre Expo