Sangoma SBCs Webinar – Register now to join us!

Join us on Tuesday 21st March at 11 am when we will be teaming up with Sangoma to host a live webinar on how you can add security to your SIP networks and save costs through flexible routing with Sangoma SBCs.

Sangoma SBCs don’t only add crucial security to SIP networks, they also allow for flexible call routing to enable cost savings without network churn. With features such as TDM functionality, audio transcoding and NAT transversal, Sangoma SBCs can act as an all in one gateway for VoIP networks.

Register now for your opportunity to learn how SBCs allow you to securely attach any network device as well as how to utilise SBCs to provide flexible interconnects and save on call costs.

Register for your place now

Webinar: How to make 2N intercoms secure

Did you know 2N offer some of the most secure intercoms on the market? With a wide variety of additional security add-ons, you have the flexibility to create the features you require. We invite you to join us on Tuesday 14th March at 11:00 am when we will be taking a closer look at 2N’s security features, in our free webinar; how to make 2N intercoms secure.

Throughout the webinar we will be taking an in-depth look at 2N’s security range and will cover the following topics:

2N Access Commander Application

  • Introduction to the 2N range
  • The capabilities of 2N’s security products
  • 2N software products – features and benefits
  • The uses of Access Commander software
  • 2N bundle offer
  • Questions and answers

Register for your place now

Configure Door Release Button on Grandstream GXV3275 to work with 2N Helios IP Force

Did you know that you can configure a programmable key on the Grandstream GXV3275 that will allow you to unlock the door via a peer-to-peer call from the 2N Helios IP Force to the Grandstream GXV3275 from the press of a button? Please see the following guide below in order to find out how to do this:

Step 1:
The first step is to start by web browsing to the IP address of the Grandstream GXV3275 using a web browser of your choice e.g. Google Chrome, Firefox.

Step 2:
Providing you have entered the correct IP address, you should see the following page prompting you to login to the web interface of the phone:

If you don’t know the username and password to login, you may need to consult an IT administrator.

Step 3:
Providing you have entered the correct username and password, you should see a few different settings to choose from. You will need to navigate to ‘Account’ using the top navigation bar, then ‘Call Settings’ using the navigation bar to the left hand side.

Step 4:
You will need to scroll down to the ‘Programmable Keys’ section which can be found near the bottom of the interface. You will need to set ‘Key Mode’ to ‘Dial DTMF’ using the drop down list.

Step 5:
For ‘Name’, you will need to enter a suitable name that will be displayed on the door release button on the phone.

Step 6:
For ‘DTMF Content’, you will need to enter the code that is set under ‘Switch Codes’ on the web interface of the 2N Helios IP Force. The default switch code that is set on the IP Force is ’00’.

Step 7:
Because the Grandstream GXV3275 and IP Force are peer-to-peer calling, you won’t need to worry about the ‘Dial DTMF Condition’. The default option should be set to ‘Incoming/Outgoing Call’. You can go ahead and leave that as the selected option.

Step 8:
Once you have configured all of the above options, you can go ahead and hit the ‘Save’ button at the bottom of the page. You should then be taken to the top of the page prompted to apply the configuration changes.

Firmware/System Version Used:

Grandstream GXV3275 Android Phone: System Version: 1.0.3.144

2N Helios IP Force: Firmware: 2.18.1.27.8

ProVu’s Exclusive 2N Bundle Offer

From now until the end of April 2017, we’re giving our resellers the opportunity to purchase any Verso or Force intercom with a 2N tamper switch and receive a free gold licence, saving you £126.00!

Available with a variety of options, there’s a 2N intercom to suit you. The Force offers an exceptionally sturdy option, whereas the Verso offers a more stylish, modular option.

For increased security, 2N’s tamper switch can be configured to send out an alert to a security system if the intercom’s front plate is removed.

Gold licences enable you to unlock a range of enhanced video, audio, security, integration and NFC features, adding increased functionality to intercom units.

To take advantage of this great money-saving offer, simply call the ProVu sales team on 01484 840048 or email contact@provu.co.uk and quote ‘2N bundle offer’.

Yealink’s new T27G is now available to order

Yealink’s new T27G IP desk phone is now in stock and available to order from ProVu. This new phone offers an upgraded version of the T27P and will eventually become its replacement. We believe this will be a welcomed update with a new range of additional features offered at the same price.

What’s New?

  • Gigabit pass through
  • USB2.0 port (pending compatibility with Yealink’s BT40 and WF40 dongles)
  • Opus codes support for better audio quality
  • Device performance enhancement, faster response on the phone’s user interface

Up to date pricing and stock levels can be viewed on our reseller portal ProSys. If you do not have access to ProSys and would like to register for an account, please complete our ProSys account request form.

Yealink W52P & RTX 4002P – Setting up Daisy Chain

Yealink W52P & RTX 4002P – Setting up Daisy Chain

*RTX4022P can not be set up in Daisy Chain with 3rd party devices such as Gigaset and Yealink*

* Requires RTX PC Software *
* Maximum of 3 Repeaters in a Daisy Chain *

1) Enable Repeater mode on the W52P:

– Press OK on the W52H ‘handset’ and then go to settings. Choose “System Settings” and then select “Repeater Mode”.

2) Pair the first RTX repeater in the chain to the base:

– Plug in the RTX repeater for 1-5 seconds (We count to 3) and then unplug it.

– Plug it in again and leave it. The LED indicator on the RTX repeater will then flash slowly (This means the repeater is ready for manual registration).

– Press the paging key on the W52P base until the “Handset” LED light on the base starts flashing.

– The LED on the RTX repeater will now change to flash faster than it did before.

3) Assign a repeater number to the RTX repeater from 2 to 7, for up to 6 repeaters. (The W52P takes repeater number 1)

– Dial #*9 on the W52H ‘Handset’, it will stay on this call for the duration of this procedure. The LED on the repeater will be lit solid.

– Press a number between 2 and 7. The LED indicator on the repeater will flash a corresponding number of times and then stay solid.

– Accept the registration by pressing the * key and end the call on the W52H ‘Handset’.

4) Configure the repeater:

– Connect this repeater to the RTX USB cable, power supply and your PC.

– Load the RTX software on the supplied CD.

– Select the COM port the USB cable is connected to.

– Press the “load” button.

– Write down the “RFPI” number from the “Repeater” section.

– Disconnect this repeater but do not close the software.

4.1) Configure the next repeaters

– Connect the next repeater that will be used in the daisy chain.

– Type the “RFPI” number you have written down into the “RFPI” box in the “Network Device” section.

– Tick the “Ignore Hop Control” box and optionally the “Monitor Beep” if you want that on (useful for testing).

– Increment the “RPN” number in the “Repeater” section. This need to go up by one for each repeater in this chain.

– Press “Save”.

– If this isn’t the last repeater in the chain, click “Load” and write down the “RFPI” number from the “Repeater” section (This will then be used by the next repeater in the chain in it’s “Network Device” section).

– Pair this repeater to the base by following the procedure in steps 2) & 3).

* Repeat step 4.1) for each repeater in this chain.

* Repeat steps 2) to 4.1) for each chain.

Webinar: Discover the potential of 3CX

Here at ProVu, we know that ensuring your sales team are up to speed with the latest products and capabilities can sometimes be a lengthy process. Therefore we have devised a 40 minute webinar which will cover all of the basic information you require to start selling 3CX products.

Whether you’re new to 3CX or already a registered partner, our webinar is an ideal opportunity for you to learn more about the competitive advantages of the range for both you and your customers. Join us on Wednesday 8th March at 11:00 AM (GMT) to find out more.

Webinar Agenda will include:

3CX

  • Overview of 3CX
  • 3CX’s key selling features
  • Overview of 3CX’s licence structure
  • Live web interface demonstration
  • Questions and answers

 

Register for your place now

Technicolor TG589vac ‘End of Life’ Notice

Technicolor TG589vac ‘End of Life’ Notice

We have received notice from Technicolor that the TG589vac is now end of life. We have a limited number of units available and when we run out we will be unable to replenish our stock.

The TG589vac has been directly replaced by the brand new Technicolor TG589vac v2. This new model is almost identical in feature set but offers a new slimmer design, allowing the package to fit through a standard letter box. The TG589vac v2 features one USB2.0 port whereas its predecessor offered two.

Snom’s New D3 Expansion Module is Now Available

Snom D3 Expansion Module now available form ProVu

We are pleased to announce that the long awaited Snom D3 expansion module has now arrived and is available to purchase from ProVu. Compatible with Snom’s D315, D345 and D375 IP phones, the D3 is simple and easy to connect via the phone’s USB port. The expansion module offers 18 multi-coloured LED keys which can be programmed to provide a wide choice of functions, allowing users to manage a large number os extensions and calls. For added functionality, users can daisy chain up to 3 modules allowing for up to 54 additional keys.

Visit our web page for more information about the Snom D3.

How to make the 2N unit sound an alarm when the tamper switch is triggered

When the tamper switch is triggered you can set it up to alert sound from the 2N unit, this would be useful for security purposes. Here is a step by step guide on how to set this up.

If you have a 2N tamper switch and want to know how to install it into your Verso, please click this link:

2N’s Helios IP Verso Tamper Switch

After the installation of the tamper switch you will need to configure it. Go on the 2N web-interface and go to Services (Purple tile) > Automation, from this page you will need to tick the box “Function Enabled” and fill in the “Object Type” and “Parameters” as seen below:

For this alarm I have used a dog barking which = *3 but there are other sounds to choose from here:

2N-Action-PlayUserSounds

Once you have chosen the sound you want the unit to play when the Tamper switch is triggered, click “Apply” at the bottom and you have finished. See me test this automation below:

If you have any problems with this please contact our support team.