Webinar: Discover the potential of 3CX

Here at ProVu, we know that ensuring your sales team are up to speed with the latest products and capabilities can sometimes be a lengthy process. Therefore we have devised a 40 minute webinar which will cover all of the basic information you require to start selling 3CX products.

Whether you’re new to 3CX or already a registered partner, our webinar is an ideal opportunity for you to learn more about the competitive advantages of the range for both you and your customers. Join us on Wednesday 8th March at 11:00 AM (GMT) to find out more.

Webinar Agenda will include:

3CX

  • Overview of 3CX
  • 3CX’s key selling features
  • Overview of 3CX’s licence structure
  • Live web interface demonstration
  • Questions and answers

 

Register for your place now

Technicolor TG589vac ‘End of Life’ Notice

Technicolor TG589vac ‘End of Life’ Notice

We have received notice from Technicolor that the TG589vac is now end of life. We have a limited number of units available and when we run out we will be unable to replenish our stock.

The TG589vac has been directly replaced by the brand new Technicolor TG589vac v2. This new model is almost identical in feature set but offers a new slimmer design, allowing the package to fit through a standard letter box. The TG589vac v2 features one USB2.0 port whereas its predecessor offered two.

Snom’s New D3 Expansion Module is Now Available

Snom D3 Expansion Module now available form ProVu

We are pleased to announce that the long awaited Snom D3 expansion module has now arrived and is available to purchase from ProVu. Compatible with Snom’s D315, D345 and D375 IP phones, the D3 is simple and easy to connect via the phone’s USB port. The expansion module offers 18 multi-coloured LED keys which can be programmed to provide a wide choice of functions, allowing users to manage a large number os extensions and calls. For added functionality, users can daisy chain up to 3 modules allowing for up to 54 additional keys.

Visit our web page for more information about the Snom D3.

How to make the 2N unit sound an alarm when the tamper switch is triggered

When the tamper switch is triggered you can set it up to alert sound from the 2N unit, this would be useful for security purposes. Here is a step by step guide on how to set this up.

If you have a 2N tamper switch and want to know how to install it into your Verso, please click this link:

2N’s Helios IP Verso Tamper Switch

After the installation of the tamper switch you will need to configure it. Go on the 2N web-interface and go to Services (Purple tile) > Automation, from this page you will need to tick the box “Function Enabled” and fill in the “Object Type” and “Parameters” as seen below:

For this alarm I have used a dog barking which = *3 but there are other sounds to choose from here:

2N-Action-PlayUserSounds

Once you have chosen the sound you want the unit to play when the Tamper switch is triggered, click “Apply” at the bottom and you have finished. See me test this automation below:

If you have any problems with this please contact our support team.

Yealink T46G and T48G certified for use with Skype for Business Online

Yealink has announced that the Yealink T46G SFB and T48G SFB have now been certified by Microsoft for use on the Skype for Business Online Service platform.

“Gaining accreditation for Skype for Business Online Service can only strengthen the case for adoption of Yealink handsets,” commented Yealink UK’s Skype for Business Product Specialist, Brett Kershaw. “Access to PSTN conferencing creates an effective and affordable dial-in conference service whilst the cloud PBX enables simple integration with PC, Mac and mobile devices.”

The other models in the Yealink’s T4x Skype for Business range are currently undergoing accreditation testing. These are expected to be certified by Microsoft for use on the online platform within the next few weeks.

Both the T46G SFB and T48G SFB feature large colour displays these executive level phones, offer Gigabit Ethernet connectivity and advanced features such as Outlook calendar synchronisation and meeting join functionality.

 

Webinar: Grow your customer base with Sangoma Vega Gateways

Would you like to discover how to use gateways to grow your customer base and increase revenue? We invite you to join us on Tuesday 28th February at 11:00 AM (GMT) when we will be teaming up with Sangoma to run a free Vega Gateways Webinar.

This 45 minute webinar is ideal for VoIP resellers, PBX installers, Enterprise IT Managers and SIP Service Providers who are interested in learning how Sangoma gateways can be used to enable legacy telephone systems to be seamlessly integrated with VoIP, regardless of existing telephony infrastructure. Register now to discover which verticals are in demand for gateways right now!

 

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How to receive an E-mail from a 2N Verso when button is pressed.

You are out of the office and only have access to E-mails but you still want to be notified when someone is at the front door. Creating this simple automation will allow you to receive an E-mail with the time and date of when someone presses the button on the 2N Verso. You can also get it to send you a picture of who it is that pressed the button.

Go on the 2N web-interface and go to Services (Purple tile) > Automation, from this page you will need to tick the box “Function Enabled” and fill in the “Object Type” and “Parameters” as seen below:

Event=1; Sender=2nVerso@frontdoor.com; Email=YourEmailAdress; Subject=Someone has tried calling you; (Subject can be changed to say what you want)

Go to the “E-Mail” tab, this is were you will need to put your smtp server address along with your email address and password. If you are using your gmail account then the smtp server and port are most likely going to be as follows:

screenshot-from-2016-11-14-113436

For more information about the smtp server settings go to this page: https://wiki.2n.cz/hip/conf/latest/en/5-konfigurace-interkomu/5-4-sluzby/5-4-4-e-mail

You have now finished, you can now test this feature by pressing the intercom button and watch your inbox for the email to come through, as shown below: 

If you have any issue please contact our support team.

Cisco IP 8800 Key Expansion Module Key Programming

With the Cisco 8880 Expansion Module you are able to program keys to show names of other phone users.

The key settings can be found in the web interface of the phone on the “Unit1-3” tabs depending on how many extension modules you have.

 

The code to display a name on the extension module is “fnc=blf+cp;sub=5070@$PROXY;ext=5070@$PROXY;nme=Name”.

The “;nme=Name” is where you can type the text you want to appear on the extension module.

The “;sub=5070” and “;ext=5070” is where the extension number must go.

 

Distinctive ringing with Cisco phones

Both the older Cisco SPA range and the new CP range support distinctive ringing through the use of Alert-Info SIP headers.

The names to use can be found in the web interface for both phone types.  In the web interface, the settings are in the Voice section, phone tab, Ringtone heading.

On CP phones:

On SPA phones:

The important part for Alert-Info is the name part after “n=”.  The Alert-Info header must look like these examples:

Alert-Info:Mellow

Alert-Info:Simple-2

So simply put the name of the ringtone in the header and nothing else.  This is different to most phones (and actually not as specified in the SIP RFC) as they need to have a dummy URI inside them.

As an example, if you wanted to add this header in Asterisk, use the SIPAddHeader application:

SIPAddHeader(“Alert-Info:Mellow”)

Panasonic TGP600 now available to purchase as a standalone base

Following the launch of the TGP600 around 18 months ago, we have received requests from resellers wanting to order the base station as a stand alone item. After passing these requests on to Panasonic they have now launched the TGP600G as a standalone version of the TGP600 base station.

This new DECT base provides you with far greater flexibility by enabling you to build your own DECT solution with any mix (up to 8) of the following compatible handsets:

Handset Features
TPA65 DECT Desk Phone Wireless desk phone – no network cable, only power cable required.
1.8″ colour TFT display
Headset support
UDT121 Premium DECT Handset 1.8″ Colour LCD display
Built-in Bluetooth
Headset support
UDT131 Ruggedised DECT Handset IP65 Protection
Built-in Bluetooth
Headset support
TPA60 DECT Handset
(This handset comes bundled with the TGP600)		 Low cost DECT handset
1.8″ Colour TFT display
Headset support

The KX-TGP600G is now available to order through our reseller portal, ProSys. If you do not have access to ProSys and would like to register for an account, please complete our ProSys Account Request Form.