CounterPath Bria Licences – What’s the Difference?

With a growing demand for Unified Communications, CounterPath softphone licences are an increasingly popular choice for flexible, mobile working. However with a variety of licenses available, differentiating between them can sometimes be an overwhelming tedious task.

CounterPath currently have two licence options; Bria 4 and Bria Stretto. Put simply, CounterPath’s Bria Stretto client is a provisionable version of the standard Bria 4 client. In an attempt to simplify the differences between these licences, we have created a new marketing document, please see below:

CounterPath Marketing Doc-32

If you have any questions about the information included or would like to speak to a member of the ProVu team about CounterPath Bria Stretto, you can call us on: 01484 840048 or email: contact@provu.co.uk

The New VTech ErisTerminal Range is Now Available!

vtech-2nd-gen-1

VTech’s new improved ErisTerminal deskphone range is now available from ProVu. Acting as replacements for VTech’s previous models, the VSP716A, VSP726A and VSP736A have been designed to offer flexible business solutions and feature PoE support, dual Ethernet ports and an industry-leading 3 year warranty.

vtech-circle

Offering some unique features to other comparable SIP phones in the market, both the VSP726A and VSP736A have an integrated SD card slot which allows users to record and save calls directly to their deskphone for easy playback. Plus, with their in-built DECT radio the VSP726A and VSP736A can be paired with both the VSP601A DECT handset and/or the VSP500A DECT headset.

For pricing and stock information, please see our reseller portal, ProSys.

Algo Multicast Group

I think nearly anyone that has seen the Algo audio alerting devices has wondered what a group of them would sound like when they are positioned together.

Recently here at ProVu we got to group 38 Algo devices together and set them up to listen on multicast.

We were impressed with the kit and the result, the audio setting was left untouched so they are set to the default (I think it is 4 and goes up to 10) so they can become louder if required.

What do you think?

Check out the video below.

2N Online Training and Webinars

Did you know 2N regularly hold free online webinars and training courses giving you opportunities to extend your knowledge about 2N products. They have a variety of topics designed for 2N resellers’ technical and sales staff.

Topics include:
2N Products Overview (Technical)
2N Access Control (Technical)
2N Access Control (Sales)
2N Helis IP Verso (Sales)
2N IP Audio (Technical)
2N IP Intercoms Basic (Technical)
2N IP Intercoms Advanced (Technical)

View list of courses and register: 2N Training and Webinars

Webinar: The Benefits of CounterPath Bria Stretto

Are you interested in learning more about the CounterPath Bria Stretto range of softphone licenses? Join us on Wednesday 27th July at 11:00 AM (GMT+1) when we will be hosting our Benefits of CounterPath Bria Stretto Webinar. The webinar has been designed to be suitable for all; you do not require any prior understanding of the range.

Webinar Agenda includes:

CounterPath Bria Stretto Range

  • Introduction to the Bria Stretto Platform
  • The Benefits of Bria Stretto
  • What license types are available from ProVu
  • Bria user pay as you go plan
  • CounterPath Bria Stretto branding

Joining us for the webinar will be Dave Watkin and Matt Rogers from CounterPath. We expect the webinar to last approximately 45 minutes, to join us simply register your details below.

Register to attend the webinar

Gigaset Business Boosting Bundles

We currently have two great Gigaset promotional offers available for our resellers. These offers will continue to run until the end of September 2016, they include:

Buy 3 x Gigaset PRO Handsets & get a free N510IP PRO Base Station
Buy 3 x Gigaset PRO Handsets & get a free N510IP PRO Base StationTo receive your free N510IP PRO Base station simply place your order using one of the following partcodes:

Buy 4 x Gigaset N720 IP DECT Base Stations & get a free N720 DM PRO

Buy 4 x Gigaset N720 IP DECT Base Stations & get a free N720 DM PRO

To take advantage of this bundle you will need to contact the ProVu sales team on 01484 840048 or you can email: contact@provu.co.uk.

These promotions are available to all ProVu registered trade resellers. If you are an ITSP, telecoms reseller or security installer and would like to become a ProVu reseller please fill out our new reseller form.

Sangoma SBCs Advantages for Hosted Providers

Securing voice traffic in a hosted telephony environment is a core requirement for any business to survive. Consequently it’s important that IP communication is managed and secured properly. Many hosted telephony providers from around the world deal with 100’s of products from different manufacturers, however without interop testing and secure networks, device compatibility can be hard to assess. With Sangoma’s E-SBCs, device interoperability can be simplified as it offers a secure enhancement to hosted VoIP deployments, acting as a medium between devices.

Here’s some of the key features of Sangoma’s SBCs:

  • Encrypt SIP signalling and audio media
  • Remote site VoIP demarcation point
  • Reduce firewall and NAT issues
  • Secondary Registration for Failover to Local Gateway Access
  • Ensure SLA compliance

sbc-use-case

Ultimately Sangoma’s E-SBCs allow service providers to take advantage of all IP communications
offerings, without compromising security, service quality, reliability and/or availability.

Sangoma offer a range of Enterprise SBCs with support for 5 up to 250 sessions and their carrier
models can handle up to total of 4000 sessions.

Find out more: Vega SMB SBC Appliance use cases
View Sangoma’s series: SBC Appliances

2016 Comms National Awards – Have you submitted your entry?

cna-blog

There’s just over 2 weeks to go before the entry deadline for the 2016 Comms National Awards and our entry is beginning to take shape. With a number of awards targeted at resellers and Service Providers, we wanted to share with you some of the categories up for grabs and the benefits of entering the awards.

Categories up for grabs:

  • Best SME Contact Centre Solution
  • Best Enterprise Contact Centre Solution
  • Best SME Vertical Market Solution
  • Best Enterprise Vertical Market Solution
  • Best SME Cloud Solution
  • Best Enterprise Cloud Solution
  • Best SME M2M/Wireless Solution
  • Best Enterprise SME M2M/Wireless Solution
  • The Nine Group Customer Service Award

So why enter the awards?

  • The build up to the awards helps to generate a buzz internally and helps to acknowledge your team’s hard work and dedication.
  • If you are shortlisted for an award you’ll receive free PR and be recognised among other leaders in the Comms and IT Channel.
  • A shortlist announcement gives you something exciting to talk about and share with your customers and stakeholders.
  • Entry is completely free!

To enter, simply register and download the application form from the CNA website, the deadline for entries is 29th July.

Top Tip: Nigel Sergent, Editorial Director at Comms Dealer is always happy to help with any entry enquiries, any questions can be directed to him at: nsergent@bpl-business.com

The Comms National Awards are prestigious awards and having been shortlisted for the past 2 years, we would encourage you to get involved – who knows you could be named champions at the ceremony which will take place on 13th October at the Hilton on Park Lane, London.

We look forward to seeing you on the night and raising a glass to your success!

The ProVu Team.

Snom 320 End of Life Notice

We have received notice from Snom that the Snom 320 will be going ‘end of life’. From our current stock levels, we predict that our stock will last until mid August 2016. Please note; this is only a prediction and our ability to supply this model is ultimately dependent upon the orders we receive. Once our stock has run out we will be unable to replenish it.

Up to date stock availability can be seen on ProSys.

2N’s Helios IP Verso Tamper Switch

We have had an enquiry come in about how to wire in a tamper switch without an I/O module or a Wiegand module. I must admit I thought this was strange at first, given that I always thought it was fairly simple to do. It turns out it is but it is also easy to overcomplicate.

Make no mistake that 2N’s ideal setup would be a tamper switch connected to either an I/O module or a Wiegand module – every single piece of documentation I have found shows it connected in this manner. The idea is that it has 2 switches – we’ll call them switch 1 and 2 – with switch 2 connecting to the I/O module and back into the Verso, where it is recognised as a tamper switch, and switch 1 connecting to, for example, a 3rd-party alarm system, where it is recognised as a generic input that activates whatever the alarm system is programmed to activate.

The Verso however has its own generic input, into which you can wire switch 1 and have it behave as exactly that – a generic input.

Please note: in order to make use of a tamper switch in any way, you must have at least the Enhanced Integration Licence.

What you will need:

  • A 2N Helios IP Verso base unit with or without camera – 9155101C or 9155101
  • A tamper switch – 9155038
  • 2 lengths of thin wire, about 6 inches long should do it – the lengths of wire I picked up for this demonstration are closer to about 6 feet.
  • A small screwdriver
  • Whichever other modules you wish to connect to the Verso – we have just an infopanel on our demo one.
  • The relevant mounting boxes and/or frames – we are using a 2-module flush-mount box and frame.
  • A computer on the network to do the programming.

 

This is the bottom of the backbox and the tamper switch is inserted where the green square is.
This is the bottom of the backbox and the tamper switch is inserted where the green square is…
The tamper switch is inserted like so...
…the tamper switch is inserted like so…
...and screwed in.
…and screwed in.

The tamper switch then needs wiring in via that little green terminal block on the left:

Fairly simple, just insert the wires into here...
Fairly simple, just insert the wires into here…
...and here.
…and here.
Your wires will ideally be a bit shorter than this!
Your wires will ideally be a bit shorter than this!

As mentioned earlier, because of the way it’s wired in, the Verso doesn’t know it is communicating with its own tamper switch, so the below is what you’ll see in the web interface when you try and program it as a tamper switch:

What You Will See if No Tamper Switch is Installed or if One is Installed without a Wiegand or I/O Module

To run a quick demo of it working, I told the Verso that its Secured State Control was controlled by the status of input 1 – all this does short of any programming is activate a red LED next to the camera in the shape of a padlock – without the Enhanced Integration Licence this is all it will be able to do.

How to set the Secured State Control
How to set the Secured State Control.

By using a screwdriver to press and depress the tamper switch, I was then able to turn the red LED on and off.

Please note: If you are using a tamper switch in this way you will not be able to wire anything else, such as an exit button, into the same input on the Verso. The only way to use an exit button without buying an I/O module will be to buy a security relay.