Differences between SARK and SnomONE PBX

I’m being asked which is better, SARK or SnomONE a lot at the moment. Rather than a Harry Hill style fight, I’d thought up a quick comparison list. I don’t believe either system is “better” than the other, they have their own advantages which work in certain scenarios. Horses for courses…

Advantages of SnomONE over SARK:

– 10 user version free and downloadable.

– Windows, Linux & Mac versions (nice easy installers for each although I’m yet to try the Mac version as I don’t have a Mac).

– software only (some people see this as an advantage)

– PnP snom phone config (even slicker than Adopt in SARK)

Advantages of SARK over SnomONE:

– complete solution inc hardware (some people see this as an advantage)

– supports any SIP/IAX etc… end point (snomone is basically snom phones only apart from the odd one or two periphery devices)

– extensible : you can write your own Asterisk code and modify existing code.

– 100s if not 1000s of 3rd party bits of software support Asterisk to do all sorts of things. Including call centre reporting, operator panels, call billing etc…etc…

– choice of telephony interfaces for connecting to ISDN lines.

– custom code gives options for much more complicated call routing scenarios.

That’s all I can think of right now, this isn’t an exhaustive list šŸ™‚

Snom joins compatible devices program for Microsoft Lync 2010

Following on from the recent news that the Snom300 is compatible with OCS 2007R2, Snom have also joined the “Compatible Devices Program for Lync 2010”. This means that it is continuing it’s development of “OCS” firmware to include the new features that will be present in the future Lync release.

Lync is the new name Microsoft has given to the next version of OCS, it was generally referred to as Wave14 until this official name was released. Lync is currently at the public beta stage so not yet ready for production use.

ProVu will be testing Lync with Snom phones in due course and Snom themselves will be developing the new features possible with Lync.

Microsoft list Snom 300 as a compatible OCS device

Last week we brought you the news that the snom 300 has achieved official certification from Microsoft for use with the Office Communication Server 2007 R2. This is big news for any one involved with snom phones as OCS is gradually making it’s way into some big corporate customers.

Anyway, the reason for this second blog is that you can now find the Snom 300 listed on Microsoft’s Compatible Devices Program website here:

Phones and Devices for Microsoft Office Communicator

This is the first step in getting all snom phones with OCS firmware certified, this should just be a matter of time since the firmware on each is basically the same code base.

Snom approved by Microsoft

Snom300 phones are now approved by Microsoft for connection to Microsoft Office Communications Server 2007 R2

Just to confuse you, OCS is is being renamed to Microsoft Lync

Read Snom Press release

Of course, ProVu as a Snom distributor are today launching their Snom OCS support service. We can support Snom phones on Microsoft OCS Platforms.

Disable SIP ALGs on Thomson routers

This has cropped up a few times of late.

You need to telnet into the router:

Administrator is the default user on the box.

You should get something similar to below after doing this.


------------------------------------------------------------------------

______ Thomson TG585 v7
___/_____/
/ / 7.4.20.3
_____/__ /
_/ /\_____/___ Copyright (c) 1999-2008, THOMSON
// / /
_______//_______/ / _/______
/ / / / / /
__/ / / / / / _\__
/ / / \_______/ / / / / /
/_/______/___________________/ /________/ /___/
___________ /
\_ / / \___/
/ / /
\_____/ / \________/
/__________/ /
_____ /_____/
/ / /___/
/____/ /
/___/
\____/

------------------------------------------------------------------------
_{Administrator}=>

connection unbind application=SIP port=5060
saveall <Enter>

Snom M9 has arrived

Snom M9 phones are in stock and are shipping.

I’ve you’ve a back order then they will be shipped today.

M9 is the new DECT phone from Snom. Supports 9 IP account, 9 handsets and 4 calls.<%ThickBox(http://www.provu.co.uk/imgs/snom/snom_m9.jpg|Snom M9)%>

Door Entry on Cisco Call Manager

If you are planning to use a protalk door entry system with Cisco call manager, then you may be interested in this.

Lionel Carter from Norisco Limited (a reseller in London) had this to say:

I got it all set up on our Cisco Call Manager. Pretty simple really, all works fine. Hopefully will get it installed into the new office next week when we have access to the existing latch mechanism.

New LOWER PRICING on all Gigaset IP Models

Siemens

Gigaset phonesWe are pleased to announce that we have today reduced our trade pricing on all of the Gigaset IP models including the additional handsets that we sell.

The new pricing will be effective immediately and will include the following optional added value services:
1. Automated Online Ordering System – ProSys
2. White label Drop Shipping
3. Branded Despatch Note

View all ProVu’s Siemens Gigaset products

M3 HS Speaker problem

Recently, customers have reported that M3HS speakers are creating problems for them.

Some of the main issues are

1) Voice keeps cutting off during a call on speakers
2) M3 HS ringer not working
3) Voice quality is poor

Good news is, there is a firmware update that resolve most of these issues.

<%ThickBox(http://blog.provu.co.uk/media/5/20100630-unnamed.jpg|Snom M3)%>

Iā€™d like to encourage all of you (who are still using an M3) to perform an update to this version following the instructions here:

http://wiki.snom.com/Snom_m3/Firmware/Beta

Please report any issues you might encounter.