How to configure BLF keys on Cisco CP-7800/8800 series

To set up BLF keys, first go onto the web interface. Then go to Admin Login > Advanced.    admin

Then go to Voice > Phone.

voice

 

You should then have all the line settings.

 

 

To set up a BLF key you must first know which extension you want the button to call. For example I am going to use 1001. Where it says the extension number you must select the option ‘Disabled’.

 

disabled

Next you must add the BLF syntax to ‘Extended Function’. Which in this case would be ‘fnc=blf+sd;sub=1001@$PROXY;ext=1001@$PROXY’.

‘sub=1001’ is the number which you are subscribing to. ‘ext=1001’ is the extension number. ‘@$PROXY’ tells the phone to subscribe using the sip server of the extension that is registered on the phone.

So in order to make it function all you need to do is change the subscriber ID and extension ID to match the phone you want it to ring.

 

 

How to set up Email notification from 2N movement detection

In case you didn’t know there is a feature on the 2N verso that allows you to receive an email notification that tells you when the camera has detected motion – This feature requires a gold or enhanced integration licence.

The camera on the verso will take screen shots of the object that has triggered the motion detection and attaches them to the email that the verso sends to you.

To do this, Go to “Services” (Purple Tile) > “Automation” and fill in the “Function Definition” with the following information below:

screenshot-from-2016-11-14-110450

 

 

 

 

 

 

Event.motionDetected and Condition.True you do not need a parameter (Condition.True is optional), the parameter for Action.SendEmail is: Event=1; Sender=2nVerso@frontdoor.com; Email=youremail@hotmail.co.uk; Subject=Motion has been detected; Body=Movement has been detected by the 2N Verso, see the following snapshot; Snapshots=1; Width=640; Height=480  (you can change the subject and the body to what you want your email to say)

Go to the “E-Mail” tab, this is were you will need to put your smtp server address along with your email address and password. If you are using your gmail account then the smtp server and port are most likely going to be as follows:

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For more information about the smtp server settings go to this page: https://wiki.2n.cz/hip/conf/latest/en/5-konfigurace-interkomu/5-4-sluzby/5-4-4-e-mail

The last step is to go to “Hardware” (Grey Tile) > “Camera” > Internal Camera tab at the top and then Enable “Motion Detection”

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You have now successfully set up Email notification from 2N movement detection, now when an object or a person passes in front of the camera you will get an email that looks like this:

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If you are still having problems please contact our support team.

Sangoma’s PBXact UC Roadshow is heading to Manchester!

Following the success of our PBXact UC London Roadshow in September, we’re teaming up with Sangoma to host a Northern Roadshow!

Join us on Tuesday 13th December at Manchester’s iconic Central Library for an afternoon of insightful information about Sangoma’s PBXact UC Systems and enjoy a festive drink or two with the ProVu and Sangoma Team.

Find out more

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Attendees will receive a free Sangoma s500 IP desk phone (one per company), and an exclusive 20% discount on Sangoma’s upcoming PBXact UC technical training course.

We look forward to seeing you there!

Click Here to Register

Configuring the 2N Helios IP Uni with Panasonic KX-HDV130 with peer-to-peer dialling

We have recently been testing the 2N Helios IP Uni with the Panasonic KX-HDV130 entry level handset via peer-to-peer calling. After some very straight forward testing, we managed to get it working. You may use this scenario if you don’t want to involve an IP PBX.

Please note that this guide applies to the 2N IP range.

2N Helios IP Uni Configuration:

You will need to web browse to the IP address of the 2N Helios IP Uni which can be done by powering the unit via a Cat5e cable, then pressing the button on the unit five times once you have heard the initial startup tone. Then unit should then speak out the IP address of the unit to you.

Once you have obtained the IP address of the device, you will need to web browse to the IP address of the device e.g. ‘192.168.x.xx’. The default username is ‘Admin’ and the default password is ‘2N’. It is highly recommended that you change the default password before you start using the device.

Once you have logged into the web interface of the IP Uni, you will need to navigate to ‘Directory’ (blue tab), then make sure that the ‘Position Enabled’ field has a check in the box, then enter a relevant name in the ‘Name’ field under ‘User Basic Information’. Finally, you will need to enter the IP address of the Panasonic KX-HDV130. You can find out the IP address of the KX-HDV130 by navigating to ‘Menu’, ‘System Settings’, ‘Status’, ‘IPv4 Settings’, then ‘IP Address’ on the phone. The IP address should then be displayed on screen e.g. ‘192.168.x.xx’. The IP address should look something similar to ‘192.168.x.xx’ which needs to be inputted into the ‘Phone Number’ field under ‘User Phone Numbers’. It is important to make sure that you have included ‘sip:’ before inputting the IP address e.g. ‘sip:192.168.x.xx’. You will then need to apply the changes to the unit by clicking the ‘Apply’ button located at the bottom right hand side of the interface.

Please note that if you would like the ability to dial the extension number registered to the IP Uni, you will need to navigate to ‘Services’ (purple tab), then ‘Calls’ which is located at the top of the interface, then set ‘Call Answering Mode (SIP1)’ to ‘Automatic’ using the drop down list. You can then go ahead and apply the changes by clicking the ‘Apply’ button. You should now be able to dial ‘200’ from the KX-HDV130 and the Uni will automatically answer the call.

Panasonic KX-HDV130 Configuration:

You will need to start by finding out the IP address of the phone by navigating to ‘Menu’, ‘System Settings’, ‘Status’, ‘IPv4 Settings’, then ‘IP Address’. The IP address should then be displayed on screen e.g. ‘192.168.x.xx’.

You will then need to enable access to the web interface before you can web browse to the phone which can be done by navigating to ‘Menu’, ‘Basic Settings’, ‘Other Option’, ‘Embedded Web’ and then changing this setting to ‘On’. You can then go ahead and web browse to the phones IP address via a web browser of your choice e.g. Google Chrome.

When you browse to the IP address of the phone, you should be prompted to enter a username and a password. The default username is ‘admin’ and the default password is ‘adminpass’. Again, it is highly recommended that you change the default password before using the device.

You will need to click onto the ‘VoIP’ tab located at the top of the web interface, then click onto ‘Line 1’ which is located on the left hand sidebar under ‘SIP Settings’. Enter ‘200’ in the ‘Phone Number’ field, then the IP address of the IP Uni under ‘Registrar Server Address’. You will also need to enter the IP address of the IP Uni under the ‘Outbound Proxy Server Address’ and the ‘Service Domain’ fields. For the last two steps of the configuration for the KX-HDV130, enter ‘200’ in the ‘Authentication ID’ field and leave the ‘Authentication Password’ field blank.

That’s the end of the main configuration process for the 2N Helios IP Uni and the Panasonic KX-HDV130.

If you have any questions, please send them to matthew@provu.co.uk

How to connect a Snom V2.0 Expansion Module to a D315/D305 Phone

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Connecting a V2.0 Expansion Module to a D315 or D305 phone:

If you have an Expansion Module V2.0 (discontinued product), you can use it with the D315 and D305 phones by connecting it to the phone‘s EXT connector , but please note and make sure to heed the following warning:

Warning: Attach the module to the phone with one screw only, using the top hole. Using a screw in the
bottom hole will damage the phone‘s PCB!    screenshot-from-2016-11-07-134214

Join us at Cisco’s Launch Event – 24th November, Manchester

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We’re delighted to invite you to the launch of the new Cisco 7800 and 8800 Series of Multi-Platform SIP Phones!

Come along to Cisco’s Manchester offices on Thursday 24th November and be among the first to see their newest range of SIP phones. Members of the ProVu Team and Cisco Product Managers will be on hand to talk you through the series and their capabilities.

To attend this event, simply register your details below – we look forward to seeing you there!

When:
Thursday 24th November 2016
9:30 – 13:00
 
 
Where:
Tower Business Park,
Wilmslow Road,
Didsbury,
MANCHESTER
M20 2SE
Agenda:
9:30: Registration with Tea & Coffee
10:00: Presentations
12:00: Networking and Lunch
 

Register Now

How to firmware upgrade a Konftel 300Wx

Below is a step-by-step guide on upgrading a Konftel 300Wx using the SD card method. You will need to download the firmware file found here: http://www.konftel.com/Support/Upgrade and put it in the root of a Fat32 formatted SD card. Once you have done this, follow the steps below:

Power on the device, once it has booted up insert the SD card. Then go to > Settings > Upgrade Mode:

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The phone will enter the Firmware upgrade mode and prompt you to run the PC Suite to start the upgrade:

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Instead, press the button on the bottom left corner of the phone, the device will then start reading from the SD card:

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If the phone finds the upgrade file on the SD card, the screen will display the new firmware version. To start the upgrade, press OK. It will then start “Erasing” the firmware and upgrading to the new version. Do not power it off while the upgrade is in progress.

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After it has finished “Erasing” the firmware upgrade is complete, click “Ok” at this message and you have completed the upgrade successfully. Once the unit has rebooted fully you can remove the SD card:

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If you are still having problems please contact our support team.

Learn about 2N’s GSM Gateways in our upcoming webinar!

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Are you interested in finding out more about 2N’s range of GSM Gateways? Join us for our upcoming webinar on Tuesday 8th November at 11:00 am when we will be taking an in-depth look at the range and their day-to-day usage scenarios.

The webinar will feature ProVu’s Senior Technical Sales Engineer, Muhammad Bajwa and 2N’s UK Business Development Manager, Scott Foster. Simply register below to be there!

Find out more & register to attend the webinar

CounterPath Bria Stretto User Licence

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You may wonder what the options are if you have a customer that would like to use Bria Stretto on more than one device type. You may think that you will need to purchase a desktop licence and a mobile licence in order to use it on both devices. However, instead of purchasing each licence type required separately, we now distribute a user licence which allows users to login on up to four devices of any mix including mobile, desktop and tablet. This means that a user can log in and use the same extension on all four different devices providing the PBX supports multiple SIP registrations.

We have also recently introduced a new User pay as you go licence type. This licence is exactly the same as the User licence above, but it comes with a more flexible monthly payment option; you simply pay a fixed monthly cost without the need to renew or pay a separate charge for support.

When you order a Bria Stretto licence from us, there are two parts involved for ordering the licence required. There is the licence itself that you will need to purchase, followed by a compulsory support charge. The licence itself is a one-off cost, but the support is a recurring charge that must be paid annually. Please see the list of part codes for each licence type in the below table.

Bria Stretto Licence Type

Part Codes Required

Desktop (Windows/Mac)

Bria-Desk

Bria-Desk-Sppt

Mobile (Android/iPhone)

Bria-Mob

Bria-Mob-Sppt

Tablet (Android Tablet/iPad

Bria-Tab

Bria-Tab-Sppt

User (4 Devices, Any Mix)

Bria-User

Bria-User-Sppt

User PAYG (4 Devices, Any Mix – UK Customers Only)

Bria-User-PAYG

Please note that failure to pay the mandatory support charge will result in termination of the service and you will no longer be able to manage/use your licences. Please ensure that you order the correct licence type as the licence types cannot be changed once added to the portal.

ProVu appointed UK Distributor of 3CX IP PBX Software Licences

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We are delighted to announce our new distribution agreement with 3CX! 3CX IP PBX Software Licences have become a popular choice among many of our resellers. Now, with our strong relationships with supported hardware vendors, Yealink and Snom, you can streamline your orders and purchase the complete package from ProVu.

Already a 3CX partner?
If you are already a 3CX partner and are interested in purchasing your licences from ProVu, please contact our Sales team.

Interested in reselling 3CX?
If you are interested in becoming a 3CX partner simply apply by filling out 3CX’s short online application form – don’t forget to select ProVu as your preferred distributor!

View the Comms Business article on our new 3CX partnership:
ProVu Signs to Distribute 3CX